My daughter and I were picked up by the Parking Spot van at about 3p on Sunday February 7th and we…read morethink the driver's name was Zaky. The van was full and when the driver spoke, we could not hear him. He did one stop in premium parking then continued. When we entered the regular covered parking, one passenger spoke up and said they were also in premium parking. The driver stopped and then got snippy and said they should have given him their ticket. When they said they did, he looked in the trash can and found their ticket. He claimed he said their spot, but we did not hear him do so. In fact, other drivers usually stop at the spot, stand up and say clearly the number of the spot. This driver did not do so. After going around to the missed premium spot, my stop was the next one. Again, he did not stand up and say the number, but we knew it was ours. As my daughter and I only had backpacks, we did not need his help on leaving. But as my daughter was carefully stepping down to the ground level, the driver closed the door on her arm. No apology and she barely got out of the way before he drove off. I have been using The Parking Spot since its opening for both business and pleasure travel. This incident and the fact that it is extremely difficult to get to The Parking Spot now, will cause me to look elsewhere. An Email to management did not result in a satisfactory solution.

I've been utilizing the Parking Spot for almost a decade, and I'm just not sure I'm feeling it. The…read moreonly times I book it now are when the KCI airport garage is full, which unfortunately, is often. It doesn't seem to matter if I'm in covered parking or open surface, it tends to take a while to get a shuttle to come to where I am. On more than a few recent occasions, the clerk checking me in will tell me, say, Row 17, where I'll go to. Then the driver eventually arrives and asks what I'm doing in Row 17, that I'm in the wrong spot... so some apparent communication issues. Then when you get back, you may have to wait, and wait, and wait. If the airport is busy, it can feel a bit intense because everyone wants on the next shuttle. Then it takes a while after that to get back to your car, and drags out the whole travel experience. The last thing, there are some wonderful drivers here. However a few of them will really guilt you into tipping, and be visibly upset or even say something direct if you don't. Even if you're traveling super light, and traveling for work where it's hard to be reimbursed for cash tips. I'm not against tipping when they get my family's bags off the bus, but when it's just me already carrying my own, I don't see the need to add on to the already expensive parking adventure I'm on. I really wish the new KCI had a light rail connecting to the parking lots, or had built more parking than they did. It's a midsize city and midsize airport, there's no way it should almost always be full when I go to book.

Great news airport, but still have the worst bag handlers in the country!…read more I am sure if the airport commission would hire additional bag handlers, things would be much better.

I don't know if it is the new construction or terrible staffing but we waited for about 10 minutes…read moreto get picked up by the parking shuttle at the terminal and when I called the hotline to tell them they had 50 people waiting she seemed shocked by this but she said theyd send over some buses, which they did. Then when we were trying leave despite the 7 manned ticket booths and 2 credit card only lines, only 2 lines (manned) were open. For some reason, the credit card only lines were barricaded off. When I called the parking office they said well they have 2 employees working and they are doing the best they can. She told us to go through the credit card only lane. I checked and it was barricaded off and called her back and asked if anything can be done about this and she said no. What is wrong with them

A+ Service. You drive in hand them your keys and a shuttle bus drops you off right at your…read moreairline. Once you return your car will be pulled up and waiting already warmed up. (This is very Nice on cold KC days) also do oil changes and repairs.

Libraries are great. I think most people have fond memories of visiting as kids and if you're like…read moreme, those memories are very suburban. The libraries I grew up visiting had 90s flair, and while amazing spaces that kept me entertained all summer long, they didn't have the grandeur of an iconic inner city library - like this one. The first time I stepped foot in here as a young adult I was in awe. It's just a gorgeous building, and incredible atmosphere to sit and read. The parking garage is set up to look like a bookshelf which I think is cute, and I love how you can just get lost in here and enjoy the space. It just FEELS like a library which sounds dumb but is true. What pushes this into five star territory for me though is the rooftop terrace. On a nice day there really isn't a better spot for an urban picnic.

LOVED the library, the book collections, the beautiful book-themed parking garage! So innovative!…read moreThe only thing was the barista in the cafe did not make good espresso drinks. But at least there was a cafe!

It would be the best parking place if they didn't make you wait 20 minutes to be picked up from the…read moreairport.

When they are appropriately staffed, you can't beat them. But, we have several times recently…read morewhen we have had to wait 25 minutes or more to be picked up at the airport. We could have been home. Ridiculously slow service.

They provide the valet parking for the Kansas City International Airport. Expensive, but worth it…read morefor the great service!

I have used this service many times. Unfortunately this last trip will be my last. I accidentally…read moreleft my wallet on the bus, initially I was do pleased in the honesty of the employees to contact me and hold it, as I was already in a different state. When I returned two days later I went to retrieve my wallet from the office and quickly discovered my cash was gone! No, it was not a lot of cash but it is clearly the concept they stole! They are the ones that had possession of my wallet the entire time.

Beautiful as other Well planned Shopping Districts around the Country, even had the Old World Charm…read moreof Europe. Beautiful Art, and Well Maintained Parks! Delicious Eateries of many varieties! Definitely a place to spend your afternoon while in Kansas City. Some pricey items to select from and some good values. Beautiful variety of necessities for anyone with even a delicate appreciation of culture, with aristocratic style or genuine taste. The service was amazing everywhere we went. The people here all very happy and mentally well-rounded, good for them. It must be the Good OKansas City Soulfulness. Enjoy your day-Blessings Friend!

This shopping district is really popular among locals and tourists. It spans across multiple…read moreblocks. Streets were decorated with lights and decorations. They have a lot of shopping, dining and entertainment spots. Saw an ice rink as well. There are both street and garage parkings available. It was busy when we visited around a Saturday afternoon. They had several big stores such as Dillard's, DSW. Barnes & Noble, Dicks, and Old Navy. There are many other branded and local small stores too such as Roots KC, Torrid, VS, AE, Sephora and more. Among dining spots I was surprised to see a Mochinut store. There were also Buffalo Wild Wings, Cold Store, Ihop, Outback, Red Robin, Subway, Smokehouse BBQ, among the well known brands. We spent some good family time here shopping and dining. All the places we stopped by had friendly service. Priced varied depending on store types. The area seemed safe and clean. Overall a really good place to visit outside of KC downtown area.