I rented this place for my daughter Sweet 16. When we got there to decorate, the manager was…read moreoutside fixing his car. The place was dirty. We had to mop and sweep before starting. Also they gave us the wrong table covers and he was nasty to us when he had to get the right ones. After there for a while decorate. The manager walks in with 2 families to look at the place. We have all our personal stuff and our party decorations everywhere. He has people just walking around withouto him planning their party touching our stuff. And commenting on how we were doing it. It made all of us feel uncomfortable. Very unprofessional. My family was very unhappy since they were taking pictures of all of us also. Which is an invasion of our privacy. We rented the place. It was our time there. I wouldn't have minded if he was there, he is the renting manager. That night it rained, the roof leaked and almost damaged all our food. We talked to him about all this the Monday after party. He said, I'm working on fixing it. But, how about our party. He also said a racial remark. Your kind of people. Because we feel like we were not treated fairly. Which was uncalled for. We just wanted to be treated fairly. My husband told him, " you only meet my wife. She is Puerto Rican, but I'm white, just like you. So I don't know what kind of people you are talking about"., Now, after the party. He is refusing to give me back the deposit that is owed to me. We made it work for our daughter. But, we do not recommend this place. We don't even want our deposit back anymore. We just don't want anyone to be treated that way. He was so nice until he got our money. Then you are on your own. We rented this place last year. It was paid by February this year. I gave them a zero.

I had been inquiring about this location and had gotten information from a gentleman which I…read morebelieve his name was Mark and I had additional question so I called today to get those questions answered. When I called a lady had answered the phone and started quoting me different prices ,when I had question that prices that I was previously quoted and that was advertised on their brochure and website were different from what she was quoting me was not the prices as stated on both their business website and brochure. I did asked if the prices had recently changed she never answered that question. She only stated that it seems like I would be happy elsewhere. Unaware that she had hung up the phone, I was apologizing to her about me asking if prices had recently changed until I realized it was silent on the other end. I called back 2 more times from my phone number and my daughters phone and she sent straight to voicemail. I have never been retreated in such an unprofessional manner that it completely has made me change my mind about having my wedding here. All of this because I question if their prices had recently changed. If you're going to advertise prices on your business, brochure and have rental managers quote one price then you should honor that price. If it had recently change then say I apologize we need to up date our advertising and stated that as well.

Incredible hotel. The breakfast options were amazing and we felt safe…read more I took a solo trip with my toddler and I didn't feel unsafe at all in this location, the staff was extremely friendly, the breakfast buffet was delish, the rooms were very clean and looked updated. This is conveniently located between Legoland and Disney and I think it gives you the best of both worlds because you're close enough to a lot of places but far enough away where you're not dealing with the worst traffic of Orlando.

Clean enough, service is friendly, great location…read more The rooms feel cheap and the set up isn't really functional. Being a king suite I would expect to have be able to sit on the sofa (most uncomfortable) and view the television l. I do like the tub, it is deep enough that taking a bath is soothing and the water is deep enough to submerge your body into. The mattress is comfortable. The WiFi is free, but it is almost non-functioning and if you are here on a work related venture...you will not be able to run your work off the WiFi. I've had better WiFi in 3rd world countries. I would not dissuade anyone from staying here, but I would not throw it out as my first recommendation if asked.