I love this place. it was so easy and convenient to get to size storage unit I needed. I really…read morelike the fact that I can have it taken out of my account and I don't have to worry about being late. And it is easy access to and from my unit. Also I can get into it anytime I need to without having to wait on someone to open the gate at a certain time. I highly recommend this company to all my friends and family.

Catherine ---The transaction was easy to get started. I really liked the electronic kiosk. The…read morerepresentative was knowledgeable and friendly. I just had a hard time to add my home insurance to the account but hopefully I have that done now. It is very convenient --which is how it should be. Thank you...

I've moved a lot and had to use storage facilities quite a bit.. Keep it Stored is by far the best…read moreand easiest storage company to work with especially if you have multiple units. Their customer service is impeccable.

I never thought I'd be writing out a long, drawn-out review for a storage center, but here it is:…read moremy experience with Keep it Stored is better than most experiences you'd expect from a hotel concierge or a 5-Star Restaurant. No, seriously. You look at either the reviews here on Yelp for the two locations, or the 100+ reviews they have for the two locations on Google, and the skeptic in me thinks, "nah.. there's something wrong here, they paid an SEO team to write these..." or something. Yeah... no. It really is as good as reviews say it is. And it all starts with one man: Kurt. If you read the reviews, you'll see Kurt's name a lot. He makes it a personalized experience. Did I really just use the word "experience" in a storage rental Yelp review? Well, yeah. Kurt just takes the storage experience to a whole different level. Kurt and his team get to know you and your business (or if you're renting just to have some extra space, he gets to know you personally) and persistently makes sure what his business is offering is what's best for you. Some highlights for me? Well for one, the prices they offer are better than anyone around. Hell, they're better than storage prices you'd find 80 miles outside of Charlotte. The move to keep it stored for me was more convenient than my prior parking spot (I park a trailer there). The parking spot itself was bigger and in a much more convenient format (it's a spot parallel to the curb, but it's so big, I can pull the trailer right in, and pull straight out upon arrival/departure). You even have access to an app that can open the gate for you when you're within a block of the storage center. 24/7 access is available for a very small fee (it was 5 times the fee I was paying at my prior facility for 24/7 access) and everything is imaculate. I really wish Kurt would also go into the restaurant industry, or maybe insurance, retail, package delivery maybe? At most, I'll settle for him and his team just staying where they are as the best storage solution I could have ever asked for. Believe the reviews, you're going to be very happy here.

Very clean storage units and the process was very simple to rent a unit. Also the lot has 24hr…read moreaccess which is very convenient.

From the owner: When you find yourself with too much stuff and not enough space, turn to the storage experts at…read moreAmerican Storage South in Concord, North Carolina. Our storage units come in a variety of sizes and types, from traditional to climate-controlled units for items sensitive to temperature and humidity changes. We even offer covered motorcycle parking if you need to clear out room in your garage. Whether you need to make space in a spare bedroom for a new baby or you're looking to expand your business and need a place to keep excess inventory, American Storage South can help. Let our experienced leasing team work with you to find the ideal storage solution for you. Visit our website today to reserve your storage unit.

We used Southern Self Storage for more than three years. They were always accommodating and helped…read moremake life easy as we went through several transitions. At one point we had two units (one for us and one for my in-laws), when we closed one down, they allowed us to swap units. When my Father-in-Law passed away and we had to quickly empty their apartment, they allowed us to temporarily move into a bigger unit and then the next month allowed us to move back to the smaller one. For both of these moves, they found a unit that was close and apologized that it wasn't closer. It was perfect though because we could walk in between the two instead of having to load it on a trailer. They made one small part of the ordeal easy to deal with that and that is priceless in my book. They are wonderful to deal with and if we ever had a need to rent again, we would definitely return to them. They care about their customers and that is worth more to me than a name brand storage facility.

From the owner: Family owned business for 20 years. Rate lock for one year…read moreguaranteed. Clean, well maintained facility. 24 hour access.

Great storage facility and great location! I appreciate how clean everything it. You can…read moreimmediately tell your personal items will be safe at this storage facility simply by the way they maintain the office and grounds. Love the security at this facility. Lots of cameras throughout. You have to use a special passcode to get through the gate. Once punched it I get welcomed by the gate! Lol. The storage unit was very clean and they spray for bugs regularly. Zaine Dickey provided excellent customer service. He provided me with what was available, showed me my options and reviewed the prices. Zaine never pushed me to make a decision which I appreciated. The owner at this facility is the same owner as the Keep it Stored off Pitts School Road. I used to rent there so I knew I would get the same service and support. If you rent there is a small fee for processing but they give you a lock for your facility so it really evens out. Thanks Keep it Stored!

The sellers' market for real estate is so good I've found myself homeless and deep-pocketed. My…read morebelongings needed a home while I found my new roots, so I went to see Kurt Locatis at Keep It Stored and knew I'd found the right spot MINUTES after walking through the door. Kurt has buildings of pristinely clean spaces, perfect for storing leftovers from small homes or sprawling mansions. The security in this place is airtight and the prices are incredibly reasonable for all you get! We had to chat a couple of hours because neither of us had anywhere else to be. He's a great businessman and a wonderful human. Now not only am I trusting this business with my favorite original art, handmade quilts from grandmas passed on, and important documentation, I'm trusting that man with my friendship. And I think both those decisions are winners.

Once again, the Mr. Storage team met all of our needs as we rented a truck from them. We would…read morehighly recommend them to facilitate a move.

I was moving to a new place in Mid August 2022 and needed to rent a U-haul. I called the day before…read moreI needed to rent it to reserve the truck and they had it waiting for me when I went in the next day. Not only that, it turned out I didn't need the size truck I reserved but one size smaller. That wasn't a problem. I had the truck for two days and brought it back earlier than expected and I was reimbursed some of the money I put down originally. Had no problems at all. I recommend them if you need to rent a U-haul.

I love this storage unit ! it's clean, I feel safe as a woman to go alone and management is always…read moreavailable !!

This is the worst company ever. I pay for 2 different storage units. I've had to move my stuff two…read moretimes due to getting a price upon establishing account and then two months later seeing each unit's priced raised by $30 each. To avoid this price increase, I had to move to another unit with new price and then bam, price raise again. Also, I had my autonoay setup through the app. When I received an email saying my payment was late and I was being charged man extra $40 for each account, I called them saying I had auto pay. they admitted they have problems with their app but still made me pay the late fees. Also, on the app it showed that I had a past due amount for September, however it shows coming out of my bank account. I've called 3 times in a month, because nobody is in the office unless you schedule an appointment so you have to leave a message and wait for them to call. 3 calls this month, no return phone call. Please find another company if you don't want constant issues. I now make my payment manually, but I'm hesi about making October payment when it's showing I still owe September, and if I don't pay it.....am extra $40 for each. They truly are a horrible company. Management has no clue what they're doing. Oh and the one time I had to pay a late fee, they locked my unit. Now, they didn't just add their lock to keep me from getting in, they drilled my lock out, the lock they charged me $25, forcing me to purchase another. When I confronted them and told them adding a lock would have kept me from accessing my stuff and that destroying my lock was unnecessary, she shrugged her shoulders and said that's what they are allowed to do. I said "so because you're allowed you just cost people extra money?". she grinned and shrugged her shoulders. save yourself a headache and go elsewhere for storage. Constant problems for 2 years now. Once O get back to NC I will be moving to a different storage company.

BEWARE RENTERS!!!!!!…read more Will give you a surprisingly low rate and then send you a letter saying your getting a rent increase. They gave me a $77 rate and then increased just a few months later to $112. This is bad business to sucker you in and then increase your rates. They should advertise their rates as promotional rates and let the customers know at least 30 days before changing the rates, not one week. Oh yea and the reason for the increase is to make improvements with the facility. This is almost a new facility , what improvements are needed? Just a dishonest company taking advantage of their customers. I will attach a copy of the letter in photos.

UNSAFE. I have had excellent service so far, but everything went to hell today. I drive to my…read moreunit mid afternoon only to find the fence has been cut and peeled back like a sardine can in the back of the perimeter. Then it gets worse - there is a path to the location like it has happened before. When I texted them, they said we will notify maintenance. Notify maintenance did not address the crime so i called. When I called them, they said they were not aware of the fence being cut. (Yet I had just texted...scary) They advertise they have cameras- why would it not have been discovered by mid afternoon? When I called management, I asked them to give me an update when the police were called because Concord police said as a tenant, the owner needed to report the crime. Wish I could post how the whole fence section was cut it. It is truly sobering, especially when every tenant is required to buy insurance or show one's homeowners will cover it. This facility is not safe!