I had an appointment for a Nuclear Thyroid scan last week. I checked in on the main floor and…read moreeveryone I talked to was cordial. Brian was my doctor. He was easy to talk to and answered my questions. He made me feel comfortable as I was a bit anxious. The scan went well and my thyroid is good! Thank you!

Recently I received an arterial transplant in my leg. The surgery was performed by Dr. Kahn…read more Everything went perfectly. Upon recovery I was treated like family from the doctors to the room cleaning crews. I could not have experienced better treatment. Saint Joseph's Hospital was truly amazing and I would recommend it to anyone needing medical assistance. Thank you all at Saint Joseph's Hospital for all you have done for me and God bless.

Excellent staff and secure building. Valet parking is helpful as this place is huge…read more Bring your walking shoes, cane or your walker. The volunteers go above & beyond. Highly recommend all of Upstate Hospital services.

Save yourself some serious aggravation and money, and go somewhere else if you want competent ER…read morecare. I went there ONLY because it was Memorial day weekend, and my primary care doctor was not available and told me I should go there. Once there, the receptionist had the personality of a rotten potato. I was suffering from SEVERE, acute pain in my lower abdomen. After an hour of waiting, I was finally brought inside to triage. The young nurse was SUPER nice and efficient. It was all downhill from there. The young attending physician was chipper, but TOTALLY clueless as I explained my symptoms. After drawing blood, taking a urin sample, and running an ultrasound and a CT scan, I waited 6 hours for them to tell me they had no clue what was wrong with me and sent me home, without so much as one aspirin. Two days of extreme agony later, I passed a huge 9mm X 7mm kidney stone, that looked like it was made out of broken glass. The ER physician was incompetent, the "reading" physician that looked at my CT scans and didn't see a huge kidney stone blocking my urethra wasn't even at the hospital, he was in MICHIGAN! Total incompetence on the part of the ER "physicians", to the point I called the head of the ER department and he ADMITTED that "mistakes were made" that night". Upstate doesn't care about your well being, they only care about making money. Six hours in that ER, with NOT even a clue of what might be wrong with me, resulted in an itemized invoice for just over $10,000.00! The CT scan alone was $4932.00, and one bag of IV solution cost $1600.00. THIS is why everyone's insurance premiums are so ridiculously high.

We were on vacation in upstate New York when my husband suffered a medical emergency that required…read morea hospital visit. After surgery at Oneida hospital, his recovery was not going well and he was transferred to the Neurological ICU at Upstate. After more than a week there, he passed away. I cannot say enough positive things about the ICU team and the people who cared for him. A lot of people came and went over the time we were there, but the care and attention were unfailing and compassionate. I particularly want to acknowledge Dr. Mehta, whose compassion was unbounded and whose practicality was unmatched as we dealt with some very difficult decisions. She communicated regularly with my family and helped us understand the process we were going through.

absolutely terrible in the waiting room for forever and literally no one has even gone in and it's…read morebeen hours

Very poor care. Not just for me but for the other two patients in my room. Turned on light for…read moreassistance it would take at least 20 minutes for anyone to show up. Only to tell you they needed to get someone else. All three of us patience had surgery. Pain meds were very slow coming. While we were in severe pain. Contacted the complaints dept. when I got home only to have them tell me "The RN's must have been busy with other patients or needed time for presciption for new meds. That was not the case for me. Out of 3 days of being there and two other patients needing meds. They want me to believe The RN's were always busy. Always waited 20 minutes or more for any assistance. Waited 45minutes on one occasion to get help with getting from my bed to restroom.

Absolutely terrible! Unwilling to let more than 2 visitors in room despite far travel. Would not…read morerecommend. Go elsewhere is you have people who love you!

outpatient care; I received good matches with compassionate, good listener and genuinely wanting to…read morehelp and give solutions of different forms of treatment for neuroplasticity of the people I worked with. This support, knowledge and compassion is just what I needed to help me start to recover.

I was sent to evaluation for throwing a water balloon at my mom…read more The police showed up and sent me to the hospital after my mother told me that if I didn't apologize for it she would call the police. I threw it while I was in an argument. I am not making this up. I am not lying. After being sent to Hutchings, the social worker and therapist insisted there was something wrong with my brain. I'd tell them my issues with my parents and people around the town, and they would roll their eyes and look at ceiling. The television was on all night and when I'd tell my doctor about this the staff would insist I was hearing voices. Originally I was on the "south" side, where people of "ethnicity" were. The people there were very scary and they then sent me to the "west" side after complaining many times. The food was practically inedible, probably worse than the food you would see in a prison. On the West side the staff would call me names like "kike" and they would write reports saying what I was doing at every moment. I had told my doctor that my parents were abusive and when she would ask for examples would say that my dad had borderline personality disorder and that my mom had been stealing and wearing my underwear. There is many other examples but I will not say them in this review. One time as a prank I had set up a mannequin to scare people. It looked like a child with a blanket over him, completely white similar looking to a ghost, and I had created it out of the two hampers, some pillows and a pair of shoes I didn't use. My social worker told my mom that I should be kept in there longer since I was having hallucinations of a ghost. I also asked for a belt since my pants were getting baggy because I was rapidly losing weight from malnourishment. They never gave me a belt. I also asked for a book, band-aids, a purple sweater, and a CD player with jazz Cd's that my mother had given the staff for me, and they never let me have those things the whole time I was there even though they told my mother that they had given them to me. I also got an infection on my face, from a pillow that the staff gave me that reeked of urine. The first week I was not allowed to go outside, and they didn't even let anyone go outside. After a week of complaining, we were allowed to go to the "patio", which was the size of a very, very small backyard. For "group" the activity organizer made us do things like read children's books and paint using acrylic with overused brushes. I kept on asking if I they would let me have a discharge since I needed to get back into school before it started, and instead they made me go to "school" with a teacher who didn't know anything about the assignments I was given from my school. My mom had short visits with me and the staff would act completely different when she was there and she was not allowed to see where I slept because of a "policy". The temperature was constantly 62 degrees. I had said to my doctor once, "How's that insurance money working out for you?" And she turned a deep shade of red. After my discharge I was in worse shape then I was in originally, and I was just acting so they would let me out. On the day of discharge they made me fill out a form rating the hospital, and they said that it was required for when I would leave. My hands were shaking and I rated everything "good" to "excellent" because I was afraid they were going to keep me in there longer if I didn't fill it out they way they wanted. The whole time I was filling it out the doctor would stare me straight in the eyes. My mom would also stare at me the whole time I talked and would cake herself with makeup, and she would never wear makeup at her job or in real life. She was also wearing gold earrings that I had in my jewelry box, and when I got angry and said that my mom stole them from me she would say to the doctors that I was lying about it. There's much more to this story but I think you can get the picture from this review. I also think a guy from the staff was having sex with one of the patients.

Dr. Patrick Smith is an amazing dentist. He is the only person I fully trust for all of my dental…read moreneeds. Overall this is a great dental practice. The support staff is very friendly and extremely knowledgeable. Highly recommended if your looking for a dentist in the Syracuse area.

I went to the syracuse VA emergency room last month. I hurt shoulder and the doctor on call ask me…read morewhat I hoped to accomplish. I can't believe he asked that. I wonder where the VA gets some of these doctors. I have been going to the VA for years and I know your not getting the best care. I will start going outside the VA in the new year. I find going to the VA a waste of time.

I use the VA hospital a lot. I have not received better care anywhere. I cannot say enough good…read morethings about the care I have received. Both in Patient and out patient care. Everything is on time, even early. everyone is very friendly and courteous. All my Doctors have been friendly and knowledgeable. I have been a patient at the amputee clinic for the past 6 months. Everyone is fantastic. They have been right on top of everything and they have been with me every step of the way and taken care of all my needs. I hope everyone has the same experience I did and I hope the hospital administration appreciates the quality of people they have working there.

Two of my children have blood disorders and have had to have extensive stays at Golisano. I LOVE…read moreLOVE LOVE this hospital and feel so blessed that we have the facility and staff right here in our city. These people literally saved one of my children's life. Parents are allowed to stay right in their child's private room, that is much bigger than most hotel rooms! Each room has a playstation, huge walk in bathroom, and an amazing view of the city. The building has state of the art playrooms, a quite nature room that plays soothing sounds like running water, a free laundry room so parents can do their laundry, and food that tasted great! The facility is so beautiful and calming, it really helps not kids not only physically get better but mentally too!

The Pediatric ER (Emergency Room) staff, nurses and doctors did an exceptional job taking care of…read moreour son. We were immediately seen after checking in and within minutes had a team of very caring professionals attending to our 5 year old. If you have a young child, and are in need of emergency services, I would definitely bring them here. A great job done by one and all.

I am a doctor that works here as a Locum Tenen Radiologist and I was treated here as well! I cannot…read moresay enough wonderful things about this hospital. The staff that I work for is amazing, compassionate and caring! I was also treated in my own ER and Radiology Department after an accident. I received excellent quick care that was made easier by hospital staff, ER nurses, and doctors that took care of me quickly. When other ER rooms are slow, consider coming here. We love our patients and staff!

My last stay there was in 2006; for quite an intensive surgery. Life Saving Bypass…read more I was rolled into ICU, still intubated & the nurses shift was ending after 3 PM. She asked the recovery nurse, Why are you dumping her on me? As a Nurse myself, Who could hear but not speak; I was anguished & thankful her shift was ending. The next day, I was wheel chaired to the med/surg unit. I asked to be bathed. They threw wet wipes on the tray table...DIY, I guessed. Day 3...I Demanded to Shower...a nice make nurse got me to the shower & disappeared. I managed, despite an incision from breast bone to pubic bone. No TY to them. Pray I never see them again

Once the Pandemic hit, your entire practice went to shit. You refused to treat either of my…read moreparents, one with really bad asthma, which your practice had YEARS of history of giving her steroids without needing to see her, since it was well documented that her asthma gets bad fast. THEN your practice had the NERVE to discharge her because she didn't agree with coming in initially, but then when she tried to schedule an appointment there wasn't one available! Not a good look, since she ended up in the urgent care having such a bad attack they had to throw everything and the kitchen sink at her attack to calm it down. People DIE from asthma attacks, so for your practice to be so callous is disgusting. I wish I could say that that was bad enough, IT WASN'T. Your practice retaliated against my father by not answering his phone calls about his own medical issues. That resulted in a serious complaint, of which NO ONE in your practice did a damn thing. There wasn't even a resolution provided. Now let's talk about the utter failure on your practice's part in treating my father properly. Since 2019, your practice consistently treated him for what?... A FRICKEN UTI! That is an abnormal issue and a first sign of bladder cancer in men. Instead of upholding your hypocratic oath, your practice opted to simply run a generic in office test, instead of sending it out for further testing. SINCE 2019! The laziness knows no bounds. It wasn't until your practice retaliated against him for the ridiculous issue you took with my mother, forcing both of them to go to Upstate Internist Associates in MAY 2023, at the initial visit, that my father was diagnosed with the most aggressive form of bladder cancer. In fact, the cancer was at the wall, about to breach other organs, when my father was told that his entire life was about change fast. He lost everything, his bladder, his ability to function at a full-time job, he wasn't even close to retirement age, your malpractice and negligence destroyed the financial stability of my parents, and your practice ruined my dad's life. He can't work, he can't do the basic things he loved, like drag racing, he even enjoyed working as a printer press operator, which he'd done for over 35 years. Your practice's malpractice and negligence destroyed so much for both of my parents. And the truly fucked up part? Your practice is going to get away with it because NYS is a fucking prison on planet bullshit. May your Wi-Fi remain as slow as your intelligence, and may every cup of your shitty coffee be simultaneously burned and cold.