I have been driving Alexus for 19 years. I lived in the South Hills all those years and dealt with…read morethe Lexus dealer on West Liberty Ave. Never once did I have the totally positive experience that I had today. I dealt with Chris Decker and he was wonderful to work with. I'm so glad this is the dealership I'll be working with from now on. Toni Ruth

The Sales Consultant for Rohrich Lexus of North Hills, Wes Slater, was amazing to work with! He…read moresold an RX 350 to my friend and I was so impressed with him that I sought him when it was time for me to buy another Lexus. Wes was very professional and made the purchase of my RX450h seamless. Thank you, Wes!

ive had a few cars worked on here the last few months. The Work was fast, honest and friendly no…read morebullshit That's what I like. Mike was easy and friendly to communicate with. Definitely my new go to garage.

I will never purchase a car from them again! Don't even waste your time coming here. Myself and my…read moreneighbor went and bought a car from them in February of this year, and come to find out that both of our car were rigged. When I bought the car they told me the Engine light was on because of the gas cap, and they just fixed it so it would be fine.. well that wasn't the case at all. I took it to my family mechanic and he told me that they basically fixed the car, but not the right way at all. When I called to complain, they told me there was nothing they could do. I asked if I could get my money back, and they beat around the bush with me. When you do wrong to people, it's going to come back ten full. I understand that the car was used, but the lies you told me just to get me to buy that car was horrible. I don't recommend anyone coming here. Your better off going to a legit dealership! These people are not for you, they are scammers.

Update to my original review- I was able to work with the General Manager who listened to my…read moreconcerns and resolved my issue. I appreciated his professionalism and commitment to customer satisfaction.

We had very high hopes for our experience with CarShop, especially because everything started off…read moreso well when we purchased our vehicle. Unfortunately, about three weeks after purchasing it, everything seemed to go downhill. We started noticing that the car wasn't running smoothly and eventually got to the point where we genuinely did not feel safe driving it. It was also failing to do basic things properly, which led us to contact CarShop and bring the vehicle back on Monday, July 13th. When we dropped it off, we were told, "You probably won't hear anything until Wednesday, July 15th." However, the following day we received a call from a woman telling us that our car needed to be sent to Chevy because there was a recall on it. This was extremely frustrating because NOT ONCE during the purchasing process were we informed that there was a recall involving the transmission. To our knowledge, the vehicle was sent to Chevy on either Tuesday the 14th or Wednesday the 15th. From that point forward, communication was extremely disappointing. We were never told which Chevy dealership our car was sent to, we received little to no updates unless we called ourselves, and we were given very little information about what was actually happening with our vehicle or when we could expect it back. About a week later, we called asking for an update and again received very little information. We also made sure to let them know that we would be leaving to go out of town on July 31st. We were told, "Oh, it shouldn't take any longer than two weeks." Throughout the following weeks, we called multiple times trying to get updates and continued reminding everyone we spoke with that we were leaving town. Then, on July 30th, we received a phone call saying that the rental car we had been given had been sold and needed to be replaced. They did come to us and exchange the rental, which we appreciated, but the overall situation was already frustrating considering we had been without the vehicle we had JUST purchased for over two weeks with very little communication. On the morning of July 31st, I called around 8 a.m. because I needed to get something out of our car before leaving town. Instead of simply telling us where our vehicle was located, someone was sent to go get the EZ pass for us. Again, while we appreciated them doing that, it was frustrating that we still weren't being told where our own vehicle was or what was happening with it. I specifically explained that we would not be home after 12 noon that day and that if the vehicle was finished after that point, it would have to sit there for over a week until we returned. After weeks of waiting and calling for updates, we received a call around 4 p.m. THAT SAME DAY saying the vehicle was finally finished. We also later found out that additional issues occurred while the vehicle was being repaired, which we were not informed about until after the fact when WE OURSELVES read the maintenance reports. Overall, this was an extremely frustrating and disappointing experience. We understand that recalls and repairs happen, and some things may be outside of CarShop's control. However, communication and transparency are absolutely within their control. We should have been informed about the recall from the beginning, told where our vehicle was being sent, updated throughout the repair process, and notified about additional issues as they happened. After having such a positive experience initially, we are extremely disappointed with how everything was handled once problems arose with the vehicle.

Best car buying experience I've ever had. I absolutely hate having to get a new car, but Jared at…read moreTower made it incredibly easy. We found the car online and drove to Pittsburgh from Cleveland to trade in our old vehicle and pick up the new one. We told him exactly what we were looking for and he found it. By the time we got down to pick it up, he'd put on new Pirelli tires and replaced rotors and pads. Car was spotless. Finance process (worked with Deb) was easy and every employee was very friendly. This is a low overhead place which seemed to keep prices down. Not a fancy dealership but a great selection of cars coming off of two or three year leases with very low mileage. If you're looking for a luxury brand but want somebody else to pay for the depreciation, Tower Auto Sales is the place to go!

Mike is a liar. This place absolutely ripped me off. They pride themselves in "40 years of…read moreownership" but lets just say that the kids don't treat customers with the same care that their parents did. Stay away!!! Don't get scammed like I did!

I called with a unique situation, as our car had been backed into by a semi causing body damage to…read morethe front of the vehicle. The bumper was duct taped on to prevent it from falling off, and our inspection was due this month. The trucking company has been ignoring all attempts to reach them. I was told to swing by the day before to talk to Justin, the service foreman, to determine if anything can be done as a stopgap until repairs can be made. Justin came up with a game plan, but he knew he'd be off the when I brought the car in, so he talked to Robert and some other guys who were on that day about the game plan. They agreed that bolting the bumper to the frame would keep it secure and follow inspection requirements. When I showed up to get the work done, Noah was looped into the plan, and the 3 of those guys literally saved my sanity and ability for my daughter and me to get to work while our insurance company now battles with the trucking company. Robert was the guy who made the repair that allowed them to proceed with the inspection. After 11 days of getting ignored and being given the run around by Western Express trucking, I seriously could have hugged all 3 of them and when they lent a hand. My husband and I have always had excellent service from your dealership, but these 3 men went above and beyond yesterday at a time of great need, and I can't thank them enough.

Service Department won't pick up the phone, won't respond to an issue or complaint in followup to…read moreservice. Won't answer calls made by landline, cellphone, their own online chat window or email, all tried on the same weekday during regular open hours. ZERO RESPONSE to a serious safety issue. This is why I left Brewer services years ago, but the new faces and names are using the same policies and toolbox as the old ones. I'm sorry I gave them another chance. If they ever contact me, I'll update with what they were willing to do or make it right. If they can convince me of some integrity I might even delete the review. Edit: they eventually did call back. My wife took the car in to address the safety issues they failed to either own or remedy. Within 1 mile of leaving the service department, my wife driving noticed the hood of the car undulating at 40mph. She pulled over and discovered the hood only secondary latched and not closed all the way. After calling to report this, their rep called u and said "they were never under the hood" so if you you want a picture of what dealing with them will look like, this is it. I'm done with them.

We were looking for a used car for our teenage son. After visiting multiple other dealers around…read moreButler and Cranberry we walked into Baglier Mazda pretty frustrated with the entire car buying process. We had a particularly bad experience with very pushy sales people at another local dealer. We met Shawn and our outlook on the process changed dramatically. He listened to what we were looking for, respected the budget we gave him, and helped us compare options which ultimately helped us land on the perfect car for our son. We also worked with Jason on a day that Shawn was off and the continuity of service never changed. The entire process from looking to paperwork and pickup was easy and painless! We will go to Baglier Mazda first when looking for our next car.

Bought a jeep rubicon. Even though I was told I would get free inspections as long as I owned the…read morejeep, it was not inspected when they sold it to me. Did not notice for a week. Took it to my own mechanic and it failed. No license plate bulb and the kit was missing to put one on. Door stop for the tail gate is missing. Had to pay extra to have them wire a universal license plate bulb on plus the inspection. I feel these things should have been taken care of before they sold it

I can't sing the praises of CarSense enough. I absolutely LOVE this place! We have purchased 2 cars…read morefrom there, and both experiences were incredibly pleasant. We had to buy the second one after our first was totaled, but we got to work with Jaison both times, as well as Chester the second time. They were both unbelievably kind and helpful in ensuring a comfortable and relaxed buying experience. They also were so helpful in answering all of our questions, and they really cared about my husband and I way beyond the sale. 10/10 would recommend! Also, I've used the "service" side of CarSense and their service is seriously unmatched! Eric and Bill are super nice and patient, and you can be assured that your vehicle is in the best hands. They don't try to sneak extra charges on like many other mechanics will. I love the honesty and integrity that they have, and I always look forward to visiting when my car needs work done. Thank you guys so much!!

This Carshop has the worst service I've experienced in decades. I dont know who bought or took over…read morecarsense Robinson, but they're awful. It tookseveral phone calls just together through to the service desk. I made an appointment for 7 weeks in advance for the annual inspection. The inspection went well, I only needed one tire to pass, and they didn't have it in stock so I was asked to call back. Again it was impossible to get through to the service desk. I got a message to buy a medical device or it went straight to Car Shop Cranberry. When I spoke with someone at the Cranberry location. I was told they couldn't make any appointments for the Robinson service desk, and they couldn't transfer me to the Robinson service. The clerk said the Robinson shop phones "didn't work". I was going to go into the Robinson service area in person, but on the way, I drove by 5 tire stores. I'll make an appointment at one of those businesses for my one 129.95 tire. And Carshop has lost our entire family's business. We used to only buy our cars their and always had a great experience. Maybe 3 cars bought there in ten years doesn't mean anything to whoever changed Carsense to Carshop. But im not buying a car from someplace that doesn't have phones that work.

I have a 2011 diesel Mercedes ML350. It's not easy finding a mechanic with the tools or knowledge…read moreto work on her. Thank God Foreign Traffic can be trusted to do the work Well. They have serviced my car over the past 5+ years. I know she's in good hands with them! (This is the only place I take my car other than the dealer.) The only "complaint" is that the loaner car may be dirty or in need of service. I'm just thankful they have the option of a loaner car so I can still get things done. Their turn around times are usually pretty quick, so I never use their car long anyway.

We have brought our cars to Foreign Traffic for service or repairs for nearly ten years and have…read morealways received prompt, thorough and honest service at a very fair price. Highly recommended.