Best Care Ever! I was positively impressed the minute I…read morearrived to visit a patient. The staff was welcoming, friendly, warm and compassionate. The pace itself was clean, professionally decorated and felt truly peaceful. The grounds were well maintained and the fall foliage was gorgeous. The standout was the manner in which patients and their families are treated. There were always 3 people assigned to my loved one's care. They were all knowledgeable and ever present. The caregivers always treated the patient with respect, would give loved ones a gentle touch of support, and always appeared to enjoy their work. They protected the patient's dignity, were quick to respond to calls or requests and truly cared that the patient was comfortable. Highly recommended!!

We will forever be grateful for the care and attention provided by the staff of this wonderful…read moreplace for my wife Margaret (Peg). Highly recommended for your loved ones they will benefit from the expert and compassionate care of the entire staff and their wonderful associates. Robert Hartwell

Apparently not proficient in hospice care, as they only promote VNA, and staff appear not to be…read moreknowledgeable about hospice services. Are not inclusive with family members other than legal POA and social worker is name caller ie: obstructive, and 'barred' one of family members from being present during hospice visit. ADVERSARIAL and lack of compassion.

Excellent care. LNAs and nurses give good medical care. Office staff very nice. Nurses give…read moreexcellent care to patients. Most LNAs do their job efficiently, and adequately. All types of care from home healthcare, nursing homes, assisted living, hospice care, and more. 4.5 review for Granite VNA

My mother recently died and had Bayada Hospice. She had Bayada for well over a year and the staff…read moreare very kind and knowledgeable. Services increased as her needs increased over time. They helped with ordering medical equipment - teaching us about the medications, safety, re-positioning, and all the things that are important for a person that is dying. I am not sure which services are covered for hospice under Medicare but mom was in good hands- we kept her at home and they came in (nurses, PCA, social worker) 2-3x week and as needed and really taught and showed us how to best care for her at home as well as assisted us down the scary path of death and dying- knowing that we can call them for backup as needed. They really helped mom and the entire family. Thank You!

From the owner: BAYADA Hospice in Norwich, VT provides exceptional clinical care and supportive guidance every step…read moreof the way. Our dedicated team specializes in holistic hospice care, ministering to the mind, body, and soul in a way that respects each patient's spiritual and cultural values. BAYADA's interdisciplinary set of hospice services is thoughtfully designed to maximize the precious time left by filling it with peace, comfort, and joy for both patients and their loved ones.

I would never in 1 million years. Use this hospice care or Service. The hospice nurse couldn't have…read morebeen more unkind, rude and took terrible care of my dying father. It was an absolute disaster. She was so unkind and rude and clearly did not know what she was doing. Run. It was inhumane.

Harborside Hospice is a company that really cares about not only their patients but also the…read morepatient's families. During my great-grandfather's final hours, Renee was there to be with him and my family got to say goodbye. Renee, Elaine, and Heather are some of the best nurses I have ever met. Highly recommend this to everyone.

My brother arrived at 9pm and I tried to speak to a nurse multiple times to let them know he needed…read moremedication. We did not see a nurse till 11:30 pm. By then, my brother was highly agitated and we were unable to keep him calm. When he had to urinate, the 2 aides that came in were very harsh with him. I also told the front dest that he had a seizure before he arrived and they were going to move him closer to the nurse station. That never happened. All in all, my brother was not treated with dignity during his short stay. I would not send a loved one there.

An update. My Wife was here for 7 weeks until she passed away here. ALL the staff could not be…read morenicer or more compassionate. I have received follow-up calls from staff to find out how I am doing handling the grief that comes with losing one's life-partner of many years. You could not find a better place for your loved one to spend their last days. The people who work here are angels and truly doing G_d's work!!!

I can't say enough of the quality care and kindness our family has received through this…read moreorganization! It is above and beyond from information, knowledge, compassion, and making us important! Thank you to all especially our nurse Mary Jane and our aide Christine who gave us the utmost care and strength and made us feel important and loved when saddest filled our world! This organization is top notch and we are fortunate for your expertise. Words can't express our gratitude. THANK YOU from our whole family. The Pope's

While the underlying condition qualifying me for end of life care continues to its inevitable…read more conclusion, my quality of life associated with it consistently demonstrates dramatic resistance with the caring professionals of this organization. . . . Even more important for me, within three months, they reduced / arrested / ended three chronic health issues which had affected me most unpleasantly for over a decade. This is not to denigrate my PCP and other specialists, but represents a depth of interest in my welfare I've seldom experienced in my entire life outside of family except for a few isolated incidents, not as an institutional culture. . . . Unless I were President with the resources of Bethesda at my call could I suggest there might be a higher standard of care than I have experienced here.

It's been almost 3 months since my dear friend passed away at Sawtelle and the care he received…read morestill disturbs me. I live out of state and came up to Massachusetts for two days to be with my friend. During my time visiting I notice that staff wasn't attentive as they claimed to be. Basic end of life care is such a sensitive time and if you are a patient there with no family, it's a very lonely place. I needed to track down staff several times asking for the basics. Water, coffee, soup, straw, mouth swabs, how about shaving my friend, change of a diaper. I had the time to sit with my friend, the staff did not. Two days after I returned home I received a call at 11:09am from Christa H. at the Sawtelle Hospice House informing me that my friend had passed away. When I ask Christina what was the time of my friends passing she replied, "about 20 minutes ago and I was with him". As comforting as it may sound, it was a blatant lie. When I received the official death certificate from the town of Reading, the MD who came into Sawtelle that morning documented and pronounced my friends passing at 6:00am that morning. My two stars go to the 2 social workers that were compassionate and professional. Linda B. RN and former hospice nurse.

Specifically Tyler (female) LPN being the only nurse on duty and in the building was horridly rude…read moreand refused my access to say goodbye to my aunt. I spoke with this nurse who not only broke HIPAA but when I specifically asked her whether it would be a good time to visit my aunt, she advised that I would be welcome to come visit at any time during the facility visiting hours. Upon arrival, I was accosted by this LPN and told that she had "already had to make her family leave" as my dying aunt was growing increasingly agitated because Tyler, LPN "can't be expected to keep up with all these med passes while family is in the way so now I'm playing catch up." My lovely and adored aunt passed away early the following morning and I was never allowed to relay my father's message to her before she was gone exclusively due to this LPN's "authority" in which she would not "permit" me "access to (HER) patient". This human who made ethical promise to "do no harm" did at least express that she found it "very unfortunate" that I had made the 2 hour trip (after speaking with her on the phone TWICE mind you) "for nothing". I have not yet filed a formal complaint with the agency that employs Tyler as we are still in mourning but, being a nurse myself with 10+ years of hospice experience specifically, I do intend to make the MA Board of Nursing aware of this individual's deplorable behavior in addition to holding the agency accountable for allowing a nurse holding a license that restricts her scope of lawful practice from providing imperative and ethical intervention implicitly resulting in inhumane practice supported by the agency during times when holistic and evidence based patient and their family's care and comfort are paramount in their most vulnerable and precious last days of life.

The staff here is incredibly friendly, helpful, and caring. I have no complaints whatsoever. It was…read morea peaceful place to spend the last few days I had with my dad.

Their hospice facility might look impressive, but don't be distracted by appearances. What really…read morematters is the quality of care your loved one will receive. If you have Medicare, be aware that a Care Dimensions administrator must certify that your loved one is in the final stages of life before they can be admitted to the hospice facility, in order for Medicare to cover all costs. Otherwise, you'll pay out of pocket -- and that could be around $700/day to stay at this facility. If the patient has Medicare coverage, and is not in absolute final stages of life, they get the home hospice version of treatment. Which is not good. My husband suffered under their "care" during home hospice. One nurse told me after witnessing that he was throwing up all his meds and that included painkillers, nausea medications, and anti-anxiety medicine, that he couldn't be hospitalized because he wasn't "actively dying" yet. When he was gasping for breath and in pain, the nurse told him the medicine would kick in, in an hour and to RELAX. Do not risk that your loved one's last hours will be spent in agony because of this company's incompetence and lack of respect for human suffering. Have to rate in order to post, otherwise would give a 0-star rating.

I have had home-care after a hip replacement as well as physical therapy to recover and PT for…read moreother problems. Everyone is friendly, concerned, efficient, professional and cheerful. This organization is superior to others I have attended over the years.

New knee October 3, 2024, second new knee October 13, 2025. Both post surgeries were followed by…read moreexcellent care from Pemi-Baker Home Health. Twice weekly for several weeks their professional physical therapists administered encouraging care which I was very thankful for.