We never begin a review without thanking our friends at Yelp for providing a platform for the Voice…read moreof the Customer. Todays 5-star service provider is Decatur Orthodontist located in Decatur, Georgia Dr Francis and his staff are unmatched. Their professionalism and care for their clients is the type of customer experience you are looking for. They specialize in both children and adult orthodontics. If you are looking for a 5-star service provider with a beautiful clean environment, this is the establishment for you. Dr. Francis is my favorite orthodontist.

Only grievance about this place is privacy. If someone has a past due balance... because people go…read morethrough things, is pull them in an office to discuss the balance instead of in front of everyone waiting. It's embarrassing. Thanks!

I'm sharing this review with the hope that it brings more transparency and training to this…read morepractice's approach and serves as a heads-up to first-time patients. During my first visit, I expected a routine cleaning, as is standard at most dental offices. Instead, I paid around $100 for x-rays and a session where the dentist briefly brushed and flossed my teeth, demonstrated a new flossing technique focused on gum health, and measured gum pocket depth. I was then told to follow this routine at home and return in six weeks to assess any changes--no cleaning was performed at that first visit. At the follow-up appointment, I was seen by a different dental hygienist whose overly cheerful and rehearsed demeanor felt disingenuous. While she wasn't overtly rude, the interaction felt hollow and uncomfortable, which added to my unease. During the cleaning, she made a snide comment about my dental habits and then completed the rest of the procedure without much communication. I also noticed an unpleasant personal odor, which was surprising and concerning given the setting. Hygiene and professionalism are especially important in a dental care environment, and this contributed to a sense that standards were not being met. Unfortunately, during this visit, I believe the hygienist injured my gums multiple times due to a careless approach in handling sharp instruments. One area in particular has remained inflamed and possibly infected ever since. There was no review or inspection with the dentist afterward, which I had expected based on past experiences at other dental offices. As I was walked to the checkout counter, the hygienist casually mentioned that I "might need antibiotics" in six months if the issue with my gums didn't resolve -- an issue I am not sure I had walking in to this appointment. I never saw the dentist again during that visit, and no additional guidance or follow-up was provided beyond the flossing and brushing routine recommended weeks earlier. This entire experience left me shaken and disappointed. I have no history of gum issues or needing oral antibiotics, and this visit left me worse off than when I arrived. I haven't felt comfortable speaking up, but I'm sharing this because no one should leave a dental visit with lingering pain or uncertainty about the care they received. I genuinely hope this office takes the opportunity to improve how it communicates services upfront and invests in better training for staff--especially when it comes to patient care, professionalism, and technique. Patients deserve clear communication and quality care that prioritizes their well-being and comfort.

So amazing! The front desk was incredible and communicative. They explained to me how my dental…read moreinsurance would work and gave me out of pocket estimates before even booking my next appointment. The doctor took his time to explain every thing he was doing, what the impact was, and how we could address it. Such an amazing dental experience for anyone with anxiety around dental work!!

I must say this practice is by far the best I've ever encountered. The customer service was top…read morenotch from begin to end! Jess provided me thorough details/feedback regarding any concerns I had as well as got me onboarded/setup for my in person consult with Dr. Kaplan. The day of my in person visit was so warm and welcoming. Everyone staff I encountered were super friendly and appeared to be very happy. You felt the uplifting vibes throughout the practice. Jess took all of my photos to get me fitted for my Invisalign. I meet Dr Kaplan who was very upbeat and super friendly. He made sure I understood what to expect during my treatment as well insured I was comfortable with my decision. Jess and Dr Kaplan were very attentive and showed so much care & compassion which further confirmed I'd selected the right practice to help through my new smile journey - for the 2nd time as I just ended my braces journey October of last year. Long story short, I stop wearing my retainers post treatment which is why I ended up in Dr Kaplans office ( * shrugs shoulders/hides face lol). Good thing Invisalign treatment is only for 6-8 months, that will fly by in no time. Today (12/21) was a pre bday gift to myself. It was my official aligner fitting, yet again nothing but superb customer service. As soon as I checked in, I was presented with a bday card and chocolate (no nuts) - that's the rule lol. It's the small things that makes my day, the gesture was kind and very unexpected. Unfortunately I forgot the name of the staff member that assisted with getting my aligners on however she was absolutely AMAZING, very thorough! Dr Kaplan once again greeting me with his uplifting personality. Made sure everything was in place before I departed. I look forward to signing off on the signature wall in 8 months! Oh they have a candy station you can help yourself to once you successfully complete treatment - I included a photo of it. Thought it was cute concept. I highly recommend Kaplan Orthodontics! You can tell the environment is family oriented. The staff will make you feel right at home!

Their customer service is truly impeccable. Dr Kaplan is possibly the happiest person on earth and…read morehis wonderful team are just as friendly. I finally finished my Invisalign after 2 years. Every visit was always nothing but the best. I would advise anyone to go there for the perfect smile. Thank you so much for your care over the last couple of years!

Dr. Patel and his team provide expert insight and complete ortho care. The energy in the practice…read moreis high quality which lends itself to a relaxed yet professional atmosphere. Dr. Patel is thorough and knowledgable. He and his team work their best to achieve a beautiful smile for patients HIGHLY RECOMMEND!

Just finished my Invisalign treatment this week! I had such a wonderful experience at Quest…read moreOrthodontics. I've always had wonderful encounters with Nancy, Calista, the clinical assistants (Kristin) & of course Dr. Patel. The entire office team was always welcoming & were always up to date on special moments going on in my life such as my wedding and birthday. Calista always has a welcoming smile & friendly telephone voice. I'm going to miss seeing everyone. I've already recommended Quest Orthodontics to my family and coworkers & I highly recommend them to anyone looking to enhance that beautiful smile behind the mask.

Dr Brady is top notch. After Dr Williams retired he left big shoes to fill and I have to say that…read moreDr Brady has taken ownership of my case with effort, care and compassion. Although he was looped into my complicated plan in a very quick manner, he did not hesitate to step in and take next steps confidently. Whether it is to discuss his feedback on my plan or to connect with my surgeon- he has been extremely proactive which is very appreciated considering he is fully booked all the time. What I appreciate more is that when he notices something is wrong, he pushes back which many providers can be uncomfortable doing (for example he did not agree with teeth being pulled). Dr Brady is a provider that can be trusted to take the utmost care and Atlanta Orthodontic Specialists is lucky to have him!

Wow! This practice has had my best interest in mind since the very first day. No extra fees, costs,…read moreor added unnecessary therapies. I've had the ease of absolute trust through this chapter of my life. The result AND the process itself was an overflowing joy to experience. Thank you, Atlanta Orthodontic Specialists, for bringing me a confidence like one I never had before, for educating me more about my smile, and for expanding the longevity of my health. All the appointments were SIMPLE and to-the-point. Smooth sailing. Fast. Have a lot of questions? They'll answer them. Had a bracket snap off? They'll fit you in right away. Of course, we're working with the human body, so nothing is subject to perfection BUT Dr. Stewart & Dr. Tyler Rathburn settle for nothing less..! I posted BEFORE/AFTER photos for those reading my review to see the changes that occured through my care. I used to clench from the off-balance of my crooked teeth (look at how big my jaw muscles were in the left photo). The mechanics of my bite were terrible, causing me to pop out fillings & crowns, wear down my teeth, and wake up with random chips in my smile ~ my wallet needed a break from constantly putting out fires. If I didn't listen to the signs and symptoms, the cost of the repairs would have gone too far and to the point where I would eventually start needing implants. During my ortho treatment, my jaw muscles stopped overcompensating and my face had slimmed to a V-shape. My teeth & jaw muscles began finding balance. Ortho saved my smile from a premature death. I know you're already imagining the confidence a straight smile will bring to your life. For me, working as a cosmetic dental hygienist.. EVERYONE looks at my smile. Does that make me a picky and high maintenance individual about my teeth? Absolutely. Am I 100% satisfied in the concluding aesthetics from my care? Ummm YES. The only regret I have is WHY didn't I do this sooner? I would rave more, but when you scheduled a consultation, you'll quickly see all the positivity this place floods into people's lives.

If I could give zero stars, I would. I have been sent the wrong X-rays for twice. They do not…read moreanswer the phone even though they don't close until 5:30. I called at 5:00. The operator even called and they didn't answer. Three days to get X-rays is ridiculous. I won't be returning.

I had a very poor experience during my visit to Mint Dentistry in Morrow. I ended up waiting over…read more50 minutes past my appointment time, which was really frustrating and unprofessional. The staff didn't give clear updates or show much urgency about the delay. I expected a smoother and more organized experience, especially from a place that advertises luxury service. Unfortunately, this visit did not meet those expectations at all.

I highly recommend this practice for your orthodontic needs. Dr.Huber is kind, compassionate and…read morereally listens to what you want. She offered me a few different treatment paths based on what I was hoping to accomplish and explained everything thoroughly. This is the third time I have had orthodontics, but first time at this practice (braces, combo braces and Invisalign and this time Invisalign only). I FINALLY feel like I am getting the results I want. I can't say enough about how great this practice has been. Explained billing clearly, great staff and all around wonderful experience. Thank you West Paces Ferry Ortho!

THis office is very disorganized and unprofessional. They billed us for services we never received…read more IT took 2 months and several calls with my Insurance company to get the charges removed. Both Ortho Doctors there are condescending to the patients and there staff. This place is full of negative energy.

My husband and I have been going here for 6 years or so. The whole staff is very helpful. They…read moreare available in an emergency and have weekend hours too. Dr. Salazar is always honest and kind. He does not suggest unnecessary treatments and really thinks about the best long term care of my teeth. Today I had my teeth cleaning with Francia and she was excellent. She was careful with my sensitive areas and did a thorough job. Thank you to everyone at DentFirst!

I am new to Atlanta and I needed to find a dentist. This place has good reviews online so I gave…read morethem a chance. I think I have found my dentist. The place is clean and not busy. They saw me immediately and were very friendly.

When I tell you this place doesn't even feels like a dental office!! It's more like a futuristic…read moremodern day underwater aquarium minus the fishes. The Interior Design is over the top! Flats screen everywhere playing kids friendly movies. A separate kids play room. And the service here....I mean AMAZING!!! The staff here all have their own specific roles that met with me individually throughout the process of getting my Invisalign. From the X-rays to the insurance to the paperworks leading up to meeting Dr. Wright himself... all left a Great impression. By my second visit, they all greeted me by my name soon as i walked in! Literally feels like family here! Love the Wrights! Love this place and what they bring to the community! But Overall! So excited for this new smile Dr. Wright is going to give me! - Keith

An Outstanding Orthodontist You Can Trust - Dr. Wright and Team!…read more As someone who has worked in the dental field for over 30 years, I've seen a lot--and I can confidently say that Dr. Wright is one of the best in the business. When I managed dental practices, he was always my go-to referral for orthodontic care. I've trusted him with countless patients over the years, and every experience has been exceptional. On a personal note, my own daughter received braces from Dr. Wright years ago, and the results were absolutely amazing. His work transformed her smile--and our entire experience with his office was warm, professional, and caring from start to finish. Most recently, I referred a friend who had the same incredible experience and couldn't stop raving about how excited they are to be under Dr. Wright's care. It's such a wonderful feeling to refer someone and know they'll be treated with top-notch clinical excellence and genuine compassion. Dr. Wright and his wife go above and beyond. They are kind, personable, and always make you feel like family. Even though I haven't seen them in years, I know I can still reach out--and they'll be there. I HIGHLY recommend Dr. Wright and his team for orthodontic care. You'll not only be thrilled with the results--you'll enjoy every visit. Five stars isn't enough!

Mark Thomas: It was…read moreunethical for you schedule, perform, and bill for dental services when you knew that you would not accept my dental insurance. When I retired my insurance carrier changed. You knew that this insurance would not be accepted, yet you billed me $400 for services that would not be covered.

I finally found my new dentist. I've been going to one of those chain dental places where you never…read moresee the same dentist twice because they move on so quickly. My hygienist Andrea was efficient, thorough and friendly. I didn't need any work done, but Dr Patel had some suggestions for preventative treatment and is committed to being at this practice long term. The office is modern, clean and comfortable. Carol at the front desk is a gem. It's as comfortable as a dental visit can get.