Upon entering, I noticed no one was attending the front counter. First red flag because no one came to the front for 5 minutes. I'm patient. I wanted Hardee's. A young man finally came around the corner to take my order. He was friendly. Got my cup to get my beverage and wait on my food. Well. The Fountain Drink Machine Drain was a cesspool. Can't be healthy. Had two people in the restaurant who were high out of their mind with their phone playing really good music. 10 minutes later I got my food. The fries were lukewarm but the wrap was pretty good. Not sure I'll come back this was. Wonder what their grade. If I had to grade them, on first sight, D for sure. read more

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I came in with my family. Got a BIG hot ham & an original. The two sandwiches looked exactly the same minus the extra SLICE that was on the Big Hot ham. I went inside to ask. The blonde hair woman in the back was screaming "dont take any more orders!" The lady in the front told me & another man "yall just gonna have to bare with us. Be with you soon". The young man in drive through came over & i asked him about the sandwich. The rude lady that was screaming then let me know she could remake my sandwich but it would look exactly the same. I told her that it was the most pathetic sandwich Ive EVER gotten from hardees & her mouth was garbage. There were several people in the building & ALL OF THEM seemed uncomfortable. My family & I did NOT enjoy the food or the experience. Absolutely gross behavior. As employees beg her to stay. Insane. Beg her to leave! It might bring back your customers. read more

I love this food! It's hot and fresh and destiny is amazing! I love the friendly faces and servicing hands!

Went for breakfast and it was great. The food was great, service was great and the front cashier was delightful. She made my day. Thank you.

White tasteless greasy-glob-gravy they MAKE YOU-PAY-FOR and can't exchange without PAYING MORE MONEY AGAIN! I want the money charged for this glob removed from platter cost! I'll never eat this greasy glob! I'm DIABETIC and the Carbs and grease would make me sick! read more

Hardee's - Fast Food Near Me - Lebanon, Tennessee

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Slowest establishment in history...I really mean that. This place makes In-N-Out (if you've ever had that experience) seem blindingly fast by comparison. Sat in the drive-thru for 15 mins for a chicken biscuit....pretty ridiculous. After all that waiting, one would assume it's because it's all being made fresh right...??? That would be a "No". Chicken was so unbelievably overdone and dry and also stone cold. Id have saved myself time and money by just dropping a sledge hammer on my foot, it would have at least taken my mind off being hungry, which due to the inedibility of said chicken. read more

i went here a few weeks ago for lunch for my boss and i. i was unable to place my order on app so i had to go in. i inquired about the difference in getting a certain price / deal on app but not in store even though the app was not working correctly. the cashier and mgr was at counter listening and i stated how i thought the mgr should be able / willing to adjust due to app having issues and it not being my fault. mgr raised her voice at me "i dont have time for this, i am too busy" i told her i understood completely since i once worked in fast food mgmt. she then stated "i can deny service to anyone, i dont have to serve you" i said i was just asking a question and either way i would like to place an order. she proceeded with " get out of my restaurant" repeatedly. as i stoof there trying to locate a phone number for the corporate office (dont have one, you have to email) she called the police on me. i was on my lunch and after waiting few minutes, i left and even told them. the cashier refused to tell me the mgr's name! i will not go back to hardees! if you cant hire / train your employees to have more patience and treat people respectfully, i will not give you my money! i am extremely disappointed since i loved hardees breakfast! do not go to this location unless you want to be disrespected and treated like sh**! read more

The place was a mess. No one in the restaurant and food all over the dinning area. The kitchen was just as nasty. The staff wasn't friendly at all. I don't understand how the manager could allow this but she seemed to not have a care about it. read more

Despite having to operate short handed this place turned out a good hot breakfast. We got breakfast burritos. ..not on the menu but they were eager to accommodate us. they were open early. the staff was friendly. the burritos were good. Worth giving this place a try. read more

Stopped by to get a quick burger. Only a few patrons in the restaurant, so maybe this is not typical, but the employees were not friendly, totally unprofessional, fooling around, kidding, walking all over the restaurant. There were also other young people in the place that were involved in this as well. One comment I heard was something like, "I'll kill you if you do that". A whole group of employees, including the woman that seemed to be the manger, went outside for a while. What was that about, I don't know. Just not at all a pleasant environment in which to relax and eat. I could not wait to leave! Not going back there! Does not even deserve a 1 star read more

I pull into the drive thru and the person on the speaker was first of all very rude in her tone and her speech. After taking my order I pull around and hand her a $20 bill. She proceeds to stand there for over two minute until I kindly ask what's the hold up, and again, rudely, she says she waiting for quarters. After I get my change, five minutes later I'm still sitting there with none of my food or drinks.... I use an Ecig. I'm sitting in my car bored because of the wait. I'm not an idiot or rude and I do not blow my ecig in at or around people intentionally. It's very thick and I could fog my car out in two minutes. People who do this intentionally deserve to be punched in the face. Plus, I'm waiting for my food, so what purpose would it serve to blow it in her face and make her angry? It wouldn't. However, when I exhaled in my own car, the wind happened to pick it up and a small amount drifted into the drive thru window, which started a chain of events that only leads me to believe this restaurant is run by children. When this small amount of vapor cloud made of blueberry flavor and water happened to drift into the window, she proceeded to yell "Do not blow that at me" turns around, storms off, and proceeds to rip her headphones off her head and throw them hard at the stainless counter and disappears like she had been hit with CX gas. This prompts another young male employee to step outside the exit overlooking the drive through and STARE at us the remaining ten minutes like we were some sort of criminals, and he only stopped when we stared back?! Meanwhile the manager is standing around saying nothing, doing nothing, and looking lost. 15 minutes later at a drive thru order placed at 8:06 in the evening and the only car in the drive thru the entire time, we are handed our food by another rude girl. She hands the two boxes over, then three drinks, throws the straws at me, and LEANS OUT THE WINDOW with a huge fake smile and says "HAVE A NICE DAY" Hardee's was my first job in 1998 and I loved their food. The $5 and $6 boxes are a great deal and on nights we don't have time to cook, it's awesome. Our family of four has eaten at Hardee's in our home town at least once a week for years. I like Hardee's. Correction, I liked Hardee's. I have eaten at restaurants all over the world in my 36 years and I have never seen such a bunch of children running what they call a restaurant and serving people in this manner. I wouldn't recommend anyone eating at this restaurant unless you enjoy waiting forever, and receiving service from people who have no self respect, courtesy, or know what customer service means. I wasted $15 and 15 minutes of my life because my dad and cousin were to afraid to eat the food out of fear of what might have been done to it. This service prompted me to create a yelp account just for this restaurant so people could learn for themselves. Young lady at the drive thru, if I had blown my ecig at you, trust me, you would have known it. Grow up. read more

Horrible service. First, the lady taking out order said that I didn't order a medium drink when I asked for my cup, yet my wife even told her that I did indeed ordered a medium drink. Either way, customer relations rule number one is to not argue with a customer, especially over petty stuff. It's ok to let them know that you didn't hear them order it, but you shouldn't outright tell them they are essentially lying. Second, it took twenty two minutes to get our food after ordering and we were the only people in line at the counter and there was only a couple of other people eating in the restaurant. All we ordered were five sliders in the middle of the afternoon (around 4 o'clock) because we wanted a quick snack before heading back home about an hour away. This location seems to be incredibly inefficient and disorganized. read more

Would be zero stars if possible. I get 30 minutes for lunch. It takes me about 5 minutes to drive to this Hardee's. I waited at the drive thru speaker for a full minute when I asked if anyone was there, and then another 3 before the cashier took my order, a simple burger and soda. I then sat, unmoving, for another 17 minutes before I pulled away without my food. I had to to get back to work on time, and I was still a few minutes late. This is FAST food? More like no food. Will keep using the West Main location, as they are far, far better. read more

My wife and I went into Hardees 2 about 1 pm I ordered and my wife ordered. nothing special just burgers and fries and onion rings. we sat down and waited,and waited, and waited some more. Thirty min went by and I asked the counter person what the hold up was on my order, in a very sarcastic manner she informed me they were waiting on french fries. At that time I noticed my food (without fries ) setting on counter getting cold. when I demanded a refund and cancel my order no one knew exactly what to do. I am a local and my advice to anyone is to stay clear of this place. read more

What poor management when you are the only two people in the place they don't get your order correct and all you hear is the staff complaining won't be back read more

I would not recommend this Hardees. The employees argued and were not clean. I saw several of them wipe their faces with their hands and continue preparing food without washing hands. Another employee came from the restroom and didn't wash their hands. I was not greeted and none of the staff was friendly. Just seemed very rude. I'm not one to leave bad reviews but this was not a great place. read more

Best service I have ever had at a fast food restaurant. The staff was super friendly and smiling. Compliments to the management as this must be a good place to work at and they hire good people. read more