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    Harbor Springs Mattress

    5.0 (1 review)
    Open 10:00 am - 5:00 pm

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    3 years ago

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    Mattresses & Beyond

    Mattresses & Beyond

    4.3
    (23 reviews)
    0.9 mi
    $

    Buyer beware. We normally like to use small and locally owned businesses, and find that they…read moretypically provide superior service. That isn't the case here. Our new mattress was delivered, but the crew refused to take our old mattress and foundation, contrary to what Tarik had told us would happen when we purchased the new set. The installation crew leader was rude, unprofessionally dressed in pajama pants and driving a rental truck, and told us that they could not put the old mattress with into their truck because it had slight staining. He indicated that they were a subcontractor to the store and not employees. You had to look very hard to find a small sweat stain on the mattress, which was their excuse. To make things worse, he then said that they couldn't dispose of the foundation because they only take complete sets of mattresses and foundations. He said that they donate the used mattress to churches, but nothing of this nature was mentioned when we purchased the mattress. Our 12 year old mattress was quite worn out and I can't imaging anyone wanting it - it is ready for the landfill. Basically, we feel that we were lied to by Tarik. Should anything happen that requires a warranty, I no longer trust this store, as my gut feel is they would shirk their responsibility or tell us more lies. We were shopping for two mattresses, but I can tell you that the second certainly won't be purchased from this store.

    Wow! What awesome service we received here. My husband and I were in search of a new mattress and…read morewe both had different preferences on types of mattresses we thought we'd like. The daughter who owns her store with her mom was super helpful, giving Recs and letting us try out each mattress. We went to a large mattress store after this and got terrible service and Ended up going right back to Mattresses and beyond to buy our mattress. We love it! Highly recommend.

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    Store front
    Store front
    Mattresses & Beyond
    Mattresses & Beyond

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    Mattress Firm Southfield Plaza

    Mattress Firm Southfield Plaza

    3.3
    (12 reviews)
    2.7 mi

    Right before the July 4 holiday, my mother complained that the queen bed in our guest room was in…read moredire need of replacement. She refused to sleep in that room until the bed was replaced. She was in full protest. These are things that you don't really consider because you typically don't sleep in your own guest room. I ran into this location and was helped promptly. I tried three different mattresses and went with a memory foam hybrid. My mother was singing after I made the new bed. I replaced the queen with another queen for less than $550 (including taxes). I'd definitely go back in the future.

    I'm so sorry to tell you this but this company is a scam. The warranty does nothing & they will…read moremake you jump through hoops to get it & still never give you anything on it. I made the mistake of purchasing something from here- NEVER IN MY LIFE have i had a bed be such an utter piece of shit that it BREAKS let alone after only having it for 5 months. I have talked to people who work here over & over & they just don't seem to want to help- they want you to bring a mattress there & pay money to "assess" if they will honor a warranty just so they can keep your money- during a global pandemic let alone! Then they refer you to a site that doesn't work, doesn't upload your photos which by the way you also have to submit photos on top of inspection so if you think that youre going to get a good night rest any time soon think again- we slept on the floor for 2 weeks before saying FORGET THIS PLACE & spending our money somewhere else... I will be telling EVERYONE I POSSIBLY CAN to make sure to avoid this place- ONLINE as well as in person- and I'll start by recommending wholesale mattress outlet on 8 mile who sold me a mattress at a fraction of the cost and a MILLION times better quality PLUS a 10 year factory warranty- Mattress Firm MORE LIKE MATTRESS SCAM

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    Mattress Firm Southfield Plaza
    Mattress Firm Southfield Plaza
    Mattress Firm Southfield Plaza

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    Macy's

    Macy's

    2.9
    (99 reviews)
    1.7 mi
    $$

    Macy's stores vary by location. This particular store has seen a lot of improvements in cleanliness…read moreand orderliness in the past couple of years. I came in looking for a specific winter coat style/color. They have lots on sale - most discounted 50% with some even more. I found 5 different makes of the coat I was in search of. After trying them on, it came down to two. Due to people moving things around and signs not always correct, I looked for a price checking machine. They used to have them throughout the store (I hope they add them back!) but I could not find any in the usual spots so I asked a worker. Instead of telling me where one was, she took me to the empty register and scanned both coats. Both were on an excellent sale so I wanted to try them on again for a direct comparison. When I decided, Olivia helped me at the register. She was quick and helpful. I love my new coat - and thanks to Punxsutawney Phil, I'll have about 6 more weeks to enjoy it.

    Been here a few times but the recent visit was EXCEPTIONALLY great!…read more I was looking for a sport coat and was roaming through the store when I stumble across the "Boss" section. It's a nicer brand of suit jackets that Macy's carries. Met a worker named Dominique and he was quick to begin understanding what I was looking for and quick to help. He worked with me for about an hour trying on different coats and looking in the back for other sizes. He really put a lot of effort in while managing other customers that came up with similar questions. I was very happy with his service and ultimately bought a jacket that he recommended and helped me get fitted for. We purchased a few more things while we were there on different floors and found what we needed pretty quickly!

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    Macy's
    Macy's
    Macy's

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    west elm

    west elm

    1.8
    (72 reviews)
    1.2 mi
    $$$

    My husband and I recently purchased a new outdoor dining set from West Elm and since we purchased…read moreit online and this is the only West Elm location in Michigan they get the credit. When I ordered it it was a bit delayed in terms of delivery (as most things are these days) and during that time the price went down by a good percentage. I called their customer service to see if I could get a price adjustment and they were kind enough to assist and get me the discount. Score! Also, I assumed the items would be shipped but they were actually delivered by the West Elm/Pottery Barn/Williams Sonoma delivery team, and they brought the items and set them up for us. I thought I was going to spend my evening putting furniture together and breaking down boxes but all I had to do was arrange the pieces where they needed to go. Double score! The set is sturdy and great quality. The table is very heavy, as are the chairs and the bench. Our previous table was light weight and as such was beginning to fall apart after a few years. This piece, I think, is going to last us a very long time. And it's made from sustainable wood to boot. Triple score (for the environment!). I can't wait to have our first meal on the deck on this new beautiful set!

    Your delivery service is the absolute worst. I will never order from your company again. Horrible…read moreexperience. Very disappointed.

    Photos
    west elm
    Waited a month to finally furnish our new home! It's happening today!
    Waited a month to finally furnish our new home! It's happening today!
    So dapper

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    So dapper

    Harbor Springs Mattress - mattresses - Updated July 2026

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