Outstanding Service from Linda at Harris Teeter I visited Harris Teeter on Thursday, June 4 to pick up a few ingredients for a salad. During checkout, Linda asked if I was 55 or older. When I confirmed that I was, she informed me about Harris Teeter's Thursday promotion for customers aged 55 and above, which helped me save some money on my purchase. I was delighted to learn about this benefit and truly appreciated Linda's attentiveness, professionalism, and willingness to share information that I might not have known otherwise. Every little bit helps, and her thoughtful customer service made a positive difference in my shopping experience. I shop at Harris Teeter frequently and was glad to learn about this promotion. Thank you, Linda, for your excellent service, attention to detail, and commitment to providing outstanding customer service! read more

Harris Teeter - Every little bit adds up! - Grocery Near Me - Arlington, Virginia

One of the best grocery stores around the Arlington/Ballston Va area. This grocery store is huge, super clean, always well-stocked with fresh products, consumer goods and quality meats. Never have I come here and the store is poorly stocked or not well-organized. This Harris Teeter also offers a huge selection of nutritional supplements and unique household items that you would have to go elsewhere to find such as a local Target, Walmart or Vitamin Shoppe store.... All under one roof! The deli, bakery and hot food bar sections are quite impressive with lots of items and goods to choose from. There are weekly meal and lunch deals offered as well....all starting around $5 bucks! But, to my surprise...one of the highlights that stood out the most is that this place conveniently has a full bar upstairs! There is a modern bar and wine shop upstairs with both offering a great selection of libation and beverages to purchase. It offers weekly happy hour specials and every day $3 dollar pints. I mean, who knew!? How many grocery stores that you patron can you say have a bar or this type of offering? In all, this Harris Teeter store location is quite impressive. The sales are great, staff are helpful and there's convenient parking on the premises of the store. The only downside I would say about this store is that the layout can be a bit overwhelming to navigate. The store is very well organized, but you do feel like you're in a bit of a maze with so many aisles to maneuver in order to find items. And God forbid., you forgot one item once you're at the cashier checkout -- that's located in the back of the store..... You will definitely have bit of a stretch to go back and get the item given the size of the store! Lol. Nevertheless, no big deal for me. This store gets two thumbs up and one of my favorites in this area. Definitely worth a trip and visit! read more

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Great, convenient location; brand new store with friendly staff and brightly lit, organized aisles. Christmas trees and decors are up already. However, their hot bar and Asian bar are elusive. Never available! It is frustrating. Came several times and finally got the cryptic answer from a kind staff (which could have been posted): week days only 11-1 and 5-7. Weekends are hit or miss, seems to be only 11-1 (and somehow not today, Saturday right after Thanksgiving). A supermarket's hot bar should be open the entire time! read more

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Their new address is 624 N Glebe Rd. I had the Thursday Prime Rib Dinner special and it was awesome. Although the sign says they will serve the steak from 4-7pm, they actually started their service at around 11:30am-ish. I called at about 11:30 to made sure they had the special. I drove from Navy Yard to the place and boy was I excited for lunch! The steak and the potatoes were awesome! The sauces were on point. It's $19.90 post tax and it's definitely one of the best office lunch I've ever grabbed! I'm coming back every Thursday! read more

I have always had a great shopping experience here. The staff are very friendly and helpful. I recently just started trying their sushi, and it is fantastic. They make sure to make it fresh every day and it truly shows. Today i tried their pre made poke bowl, it was around $13 and so incredibly filling. I loved the sauce on it and all the flavors blended so well together, i will 100% get again. It makes more a nice quick lunch when you do not have much time. I also went to the starbucks here, and my drink was probably one of the top 10 drinks from starbucks's i have ever had. I wish i would have gotten a larger size. They also do a lot of happy hour specials on the second floor which is very spacey and has a nice bar. I have yet to try happy hour but will soon. I also really enjoy that they have specials daily, for example they have $5 sushi days. The only downside is the current parking situation but I know it's just due to the construction right now so that should not be permanent. read more

Harris Teeter - Grocery Near Me - Arlington, Virginia

Everything here is extremely overpriced. Even the things on sale are overpriced. I couldn't find anything I wanted for a reasonable price. Probably will have to visit another grocery store. read more

Above & beyond customer service! My online order was missing two items & I submitted a request for a refund for those two items. Figured "oh well." Then later in the day I received a call from Will -one of the store's managers about my two missing items & wanting to make things right. He then personally delivered the missing items to my home! I was SO impressed! What amazing customer service. I definitely recommend this location! read more

there is this one specific guy there who I don't appreciate who always has to "smile" I find this very uncomfortable and sexist as well. Just because I'm not smiling doesn't mean I'm mad or that he should say that. This is the 2nd encounter already and I felt very uncomfortable. Please do something about this but over all this Harris teeter is amazing all the staff and the grocery store is amazing it's just this one guy there who ruins it read more

I placed a pickup order here. (Keep in mind the pickup area is in the garage.) Was quick and easy and I was out in five minutes.

25 years ago when Harris Teeter opened the previous store there were many ADA/ADAAG violations and I worked with the manager to make the necessary fixes for wheelchair users. This store again opened with no compliant check out or customer service counters. All the credit card readers are too high. In spite of 4 requests to meet to discuss solutions no one has followed up. I have now placed a complaint with the Civil Rights Division of the Department of Justice. read more

Harris Teeter - The customer service counter with a register is so high I can't see over it. There are no registers at the compliant window. - Grocery Near Me - Arlington, Virginia

This is specifically about the wine bar . I ordered the $4 red and was given a dirty glass. When I asked for a new glass, I was told "no one has ever complained about this" from a bartender who is consistently moody and unfriendly. Talking to store managers resulted in questioning me if it was a "busy" time..as if that's a reason to give out a dirty glass . I go there to hear live music ...next time , I'll just go and listen without getting treated like dirt. read more

This place was within 1.5 miles of my hotel and it was very convenient to shop late at night. I had just arrived from a flight and made it just before they closed. I was able to find everything I needed and was in and out within 10 min. Thank you for staying open till 1100 tonight. Great location. Thank you read more

Harris Teeter - Grocery Near Me - Arlington, Virginia

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Yikes. This used to be such a great store, but service is getting worse and worse. Cashiers are increasingly rude and not willing to bag groceries, assuming you can find a cashier working. Also, I see it is not just me. I see other customers are frustrated with the same cashiers based on some recent reviews. I just witnessed one of the ruder cashiers being disrectful to another customer (not me this time). If you don't want to be aggravated, I suggest looking elsewhere. I'm not sure why the problem is not being corrected, maybe because the store is so busy and labor so tight. Therefore, management thinks customers will tolerate the increasingly deteriorating service, and they can afford to lose a few customers. They are probably right. Over the past 10-15 years, I have written customer service praising staff when they go above and beyond, and when necessary, pointing out problems. This used to be well received and promptly addressed. However, I've noticed Harris Teeter no longer responds to customer feedback either. This is another clue to me that management doesn't care. However, sooner than later, a competitor will land in the neighborhood and give customers a better service option. It is in my neighborhood, so I still go too, but if I am out elsewhere, I try to make a point to do my large shopping at a different grocery now and keep my purchases small so that I can get in and get out to avoid being hassled or insulted. It is too bad, since great customer service used to be Harris Teeter's great selling point. read more

The pizza that they sell here is great and affordable. I came here to purchase several grocery items to carry me through the next couple of days, but the pizza slices located near the deli caught my eye. They are absolutely huge, and still only $3.00 which would cost double the price at a pizza restaurant. I couldn't resist the temptation, and I got the margarita pizza slice that features a huge tomatoes slice in the center. The Greek pizza, and chicken ta o ski e also looked appraling. While I was in this sode, I also ordered a half piound of the thinly sliced Boars Head Honeycoat ham. There was also a pack of the onion jack caramelized cheese that I had to get. Next up, I purchases some bananas and apples, as well as, a half gallon of organic while milk. This grocery store has a huge selection. read more

Harris Teeter - Grocery Near Me - Arlington, Virginia

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I've been a customer for long time, today I had the worst customer service experience with cashier Ana was so mean she didn't even say hello she told me oh I'm not bagging any of the stuff you can do it ! which I'm fine with it just please Harris teeter don't hire racist people or mean people you have better options or train them as a must be nice. read more

TAMIKA PICKS FIGHT WITH CUSTOMER & COWORKER AT SERVICE DESK I went to the Service Desk to get a raincheck with J. helping me. J. wrote out the check for 4 items and was about to hand it over to me when Tamika snatched it out of her hands!!!! Tamika defaced my raincheck and downgraded it to 3 items. Tamika declared that the new limit according to Corporate was "3" items and as the Manager, she had the final say. Both J and I protested that rainchecks were currently being written with the 4 item limit. During this incident, there was a line behind me, with Tamika choosing to ignore the customers in her line and instead inserting herself into my transaction with J. Tamika initiated the dispute. Tamika's actions sabotaged her coworker's role and ticked me off as the customer. She used her "Manager" title to intimidate us. Tamika is a workplace bully and power tripper. Tamika weaponizes rules against customers and she actively chooses to IGNORE and DENY customers when she can. Her rules over customers approach is petty, unreasonable and damages customer relations. During a previous run-in with Tamika. Terry at the Service Desk sent me to Tamika's line for help with ringing up a raincheck. Upon arrival, Tamika told me that she decided to close her line. Ever after I told her that Terry sent me over, Tamika refused to help me and sent me away. Tamika prefers to hover over cashiers, counting money at the next register to spy on them rather than hands-on assisting customers. At the Service Desk - it's Deny, Delay, Pick Fights, and Mock Customers. Repeat. Tamika's disrespectful behaviors incite customer anger rather than promoting customer satisfaction. Tamika's actions are bad for business. Having to interact with power tripping Tamika ruins the store atmosphere and makes shopping at HT very unpleasant. I reported Tamika to HT Management but they believe that she can be "coached". Since Tamika enjoys ticking off customers, there are others out there. Customers who have been mistreated by Tamika should report her to Harris Teeter Corporate. read more

I stayed away for a while after my first negative encounter at this location. Over time, I slowly returned because it's closest to my gym and on the way to/from other errands. It was going quite well until tonight. I stopped in with a very short shopping list (just salad and unsalted butter), but I ended up picking up additional items as I was walking through the store. I didn't even bother grabbing a cart or basket when I first entered because my intentions were set on just those two items. When I finally arrived at the produce aisle, I had to walk around a maze of hand carts and dollies. Then, I had to set down my armful of goods on a shelf so I could pick up a box of salad. Before I could I even take a look at the package, a worker behind me said, "Are you leaving that there?" I was so stunned I couldn't believe I heard the question correctly, so I had to ask him, "Excuse me?!" The worker PULLED OFF HIS FACE MASK and leaned in closer to me just to repeat "Are you leaving that there?" "You mean this stuff that I plan to pay for?" I pointed to the stack of items I had not planned to pick up. He nodded yes. I should have left everything there and stormed out, but I didn't want to prove him right (and I really needed the butter and salad btw). Instead, I picked everything up and walked away, completely flustered and outraged. Another worker came after me to apologize and I told him this was the second time I was rudely accosted by a staff member in the produce aisle at this store. Seriously, Harris Teeter, what is wrong with your produce workers?? Is there something in the sprinklers? read more

Great experience with the Pizza department! We had Goodbye Party and ordered 8 pizzas which was a lot to ask from this crew but they came through with some delicious pizzas for the party and would highly recommend. Deion in particular was very helpful in making sure I was able to get the pizzas to the check out and worked hard in making my experience extraordinary. Thanks so much! read more

Always lacking in the smaller carts. Never enough registers open and said checkout lines get long.

Every staff I've met at this Harris Teeter has treated me with respect. They are a shining example of customer service. I always go back over other grocery stores because the way I am treated there reduces so much anxiety. read more

I wanted to give a shout out to the wonderful women of the bakery! This weekend it felt like everyone wanted a cake or cupcakes or something specially made, and they were so kind and so patient and really showed they cared about their customers. It was really lovely. Also, in general, this is my go-to grocery store, its always clean, well stocked and the staff really goes out of their way for you. read more

I like the new store as the layout is quite good. But, this store continues to be riddled with rude and unhelpful check-out staff. I went to the service line as I had a full cart of groceries, only to be rudely told by the cashier that she would not handle my recyclable bags and she insisted that I pack all the groceries. She was incredibly rude and frankly, I will be heading to Traders Joe from now on as they train staff to be very service oriented and super friendly. Bye Bye Harris Teeter. Major fail. read more

Harris Teeter is a semi-upscale supermarket chain that has high quality produce, meat, packaged goods, and prepared foods. This is a relatively smaller location. Many of the other stores have an extensive hot bar with things like chicken wings and Asian food, a stand with freshly made pizza, and other made-to-go offerings, similar to Wegmans. However, this store has no room for that, and my understanding is that it will eventually be torn down to redevelop and rebuild. You can fresh sandwiches at this store and there is an olive bar. Most staples are solid here. Let me especially highlight their store brand seltzer and sparkling water, which gives La Croix a run for its money. The sushi here is also much better than a typical Giant or Safeway. The only thing I'm reluctant to buy here is seafood. I've purchased a few items that have gone bad very quickly, making me wonder if there is some sort of supplier issue. But the meat is always okay. Come during the day for samples of cheese, fruit, and bread! read more

The pharmacy is the only good thing. Slowwwwwwwwww for ID checks at check-out, very few human checkers, rude patrons who think they've "arrived" by shopping there, little selection. I don't understand the fascination with this chain. It's not even that much more affordable than Whole Foods or Giant. read more

The Ballston Harris Teeter has generally been a good shopping experience until November 2020. As you walk in and go through the produce area, there is a foul odor, like spoiled meat. I think they need to clean the store. I am more & more reluctant to shop there, as it is not a pleasant experience and there is no reason for a grocery store to smell this bad. read more

Today's snowy weather reminds me this store almost never clears the snow from the sidewalk on the Glebe Rd side of the store. So if you need to walk to or past (I recommend past) Harris Teeter, remember that they appear to have no concern for your safety. read more

Too small hard to navigate. Very, very cluttered. Hopefully when new store opens theses issues will be resolved. Upstairs with wine, RX and home goods is forgotten. Too messy. Front of the store is awful. read more

I visited after a trip to a nearby Giant left me still needing to fulfill my entire grocery list. Parking is spacious on two different sides. The aisles are wide and the self-checkout is efficient. They have a really nicely stocked bakery and a wide variety of ready-made meals. Organization seems pretty logical in general. The produce looked fresh and it was easy to get help at the deli and meat counters. I like HT, generally, and would definitely revisit this location if I was in the area. I would definitely choose this HT over the nearby Giant. read more

Manager walks away: While the store is generally nice and has a good selection I had a bad experience that speaks to why the store seems to be getting increasing bad reviews. The checkout machines are old and unreliable. I asked to speak to a manager. The manager, standing beside another employee, made eye contact and then walked away checking her clipboard rather than speak with me. Nice work Harris-Teeter. If your manager doesn't think they are there to help customers, I can understand why your staff doesn't care either. read more

Nothing bad to say about the Ballston Harris Teeter. Even though it's a drive away nowadays it's honestly refreshing to come to a grocery store where you can actually walk down the aisles without getting run over by Arlingtonians who seem to have nothing but contempt for their fellow man (looking at you Whole Foods). The parking lot is spacious and pretty easy to navigate. I don't have the absolute fear of God struck into me that my car is going to get hit by a senior citizen like the Giant on 29 and Spout Run. Quality and variety of meat, vegetables, and seafood is much better than Trader Joes, though the prices obviously reflect. HT is good if you need to stock up on large quantities of chicken and pork, or buy specialty items like ribs or pork shoulder. The upstairs is pretty peaceful even on busy days. Lots of party stuff, pet food, toiletries, and wine. It's a very strange mix but you get used to it after the first time you come here. The rest of the place is pretty standard, though there are usually some good finds on the drink aisle: energy drinks, flavored tea, and protein shakes. read more

I tried to create an account so I could use it to schedule vaccines shots and it said the VIC number on my card was not acceptable (even though I use it weekly when shopping) and my e-mail was in use - sure, IT'S MY EMAIL! Their computer system is a mess! read more

I'd like to update my review...now 5 stars because they have more cashiers on Sunday evening. No more long lines to checkout! Thank-you!!

I literally watched managers make a bagger go and get carts in the violent thunderstorm. They weren't given a raincoat or umbrella. Another customer had to give them one. NOT COOL. read more

Please avoid the Pharmacy on Glebe Rd in Arlington, Virginia. This is based on the following facts: Staff is argumentative They consistently get the prescriptions wrong The staff always overcharges for prescriptions based on Good Rx rates. There is NEVER a smooth transaction. You are much better off going to CVS or Costco if you want competitive prices without a hassle. read more

Yeah, not a fan of this Teeter. I only choose to go here if I'm desperate or because they carry a certain item that another HT doesn't carry. That was the case for my most recent visit. My first visit, since I'm new to the area, was mid '18. I had an exchange with a few "managers" who were just awfully rude. I know that's a lot of the mentality around these parts, but it just isn't necessary when I was completely respectful about the situation. Most of the employees aren't very engaging or friendly, and during the last visit the cashier was just throwing by bags around to rearrange the small cart. Unnecessary. NFG here fo' sho'. read more

I don't know what happened to this location but it's always ridiculously understaffed now. On any given weeknight the self checkout line stretches alll the way through the produce section. The normal registers get so backed up the line of carts will go into the aisles, completely blocking them. Last time I came here, I immediately left and went to Giant, as this takes less time than waiting in the longest line I've ever seen at a grocery store. read more

This is my primary grocery store in the area, which is saying something cause I pass at least 3-4 other ones along the way to get here. The produce quality here is pretty dang good, and they always have a ton of seafood/meat. Reason for the 3 star? The deli line. No matter what time of day you show up, or what day of the week, the deli line is absolutely disturbing. They really need to go with a ticketing system so I can go and get my produce while I wait to get my cold cuts. The women working the counter are fairly nice but they really work on "island" time, taking 15 minutes to prepare 1/2 a pound of 2 separate items. Sadly, Arlington isn't an island so when I come to shop I'm in a rush. Once I even witnessed the most awkward exchange of my life with a new deli lady and the manager. The new deli lady had no idea what I wanted, messed up the cut and when I told her no, shaved ham please, she disappeared and then started doing something else...Ok so I stood around, waiting. The manager noticed me still standing and asked me if I got my stuff which I said no. The manager proceeded to berate the woman, in a rather kind way, however the new deli lady was practically in tears and was forced to go on break. I honestly have never felt more awkward in my life. The other absolutely crappy part of this place is the traffic flow here on weekends/ the flow of how the lines for checking out are. Sometimes you can be waiting close to 30 minutes just to check out. read more

Harris Teeter is my favorite local grocer in Arlington, VA. I find most of their pricing comparable to their lead competitor, Giant Food, and HT's produce is generally consistently higher quality. Prefer to visit them during the work week, though I want my bags packed for me, according to tradition, whether I use their store-supplied paper bags or my own reusable cloth bags. Lately, some check-out people pack your bags, some don't. Generally, HT employees are good-natured and helpful. read more

Sloppy/Lazy Management I was in a hurry after work this evening so I stopped by Harris Teeter for a few items. I am particularly fond of Stacy's Pita chips but I happened to notice that the HT brand pita chips were on sale for $2.99 so I went with them. I check out at the register and the chips get rung up for $6.49. I contest this with the register employee and he summons a manager who happened to be loafing near the checkout. I explain that the chips are on sale for $2.99 and the manager proceeds to walk down the salad dressing aisle for a "visual price check." Two minutes later he comes back and asks, "where did you get these?" I said "the chip aisle" (DUH!!). The register attendant begins to make some sort of excuse about the sale ending "yesterday." Instead of waiting for the manager to walk all the way over to the chip aisle for a real price check I had him simply void the item. No apology. No effort to even check the real price. Harris Teeter is overpriced enough. They don't need to mislead their shoppers with false sales. read more

There cashiers were so disrespectful and very rude, her name is VELMA, a black lady and the other cashier for morning is the asian lady, my mom can't recall the name( she is Vietnamese or Chinese) this two are the epitome of very bad customer service, they dont have any manners, so rude and disrepectfull. They doesn't care. They are just her for their pay check. The way they talk and interact with the customer is so disrespectful. If you CAN'T do your job properly, then QUIT!!! They did this to my mom. Who is a senior citizen twice! We've been doing our groceries here at 600 n glebe road arlington Va. For 8 years now. We don't deserve this kind of treatment!!! You should hire GOOD people! read more