I usually don't write reviews but I had an amazing experience at Mavis today in Jefferson. Justin…read moreand the rest of the staff were incredibly helpful and friendly from the moment my dad and I walked in. They quickly repaired my tire, and were completely honest through the process. They could have easily told us the hole was not patchable and try to sell us a new tire, but they were honest. It's refreshing to find a shop that is trustworthy and doesn't take advantage of customers. I definitely appreciate the great customer service and will be coming back for any future tire maintenance needs. Thank you, Justin!

I am writing this review to remind people that Mom and Pop stores shops are so much better to go to…read morethen these big ass lying/getovers on people. My husband is inside Mavis at the moment I will complete my review when I see the outcome of what this is going to cost us. But for now as far as trusting a new tire and brake store here in Jefferson and thinking these people are genuine in our genuinely looking out for your best interest.

I went to Mavis for the first time to get my tires rotated and I could not have had a better…read moreexperience! Everyone was so kind and helpful in getting the process going. They were also super fast once I sat down even though there were other customers. I highly recommend Mavis for all your vehicle maintenance needs.

Excellent customer service. Very professional!! I wouldn't go anywhere else. Staff is very…read moreprofessional.

Wesley and his team are very knowledgeable and provide reliable service and fair pricing. We've…read moreused them for repairs on our two vehicles and have always been pleased with the care they provide, probably why the word 'Care' is part of the shop's name.

After a few repair shops, this is the only place I go to now very honest and hard-working family…read morewho are friendly and professional. They fixed my van on a few occasions now. Thank you guys!

Awesome place when you need a tire. The owner is super nice and quick. Saved my rear today from a…read moretire that was bulging

I have used these guys before at their other location near Cumming and when I saw that this one was…read moremuch closer, I decided to try them out. I called them the day before and made sure they had the tire I needed and came in at 7:30am. They immediately helped me and within 20 mins, my tire was changed and I was ready to go! For a new tire, it was $60. I'd absolutely recommend them! Also, they had a friendly pup on-site!

Front desk doesn't consistently answer the phone or text in a timely fashion. She was on her cell…read morephone every time I came into the shop despite her not responding to requested updates after waiting days/weeks for a response. Looking for a solution for the cause of a check engine light, Total changed the spark plugs twice, replaced a smog device, and sent home the truck 4 times after I paid $1000 to FIX the cause. Check engine light came back on every time I cranked the truck the next day after "repair." Was told if it happened the 5th time, bring it back and they'll try something else. While at the shop, I drove by one day to see my truck parked where I'd left it despite being told it was "inside the shop and being worked on." Spoke to one of the mechanics about progress on the repair and he gave info that was the exact opposite of what was told by the front desk. Was lectured by the front desk and told that the problem was that I "misunderstood" what she was telling me. Third local shop that can't handle the magnitude of business that is flowing in now that Hall County is a suburb of Atlanta.

Total Auto Service is a busy place because they are highly competent and totally honest. I decided…read morethat it is better to wait and not worry than to not wait and worry. They have worked on several vehicles for me over 15 years and i always send my customers and acquaintances to them.

Great service! I brought my GMC Yukon in for repairs, a new set of tires, and a full inspection…read more During the inspection, the team discovered a leaking radiator hose and replaced it. I'm glad they caught the issue because I was preparing for a long road trip, and I'm sure the hose could have failed if it hadn't been replaced. I appreciate their thorough inspection and attention to detail.

Fast service, quality tires in stock Value is reasonable…read morecompared to other tire shops around.

WARNING -- SERIOUS SAFETY HAZARD -- ZERO STARS…read more I brought my 1965 Chevrolet Impala (a classic collector vehicle) to Mavis Tires & Brakes in Hoschton, GA around May 1, 2026 for a complete suspension job. They also installed brand new Goodyear General tires at the same time. I paid approximately $1,800-$2,000 for this work. Less than 500 MILES later I noticed my tires were toeing out and feathering badly. I put the vehicle on a lift and was absolutely shocked at what I found: -- Tie rod sleeve on driver side LOOSE with STRIPPED OUT nuts and bolts -- Outer tie rod bushing on passenger side DAMAGED -- Both upper ball joint bushings on BOTH sides DAMAGED -- Sway bar bolt on passenger side BUSTED -- Brand new Goodyear General tires DESTROYED from severe feathering The steering was so loose the vehicle darted from one side of the road to the other. This vehicle was NOT SAFE TO DRIVE. At highway speed I could have lost complete steering control and caused a serious or fatal accident -- not just to myself but to every other driver on the road. I took the vehicle to a second reputable shop who confirmed every single finding AND discovered additional problems Mavis created. That shop tightened the sleeves and made the vehicle road worthy enough to drive home -- AND THEY DID IT ALL FOR FREE. A shop that had absolutely nothing to do with this situation showed more professionalism, integrity, and decency than Mavis who took my $1,800-$2,000 and left me with a dangerously unsafe classic vehicle. I have photos, video, and written documentation of all defects. I have witnesses. The repairs are STILL NOT FULLY RESOLVED. I am now demanding full compensation from Mavis corporate to have this work completed correctly at a shop of my choosing. I will NEVER allow Mavis Hoschton to touch my vehicle again. When I brought this to Mavis attention the assistant manager was dismissive, questioned why I was just bringing it in, and showed complete indifference to a serious safety hazard that his shop created. Mavis took zero responsibility and offered nothing. IF THIS IS NOT PROPERLY RESOLVED THEY WILL BE SPEAKING TO MY ATTORNEY. I HAVE PHOTOS, VIDEO, DOCUMENTATION, AND WITNESSES. Do NOT bring your vehicle -- especially a classic or collector car -- to this location. What Mavis Hoschton did to my irreplaceable 1965 Impala was negligent, dangerous, and could have been fatal.

Great service, friendly staff and convenient hours. I highly recommend Mavis in Hoschton. They…read moretook great care of my car.

W O W !!... We were on a 5 day road trip when a tire goes flat. I looked online for a repair shop…read moreand found these guys... I was greeted by the "Boss Lady" and she immediately pulled a man off of a job just to fix our flat... 30 minutes later we were back on the road (and an EXTREMELY FAIR PRICE!). THESE GUYS ARE GOOD! The only problem is... They should be called HEAVEN ON WHEELS!! THANKS!

We were here for vacation. Our 2018 Ford F-150 was blowing cold air. We were misled and taken…read moreadvantage of by John Megel Ford. The dealership wanted to charge us $2,000 for parts and labor we didn't need. However, Hell On Wheels provided us with excellent customer service and saved us a lot of money.