Dealt with Luis this afternoon, top notch he explained to me how the battery failed, showed me the…read moretesting process and replace the battery as needed! Great service!

Excellent service. Went above and beyond to help with my project. Dakota did an excellent job,…read morehighly recommend.

Great place for unique battery sizes. There are always 2 or more employees behind the counter to…read morehelp you.

Ryan was amazing! Helped me with my car battery and installed it. He was knowledgeable and so very…read morenice! As I did not know what I was doing. I am going to refer him to friends. Awesome customer service, made my day. Thank you so much.

They were so helpful when I purchased two new batteries at over $500 for my vehicle, but 5 months…read morelater the larger battery failed and I was stranded on the road (and a $200 tow fee), they refused to exchange the battery and for a month I dealt with charging the battery daily to drive. Finally, after the 2nd month Kelly's in Grants Pass said you need new batteries, the large battery has a bad cell. I paid almost $1,000 to exchange and troubleshoot battery problems. Finally, Battery Solutions took the batteries and charged them for a few days to verify. It was verified by Dave. It took 2 months to get a reimbursement from Battery Solutions for the large battery but would not take the little battery back. I had to call Dave for months to get a partial reimbursement. Be careful using this battery store.

Highly recommend this shop. Aaron and David went above and beyond with troubleshooting and…read morediagnosing over the phone before we even brought in our golf cart. Shortly after dropping the cart off at the shop they figured out the problem and gave us several repair options at different price points with no pressure. Once we let them know what route we wanted to go they repaired it within a couple of hours. Fantastic customer service! So glad we found an honest and reliable repair shop in town. Thank you again Aaron and David!

Gary was nice on the phone, Sam was cranky and condescending. Not going to give this place my $$…read morewhen there are plenty of other places to get batteries.

First day of fall and cooler weather and the car reminds us it's battery is not healthy. the guys…read morehere smile and wave us in at 10 minutes before closing.

I have been a customer at the Grants Pass Interstate Battery store for several years. I have…read morealways received friendly, professional service from the technicians at this store. Tony and Luis have expert knowledge of their product line and are extremely patient in answering any questions I have regarding batteries and battery accessories for my vehicles. I highly recommend them above any other establishment that sells batteries.

Luis was very helpful and quick with finding and installing the battery in my truck will be coming…read moreback if i need another!

I'm just off the phone with batterystuff associates, Josh, and later Anthony were extremely rude,…read moreunprofessional, and impatient, could not answer any general questions, and were also not transparent about their company's policies. That is not the experience one would expect when dealing with a "reputable" company. In full honesty, I get much better responses when buying off eBay. I happened to be in contact with RV Upgrades and Aircraft Spruce associates, and their customer service is actually of high quality. This is just my experience and the data point for others who were trying to purchase battery-related products.

I ordered a couple of chargers from the website, everything was going well, I received them, and…read morethey work as described, after about a month of use one of the chargers, Redipulse12 stopped working. This is the response that i received. We're sorry to hear you're having some issues with this purchase. Regrettably as we are beyond 30-days from the original date of purchase, this would need to be processed as a warranty through the manufacturer directly. I would recommend you contact them directly. They can be reached via the following: https://www.pulsetech.net/about-us/contact-us.html, 800-580-7554 Please don't hesitate to let us know if you may need anything else. Thank you, I struggle with this as i choose to deal with companies that back the people that support them. If you are unable to look after customer service, don't sell the product.

I'm so happy to see this business open up in my home town of Grants Pass. I've been going to the…read moreone in Medford for years, so this will be really handy. On my visit to this new store today, I found it well stocked and spotless. The staff was very helpful in figuring out what batteries I needed for my Yamaha Waverunners. They had the batteries in stock and fully charged. So I was able to get things swapped out quickly. Their prices are reasonable and in line with other outlets. They also have a wonderful variety of other goodies. I can't help but try out their wide collection of super bright LED flashlights too. They have just about everything you'll ever need when it comes to batteries and light bulbs. All those pesky batteries that are strange sizes or voltages are all right inside hanging on a rack. So this place is a welcome addition in my opinion. Trust...

Started off with getting my girlfriend's screen replaced on a brand new iPhone 17. I would like to…read moremention that before getting the screen replaced they had to inspect the phone to make sure there was no previous damage, and it was flawless. 2 weeks later we had to come back because it was coming out of the frame and glitching/ not working at times and draining the battery within hours. Also the screen was visibly as cheap as you can get and all they did was glue it back down and refused to replace it. Then we came back a 3rd time when the manager was there and he forced us to give him the phone password to fix the phone and got pretty aggressive with me when I simply questioned giving the password to him. This made me decide to record our conversation when I picked up the phone. When I picked it up the screen was still popping out of the frame and he said the phone was bent (it is not). Then he proceeded to threaten to break the phone screen or I could leave with it the way it is.

the staff here are really easygoing and helpful. never had any issues…read more Always a pleasant experience Also Dave is a great guy, and all the other employees have a good attitude Anytime I need to rent a tool or get some parts I check here first.

Needed a new battery last minute, first place I went to was willing to sell me a battery but…read morecouldn't install it so I went down the road to O'Reillys instead. Antonio was awesome - he listened to my concerns and recommended the perfect battery for my budget and needs. He was knowledgeable, personable, and respectful. I'll never go anywhere else.

Very helpful staff. Had what we needed. Offered to check out our alternator at a later date if we…read moreneeded

This is the only real auto parts store in this town , great service always . Greg will go out of…read morehis way to get you what you need as fast as he can