This is now my new favorite place to stay in Half Moon Bay, on a family staycation we were blessed…read moreto find this wonderful place. The staff, Ana at the front desk and the wonderful cleaning lady Elena are all amazing but everyone was friendly. From the silly question of where to find the bathroom to what to eat (Spectacular restaurants in walking distance.) Even through they were busy with a wedding they took the extra time to check if we had everything we needed. This will become my new getaway spot on the coast.

My wife and I have been frequent guests at this hotel, but our recent stay was a complete…read morenightmare. We were meeting with friends for a stay and play golf, and they informed us that we had to pay in advance for the golf passes for both courses. I had paid $1586 three weeks in advance. On Tuesday, September 15th, we arrived at the hotel at 10 am and went to the front desk. We were greeted by Jessica, who seemed lost and clueless about her duties. She asked for a card, which is standard practice for hotels, but instead of reimbursing us, she charged us the full amount. Jessica promised to reimburse us, but she couldn't provide us with a receipt. This is unacceptable, and we should have been reimbursed immediately. To make matters worse, we discovered that the bar was open for breakfast, lunch, and dinner, but we had no idea about it. We had been staying at the hotel for three weeks and had never noticed the bar. Before we checked out, I went to the front desk again and asked Jessica why we couldn't just get a refund for the card. She refused to do so and took 20 minutes to explain her position. We will never return to this hotel and will strongly advise others to avoid it. I will also contact all review platforms where we can post a review and will fight for a full reimbursement. Finally, I want to address the issue of Jessica. She needs to be removed from the front desk immediately.

Omg let me start of by saying this was worth the cost! My boyfriend surprised me with a nice…read morepackage for both of us. Believe we did a couples massage + body scrub and full boy massage for somewhat around $500. The location is lovely and in a small little shopping area near a bunch of other little stores. Nice plant shop in there and had to get myself something. But much much to do around here and I got a few recommendations from the young lady at the front desk. When arriving we parked right by the entrance in the back and walked right in. Was greeted immediately and taken care of. Love the kindness of the ladies at the front and service was very fast. Filled out some paperwork and got right to it. Liliana who was servicing me for the day was a sweetheart from start to finish. She made me feel so comfortable and just knew her magic! I left the place just so relaxed and calm. I will definitely be returning back here for another service. It's very cozy and I love how it was very quiet and they did everything as I expected. I would highly recommend this place to anyone who is around. You will love it and want to come back!

If I could give this place more stars I totally would. This place exudes calm and professionalism…read more From the amazing, staff that made accommodations and booking for us ( Lizzy) who answered email inquiries with constant professionalism and a sense of humor. To the amazing services of facial (Caitlyn) to the the muscle and tension melting massage by Ines we could not have had a better time. The service rooms are beautiful with soft soothing music. Again this spa once discovered will be visited often. Thank you ladies for the wonderful weekend.

Just had a 2 hour massage and it was out of this world. The atmosphere, massage techs and front…read moredesk were great and very professional and welcoming. Jenny my massage tech was first rate and set the bar for what a massage techs should strive for. Thank you so much for the time and opportunity. 6/5 Stars!

My second time here, I took my own advice and booked a much longer combo session. They call it the…read more40/40, which is an hour and 20 minutes split between foot massage and body massage. Before the session, I was asked if there were any areas of my body that I would like the masseuse to focus on. My service was provided by Lisa. She was sweet, kind, and thoughtful. Lisa gave me a face and scalp massage before starting on my feet, and noticed how much I enjoyed it. So when I moved into the private space for my body massage, she gave my scalp another go. I was in heaven! The areas I had requested to focus on were my shoulders, neck, hips and lower back. Lisa did a great job of balancing her time so all of my trouble areas got the therapy they needed. This felt like a perfect experience. I will definitely ask for Lisa next time I am here for treatment!

The best deep tissue massage in a while. made a difference. clean. great ammenities. it truly is…read moreworth the cost. go early and enjoy the sauna and whirlpool

Buyer Beware! First to be clear, this is a review about our overall dining experience, not about…read morethe hotel itself. We had booked a table at Navio, the nicest of the several restaurants at this hotel for a birthday celebration. When we arrived at the entrance gate we specifically asked where we could park and were told to drive to the front entrance. At the entrance we were told that our only option for parking was valet parking. We would have been glad to park our own car but were told that was not an option. (More on that shortly.) In the restaurant, we were presented with a menu that was a three or four course prix fix, starting at $165 per person. We had not been warned of this ahead of time. Given that we are not big eaters and there was no way we could eat that much food, we moved to the restaurant next to Navio where there was an ala carte menu. Our dinner there was averaage, nothing special. I would give that restaurant about a 3 for overall dining experience. When we asked the valet for our car we were ushed to a cashier's desk where we were told that the parking fee for the less than 2 hours we had been there was $35. Our impression was that the entire experience was one of being taken advantage of. We were not forewarned of the prix fix dinner menu. We were compelled to use valet parking which we did not need and compelled to pay an outrageous $35 which we had not been forewarned of either. The whole thing felt like a cash grab. Its not about the money. Its about the obvious strategy of springing unexpected expenses on people who have already committed to an evening out with the assumption they will pay rather than object. Well, I object. And you should, too. Take my advice and if you want a nice dinner out in HMB with an ocean view, go to La Costeneda where you get great food and service and the parking is free.

I drove up the coast to enjoy a relaxing day. I found a 60 minute massage for $135. I booked…read moreonline. I then got multiple emails and texts about my appointment. One stated that I needed to call in a credit card or Venmo my payment. Seemed very odd. My appointment was in the morning on a weekday. Plenty of parking. Actually a bit odd since there were no other cars. The suite was a one room studio with some blankets separating it. EAR PLUGS NEEDED. The ding from someone's door opening. The dog barking. Hearing someone open a plastic bag next door. Needing a separate key to go to the bathroom. The massage was okay. Liked the arm rotation and positions.

Booked a 90 minute massage with Dominic. 1st time here, and will be going back. Dominic was very…read moreattentive to my request. Hit every spot that was aching; hips, neck and shoulders and the rest of the body. He spent extra time since I was a new client to understand the tensions in my old body. Great massage therapist. I'm a 66 year old who still does CrossFit, and an avid gardener, etc.

excellent high quality massage Hot rocks…read moreBack, foot, and neck Professional and courteous Pleasure to get massage here thank you Mike

I made a 90 min Swedish massage appointment for 10:30. Shortly before they called to reschedule to…read more11:00 because of traffic. I show up early and massage starts about 11. I have never had a massage that used cold oil. There were 5 interruptions by coworkers requiring the masseuse stop and 3 times leave the room. Then later she makes an outgoing phone call and then received a call and scheduled an appointment. Hot towels to clean the oil from the back but same towels now cold to remove the oil from the front. Then when checking out I was told I requested a Deep Tissue then she said well you needed a DT. I reluctantly paid and then was asked how I was going to leave a TIP. I politely stated that the service I received and asking for a TIP, didn't warrant a TIP. She was upset and said "well it has been busy". I will find elsewhere when visiting HMB in the future.

First time coming here, treated myself to a 60 min Swedish massage. Turns out, it's the best I've…read morehad in a long time! Angela was professional, communicative, and left me feeling so much looser and more relaxed! Great value!

My wife and I liked coming to this spa once a month however this week their communication was very…read moredisappointing. We called yesterday to see if we could make an appointment for later that day. Understandably they didn't have any availabilities but we came in person to make an appointment for a later date, today @ 5:30 PM. I put down my information and confirmed by appointment details with their booking system. Today we came in around 10 minutes early and check in like normal. Then 5:30 PM comes around and one of the ladies comes out and asks us if we can come back at 6:10 instead because the last person came in late for their appointment and no one is available. So they took in a late show appointment and now have to delay all subsequent appointments because they acquiesced to someone with poor time management. Don't bother with Wellness Spa as they won't respect your time.

My husband and I shared a lovely couples massage here. The design and decor is truly pleasing, with…read moreso many precious details that make the space feel elevated (the butterfly hallways!) Our 1 hour couples massage began with a rose-petaled foot bath. I usually get a deep tissue, but wanted a more relaxing message and my therapist Karina met the perfect "light" pressure for me. I think we found our local spa!

I had such a wonderful experience at Spa Siam Orchid! I was treated to a massage here for my…read morebirthday, and it was such a relaxing and special way to celebrate. Alisha did an amazing job with my Thai Aroma Swedish massage. She has a wonderful touch and communicated throughout the massage to make sure the pressure was just right and that I was comfortable. Even the room temperature was perfect. The spa itself is absolutely beautiful, peaceful, and spotless. Everything felt very clean and well cared for, and I truly enjoyed the entire experience. I left feeling completely relaxed and refreshed. I would definitely come back and highly recommend Alisha and Spa Siam Orchid!

The massage was great!! I was having a lot of back pain. She targeted all of the areas that…read moreneeded attention.

I came here to get a 24K gold facial with Cam and it was an amazing pampering session for me. I…read morecame out with the "glass skin" look - my pores were minimized and my skin was super hydrated. I chose to add the gua sha service to my treatment and it was a very relaxing session - I ended up dozing off without even realizing it. The spa itself is also very cozy. The facial room was spacious and dimly lit to put you into a comfortable mood, and you relax into your session with the sound of water trickling in the background. I noticed that my entire session was only about 45 minutes instead of the 60 minutes that I booked for. But perhaps that is the norm here and the 60 minutes budgets in prep and wrap-up time?

I asked for a recommendation for a good masseuse and Pacha was suggested. I'm over 60 with…read morearthritis, a frozen shoulder and mobility issues. He is very intuitive and focuses on the areas that you need relief the most. Breath work is also involved in the work he does in order for you to relax and allow for a deeper level of massage. Pacha always makes me feel comfortable and checks in to make sure that I'm okay. I've gone days without pain after seeing Pacha. If you're looking for pain relief, more mobility and achieving a sense of peace and calm , I highly recommend Pacha. The spa is beautifully designed and the rooms are comfortable. The price is comparable and even less than most spas. There is no shower, sauna or jacuzzi at this facility. Only calm, relief and peace.

I had the best massage of my life with Oi. I have had three treatments elsewhere over the last few…read moreweeks trying to address some shoulder and neck pain. 75 min with her professional skills and I am so so so happy. She is truly very talented and skilled and I highly recommend her.