Excellent storage facility never had an issue. The owner Jim Parsons is the nicest guy very helpful…read moreI do not want to leave the facility but just moved out of the area.

I am relocating to Overland Park Kansas in September. I called all around Johnson county for weeks…read moreunsuccessfully searching for RV storage. I had almost given up when stumbled on this newly opened location. I left a VM & were promptly called back by owner Jim. He pleasantly described the property layout and our various options. I then logged onto his user friendly website & immediately reserved one of his affordable 40' sites. A few days later I regretted not reserving one of the 50' sites. I contacted Jim & and he gladly modified my reservation to a 50' without any hassle. Knowing that I was moving to Overland Park from out of state, Jim spent time on the phone with me answering several questions I had about the area. Super nice guy willing to go out of his way to help me out.

Perfectly adequate storage space! Was able to store plenty of Rubbermaids in an organized manner…read moreand easily access my unit using the provided documents they gave me. They are very friendly, have indoor cameras, and have carts to move your product indoor and outdoor. Highly recommend renting from here! :)

Well managed and maintained clean safe place to do business…read more Would recommend for all your storage needs

Affordable storage is a cntradiction. When ever you get more secure, the cost goes up. This drive…read moreup facility is nicely laid out and has over 300 units of different sizes. It was raining a lot when i looked three different units and the insides were completely dry. No water on the concrete floor!!! TIP: if you buy two months up front, it is half off each month and then she gave me a 10% military discount. This place is month to month, so no year contract!!!

Jackie was wonderful and helped me pick the best unit for my needs. They have a new climate…read morecontrolled building and a 50% off special for the first two months. It may not last long so call to confirm. They are open on Mondays now contrary to some website information. Remember that you will need to insure your own items if they are of value to you. There is a gate and you will receive a personalized gate code as well. Super convenient for residents in the Northtown area. Prices are cheaper than most as well. I very much like to give credit where it is due. Thanks, Jackie.

Place is very clean and well cared for. They have covered unloading and extra large elevators for…read moreunits on upper floors. The large moving carts are nice as well. The building is secured with a controlled access security system and lots of security cameras. The staff is friendly and helpful and you can tell they really care about their customers and the property.

As far as storage units go, this place was ok. The customer service at the desk moving in was…read moredecent. The place is clean and modern and secure. What we did not like was the large 10x30 unit required a trip up the elevator and several hallway turns to get to it. It added a lot of effort to moving in. The rates were a bit higher, but still ok.

This is by far the best self-storage I've done business with. I've had a unit here since the…read morelocation opened and just added my third unit this week. I've used various large corporate chain facilities in town and just thought all storage companies were disappointing until we found this one. First, the staff here is very helpful and friendly. They've consistently gone above and beyond to accommodate us and helped us save money along the way. The facility itself is very new, spotless and free from pests. I often see the staff sweeping, emptying trash cans, or walking the premises. The lighting is great and the door access control works without issue. Cameras appear to cover every angle and the climate-controlled areas maintain a consistent temperature with no humidity issues. Access is provided through multiple wide doorways with spacious elevators providing access to the upper level. The facility provides various flat moving carts that are conveniently stored just inside the doors. The loading/unloading area is well-lit and very close to the doors. Getting signed up is super easy. The paperwork process is quick and hassle-free with no hidden fees. **Pro Tip: Get your rental started by starting your rental via their website for the best price and to take advantage of their move in special. The pricing is very reasonable and a great value. A clean facility, robust security, and amazing staff--I feel like this is the best storage option in Overland Park!

The co-owner Jason is excellent. I very much appreciate their professionalism and their service is…read moregreat. Been using them for years and I highly recommend them. Very affordable too

I have been a customer for several years and suddenly, my credit union says that they cannot…read moreprocess a payment for my site. Credit Union says, "We tried to process your payment to LAKE CITY U-STORE for $105.00 on 05/24/2021, but it was returned to our processing center due to an invalid payee address. The payment will be credited back to your funding account." What is the address for payment purposes?

I remember when we moved into our current house, back in 2013, thinking, "This house is HUGE! We…read moreshould never need any more space than this has!" ...ohhhh boy, was I wrong. With two growing kids, we come to 2022 OVERFLOWING with...stuff. Although we try to have a couple large spring-clean-donation-purges every year, it still seems we find ourselves needing for more space and storage. Enter...StorTropolis! This is my very first experience with a self storage business, but so far, it has been outstanding! Our key criteria for selecting a space were location, cost, size of space, climate control, and ease of access. This location of StorTropolis had it all! Signing up was extremely easy and quick! They offer month-to-month pricing options (love the flexibility!), and we got a great storage bay that has super easy access! They have large dollies on site for you to use, which is really handy in not having to truck around your own each time you arrive! Maybe my favorite thing is that they have a large, interior loading/unloading dock that you can pull into so that you can use your space any day - no matter the weather!

I signed a lease in February which had a promotional rate of $99 per month. I also brought my own…read moreinsurance so I would not have to pay their crazy high price insurance rates and I declined use of the smart sensors which reduces the monthly charge. Two months into the lease period my monthly rate was doubled and they had been charging me for both insurance and the smart sensors. I can understand the mistakes and errors can occur but the worst part of this is ther is not anybody onsite (Scott) who says that they can help or provide a refund. Scott gave me the name of Ashley who supposedly could help but has kept telling me they are looking into my issues but no refund has been offered yet. To make matters worse the just increased my rate to over $300 6 months in to the lease. I would not recommend Storetropolis especially the Lenexa location. Bad value, awful service

The on-site manager, Kathleen, makes Crestline Storage a great place to rent from! She is…read moreincredible to work with and is ALWAYS willing to help out and accommodate those who rent from Crestline. Kathleen is a wonderful example of what customer service should be!! Lori G.