Best mechanic in town and best prices In town. I took my car to 4 different shops and they were…read moretrying to charge me $300 for something electrical and Joe figured it out, it was my cd players and he charged me $30 that's all. Very honest reliable person.

My truck broke down 4 hours from home and they went and got it, fixed it and I had it back 2 days…read morelater. Friendly staff, highly recommend

The owner, Speedy, is a complete pervert. I took my car there to get it fixed and while he was…read moredriving it around he kept making inappropriate (sexual) comments towards me making me feel very uncomfortable. I'm only 20 years old and he's an old ass man. Completely inappropriate and weird. The man is a PERV, ladies do not take your car here!!! Especially alone.

Amazing staff amazing prices clean facility! I would highly recommend. The staff was so friendly!read more

Doesn't matter how much money you spend with them, if they tell you three hours than always…read moremultiple it by 2 if not 3. If you leave and tell them you will pick up later, then they will screw you over and put you last. One tire to change out and took five hours. Really!!! Replaced all 4 tires dropped off at 11:30 am and had to wait to 7:00 pm. Why did I go back?

I'm new to the area. Went to Durbins to get an estimate on some front end work. He was very honest…read moreand reasonable on price. Will definitely be using him for all my future vehicle repairs. Thank you Derrin, Ron R.

After recently moving to Paducah, I had a dead as a door nail car battery and no AAA insurance. I…read morechecked the Internet for Interstate battery dealers near me and due to great Yelp reviews, I selected Durbin's. Although extremely busy he agreed to "make a house call" and bring a battery when he could work me in. He installed the battery the same morning!!!! I will definitely continue to patronize Durbin's!!! Excellent customer service!!!!

Was driving through Kentucky on my way north and had some car problems late in the evening. At the…read morePilot station I was given this gentleman's number by a friendly member there for Lyle from RSS automotive. Called him and within 20 - 30 minutes he was there to try to give me a helping hand. Although he wasn't able to assist me that evening being that it was late and unable to acquire the parts to do the job, he did give me the name of a reputable service center that could early next morning called Purcell tires and service. Next morning I was towed by Michael from Stinnets towing and within hrs was on the road again and on my way. Thanks again Lyle, Michael and the guys at Pilot and Purcell.

One of the worst experiences I have had with a repair shop! Took over 3 months to my truck…read moretransmission went out and I needed a tow. I had called Prestige to recover it. It was somewhat prompt service. I rode with the driver and he said he was the owner. I had already made arrangements with another shop to look at it , but during our ride the owner was upselling his shop and talking about how bad the shop I was taking it to. So on the fly I chose to have his shop. It took a few days shy of a month to get me a price to put in my transmission! After they had sent me a price for work, the day they finally told me it was ready for pick up I was told that I owe an additional $650! At no time was this discussed! And don't expect an itemized receipt... the most poor service I've ever had!! Needless to say I won't be going back!

I wanted to share my experience with Emily, While they could not work on my issue ( I own a…read morePorsche, Cayenne Turbo S) due to electrical issues with my vehicle requiring special machines, Emily and the owner of the dealership were super friendly, willing to help in any way and offer suggestions that I had not thought of originally. This is not the same attitude that I received from other shops or dealerships that I called locally. I would recommend them for any automotive job you might have! THIS is what CUSTOMER Service is suppose to be like in a small business...KUDOS