Worst customer service with a bad attitude!! Been going here…read morefor a long time, spent a lot of money there remodeling my home. Every time I go in there they have a bad attitude, tried teturning a defective item and one of the young employee, named John with me saying they would never sell a defective item like that. Then called me a liar. I asked for a manager, a even worst attitude saying we don't sell defective items. .. Wanted to get their info so I can call corporate office and wounld not aware the phone when asking to speak to a manager. I will never go back there. I'll be doing my shopping at Meeks Lumber from now on.

In this day and age we expect perfection in retailers and this is just unrealistic. I am in Yreka…read moreAce almost everyday of the week for my job and I get excellent service everytime. The crew and it's manager are ALWAYS there to help with a smile and greeting. I chose to shop here at this store and I AM NOT ALWAYS IN A GOOD MOOD when I walk through their doors and that is NOT their fault or job to fix. I want good service and a fair price and that is the #1 priority. The change I have seen in this store over the last 6 months has been HUGE!!! I can go in and get multiple quantities of the same product NOW because they have CLEARLY put an emphasis on INVENTORY and selection. Change is not always good, BUT in this case it is PERFECT!!!!! Keep up the good work Yreka Ace and it's employees. Yreka and it's community are a better place with you in it.

Made an order today for 15 feet of 4 ought electrical wire. Had someone pick it up 3 hours after…read morethe order was made. Wire was still not cut for order to be picked up. Note: I live an hour and a half away.

Don't answer the phone. They talk down to most people. Are absolutely no help if they are even…read moreremotely busy. Very disappointed in them. Used to be a good place but not so much anymore.

Worst hardware store ever! Employees don't know where products are and manager is rude and…read moreunhelpful. You are better off going to Ace a couple of blocks over.

They seem to have everything and know everything. They have lots of employees who are friendly and…read morevery helpful. It seems like all the contractors get their things here but it's very easy for non-contractors to get the help they need without feeling foolish. I stopped going to Ace Hardware.

LOUSY LUMBER. For a lumber yard to sell the crap they sell is offensive. They claim it's all they…read morecan get, but I as owner would order my lumber from CANADA if I needed to get decent stock. Theirs is wet, warps almost instantly when taken home, full of knots, cupped, warped, pitch oozing out... I went there the other day, paid for some 1x8" boards, went thru 40 or so DID NOT FIND ONE GOOD BOARD. Add to this they're EXPENSIVE. Further, Solano is a cheap owner. He will not hire experienced clerks and has a propensity for cute girls. they are usually very nice but useless as a 1910 sears catalog. I will shop ACE for my hardware from now on and find lumber in Redding. You can get your gun fixed in his store but can't find a decent board foot of wood to save your life.

Prices are higher than bigbox, but the convenience of location in Weed, plus the upside of not…read morespending my money in a bigbox, make this place my first choice. Staff's utility seems to correspond with their time on job. One recurring issue, however. Regularly I find that the price charged at checkout is higher than the price marked on the shelf. Staff is willing to look into the issue but only if I stand and wait while they do so, which is not always worth the wait on small items. The annoying part is that when I return later the price on the shelf is still not corrected to match the price I was charged.

Quaint little mom n pop shop in an also quaint little town. I believe this store is one of the…read moreoldest hardware stores around,150 years i think one of the staff said. They have a bit of everything you may need here, especially great when an unexpected event arrises and the nearest town is Yreka. The staff was very nice and friendly. The old style "home town" feel that many store lack

From the owner: Hardware, Home Improvement, Wood Stoves, Rentals, Flooring, Paintread more

They "special ordered" what I consider a large quantity of landscape materials, then delivered to…read moremy home in two loads due to the weight. The delivery guy sweat right along with me, getting dirty to unload while actually enjoying the hard work. They had a competitive price and THEN deducted for a retired military discount. The delivery was ahead of schedule to support an operational commitment for me as well. They just could not have done any better in this transaction. I'll be back (almost daily). We are minutes from the "orange" big box hardware store, but they are a distant second choice as I choose to shop locally. Thank you Ashland General Hardware team!

I love going to Ace Hardware! They have everything you would expect and a whole lot more. You can…read morerun into anyone from the community. We all go there! The staff is so helpful, especially that lady at the cash register. Kamron?

I normally shop at Lowes but after 4 or 5 calls, one just ringing for over 10 minutes, I called H…read moreD. and got right through with the best customer service I have ever had. Lowes, you may have lost a customer after over 25 years and did loose a $6k sale on a home generator.

The loaders are disrespectful Do not have manners due to the lack of customer service. I will not…read morebe coming here anymore.

The prices are low or reasonable, and the selection is surprisingly good for a "small town" store…read more(particularly for gardeners and pet owners). However, this Grange most earns 5 stars for their service. Early morning weekdays, from the earnestly happy cashier with tips for extra savings, to the helpful folks at the loading dock, I've always felt very welcome and taken care of when I had questions. Check it out!

I have been going to the grange since 1969. My family had a ranch where Lost Lake is. They raised…read morehell, hay and beef. The salmon they pulled out of the Rogue River, way before the dam, were huge. To make all of this happen there was always weekly trips to the grange. It was the hub of the ranching community. The grange is still with us, different community, but the same quality products and the people who work there are the best!!!

Great service and knowledgeable staff. All towns need a quality Ace store like this one.read more

What drew me into the store were the Mary Lake Thompson cotton dish towels in the window. If you…read moredon't know these lint free towels, you must purchase them. All of the lovely artwork on the towels is done by Mary and her daughter and made in Oroville, California. 5 stars for service! The two women who were working here were extremely helpful in showing me choices for a cheese spreader. I didn't find my perfect match but my husband and I both found lovely gifts for each other to remind us of our trip to Mount Shasta. My husband's was a cool, double walled stainless steel mug with artwork of Mount Shasta by local artist, Cailin Henson. The special addition on this was a red carabiner which does double duty as a "handle" and an attachment. My gift was a pretty 2 cup ceramic teapot in sage green with a stainless steel filter. Both are from a British company- Price and Kensington. If you're looking for gifts for yourself or someone else while shopping in Mount Shasta, be sure to make a stop here. It definitely competes with most kitchen stores with the breadth of merchandise. The salespeople told us that the buyer has recently expanded this department. Great work!

Amazing company been around for years! I really want to go back. They have everything.read more

The staff is all knowledgeable and they stock just about anything you'd ever need. Needed some 3.5…read moreinch wood screws he recommended the ones with a torx head to avoid stripping it on the way through and he threw in a bit for my drill to seal the deal. Great prices and great service I've been back several times now for all my home improvement projects.