"Erik Wisniewski (Fayetteville) and Gabe Pena (Wilmington) are True Champions when it comes to…read moreExceeding Customer Satisfaction & Expectations- Every question was answered with Respect & Sincerity & Timeliness which is not common in most dealerships who are more self-centered & fail to negotiate the Deal - Successful Organizations clearly have invested time & effort in these young men as their Customer Culture is clearly to make a winner for the customer & business - Proud to be a part of this Legacy & share this message to the public who may be looking for Anything associated with Motorcycles - this Team is on Your Side for your Ride God Bless the Fayetteville & Wilmington Team from an old soldier- Hooooaaaah!

I really wanted to get back into a haybusa and trade in my Harley, Gabe and Jason were patient with…read moreme as we put a deal together, the guys went above and beyond to earn my business and keep me local ! Thank you guys for your time and attention !

Great people, dropped off my wheel for new bearings and a few days later it was done-…read moreNice staff easy to work with- Oh beware of the attack puppy dog! LOL

These are the nicest people. They are very helpful. If you need any type of work done on your bike,…read morelook no further then Hard Knox Cycle to handle it for you. They are very fair when it comes to price, and they stand behind their work. I drive out of my way by 30 extra mins just to take my business to them. They are worth it. They also buy helmets and bikes. So if you're looking to sell your ride, these are the folks you want to deal with. Like I said, they are very fair.

I came here last week looking to get a trade in value for my sportster. I'm a long time gsxr rider,…read moregetting on in age and so I bought a sportster. Change in engine size is barely perceptible even with performance enhancing mods. Largely ignored by the sales team, came with the intention of buying more parts or, just trading in and starting fresh. There was one sales associate who seemed to be a straight shooter.. so I just kept eating my road pop tart and listened intently even though I was really waiting for that TIV report. I never had this issue before. Some made eye contact and kept right on walking by. Maybe it was my tattoos or I just looked like I didn't have the disposable income. Usually you're surrounded by a flock of salesman. Must be new management or owners because the merchandising in store is, lacking something to be desired. I hope they have a solid customer base out here that's not Military, because this dealership is everything I'm NOT looking for in a purchase experience. Same thing happened at new river which is sad because I really liked the guy who worked the parts counter. There are worse things than having to spend a small fortune in motorcycle parts elsewhere. Like Hardknox. 10/10 do NOT recommend. Then there was the one employee who complained about me smelling like the devils lettuce. Within EARSHOT!!! I looked right at her and she would not look up at me. She must have forgotten she's not trolling someone behind a keyboard.

After purchasing a $49,000 motorcycle from this dealership, I had them install a light kit and a…read moresissy bar. Less than a month later and with under 1,000 miles on the bike, the light strip they installed stopped working. What's frustrating is that the light kit supposedly has a lifetime warranty, yet I was told I would still need to pay for a diagnostic fee just to find out why it isn't working. Their diagnostic rate is $150 per hour. In my opinion, if a part fails that quickly after installation, it should be inspected under warranty without charging the customer just to look at it. On top of that, the customer service experience was disappointing. Instead of working toward a reasonable solution, the conversation turned into an argument. After spending this kind of money on a motorcycle, I expected better support. I regret purchasing my bike from this dealership and hope others read reviews carefully before deciding to buy here.

Beautiful new location for Indian motorcycle in Wilmington…read more Went there looking for a new Indian dealership to buy from since my local one has been less than dependable. There are not alot of Indian Dealerships around, so the ones here have a monopoly on the product which can lead to deteriorating service. So far, with the limited dealings with Battleship Indian, it has been a pleasant experience. The staff were all friendly and helpful. I spoke to Anthony, service advisor, who was a great help with a uncovered warranty issue. He got the matter resolved in a timely manner and to everyone's satisfaction. I will continue to use this dealership and refer everyone over to them. It is worth the extra 45 minutes to ride there than go locally. I will update as I have more sales and service contact with them.

I bought two bikes from Battleship. Had a great experience both times!…read more Also, They sold a bike for me last month. Got what I wanted for the bike! Only took them a couple of weeks to sell the bike! Picked the check up in two days!! Always been treated 100 at Battleship. The owner and the staff are great!!

What an outstanding BMW motorcycle shop. I left an email on their website the night before I wanted…read moreservice. I was on Ocracoke Island and on the ferry in towards Cedar Island the next day Steve from parts and Service called me told me he could get my bike in right away. I rode it down to Wilmington. They got it in quick Service Steve, and the teamwork very Customer Service oriented very professional. The service is very quick as a matter of fact Steve recommended lunch across the street and before I was done with my great lunch. By the way Steve had texted me and let me know that the bike was ready so kudos to everybody at the shop. I'll definitely be back if I'm back here on the East Coast.

Service was excellent excellent advice for me for maintaining my bike and professionalread more

Excellent Service & Prices First time in, dropped off new…read moretires to be mounted and balanced on my wheels (off the bike). Couldn't ask for a faster level of effort. The bonus- customer service like it used to be and should be elsewhere, personable and professional. The go to shop for anything I can't do with the RT.

Poor attention to detail and lack of follow through. Think twice!!…read more I had an initial good conversation with Peter on inspecting and rebuilding/resealing my R50/5 transmission. Upon receiving it back, I was billed for a seal that wasn't replaced, there was a poorly installed output seal (that would have severely leaked), and vice grip/pliers marks on my shift lever. I also noticed a good sized crack on my output drive flange. After another conversation, Peter got the tranny back...This was now to repair his poor craftsmanship and lack of attention to detail. He replaced the seals, but failed to address the cracked drive flange - He reinstalled in on the new seal. Note: This was pointed out to him with a note in the shipping box, through email with photos, and via text. It took several days to get a response from Peter after receiving the transmission back a second time. He said he would offer a new flange at a "good price." After a few attempts to get in touch with him again, he never responded. This was a frustrating experience that made me question the whole inspection process. Also, don't pay with Zelle as you have no recourse on the payment if services weren't' delivered as promised.

Rum Runners Cycles is a new repair shop which specializes in Harley Davison and Indian motorcycles…read morerepair, upgrades and custom work. It is owned and operated by Kenny (aka Ricky) Bobby. He is a certified mechanic to work on both bikes. Kenny is knowledgeable, friendly and easy to work with. The Shop is neat and organized and equipped with all new motorcycle maintenance equipment. I live in Myrtle Beach but drive the extra 45 minutes to use him to work on my Indian Roadmaster since the local dealer has gone downhill. So if you need work done or want to upgrade your ride, I highly recommend Kenny for all your work!

This guy has NEVER done me, my girlfriend, or my brother wrong! When Shipwreak Harley Davidson…read morecould not fix my girlfriends bike after 6 attempts, even sent it to Shallotte who also could not figure out what was wrong, he did, in about six seconds! This guy went above and beyond fixing my cracked tires, and severed ABS cable! I trust all of My Harleys with this place.

If I can give this place zero stars I would. And then going to GLEN is the one fairest,…read moreanti-customer service individual I have ever met. Brought my scooter there eight times in two weeks and they kept charging me and changing parts and still can't fix it and then just told me to bring it somewhere else. Stay clear at all costs.

Revel 42 has been fair and delivered on everything. Sales process was fair, we upgraded to street…read morelegal two years later and that was perfectly done. We had a brake light that wouldn't turn off a year later. They picked up cart, fixed and delivered at no charge and Anthony service manager said "we stand behind our work" which he did at no charge. Scott the service technician and team goes above and beyond. Super reliable service and great communication. Would recommend and use them again with no hesitation. Great business.

We bought our first golf cart there in 2021 and had great service. Needed a bigger cart so we went…read moreback. Big mistake. Had a sales person that was new and no one was willing to help him. Worst experience of our life. Would not recommend this place to anyone. Brought friends there before but won't anymore. When cart was finally delivered it was scraped and had a gauged too for a new cart. Had to call another area Revel to help get answers from this one. Poor management and poor service! Go somewhere else.

Great service it helps that he's an Eagles fan lol. The only draw back is the confederate flags for…read moresale. Otherwise great service thanks!

I took my Harley FXR to Joe Petersen at Performance Cycles of Wilmington for some fresh rings. He…read moreseemed a little strange during our first interaction when I dropped off my bike but I was not expecting this... After three days of failing to reach Joe by phone or e-mail - I decide to stop by the shop. The front entrance was locked so I decided to look around back to see if anyone was working. There I see my FXR, Joe and another male. Joe is on the front of MY bike with the male behind him. They are both wearing absolutely no clothes and the other male is seemingly penetrating Joe, all while Joe is screaming "I LOVE AMERICA!" I let out a gasp and they both scuttled for cover. I yelled that I was waiting outside and ran out. Joe Petersen appeared a few minutes later - profusely apologizing and offered to clean my bike and throw in the rings for free. I'm all for whatever Joe wants to do in his free time but there was no reason to use my bike.