What a nice and knowledgeable guy. He was available right away and fixed my computer in no time…read more He told me exactly what was wrong, told me what he did to fix it and told me what to do so it doesn't happen again. He also updated some of my software to the newest version. And, very inexpensive! I highly recommend!

Steve was awesome to work with. He was super knowledgeable and friendly. He explained everything he…read moredid to my hard drive and was able to recover all of my saved data. He is also very reasonably priced and the turnaround time is fast. Highly recommend!

These guys are the best! I brought my sons gaming pc in after it wouldn't boot/load/whatever. Given…read morethat I'm not exactly educated when it comes to gaming, I had no idea what to expect and I was honest about that (which I feel some businesses could/may have taken advantage of). They were so respectful of the fact that I was on a budget, broke everything down into layman's terms so I could understand this techy language, gave me options prior to service and then it was fixed and ready to go the very next day. Lifelong customer here! Thanks, guys! :)

Love this place! Took my laptop in for a keyboard replacement and James did a phenomenal job!!…read moreJames is a really personable guy and he knows his stuff. It feels brand new. The first keyboard they put in was a dud, and they took my computer back and got a replacement for no extra charge and got it back to me the next day. On top of it, James did a bunch of updates for me and my computer is running so much faster and I can actually type! The whole team did a great job with communicating me via phone and email every step of the way. 10/10 would recommend this place. If I ever need anything done, I know where I'll be going!!!

Took in my launch edition PS5 for an intermittent HDMI issue and a general check up and service…read more The tech was professional gave me a fast quote and timeline for the troubleshooting, repair and service. Since bringing it home, I've had zero issues with the HDMI port and the system is running much cooler with the new Liquid Metal and thermal pads. Thanks for the great service and bringing my console to a better than new level of performance.

Take your water damaged phone to CPR Meridian. When…read moreForgeCorners tries to run your card beforehand, walk out! They kept my phone for days, took my money and did nothing. I took it to cpr Meridian, and they fixed my phone in 2 hours charging me half what Forge Corners did. The CPR tech said, my phone was dirty, no corrosion had been cleaned, and nothing had been touched. Hence it only took a short time to fix, ie clean up the corrosion from the water damage. The response from Forge Corners? "...that's unfortunate..." "...our policy...."

The store part sucks but the kids in the install bay really go out of their way to do a great job…read more They assist in picking the correct equipment and take their time with the installs. Prices have certainly been going up but I guess something has to keep the lights on inside the failing store, Nate in the install bay truly does an exceptional job.

Excellent service by the young man at the register who helped me secure the Lego set that everyone…read moreis talking about. He knew exactly what I was looking for but I did have a picture of the UPC so he was able to scan it. While they didn't have any in store, he was able to order for me and have it delivered to my house.

I rarely need a computer repaired, but even Macs can blow up a hard drive after 8 years. So taking…read moreit in to this business I was surprise that they concurred with my SWAG that the hard drive had died. So, it was fixable and a new HD was the answer. (It is amazing how big and cheap HD have gotten. ) An ever bigger surprised, was how quickly got to it. A day or two was it. There charges were reasonable to me and the speed of return made it an outstanding experience. For Mac drivers, go here over the Apple Store as you can drive right up.

Took my laptop in for repairs. Was given a 5 day timeline. Called 7 days later to follow up. Was…read morecurtly told when it was done, THEY would call ME. Called again 7 days later. Still hadn't started the repair. All interactions with the service desk he was rude and condescending. I have never taken the time to do an online review before, but this was SO bad, I feel people should be warned.

My daughter has had to bring her Alienware gaming tower in to this shop twice in the past three…read moreyears. Each time the repairs were done expeditiously with the problems, and fixes, explained extremely thoroughly. She was presented with options for repairs or a custom build. Their prices are very reasonable and the repairs were completed quickly. The guys were very personable and accommodating. This is an excellent, reliable shop!

Called multiple times and left messages and never got a call back…read more I heard great things about them. Unfortunately no call back.

Great customer service - purchased a MacBook Air and iPad. Now fully Apple loaded along with my…read more iPhone. Won't buy any other equipment from this point forward. By by windows. Love Apple!

I bought a new iPhone changing over from an android when trying to get my data changed over it…read morefroze at 90% kept asking Jackson he kept telling me to wait.after 10 minutes asked him again he was rude and condescending as he said I told you to wait. I waited another 20 minutes and tried to ask him again condescending said I told you to just wait. my android phone battery died after another 25 minutes now no phone

I have visited this store roughly 10 times and every time I'm here, the service is exceptional…read more Every time I have an order for pick up, it's done sooner than expected and I get everything I ordered. Customer service has always been friendly and everyone goes over and above. Today, especially, we had to follow up on a warranty issue with our phone screen protectors. The Best Buy "concierge" answered my inquiry with ease, then found my replacement items and handed them to me. Once we explained everything to our cashier Isabel, she handled our exchange with patience, exemplary service and a friendly attitude. She quickly rounded someone up to help us with the replacement of our phone screen protectors and we were on our way. I'm so grateful for the staff at Best Buy, especially Isabel!

Disappointed in this store. It keeps going down hill More…read moreand more. We purchased a large item and the type of item we were told could be tested for 69 days. They did not offer an extended warranty because apparently you have to purchase a 179.00 membership. They used to always offer extended warranty for a cost. Then I was told that the item had to be returned in 14 days even though Sony even gives you a 60 trail. The product is not the issue but the store is. As well as I call a local number and it goes to a different country and as told we could not talk to a local store as they no longer take phones in the store. My husband wanted to know about the warranty stuff as he was u sure if he wanted to keep the item. Needless to say we will NO longer purchase from them. I think quality of service is so important.

I was on the instant ink program. I canceled in Dec 25. I knew the contract cartridge wouldn't…read morework so I bought a new one at Walmart. This one has the same message and won't work. This is the worse customer service inaginable. Cannot chat with an agent unless I am on some other contract. Phone system the same. I feel completely ripped-off and there is no help available.

I enrolled in their instant ink program where they advertise you can cancel or pause the program…read moreanytime. What they don't tell you is that if you cancel the subscription, they high jack your printer and you can't use it again until you buy ink to replace the ink from instant ink program. I paid $6.95 for a year with the program and never got ink because I rarely print, anymore. So, I canceled the subscription. Now, I can't print!! Bad biz practices and I will now NEVER use HP products again. HP, ya lost a customer because of your poor choices to hold hostage a printer!

The tech person was knowledgeable, friendly and thorough. He was able to fix my problem within one…read morehour so I did not have to pay for extra time.

I've needed their services twice and both times they were knowledgeable and quick…read more It felt like the IT support I'd come to expect at work, but for my personal computer.