My husband and I own a couple rentals in the area and tell me why we would make so many trips to…read morebig box stores when we could have been coming here the WHOLE time? Tucked in a cute little area on the other side of the Soulard Market, we felt like we were going back in time walking into the building. We love supporting local, and they really have kept the charm of old St. Louis. It's adorable. BUT being cute doesn't matter if you suck. And they definitely don't suck. They have all the essentials you could need doing standard work on your house, plus more. I was super impressed with their selection for such a small hardware store. You're not going to find everything, but call and confirm because they are super quick to answer and help. And the service you get. Wow! Their employees are super knowledgeable and eager to help. They're super easy to talk to and don't make you feel inconvenient at all. Such a cool, local spot that we will definitely be supporting moving forward.

It's an absolutely fabulous local, old fashion hardware store near Soulard with all the essentials…read moreand much more that has been family run for generations with much of the same staff for a while who are beyond nice and helpful. The store and staff are amazing, and it just feels good going there. They're especially great bc I'm always clueless on what I need to do the job, so they help me figure it out, take me to what I need and explain how to use it. Beyond being a hardware store, they also offer rug doctor rentals and a variety of services you can't find many places, all of which come with the best quality and service: - key cutting way better than a big store - window screen building and repair - glass cutting (wish I knew this sooner bc I've been driving farther to get glass cut for side tables and such) - pipe threading and cutting - blade sharping - window glazing - lock mastering and rekeying and others I'm probably forgetting. It's way better than supporting a big box store! Shop local!

Smooth transactions and very polite and helpful staff. I love this store. Always fast ship and…read moregreat prices.

Great quality wood products, happy with the wood I got from exotic wood zone, definitely would buy…read morefrom them again

Five stars for this place. I was so impressed with the customer service. When we walked through the…read moredoor, the lady at that Register asked if she could help us. We told her what we were looking for and she directed us to it. Another lady in the aisle that worked there heard her and popped out and walked us right to it. What did I want... One of those sweet gumball tree picker upper gadgets. I even brought the gumballs in because I knew that they had three different sizes and I wanted to make sure I got the right size and the gumballs wouldn't fall out. She thought it was so funny that I brought the gumballs into the store but she said ...throw them on the ground let's see how it works! And it worked beautifully. So beautifully that a man walking by stopped and wanted to see it work as well. He actually bought one also. I asked the lady at the check out if I got an employee discount since I sold the other guy his and she just laughed but that's okay lol. I cannot say enough about this wonderful service of the store. Mind you I found the exact same item on Amazon that was three dollars cheaper but it was well worth the three dollars to be able to have the customer service that I had and get it today. What a great value

I went here to take back something I bought yesterday and ended up not needing. My experience at…read morethe Brentwood location yesterday was not great due to employees who seemed that they didn't want to help and were drab which went along with the atmosphere of that store. I was more than happy to walk into this location that was bright and clean. I was immediately greeted and taken care of at the counter. I had something else to get and before I got the isle there was a nice older man who asked if I needed help and he walked me into the correct area. Soon after another nice older gentleman asked if I needed help and I told him someone had just helped me. When I got my items on the way back to the register the first gentleman asked me if I had found everything ok. The young man at the counter was also very nice and pleasant as well. I really appreciated not having to look for someone to get help and that everyone knew exactly where everything was and didn't have an attitude but we're genuinely happy to help. I definitely recommend this location.

It is the perfect hardware store: 1. excellent selection and…read moreinventory 2. Knowledgeable staff - got a primer on modern masonry work when I went in for a drill bit 3. Prices are excellent Oh and sometimes they have free food. As someone who grew up with Norm Abraham's TOH it's also just a friendly pace. Can't go wrong

Terribly expensive!! But good for a few things. It's nice and clean and employees are very helpful.read more

Came here on a Friday around 11am and it was a bit busy. We were looking to price a front and side…read moredoors compared to home depot. The young lady working in the department was friendly and helpful with the questions we had. She went above and beyond to make sure we understand the store process and policy's with the contractors. The store is huge and luckily they have an escalator and elevator to make it easier to get to the 2nd floor. The prices seem to be reasonable as well. As always until next time...

I can't get past the rebate stuff. 11% gimmick. Store is…read moregreat , the people that work there are helpful and friendly, they have a great selection of products, I stopped using anyone who does the rebate gimmick years ago. If you're going to offer a discount do so , if you're gonna put an item on sale do so. The rebate thing ,is you trying to make me work for the discount and hoping I will be too annoyed or busy to do so. I would rather shop elsewhere than play the rebate game.

Blake Beatty was great helping coordinate backsplash arrangements…read more Make sure to look at all of them under various lighting conditions. Thanks!

We came in over the weekend and just shopped!…read more They store was very clean, was well organized and they offer everything from beginning to end of your project. Highly recommend for tile projects!

Their lumber beats all the big box stores.you don't spend half the day picking out strait wood.read more

Crappy rental equipment, crappy rental service, the worst service I have ever had. Been going for…read moreyears and this was the last time. When it's all about the dollar you'll lose customers. Just look at the rental yard, it's full and nothing is going out. Many old customers told me not to go but I didn't listen.

I recently visited St. Louis Tile Company. I wanted something special that was different from what…read moreI had seen in the large home improvement stores. I had assumed that it would be too expensive, and that it would not be competitive with Home Depot, Lowes, etc.. I could not have been more wrong. They had gorgeous tiles, huge selection and many items were in stock and on sale. The tile I selected was actually significantly less than similar tiles that I had looked at Home Depot and Menards. What made the experience even better was the excellent customer care. Rhonda was amazing. She was so patient, knowledgeable, and led me to the perfect tile for our project. I am looking forward to working with them again for our next remodel. Incredible selection, great value, and superb staff.

St. Louis Tile is THE place to go if you're in the market for beautiful flooring, wall tile etc…read more along with the BEST customer service ever. We shopped at several local tile shops always feeling like the staff didn't care about customers at all. Then we walked in to St. Louis Tile in Ballwin. You will be made to feel like you and your project are the primary reason they go to work. Tommy the manager is awesome, he knows his product and his staff is trained in customer service that you will be amazed by. Needless to say we are thrilled we stopped by that day to see what they offered and won't bother with any other "tile shops" going forward. Do yourself a favor and stop in you'll be so happy you did!