From the second, I contacted Masterpiece Windows everything went smoothly and professionally. Ken…read morewas wonderful Coming out to the house to measure. He gave me multiple options so I could make the best decision for our window choice. And Merric did the absolute most wonderful job installing the window. Excellent workmanship. I couldn't be happier. Just a side note , I am very particular about things and I am ecstatic with the final result. It is stunning!! I highly recommend this company. They are top notch!

We went with Masterpiece Windows for replacement windows and a screen door and we're so happy we…read moredid. They were very professional, on time, and friendly. They made the whole process a breeze. Everything was taken care of and looks fantastic!

Amazing service and enjoyable to work with. I had all the windows in my rental replaced as well as…read moretwo sliding glass doors. Denis always communicated and kept me up to date. They were professional and did quality work. I have been recommending them to everyone.

Needed a quote for a new home build. Contracator said its…read morebest to finish the survey and septic first and then come back. Seems like a good idea.

From our very first meeting, our experience with Eco-View Windows of Raleigh-Durham was…read moreoutstanding. The owner, Carl Cuttone, met with us personally and he was pleasant, knowledgeable, and refreshingly low-pressure--there were no upselling or hard-sell tactics at all. He took the time to show us photographs of his company's prior work and shared reviews from previous customers, which made us feel confident and comfortable in our decision. Meeting with him was genuinely enjoyable and set the tone for the entire project. Their quoted price was significantly lower than their competitors' quotes, which was quite surprising and they were the only company that was interested in cladding our front door surround, rather than trying to "hard sell" us a new front door insert, as the wood around the side light windows was deteriorating. The front door is made of solid mahogany, was in great condition, and it was important to us to preserve the door if possible. The window installation on our home was completed with great care and attention to detail, and the results look fantastic. The front door cladding looks amazing, like a brand new insert would have looked. The installers were professional, courteous, and clearly took pride in their work. They arrived on time, worked extremely well and efficiently as a team, and--something we really appreciated--left our home clean and tidy when they were finished. No mess, no hassle, just beautiful new windows. The final price was exactly the price they quoted, and there were no shenanigans. We highly recommend Eco-View Windows to anyone looking for quality products and a smooth, professional installation experience.

My wife and I wanted to get some replacement windows for our son and daughter in law. They are…read morerestoring an old farmhouse, and the to-do list is endless. There is a large bay window in the living room, and it really needed some love so we decided to replace this one. I called Ecoview and spoke to Carl, the owner. We went back and forth for about a week as he offered a variety of options and price points. In fairness, the week was because we had some trouble making up our minds because there were so many great options. Carl helped us narrow things down, and we opted for what's called the 7000 series. The windows were delivered to our sons house in two weeks. We were happily surprised with this because even though Carl had promised us two weeks, everyone else told us their delivery would be between 6 to 8 weeks. The day after the windows were delivered, the installers were there (4 people). They had the old window out, and the new windows were in in just a FEW HOURS!!! AMAZING!! In the world of construction and services, it's so rare to get a true professional, but we sure found one with Carl! 10000% recommend...

The product is relatively good but The customer service/follow up from all levels in this company…read moreis beyond terrible. I have tried to speak to several people in this company and in general they are completely unresponsive. It has now been over 8 months and our job is still not done. I am shocked as several years ago I used Pella and had a nice experience. My wife and I have tried to give Pella Raleigh the benefit of the doubt- but they have showed they do not care about us/customers. Emails/phone calls go unanswered, they installed windows and didn't clean them like they told us they would, installation left mud/debris all over, etc. I could go on and on. This has been a painful process and we still don't get responses.

Way too expensive. 12K for 4 windows, 34x58. If they were solid gold, maybe. but they are vinyl.read more

So far a Nightmare experience. Malfunctioning windows , owner Josh E. ignores , does not show up to…read morefix the NEW!! Windows. Made an appt & multiple tones no show by this co.

We have used Uwd before and decided to do our rental home thru them as well. Talk about a blessing…read moretheir value window is 10x better than any when seen on the market. The value and quality was excatly what we wanted. They were almost half price as some of our other quotes. Thanks again guys. Hit this one outta the park.

I reached out to a couple of places but this one was very responsive. They immediately booked…read moresomeone to come out and do the assessment. Assessor sat down w me and went over a couple of options. He showed med videos and brought samples of the material that the door was made out. Then, Ms Carla was very communicative to walk me step by step of the process and answered all of my questions. She communicated via email, text messages and phone calls to always keep me informed. Someone came out again to take final measures to order my new back door. Kyle came out and did an outstanding job in an efficient manner. He was very pleasant and professional. The value was great for the quality of the service, time efficiency, and reliability of their product. I would recommend them to anyone if you are thinking about replacing a door. I rated them 5 out of 5!

The contractor group was very professional and did excellent work…read more There were issues with the communication and rescheduling which happened 2 or 3 times. This was our only frustration/complaint.

I give them two stars only because the windows are better than what I had before (they were 25…read moreyears old). The majority of my issue is with their warranty and customer service. Bottom line up front - once they leave your house (if you get that far), don't expect them to honor their warranty. I have a year in one of the screens that they warranty. It happened during installation. I just didn't see it because it was small at the time. I contacted the sales rep, Chris (who is a really nice guy) in January of this year. He assured me they would replace the screen soon. Well, it is now May and I have no screen and multiple excuses as to why they haven't taken care of it. One associate said it was because of covid - to which I asked if they had not received any window shipments in four months (they could have put my screen in one of those shipments, right?). I seriously doubt covid has anything to do with my screen not being replaced. You have to stop using covid as an excuse. It's insulting My next step is to go to the BBB and then corporate. The tricky part of this review is buying windows is an epic pain and all of the salesmen come off worse than used car salesmen. That said, I still wouldn't recommend using them for any project because they are not trustworthy

1. Measured wrong and had high pressure sales tactics. 2…read more Had to reach out contantly to get status updates 3.When estimated time frames of shipping passed by weeks, had to reach back out myself to company-on multiple occasions 4. Middle grade picture window was ordered, "by mistake" but quoted at same price as top grade. 5. Not apologetic and sounds like an often occurance 6. The 2 stars are for the two sub contractor guys that came out twice to install the windows --not part of home Craft 7. Tried not to put in any stars for required review ( have to complete in order to receive waranty paperwork), but then I wouldnt be able to proceed and recieve my warranty 8. Please put all the reviews you recieve on your google---Not showing any 3 or 4.0 star reviews is false advertising and appears unrealistic. Overall, I had better service using home depot as a contractor for services and finacing.

I'm fairly certain they changed their name . Neighbors claim they have to avoid responsibility for…read moremanaged installations on their homes. So far, our roof is holding up

The roof on our new home failed within the first 3 years, which was frustrating enough, but nothing…read morecompared to what we experienced as a result of calling Covenant. I won't spend time ranting. Here are the facts, plain and simple: Fact #1: In September of 2022, Covenant Roofing came out to secure tarping for us in order to guard against further interior water damage from the coming storm. Fact #2: After the storm, three other roofers confirmed that Covenant had secured the tarps in a way that had caused needless damage. Fact #3: The roofer who eventually did the repairs outlined for us in detail how to secure tarping in a way that does not extend the damage, which information was shared fully with Covenant. Fact #4: We had to replace the majority of our roof for almost $5,000, and Covenant refused to contribute to that cost or even to refund us the cost of the tarping they did, which, according to the other three roofers, had caused the majority of the damage. That's it. I've neither added nor withheld anything to make it seem better or worse than it was. No opinion. Those are the facts, plain and simple. Draw your own conclusions about the quality, reliability, and honesty of Covenant Roofing.