I have been seeing M. Cooper for longer than I would like to admit but I won't go to another…read moretherapist. She is absolutely amazing. She spends the time with you and makes you feel like part of the process. You know the benefits, risks, options. I have referred other family and friends to her and they all have rave reviews. I am very happy with care with Ms. Cooper.

Absolutely would never trust anyone including maybe even my worst enemy going to Traci Naylor. My…read morehusband used to go to her and even though she was happy to diagnose him with adhd and provide adderall, she refused to listen to his symptoms, concerns, and cries for help regarding his moods. Multiple times he would call or go in and explain he didn't feel okay while being open and honest about the specifics. She claimed he didn't need a mood stabilizer, that he only needed better coping mechanisms. After many attempts of trying to get her to listen to him, he eventually had to go to the hospital to get some help because he couldn't take it anymore. She was unwilling to listen to his cries for help regarding potentially taking his own life even due to not being on the right medication. Turns out after struggling for many years, all he needed was a mood stabilizer, and was properly diagnosed with bipolar type 1 disorder. He's a completely different person now, no thanks to her. I'm thankful he went somewhere else, and was able to get his life back on track and didn't end up dead.

I had a family member admitted to this hospital here for both mental health and detox. The staff…read morewere so kind and communicated well. She was so happy to be getting help. She went on to a residential rehab and is doing great. It is a very nice hospital. She learned a lot about herself and gained skills to stay healthy. They did an excellent job. Thank you. We will be forever grateful. P.S. many of the reviews below are for a school with the similar name not this hospital.

My concern with my daughters stay here is over the fact that she was there for over two weeks and…read morenot once did the psychiatrist that was medicating her and treating her ever reach out to me. Secondly, when I said I was going to be taking her out against medical advice I was threatened with associates saying that my insurance would not pay out on her medical claim and I could be left liable for all of it. That is an outright lie. If ANYONE feels like they are not getting the treatment they need they have every right to leave. They also tried to diagnose my daughter as bipolar which is so controversial at her age.

I love how you guys have shut down the ability to review the services @cedarpsychiatry…read moreDO NOT BOTHER WITH THIS COMPANY. They can't be bothered to take notes about your visit, so you have to repeat all of your basic info and medications every single visit. - Want a written treatment plan? Too bad! They don't provide them. - Want a referral to a therapist? Too bad! They don't do that. - Want a medication refilled so that you can stop being suicidal, too bad! They don't do that. - Want a referral to urgent care? They've got you covered! I've been referred to visit an imaginary PCP so many times now that it's obvious that this pretend person is who I should be paying unholy medical bills to and not this institution that can't manage the basics of SOAP medical notes. Aren't those required by law? Oh, I also forgot about your complete inability to properly bill my insurance! That's another fun service you guys offer, extra stress from incorrect bills! #Mydoctoristryingtokillme #Didtheyevengotomedicalschool #PTSD #baddoctors

love my doctor there but it drives me nuts calling them, on hold listening to Muzak for forever.read more

I have had few appointments canceled by them day of. It wouldn't normally be a big issue but with…read moreall the other issues I really needed to get in to se Carl. I just don't know how much more of all this I can muscle through... Update and a lower score. Not only did cedar cancel yet another appointment day of, but they gave me the wrong time for the reschedule. They also tried to charge me a no show fee, after giving me the wrong time after they same day canceled me again. So now they get one Star and lose my business.

I've had numerous serious issues with their treatment at the clinic level. Mainly prescription…read morerefills and how they treat their patients. I'll not waste more time here. Just keep reading. All the complaints are about the same things. Be careful if you choose to go here. I feel they are dangerous and reckless.

If I could give zero stars, I would. We have had our son in for a year with Mindy Talbot and she…read morecouldn't show us anything regarding progress they've made (which has been absolutely nothing), she lied to my face while we were in a meeting, and she had given my son zero tools to help him cope with his issues. She doesn't take notes, lets kids sit there in silence because she does "child led," and takes a huge hands-off approach. She is basically a glorified babysitter who charges $220 a session to let kids sit quietly in her office. She should find a new career. Bristol Health is NOT the place for anyone to do therapy. Avoid wasting your time and over $11,000 for absolutely nothing.

30 minute meeting with a self absorbed psychiatrist who spent most of the time talking about…read morehimself, followed by a prescription that did nothing but make me feel empty and make my stomach hurt, and to top it all off charged me 350$. If you have literally any other option, take that instead. P.S. even if the front desk affirms to you that your insurance will cover the visit, that's not necessarily true. Cheers.

This could be a 5 star review but Ms. Jackie with the sleep disorder unit was rude and difficult…read moreand therefore I refuse to give this place 5 stars. Parking was plentiful. We found the sleep disorder unit on the 2nd floor easily. Check in was easy breezy as I did the required registration process online prior. Waited roughly 10 min before being called back. Nurse asked a bunch of questions and then Dr. Staheli came in. He also asked a bunch of questions before agreeing to do the sleep study. After speaking with the doc he walked us to Ms. Jackie. Not sure if she was having a bad day, but she was rude and seemed bothered by doing a job and made us walk back up front to reception to get our insurance card scanned. The sweet gals told me they were so sorry that she made us walk back to the front and what an inconvenience when it could have been handled by Ms. Jackie. They scanned my card. Sent me back to Ms. Jackie, and then Ms. Jackie has the nerve to ask me to pull out my insurance card to verify the info! What?! After verifying the info matched she rudely told me a few dates that we could do the sleep study. I chose a date. She then told me I had to be back on a specific date fir the follow up with results. When I asked if my child needed to be present she said yes very rudely. I said well that date was her first day of school and I wouldn't let her miss it. She gave me the next date and said if you don't take this date you won't get your results for another 2 months after. Uh, ok, then give me the next date, she wrote it in a business card handed it to me and said expect a phone call from the sleep clinic a day before and don't be late. She turned back to her desk and we left, I do not look forward to dealing with her again, and I hope on our follow up I don't have to!!!

I spent 45 minutes on hold last Thursday and was advised that my records would be sent by Monday…read more When I contacted my new provider today, they confirmed they have not received anything. I then spent over an hour on the phone trying to get an update. After finally using the callback feature, I was told that records requests can take up to two weeks and that my only option was to submit a request through the online portal. When I contacted the Medical Records department directly, I was again referred to the online portal and told that once a request is received, it typically takes 2-3 business days to process. The inconsistent timelines and lack of accountability are extremely frustrating. Every conversation results in being redirected to an online portal, with no one seemingly able to provide a clear status update or assistance. What has happened to customer service? Adding to my concerns, Revere Health recently experienced a data breach affecting approximately 10,800 patients through unauthorized access to patient information via a third-party payment platform. Given these circumstances, I am even more concerned about the handling and transfer of my medical records. At this point, I would appreciate a clear explanation of where my records request stands, when the records will be transmitted, and a direct point of contact who can take ownership of resolving this issue. The current process has been time-consuming, confusing, and unacceptable.

DO NOT come here. They charged me 4x the amount I should have been because they claimed to accept…read moremy insurance, then didn't. After calling my insurance and learning that Strive billed it incorrectly, they still refused to believe that and never fixed the charges. Go ANYWHERE else to get your care

From the owner: Custom, individualized mental health care for children, adolescents, and adults.read more