Marvin Windows are wonderful and we are happy with the product. Installation was great but I'm…read moregive 3 stars for several reason's. I kept getting told that they were waiting for parts but everything was ready. From quote to finish was almost six months for five windows. My complaint was the lack of respect Todd gave me. He refused to give me an invoice or even stop by to see if I enjoyed my experience. I know this outfit has a great reputation but for me I'll go with a company that is courteous and professional when I do the rest of my windows.

Everyone is very nervous about new windows and me especially. Are they any good, will they rush…read morethrough and do a crappy job, will they leave me with a mess, will they look nice? All these concerns and more. I'm a detail oriented guy that can find fault with just about everything, I know, not healthy. BUT, let me tell you while giving major praise and satisfaction thanks to Todd, the owner of Windows, Doors & More. His crew showed up 30 minutes prior to start time every day! I say "crew" BUT, these guys were true Craftsman and I mean Craftsman. The Team, Steve, Jacob, Ian, and Bill worked together like a fine tuned machine. A look and a nod in the place of words. WOW. Their personalities made it actually nice to have them around and working on my home. If you have a question, they stop what their doing, follow you, and listen intently with a true response. They even took extra care to help me and be certain my wood blinds would fit the new windows. Extra trim required, Not a problem. I look at these windows and completed installation with pleasing amazement. I'm not kidding, everything looks and operates beautifully. For a guy that's hard to please, I couldn't be happier. Also, their pricing is more than competitive and their products are top rated when you do the investigation. I addition, the painted commented that the woodwork was done and nailed the way it's supposed to be done unlike other work he has seen. Hats off to Todd and his team. Even now I look at these windows and smile in satisfaction. Thank you from the bottom of my heart.

Amazing service and enjoyable to work with. I had all the windows in my rental replaced as well as…read moretwo sliding glass doors. Denis always communicated and kept me up to date. They were professional and did quality work. I have been recommending them to everyone.

Needed a quote for a new home build. Contracator said its…read morebest to finish the survey and septic first and then come back. Seems like a good idea.

Our house needed new siding and new gutters, so we decided to go with Home Genius. The gentleman…read morewho did our estimate was great at helping us find a solution. In addition, the repairmen and the job foreman were on time each day and they did an outstanding job repairing our home. We plan to utilize their services again in the future. We recommend Home Genius for your home repairs.

DO NOT USE THIS COMPANY. There are way more options that…read morewill result in an easier process and better follow up. In short the work crew broke an exterior glass door pane to a sliding glass door. Accidents happen, poor communication and lack of follow up shouldn't. Home Genius blamed the sub and vice versa. Eventually the glass was replaced by the sub contractors father (yes seriously). After replacement it was foggy and dirty inside. After six calls to customer care we received a call back from Raleigh manager who of course blamed the sub and "would look into it". We got into contact via text only with our job lead as he has no voice mail. It was determined new glass would be placed back in upon our return from vacation out of state. To our surprise our home camera systems picks up somebody going into our backyard with a ladder and presumably working on the glass with no appointment, no permission and no contact with home genius. A text to the job lead to confirm was left unanswered. Likewise when the Raleigh office manager was asked for information regarding an appeal process, he asked if we would drop our 2 star google review first instead of simply meeting our request and providing info for am appeal. He still has not responded with info requested or followed up in any manner to see if our damaged property was replaced etc. The second glass replaced while we were not home but an unknown party is worse then the first replacement glass job and here we sit with zero assistance or communication from Home Genius. Customer Care reps have all been nice and courteous all 7 times we have called them. Just don't take the risk with other options available.

Need an 8'x36" Door ? - FANTASTIC service - and the quality and price cannot be beat. We met Rich…read moreat the Home Show. His company is https://www.screenmedics.com/ when we were . When I started to compare pricing for 8' door Installed, I got the following results for a Full Glass Door with Brush Nickel Hardware: * Lowes Larson Door $666 - Plus Installation * Lowes Pella Door $574 - Plus Installation * Screen Medic $512 - Installation Included http://doortechllc.com/deluxe-full-view-storm.html Screen Medic uses Door-tech Doors - http://doortechllc.com/ So Glad we found them.

I had some projects I needed help with and contacted Screen Medics. Steve called me back quickly,…read morewe discussed the projects with him giving so great recommendations. Took care of my projects. A-1 service. Lawrence

I had a really great experience with Zen Windows! Jennifer was so friendly and easy to work with…read morefrom the very beginning. I really appreciated how open and honest she was throughout the entire process. There was never any pressure, which made the whole experience so much easier. The pricing was very competitive, and I was honestly surprised by how quickly everything came together. The installation team was great as well. Since my home has lead paint, I really appreciated the precautions they took during the installation to make sure everything was handled properly and safely. They also did a great job cleaning up afterward, which made a big difference. Overall, the whole process was smooth from start to finish, and I'm very happy with my new windows. I would definitely recommend Zen Windows to anyone looking for a company that is honest, professional, and genuinely cares about doing a great job!

Zen windows was a breath of fresh air from beginning to end. They did not hassle us when we reached…read moreout, were straightforward, fast, knowledgeable, and courteous. Their work reflects their commitment to excellence. We would definitely recommend them and will continue to use them in the future!!!

If you are looking for doors or windows in the Triangle, save yourself some time and go to Kelly…read moreWindow and Door, Inc., a family-owned business and the only local ProVia showroom. We took the ride out to Cary to get a sense of the actual door, the finish we wanted, along with available options. Their sales specialist, David Boyd, was extremely helpful explaining the product line and Kelly's business model. David came out to the house and helped us find a door that fit our budget without sacrificing the look and features like glass we wanted. He took the measurements and explained the process from the point of sale to completion of installation. He walked us through the ProVia product warranty. We did our homework and got two more quotes, but Kelly was the clear winner in pricing and the fact that they are the only 'Platinum' ProVia dealer in the Triangle. Best of all? No franchise pricing games like the other two estimates. Their quote was transparent and actually more affordable than the 'big name' companies. While the price was more affordable, we looked at each company in totality. We highly recommend Kelly Window and Door, Inc. a high-quality experience!

When replacing two exterior doors, I met with Bill from Kelly Window & Door. He was professional…read moreand not pushy, and I thought I'd found a good company to work with, since they opened in 1994 and are locally owned. The premium doors are even made in an Amish area in Ohio. Bill just handled the deposit process, and Wes came and remeasured before ordering the doors. My doors were ready about four weeks early, and Mark called to schedule. Unfortunately, the polished sales front fell apart the minute the installation crew arrived. The installation crew arrived on time. Wes had already noted where they were to park, but they came to the front and insisted on seeing the doors before parking. I'm not sure why they needed to come inside without foot protection for an outside project. But that should have been my first warning of what to expect from this unprofessional crew. Early into the job, I started to hear arguing and bickering. It intensified at one point, and I thought there was going to be a physical altercation. They were angry, as one installer yelled at the other using phrases like "you're real f**kin helpful". This was the quality of the crew I was sent. It leaves a lot to be desired. They worked independently, and Door A's frame was scuffed up and left structurally out of alignment. Door B was unfinished, with a 3/4-inch structural gap at the top header and no foam or perimeter caulk. The weatherstripping was cut short and left completely square-cut instead of mitered, leaving an open gap where daylight poured straight through. The crew left an interior light on, which hid the light leaks during the day. The site was not fully cleaned, and there was paint on my property and the neighbors'. Harrold even attempted to clean the paintbrushes at my outside faucet. I contacted Mark, the operations manager, when I noticed the gap in the weatherstripping and sent photos so it could be fixed. I was told he'd send Harrold back around 3. So I waited all afternoon expecting him; he called me directly at 6pm and said he was going home first, and showed up at 6:20pm. Unprofessionally, he brought his wife along. With the poor job, I was surprised they sent the same installer back. Harrold's fix was botched: the weatherstripping wasn't symmetrical on both sides and still left a gap. The cut was supposed to be a mitered angle, as was Door A. Mark was on site at some point and didn't notice the damage to Door A's frame, the misalignment, the gap, the weatherstripping, the lack of insulation or caulk, or the fact that the crew didn't clean up fully. So it is concerning that the work isn't being properly inspected and signed off on. It took me a few days to notice, but that wasn't my job to project manage a certified dealer's premium installation. Kelly Window & Door promotes a "stress-free guarantee" that appears to be just words and marketing that they don't follow. They failed to deliver on the one-day install, dragging out the project despite the premium price. I expected a hassle-free experience and expected quality work from the installers. I contacted the president of the company, thinking he'd want to know about the problems and get things corrected. He didn't know the correct spelling of his installer's name. He seems out of touch with the day-to-day operations of his own company. Instead of taking accountability, he chose to gaslight me, trying to reframe missing insulation, raw uncaulked air gaps, and a total lack of perimeter sealing as a "cost-saving aesthetic choice" because the rooms were labeled for storage, "uninhabitable areas". But they are air-conditioned, making these doors permanent boundaries of the building's thermal envelope under North Carolina energy codes. The main office front desk staff took action on day two, moved my file to the warranty department, and they have been trying to help me resolve this. The warranty team, consisting of two technicians, both named Dillon, spent three full hours executing an extensive punch-list rebuild. They had to cut away the failing work; the structural error required heavy pounding to mechanically realign the interlocking jamb skins and apply spray foam on Door A to get it straight, and pack Door B's 3/4-inch structural gap with foam and caulk that door. The weatherstripping was mitered. The warranty repairs took almost as long as the botched install, which was four hours. Kelly Window & Door charges a premium price, and I expected a smooth installation with quality and vetted workers. The company did not value my time and kept me waiting all afternoon for the tech who couldn't do the job right the first time, instead of sending someone skilled. The company may have addressed the issues with the techs, but I never got a resolution. Based on how this was handled, I wouldn't use Kelly Window & Door for another project, as this was not the stress-free experience they promised but a headache.

The nice folks at Window Wise replaced 3 standard windows and a larger window for me just before…read morewinter. The service was excellent and price was fair.

We had several windows replaced and the windows for the most part were done correctly. I had…read moreglaze missing and asked if that was not part of the installation and got no answers back. After three attempts I gave up and post the average review. I would recommend you use a credit card, so you have dispute rights. Not answering a simple question because you got paid is uncomforting to see the least.

My daughter broke her bedroom window. She is a student in off campus housing at NC State. APL…read moreresponded quickly, extremely resonance pricing and excellent customer service. Within 24 hours the window was fixed. Could not say enough good things about this company, from their office staff to onsite technicians. Completely recommend.

From the owner: At APL Glass, Windows and More, we specialize in enhancing your home with top-quality glass…read moreservices. Whether you're renovating your bathroom with a custom glass shower enclosure or replacing foggy, broken window glass, our expert team is here to bring your vision to life. With over 32 years of industry experience, we understand that every home is unique. Our custom glass shower enclosures are designed to transform your bathroom into a modern, light-filled retreat. Choose from framed, semi-framed, or frameless options, with a range of finishes and choices between clear or frosted glass to perfectly match your style. Need window glass replacement? We offer expert solutions that not only restore the clarity of your windows but also enhance your home's energy efficiency, security, and overall appeal. Our services help create an ambiance of elegance and sophistication throughout your living spaces. At APL Glass, Windows and More, we are committed to providing superior, custom solutions tailored to your ideas and budget. Proudly serving the Triangle Area for over 32 years, we deliver unmatched quality and craftsmanship in every project. Contact us today to schedule a consultation and see how we can transform your home.

I live in a townhome with older wood windows that were constantly getting stuck and very drafty…read more When I was shopping around I happened to run into Zen on the nextdoor app. They have great reviews so I decided to add them to my list of quotes The process to get a quote was nice and smooth and their pricing is very competitive. During installation I found that the screens had holes in two of them and there was a large deep scratch on one of the windows When I called they sent someone out immediately to correct the issue. I get a lifetime transferable warranty and now that it's winter, I can tell they are much less drafty. I'm very happy that I can open my windows now and windex both outside and inside. If you are looking to get your windows replaced I would definitely put Zen on your list for a quote. Good luck! Shawna B

The workmanship of the team doing the install was fantastic. The quoting process was easy and…read morestraightforward. They truly do not ask for any payment until complete (but they do ask for payment on the day of install.) I deducted stars because it took a very long time. I placed the order in Aug 2025, and the final work was not completed until June 2026. Nearly every window had service issue with broken pieces, dangerously sharp (and ugly) welds, etc. I also ordered a custom color that was not the same color as the chip I selected from. Zen was very responsive and took care of everything, but it took several trips and additional orders with the factory for replacement pieces. They sent delicious cookies asking for a review, several months before the install was complete. The quality of the windows is not at all as expected. Again, the install is great. I think they did everything well to make sure the install around the window was sealed, insulated, and caulked well (very neatly done). However, the actual windows are not very efficient. I've been through a cold part of winter and through hot summer. There is no positive change in my HVAC bill in the past six months, in fact, the energy usage has gone up, and I can feel the heat or cold radiating through. In summary, Zen Window's customer service and installation is excellent. The quality of the product has been extremely disappointing. I would not recommend the product. Not at all a good value. I do not feel like I got what I paid for. I don't see a difference between these and cheap builder grade windows.

I reached out to a couple of places but this one was very responsive. They immediately booked…read moresomeone to come out and do the assessment. Assessor sat down w me and went over a couple of options. He showed med videos and brought samples of the material that the door was made out. Then, Ms Carla was very communicative to walk me step by step of the process and answered all of my questions. She communicated via email, text messages and phone calls to always keep me informed. Someone came out again to take final measures to order my new back door. Kyle came out and did an outstanding job in an efficient manner. He was very pleasant and professional. The value was great for the quality of the service, time efficiency, and reliability of their product. I would recommend them to anyone if you are thinking about replacing a door. I rated them 5 out of 5!

The contractor group was very professional and did excellent work…read more There were issues with the communication and rescheduling which happened 2 or 3 times. This was our only frustration/complaint.