Rum Runners Cycles is a new repair shop which specializes in Harley Davison and Indian motorcycles…read morerepair, upgrades and custom work. It is owned and operated by Kenny (aka Ricky) Bobby. He is a certified mechanic to work on both bikes. Kenny is knowledgeable, friendly and easy to work with. The Shop is neat and organized and equipped with all new motorcycle maintenance equipment. I live in Myrtle Beach but drive the extra 45 minutes to use him to work on my Indian Roadmaster since the local dealer has gone downhill. So if you need work done or want to upgrade your ride, I highly recommend Kenny for all your work!

They posted a bike for sale from a private page. Guy started having issues with it within a week of…read morehaving it so he used that same chat to ask questions about it. The person selling then got an attitude and said he had a card that he should call the business and not use his personal page. But also then you should not post them for sale on a personal page.

DO NOT BUY!!!!!! I purchased a four-wheeler from B…read morePowersports in Wilmington almost a year ago, and it has been a complete nightmare. I've had to bring it back multiple times for the same issue, and it has never been fixed or properly addressed. Every time they say it's repaired, I get it back with the same problem still there. I've even provided videos showing exactly what's wrong, but they still claim nothing is wrong. The staff act very unprofessional and seem completely unqualified to do repairs. They've stopped answering my calls, told me I would be blocked, and even said they left my four-wheeler outside for me to pick up, which is completely irresponsible and puts my property at risk. My kids haven't been able to enjoy this four-wheeler since we bought it, and the whole experience has been frustrating and disappointing. Do not buy from B Powersports , the products are unreliable, and the service is the worst I've ever experienced.

I purchased a boat from Wilmington Powersports in early September of 2025 and to this date, Jan 8…read more2026, have not received my plates or registration. I've called multiple times and when they answer, which isn't often, I have always gotten a run around, with the latest being that my items were lost by USPS. The sales manager Dameon Jernigan has been made aware of the situation by his salesman that I've been in touch with and I haven't heard a word from him. You'd think for the sake of the business and low reviews like this one that the attempt would be made to at least keep the customer in the loop as to what is happening or at the very least apologize for the inconvenience. I'd take my business elsewhere if I could.

I came here last week looking to get a trade in value for my sportster. I'm a long time gsxr rider,…read moregetting on in age and so I bought a sportster. Change in engine size is barely perceptible even with performance enhancing mods. Largely ignored by the sales team, came with the intention of buying more parts or, just trading in and starting fresh. There was one sales associate who seemed to be a straight shooter.. so I just kept eating my road pop tart and listened intently even though I was really waiting for that TIV report. I never had this issue before. Some made eye contact and kept right on walking by. Maybe it was my tattoos or I just looked like I didn't have the disposable income. Usually you're surrounded by a flock of salesman. Must be new management or owners because the merchandising in store is, lacking something to be desired. I hope they have a solid customer base out here that's not Military, because this dealership is everything I'm NOT looking for in a purchase experience. Same thing happened at new river which is sad because I really liked the guy who worked the parts counter. There are worse things than having to spend a small fortune in motorcycle parts elsewhere. Like Hardknox. 10/10 do NOT recommend. Then there was the one employee who complained about me smelling like the devils lettuce. Within EARSHOT!!! I looked right at her and she would not look up at me. She must have forgotten she's not trolling someone behind a keyboard.

After purchasing a $49,000 motorcycle from this dealership, I had them install a light kit and a…read moresissy bar. Less than a month later and with under 1,000 miles on the bike, the light strip they installed stopped working. What's frustrating is that the light kit supposedly has a lifetime warranty, yet I was told I would still need to pay for a diagnostic fee just to find out why it isn't working. Their diagnostic rate is $150 per hour. In my opinion, if a part fails that quickly after installation, it should be inspected under warranty without charging the customer just to look at it. On top of that, the customer service experience was disappointing. Instead of working toward a reasonable solution, the conversation turned into an argument. After spending this kind of money on a motorcycle, I expected better support. I regret purchasing my bike from this dealership and hope others read reviews carefully before deciding to buy here.

Great service it helps that he's an Eagles fan lol. The only draw back is the confederate flags for…read moresale. Otherwise great service thanks!

I took my Harley FXR to Joe Petersen at Performance Cycles of Wilmington for some fresh rings. He…read moreseemed a little strange during our first interaction when I dropped off my bike but I was not expecting this... After three days of failing to reach Joe by phone or e-mail - I decide to stop by the shop. The front entrance was locked so I decided to look around back to see if anyone was working. There I see my FXR, Joe and another male. Joe is on the front of MY bike with the male behind him. They are both wearing absolutely no clothes and the other male is seemingly penetrating Joe, all while Joe is screaming "I LOVE AMERICA!" I let out a gasp and they both scuttled for cover. I yelled that I was waiting outside and ran out. Joe Petersen appeared a few minutes later - profusely apologizing and offered to clean my bike and throw in the rings for free. I'm all for whatever Joe wants to do in his free time but there was no reason to use my bike.

"Erik Wisniewski (Fayetteville) and Gabe Pena (Wilmington) are True Champions when it comes to…read moreExceeding Customer Satisfaction & Expectations- Every question was answered with Respect & Sincerity & Timeliness which is not common in most dealerships who are more self-centered & fail to negotiate the Deal - Successful Organizations clearly have invested time & effort in these young men as their Customer Culture is clearly to make a winner for the customer & business - Proud to be a part of this Legacy & share this message to the public who may be looking for Anything associated with Motorcycles - this Team is on Your Side for your Ride God Bless the Fayetteville & Wilmington Team from an old soldier- Hooooaaaah!

I really wanted to get back into a haybusa and trade in my Harley, Gabe and Jason were patient with…read moreme as we put a deal together, the guys went above and beyond to earn my business and keep me local ! Thank you guys for your time and attention !

Great customer service, I got to try on a few different helmets until I found the one that fit me…read morebest and had all the features I was looking for.

Always has what I'm looking for, competitive prices and the staff is knowledgeable, friendly and…read morehelpful in providing options

I'm new to the area, looking for a a new bike shop. You know how this goes, am I going to find…read moresomeone fair or I find someone who's going to extract as much money out of my wallet that they possibly can. Luckily I meet Butch. Right away you get that good feeling that you scored a good mechanic. He knows his shit. Now, you leave the bike off with them. Not ever having any dealings with them before. You know that feeling. What's going to come next? Is he going to gouge me? Is he going to do the repairs right? I don't know, I just have all shit going through my head! Well let me tell you, Butch is "A" number one, King of the hill ! He went above and beyond all expectations! My bike looked better coming out of his shop then when it went in. All the repairs were done to perfection and the bill was less than expected! Butch and Lisa, thank you guys so much!!! You've made a customer for life! Anybody looking for a bike tech, I give Butch 10 stars!!!

Well, this was a very professional bike shop. I went t ask if they could perform the service I…read morewanted and they said yes. The next day I tool my bike and I got it back in a few hours. I was on a hurry so I was really pleased. And it was a reasonable price.

We called about a four wheeler and spoke to Darin and he was very helpful and knowledgeable. We…read moretraveled three hours away so a lot was done by phone. When we went to pick the machine up everything went flawless. Darin was super awesome to work with, very professional and went over everything in detail. We would definitely deal with him in the future. Great experience beginning to end.

I just went to pick up my boyfriend's trike from a service and they left it unattended in the…read moreparking lot with the keys in the ignition. Did not check my ID to ensure I was authorized to pick up the key- nothing. I wouldn't trust my belongs to this place.

I have been to their shop multiple times they Always do a fantastic job on my bike. 100% recommendread more

These guys know their stuff, i brought in last minute before the big holiday and were very…read moretransparent throughout the process. I had to get a few things fixed a day prior to my big move so these guys definitely look out for their customers. I couldn't recommend the guys more.

Most unprofessional, unknowledgeable shop I've ever seen. $800 later, had to take bike somewhere…read moreelse to get it fixed. Wouldn't even give us a receipt.

From the owner: We specialize in treating our customers like family! People take pride and have a special love for…read moretheir Motorcycles. We treat them like our own. We service all bikes from 60s to current! We also have custom apparel and biker gear. We also offer powder coating and multiple detailing services to keep your baby looking like she just rolled off the showroom floor!