Great store. Only bad is that if you live in WA, you cannot purchase in OR and save tax. They…read morehave to ship to your address. So no tax saving here. But great store, service, and product. I guess if you're spending a few grand on an office chair, then what's a few more hundred for tax, right?

If you are opening an office this a great place to get new or used pieces. If you need a single…read morepiece of office e furniture, may not be for you. It was interesting to see all the pieces and they have a great little plant shop too add a bit of green.

We had an outstanding experience at Johnson's Furniture. We were welcomed in and given ample time…read moreto look around on our own. When we had made a decision On our choice of dining table and chairs, we met with the salesperson. He spent a good bit of time looking over everything on the computer with us. We got a beautiful set at a good price. We also had delivery and set up. The furniture arrived as expected 2 weeks later and was delivered and all set up for us. great service from start to finish. I think our sales guy was the guy in another review who was resting in a chair! Seems like he's super comfortable in his line of work and maybe he was testing the merchandise!!

We have purchased three times from Johnson's Furniture in Newberg. Eric and Scott have been great…read moreto work with. Both are very friendly. Scott who we have spent the most time with is quite personable and really goes out of his way to take care of his customers. In our first interaction more than a year ago we went in shopping for a mattress to put on a child's bunk bed. We were looking for a comfortable, affordable mattress. They didn't try to sell something we couldn't afford, instead we were directed to exactly what we needed. As a result we have returned twice more. The prices were fair, in one case he even found extra savings for us in the form of a manufacturer deal that arrived in the mail while we were there looking around. They let us purchase a mattress, then return it when it wasn't quite the right one for us a couple weeks later, then helped us purchase the perfect mattress. We have been sleeping great ever since! We also purchased a sturdy bed frame, bunk bed foundations and all for great prices. They also offer a more affordable, higher quality mattress protector than we have seen elsewhere. It is nice to visit with someone who knows their products and can offer helpful advice. They have treated us very well as customers and we will be back again.

We ordered a very expensive and large couch from Key Furniture. The only issue I have is that the…read moredelivery date was not succinct. We decide

EDIT: Key Home Furnishings has now picked up this custom, "non-refundable" recliner purchased last…read moreOctober and refunded my full purchase price. I've updated my rating of the store. I won't be back, but glad they finally listened. Buyer beware, please! I am sorry to have to detail a customer service nightmare unfolding. This store appears to be a great place, with helpful associates and a decent selection. My experience has proven that after you've made your purchase, if there are problems, you won't be treated fairly or with respect as a customer. I have many years' experience in the past as a co-owner of a respected upholstery cleaning company and I am familiar with upholstery construction and how various fabrics hold up over time. I bought a Flexsteel recliner in August 2025 after many hours of consideration for the brand choice and especially the fabric. My sales rep seemed helpful and kind as I asked about the most durable fabric I could choose. I settled on my choice after that discussion and was told I'd made a good choice for my concern of durability. He had also mentioned in passing that some fabrics in the past from Flexsteel hadn't been durable enough and had been pulled from the lineup. I was told these recliners will last 30 years. The recliner arrived in October. Shortly after, I started seeing significant issues. 1) The chair squeaks and groans loudly when returning to a seated position; 2) the fabric started pilling heavily after only a few weeks in my home; 3) the batting is insufficient--this was confirmed by their 3rd-party repair service man who inspected the recliner in my home; 4) the interior of the piece reveals very shoddy workmanship, with stuffing coming out of unfinished seams, missing staples and lining fabric not attached where it should have been; 5) the right armrest fabric is noticeably crooked and their customer service rep insisted I try to work the fabric into place myself, which is impossible to do--I've tried. The repair man did not have tools when he entered my home and I thought he was there to assess, not actually do the repairs. He agreed there was insufficient batting in the recliner. I told him that if they are going to insist that I use a pill shaver to remove the pills every couple of weeks for the duration of owning this piece, and if I would have to accept the extra piece of 3rd-party batting he said he could stuff into the back rest (with nothing to be done, apparently, for the seat and footrest) I was not interested in keeping it and would ask for a refund of my purchase price. This recliner has failed the most basic of standards for a piece of any quality. I could have spent at least 6 times less on a disposable piece of furniture from Costco instead. Worst, I was now told by Barbara in customer service at Key Home that I have refused the rep's help and that therefore my warranty case is closed. I am now looking at taking this issue and my many photos (with metadata) and documentation to small claims court. I recommend, of course, that you shop elsewhere.

Dana will dial in your preferences. No hesitation on this choice. Don't bother spending time on…read moreresearching other furniture options. You have found furniture nirvana.

My husband and I were on the hunt for a new dining room set. I did some research online of a few…read moreplaces we wanted to visit. Portland Furniture was our first stop of the day. The space is very appealing to the senses. Great vibes. I was disappointed that I was unable to view dining room sets in person but I will say I learned most places we visited that day had the same set up. I am thinking most likely due to space. Many pieces of furniture but lacking DR sets to view in person. We sat in a few chairs and found a favorite one. We didn't pull the trigger until we looked around other places just in case we found a matching set elsewhere. Welp, we came back full circle to the most comfortable chairs we sat in that day. We communicated via text to complete the sale and picked up our chairs not too long afterwards. Very pleased with selection, communication, quality and style. Store space is filled with beautiful quality furniture. Check them out!

A friend recently asked me where I purchased my sofa. It was the first piece of furniture I bought…read morefor my house 15 years ago. As I sit on it now, thinking about 2 toddlers (now teens), 2 cats (both around pre-purchase), and a less than gentle 6 ft husband, it still looks and feels good enough for someone to ask me about it. Bella for the win. I have now purchased 3 sofas from them & have no reason to go anywhere else. Always excellent, friendly service. I hope they stick around!

The customer service was excellent. They have a very good selection with plenty of fabric options…read more Was also impressed with the value. We purchased a large sectional

Denali Furniture and Ben are fantastic. I would give 10 stars if that was an option. Loved that I…read morecould pick the slabs for my table and benches so I ended up with exactly what I wanted. My table and benches are absolutely incredible - I was speechless when I saw the finished project. I have to admit that when I saw one Denali's tables in a wine bar in Portland, I didn't think I'd be able to afford one. However, that wasn't the case and I highly recommend stopping in if it's something you're interested in purchasing. Ben is so knowledgeable, has great ideas, and takes pride in his work. I had a wonderful experience, am simply in love with my dining table and benches, and can't recommend Denali highly enough.

Beautiful workmanship and hyper local. If you want organic furniture made to order and sourced from…read morethe Pacific Northwest ... look no further.

Great after-sales service. Even waaaaaay after sales. Chris is the best at this job…read more Knowledgeable and quick to respond.

My experience with Office Furniture Direct has been exceptional. I came in looking for a very…read morespecific type of motorized standing desk setup. They created a quote for a custom configuration that was exactly what I wanted for well below MSRP. I'm pleased to report that my delivery and installation experience was also excellent - they arrived on time and had me up and running (and perfectly calibrated) on my desk in short order. Everyone I have dealt with in this company has been courteous and accommodating. As an IT consultant, I run a very busy schedule - and they were willing to bend over backwards to get my desk to me at a time that I would be in my home office. I'll be recommending them to my clients that need office furniture.

Choices are very slim. Prices are maxed out because of nationwide low inventory. Looks about 2/3…read moreempty inside compared to years past. Sort of a, "we're open, but you're going to pay big time" vibe. If you think customers will pay top dollar for floor models, good luck. Waiting months to get a new one if you order and pay in advance? I kind of think this may be the end if they can't stock the store, plus the constantly poor reviews. Will they still be in business when the new chair finally arrives? This area of town is pretty rough right now. Not a lot of incentives to go there.

Wow, I am so impressed with the service we received from the people from The Chair Outlet. They…read morewere very professional, with no pressure whatsoever. We took our time sitting in various recliners, and I think we could've sat there all day if we had wanted wanted to! My hearty thanks to Matt, for his unequaled service after the sale. I LOVE my new chair! I would not hesitate to recommend THE CHAIR OUTLET to anyone looking for a barstool, rocking chair, or recliner. They have them all!