I called with a nonfunctional AC issue on a very old AC unit…read more They came out same day and found a simple short term fix so it works for now, to resolve my emergency. He was on time, very knowledgeable and honestly tried to find a good solution for me.

Doug came out same day when my furnace went out, he diagnosed the problem quickly. He had the part…read moreon hand and fixed the issue quickly. Doug ran a diagnostic on the remaining parts of the unit explaining everything along the way. We will definitely be calling Doug again if any other issues arise.

I was referred to Perfect Comfort by my remodeling contractor, whom I trust. I needed central A/C…read moreput into my 25 year old condo that I had purchased 18 mos. ago. A previous dealer had talked me into a heat pump that did not do the job. Jim DeWitt is modern in his latest products/tools/techniques. He is old-fashioned in the way he treats people (the way that they SHOULD be treated). He looks for ways to save you money. Without cutting corners on his work. He does it right the first time. He even found that my current furnace was wired incorrectly, causing it to run more than necessary, costing me money. Jim fixed it, no charge. He also found a supplier that charges less, and passed on that savings to me. Who does that anymore? He even cleans up.....vacuum and all! What's that saying, "A good man is hard to find!"

Jim does an excellent job. He was so efficient that we have clean our furnace every year.read more

Thank you Robert. Quick diagnosis, and prompt resolution. I appreciate that you have had a 14 hour…read moreday so far and worked through dinner time. Good job. MLKing

Came out and gave me a quote for over $900 to replace an outdoor spigot (with an indoor shut off…read morevalve on it). How is it that Pinckney Plumbing did that same job for only $300? Job took less that an hour by far and yet Hailey wanted $900?? Ridiculous! Will not be calling them for anything again.

My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Beware of this company they charged me double the price for a job.I had a part replaced on my air…read moreunit that cost 10-30 dollars.I was charged $650.My air went out on one of the hot days because live in a colonial style house it was extremely hot.I spoke with several other companys the job is under $300.Meanwhile I've tried to reach out to a manager several times and can't get a resoonse.

I have been using Schutz for 10 years, since they replaced my Amana furnace & AC unit with a Trane…read moreHVAC system in 2013. That is old news, but the service and support they provided my just before Christmas 2022 was significantly above and beyond normal expectations. Long story short, I had Schutz install a hot water heater in 2021. It failed less than a year later. Schutz was out within 24 hours and serviced it without charge. A month later , the heater failed again. They responded and we all concurred the tank needed to be replaced. The manufactured disagreed. Shutz worked with me, especially Nicole, and supported the claim and by installing a new heater without labor charge until resolution was made. The whole ordeal consumed 3-4 days of labor and office time just before a snow storm and Christmas Eve. The tank resolution took a bit longer. I cannot say enough for the Schutz staff, techs, and owner that supported me during this period. I would highly recommend their services.

Hard no. The first time when they were out we made the mistake of paying the technician with cash…read more Schutz tried to collect on that afterwards. We called the technician and asked him to reconcile with the office and he agreed to. Second occurrence: they were out last ....... October 2025, and we paid with a credit card. I just got an email (July 2026) stating we owed them money! Still no. The $525.85 payment on my bank statement says you're paid in full, Schutz. I tried calling several times yesterday and always got the answering service. My guess is they have unethical accounting practices and/or a glitch in their system. Either way, we won't do business with them.

Cody is the most reputable and honest repair man I could have asked for. Where two others only…read moreoffered to replace my system, he was honest and simply replaced two switches, cleaned the system out, and even serviced the AC while also reinstalling a thermostat. I have been over a month with no heat using two propane tanks and a Mr. Heater in the house to heat my home. I missed my living room because I used plastic in every non-essential room to heat only the necessities. Nights were stocking hat, heating blankets and no heat. Cody and Right Now has made my holiday simply a blessing and the best gift ever! Very reasonable and kind. Paige Wolkins

Recently had a new Geo-Thermal installed in my home and the guys were very professionial and…read moremotivated. They were in and out in one day and I couldnt be happier with the whole experience.

Terry the owner very nice guy. Polite, reasonable prices, seems to be very honest. Does good work…read more Will definitely keeps his info handy.

From the owner: Installs Furnaces, Central Air Units, Water Heaters, Humidifiers, Air Cleaners, Duct Workread more

Donovan Uselman did excellent electrical work explaining the wiring system for my new furnace and…read moreanswering many questions. He went into the attic crawl space to inspect & modify any wiring changes needed. Very professional. Thank you!

Terrible customer service, made even worse by recent use of chat bot. Impossible to get a hold of…read morea real person. Techs are generally good but if you have an issue, it is very difficult to resolve. Also, they are expensive.

My home refrigerator stopped working. Only frost crystals! Moved everything into coolers with ice…read more Went to YELP, found Keitz, called and spoke with Arlene. She fit me into schedule quickly. Shane showed up on time and in 15 minutes found the issue. Took an hour to unclog the defrost line, a common problem. Shane was awesome, highly recommended. They are now my "go to" for appliance repair. He even suggested brands and models in case I need to buy new. For now my 25 year old GE is running great. Thank you. Jay P, Highland, MI

I heard long ago that an old trick is to gain your trust by pointing at rust at the bottom of the…read moreheat exchanger and frighten you into believing that it's leaking carbon monoxide and that your family will die tonight. Kreitz played that game right to the letter. What's actually occurring is (according to three trusted sources) that your A/C got low on freon, this causes water to condense and freeze. When the freon is fixed, the ice melts, which causes a little rust, and it's all perfectly harmless. He also needed a week to replace my furnace (it was 40 years old). I looked up his business address on Google Maps/Street View (try it). I tried repeatedly for four days to speak to someone about cancelling my appointment but could never get anyone to answer the phone. Worst of all, the old man's son was tagging along, so he's being taught this scheme. If we hadn't had to wait so long, or if he would have just loaned us a small space heater to get us through the cold nights, we might have had Kreitz do the job. Instead, I went to Home Depot to buy a heater. While I was there, a contractor happened to ask me as I was walking by, "Would you like a quote on a furnace?" Instead of a one-man home-based operation, I dealt with a large professional state-wide organization. The whole thing was over in less than 48 hours and on a Saturday. I paid more there. But the fact is I need reliable, long-term support and satisfaction for decades to come, not a lowball price. And a reliable furnace. And they gave me a very nice Nest thermostat.