21 minutes ago I'm about to blast a local business: Morgan's…read moreDisposal. I called recently because our trash had still not been picked up today at 1:00 pm. (We put it by the street at 5 am this morning--which is 6-7 hours before their pickup time.) The man on the phone, the one who always answers, told me I was lying because if it had been out, it would have been picked up. I said--why would I lie about it? We just need our trash picked up and can't wait until Monday. He said, "I don't believe my dad would lie, either." Morgan's Disposal is no longer our trash pickup. And clearly doesn't care, because I was "lying." Wow. Also, as soon as I told them we were changing trash pickup companies, they picked up that trash within the hour. You should NOT do business with this company! I have been a customer for 10 years, and have admittedly missed pickup day and paid extra for them to get our trash when it was our fault. I have never been treated worse over the phone or had to say so loudly: I AM NOT LYING. Do yourself a favor and avoid Morgan's. I wish I could give 0 stars. Seriously. ZERO.

Service is consistent and they have been very helpful with arrangements for removal of larger items.read more

Stacy and Butch were terrific I bought a great sofa from them. They even loaded it for me as I had…read moreinjured my arm. Very nice selection of other items. I plan on purchasing more items. Great people.

I LOVE this lady ya'll!! This is the kind of service you get when you choose small business in your…read moreown town! A house call for an upholstery repair! I am SOOO happy!! Zoom the before & after of the corner of my chair! My very favorite chair, actually our whole family's favorite chair, was wrecked when we thought we could trust our dog to not be kenneled after she turned 1. I couldn't stand looking at it because it made me sad & angry every dang time I saw it so I kept that corner covered with a blanket. Then I contacted Stacy Spain, owner of Stacy's Stitching, just off the square on Jackson ave. Stacy does amazing work & she's such an amazing soul. A rare gem of a lady. She does sewing as well. I cannot recommend her highly enough. Support this local business & meet one of the coolest ladies in town!

We called at 1PM to let them know our refrigerator at the campground had stopped working. By 3 pm,…read morethe repairman had been here, told us it was not repairable, took measurements and had the new one installed. We didn't even have to go into town. Wonderful service!!

Our freezer was dying. I called the company that we bought the appliance from (Not Macari's…read more(sorry)) and they said it would be 4 days before they could get to our house. I called Macari's and they were at our house within 45 minutes and had the freezer fixed within two hours at a great price. Businesses like this need highlighted and I assure you they will be our first call in the future for anything we need. Great Job!!

Timely service, very friendly and professional service person.Had my issue diagnosed and fixed…read morequickly,even saved me some money with a used part that would have been pricey new. Would highly recommend!!

I had a breakdown of my refrigerator. We called two other appliance retailers in Mattoon before…read morecalling Broadway Appliance. One advised they only work on units they've sold, and the other advised they were 2 to 3 weeks out. When we called Broadway, Tanner advised he had an opening 2 days out, which we scheduled. I had guests visiting the house at the time who were isolating due to the virus. Jessie the technician arrived at the time scheduled and was respectful and properly prepared for the situation. He provided a temporary fix to the refrigerator and stated exactly what steps he was taking, and parts he was ordering for the repair. The parts came in one day earlier than he estimated, which in turn Jessie made the repair one day earlier than he initially indicated. Jessie was quick, neat, well mannered and knowledgeable. We wholeheartedly recommend Broadway Appliance.

We moved from IL to TN in June and we were thrilled with the AMAZING job that Bradford's Moving &…read moreStorage did for us. Their ENTIRE staff from our first contact thru to the move were OUTSTANDING. They were professional, extremely cautious with our belonging, and very efficient...everything was orchestrated with the utmost precision! Thank you Bradfords!

Bradford recently moved our home furnishings cross country. They did an excellent job and were very…read moreprofessional. I really liked that they loaded the truck, drove the truck and unloaded the truck. They timed everything so there was no storage of our stuff. We recommend with no reservations at all.

Great service! I received excellent help for the design of the shirts I ordered. The shirts were…read morecompleted on time for my event also!

After calling 10+ screen printers in the Mattoon/Effingham area, Wave Graphics was the first to…read morereally help me. I had a great experience working with Wave Graphics for our groomsman gifts for our wedding. We ordered coolers with the groomsman's last name printed on the front. Colleen & Chelsea went above and beyond to make them affordable yet useable. They also custom ordered them for me. I recommend them to anyone looking for affordable screen printing. I will be back :)

I had a terrible experience here today. (The ISU Gavina Graphics in Normal, IL)…read moreI have been shopping at this store for about a year now, and I have bought several things here. Today I walked into the store with one of the sweatshirts I bought from here a couple weeks ago. I looked around for a while and picked out a nice shirt I wanted to buy. Then I had to use the bathroom and knew that they had a bathroom. But, I was trying to be polite and asked the girl that was working there if they had a bathroom. She responded "No." I knew that they had a bathroom and decided to not buy the shirt. I walked away and talked to my boyfriend, who said, he had used the bathroom there before. Then I called my father because we were here a couple weeks ago when I bought something. I asked him if he used the bathroom here before and he responded yes. Then I contacted and asked my roommate if she had used it before, and she also responded yes. At this point I knew 3 people that had used this bathroom before, so I decided to go back and confront the girl working. I told her that My dad, roommate, and boyfriend had used the bathroom before and she was speechless. She responded nervously, and said "I was told we are not allowed to let people use the bathroom." I was very confused because she responded "No" to having a bathroom, so now all of a sudden, they do have a bathroom? She lied to me and was VERY nervous to talk to me. She should have told me that in the first place, because then we would have not had a problem. Let me tell you, I have been to this store MANY times and every time I come into this store I am greeted. But this time, the girl did NOT greet me. She was on her computer the entire time, never asked if I needed any help, and was also eating Blaze pizza. She was very rude from the beginning. All I did was confront her, and she did not respond well. She told me I was yelling and her and I was very defensive, when all I was doing was confronting her. I then asked for her name, and the managers contact information. She did not provide me with her full name, and also just gave me the first name of the manager. What am I supposed to do with that? How am I supposed to complain about an employee if I do not have any contact information. So I asked her for his information, and she said "I am not allowed to give you any of his information." WHAT!? How is anyone able to talk to the manager of the store? He or she does not know what is going on with their employees. I would have understood if there were many people in the store, or if there was an event going on that I could not use the bathroom. But instead she responded "No," because she was too lazy to give a customer an explanation. I am not sure why there is a policy of not letting customers use the bathroom, because I clearly was a customer. I showed her the sweater I was wearing, and showed her the same sweaters on the rack next to me that I had bought a few weeks ago. I was a customer here and was about to buy something. I have surely already told people about my experience here and they have responded that they have had similar experiences here with the employees. I am going to further my research on finding the manager of this store, so I can explain to him or her what happened. I hope no one has this experience here because it was very alarming and shocking.

I cannot thank Gavina Graphics enough! We have been using their services this year for our…read moreelementary school spirit wear and the results have been remarkable! Kristen has been awesome to work with and has helped me make decisions based on her experience. The quality of products and the overall easy to work with environment has made this year's Spirit Wear the most profitable AND the best offerings! I recommend Gavina every chance I get!

I have Harrelson service my septic system every year. This year, before it was time, my alarm light…read morelit up and I realized my pump was not coming on. I called to move up the date and was able to get a visit within the next 3 days. My favorite part of the interaction was that the person I spoke with reassured me that this was not an emergency situation and that many people don't even have a pump! The technician who came fixed the pump and pumped out the tank. I got a text that work was complete and the alarm light went off. I feel like I am in good hands with Harrelson.

We have long-term rental, and they reliably service the unit each week, are responsive to…read morequestions, great people