Although the hallway floors are well cleaned, the individual room floors are filthy. Look under the…read morebeds and heating ducts. Disgusting. Equipment is stored all over the crowded hallways and are trip hazards for the patients. The food is delivered cold besides being inedible. Beware of how they bill your loved ones. They will tell you that their stay is covered by Medicare and your insurance, then months later after your loved one leaves they start sending bills with no explanations. The administrator and accounting office will confuse you then take advantage of you. Find another facility for your loved ones.

Was very happy with the care extended to a close friend. Although he was here for only a short…read morestay, we feel he received very compassionate care. The staff was especially kind and caring and up to date with his medical condition. The facility was clean and the residents looked well cared for. We were especially impressed with Mima, Director of Social Services and Katarina and Kim from the nursing staff. The front desk receptionist and office staff were also especially kind. Would definitely recommend.

I can never thank my physical therapist Christine and my occupational therapist James enough for…read morethe miracles they helped perform in my life. Christine pushed me every single day and believed in me even when I struggled to believe in myself. She worked so hard helping me straighten my neck and regain movement I honestly never thought I would have again. Because of her dedication, patience, and encouragement, I now have more range of motion than I did before, and that is something I will forever be grateful for. James always knew how to make me laugh even on the hardest days. His kindness, positivity, and support made therapy feel less scary and gave me strength when I needed it most. Together, they helped change my life in ways I could never fully put into words. The only thing I still need help with is walking, and I truly wish insurance would allow me to stay longer because this place and these incredible therapists have helped me more than I could have ever imagined. Thank you, Christine and James, for your compassion, your patience, and for never giving up on me. I will never forget everything you've done for me.

Horrible care, bed sores. Diaper rash, meds never on time…read more Dietary awful...nobmeal correct Equipment is sooo old, breaks. doesn't wrk right and they dont fix. Never supplies, diapers etc..have to buy my own​

This is a senior living facility. It's for independent living, assisted living, and for those…read morewith dementia. They're a fitness center, pub, restaurant, café, movie theater, and plenty of activities! The last Wednesday of every month, they have a librarian from the Paramus Public Library hosting a book club

Totally agree with the reviewer who had difficulties with Kathy. She is helpful as long as you are…read moreasking for something she believes is her job, otherwise she is difficult to deal with. Packages are clearly not her purview, even when they have been delivered and put in closet only she has access to, she says, "I don't have the package, it was put here.". She's a control freak who is often not at her desk or on the phone and expects you to wait for her convenience to address things or press the button to access Wellspring Village, despite the fact she and management go out of their way to assure you she has a cell phone and you can gain access even if she is not at the desk. Maybe I get that when going in since you can see her, but when trying to get out, how are you supposed to know if she is at her desk behind a closed door? Plus she is always complaining about something and commiserating with co-workers on how unfair others are to her. Nice lady but step out of her lines and you are toast. For what they charge, you should expect service not scolding.

I would not recommend this facility to anyone. We placed my mom here. My dad passed on Dec. 30…read more After we told my mom about my dads passing she became very upset. She was given medication to help with the loss of my dad by the facility doctor. My sister came to see her and the meds made her completely lethargic. My sister asked the staff to watch her because of the condition she was in. The facilities coordinator explained to us that my mom did not want to go to bed so they decided to leave her in her wheelchair unattended. My mom fell out of her wheelchair and was taken to Hackensack hospital. She suffered a broken nose , lacerations,and a severe concussion. One month later she has still not recovered, she lost the ability to swallow and was given a feeding tube, My moms doctor believes she may have lost the desire to live due to depression and the condition she is in. The staff was warned about my mothers condition before the accident by my sister. Instead of placing her where she could of been watched they were negligent by leaving her alone in the hallway. This accident could of been avoided if Emeritus cared enough to use professional judgement regarding my mom and her condition. What makes us even more upset about Emeritus is my mom has been hospitalized since and is currently in a rehab facility for the past month without anyone calling from the facility to see how she is. When someone places their loved one in a facility you would expect them not to end up in worse condition. Please do not make the same mistake our family is going through.

Nursing could use most improvement I've been an emt many years . Simple basics need reviewsread more

My DAD has lived at Five Star Premier Senior Residences of Teaneck since May 2018…read more He could not be happier. Outstanding establishment with outstanding and Caring Management Team. They all have amazing employment "tenure" at Five Star. I find that they truly work at a team to give the residents the best care. I would like to specifically call out Ms. DANETTE GAYLE as an exceptional executive on Five Star Management team. Danette is Director of Sales/Marketing. My Dad lives in an Independent Living large 1 Bedroom Apartment on the 4th FL w/ remodeled kitchen and with a large outdoor balcony. His every need is taken care of......delicious meals, laundry, housekeeping, activities, transportation, beautiful grounds and setting, etc., etc. The actual Resident building is in a tranquil setting with lots of grounds, beautiful trees and walking paths. Nature and calm all around you. Some apartments have views of the Hackensack River. Finally, Five Star has gone through a MAJOR Remodel/Renovation 2 years ago or so. The establishment looks brand new! But what makes Five Star Senior Living so great are the people!! My sisters and I would HIGHLY RECOMMEND Five Star Senior Living if you are looking to give your senior parents their best life! Minimally, it is worth an exploratory visit appointment. Should really check it out!!!

Five Star. These are the facts…read more First and foremost terrible discrimination against the people in Assisted Living from residences in Independent Living. People in Independent had aides, made messes but they were allowed to turn theirs noses. I liked when these same people ended up in Assisted Living.my brother brought this up to the Director and she never wanted to discuss this. 1-Aide stole money from residents, my mother was one. Police involved never heard back. 2-Director of Nursing wheeled her and others in wheel chair at 7:00 AM left in a room, found y mother warehoused, by accident showed up to bring something, was very upset seeing this. Why? 3-Several times Five Star car service did not pick my mother up from doctor's appointment, it was winter. I had to get a taxi to pick her up, very poor response. 4-Many more incidents, the last one put her on the path to death. 5-I was the Medical Proxy, they called in a Psychiatrist without my permission or knowledge, she was acting oddly from a bladder infection. They never called me. This doctor decided she needed her meds changed, at this point I agreed. In a day I saw a horrid response; I ordered the meds to be changed back. In the next three weeks she stopped eating and starved herself to death. But before that my mother had a on site doctor's appointment Christmas week 2016, I went to the office to be with her, not there, I rant to her apartment and surrounding her was the doctor, nurse, head nurse , they never called me!!! She died January 13th 2016. I blame Five Star and the Director of Nursing at the time, Ruthann. The food was okay, chicken always looked under done, the Director would come in and say it was cooked according to the thermometer, it was red. If you have no where else to send your parent, then this is your option. I regret not sending her to The Jewish Home , not the Nursing home the Assisted Living.

Just a note to thank your dedicated staff: Megan, Sara, and those I cannot name, for their…read moreprofessionalism and compassionate assistance this past week when my sister, Sara, was moved very efficiently to her new room. We are grateful for the participation of everyone involved, they were quite extraordinary. Your care of my sister, Sara, is always beyond our expectations. Jupiter Village has truly become her home and her haven. You treat her humanely and with a humanity not always available to those with dementia. Thank you again. Sincerely, Jack and Candace Miller

My very medically complicated Mom has been a resident at Juniper Village Paramus for about a year…read moreand a half. I truly rest easy and don't worry, she is very well taken care of, they have managed her medical conditions well, we've had fewer hospital trips and the aides and staff members really do care about the residents. They communicate with families about concerns or needs, I've had a great experience with the nursing staff. The facility is well-kept and clean, the rooms are spacious and functional. They have plenty of activities, and the residents all seem happy to be there. I visited many other facilities and I'm glad I chose Juniper Village.