Funeral home
I agree with the other reviews. These people DO NOT CARE ABOUT YOU!
My mother passed away when she shouldn't have.
Here is how Harry Will made her death ten times harder then it had to be:
Another family was allowed to park a hot rod car outside the window of the room that WE were in for my mother's funeral service. They displayed it like a car show outside OUR ROOM at the funeral home. The car had the doors and hood open, we had to watch people gathering around a car outside as we said goodbye to my Mom for the last time. How unprofessional to have people peering in on us as we grieved.
When we had Moms priest come they had no microphone for the priest doing the rosary service because the other two microphones had already been used by the other funeral (whom arrived after my Mom's)
When our funeral assistant left in the afternoon she introduced me to Me*** who would be helping us but when we needed Me***'s help, every time we went out nobody was sitting at the desk, and nobody was to be found. The volume to the speakers from the other two funerals was so loud that nobody could hear our priest doing mom's rosary service. We were told by Reb**** that a sign would be put up to do a headcount for lunch and at somebody would be doing a headcount although that never happened and when I brought it to their attention they put the sign up after 5:30 pm when most people had already left.
We had to give the restaurant a headcount by 9 o'clock Friday night in order to have our luncheon on Saturday so we had paid for almost 40 extra people because nobody took count at the funeral home for us.
Reb**** wrote the obituary for us yet looking back, she never asked us about my moms sisters and brothers, spouses, and neices/nephews. When we told her about my sister, my brother, and myself being in the obituary we spelled out my sisters name, and my sister was left off.
We intentionally left off another family member, but this was not the family member mentioned. In Reb****'s notes she had our immediate family showing in the obituary, but one was omitted in the newspaper which already printed & it could not be fixed.
Our funeral planner was not real helpful writing the obituary & had to be new at her job. She obviously should not have been unsupervised.
My mother was cremated. At everybody else's funeral services we noticed that they had boards for photos. We were never offered any boards for any photos. It wasn't until the evening before the funeral that we realized we had never received any photo boards to display photos. Our help was very unorganized, and not very helpful in the planning process.
When we first arrived to plan the funeral we were asked to select a date to return, when we asked why we were going to be returning they said that so we could go over any final details.
When we expressed our Dads concern that we did not want to have to return to the funeral home they pushed it on us. The services were paid in full the day we met them for the first time.
When you go the plan a funeral do you go with the intention of going back for another appointment..? My father was coerced and had to make an appointment to pick up my mother's death certificates. When he returned for that appointment to pick up the certificate he thought he was only returning to pick up the certificate. This is when they hit him with the sales pitches in preplanning funerals, and this is what they wanted us to return for so badly even though we strongly insisted that we did not want this to happen.
They hounded my father multiple times by phone regarding pre-planning a funeral. He was grieving and now was being reminded of his own demise almost weekly. My brother put an end to those calls and vowed to never step foot in that facility again.
They DO NOT cate about you!
This facility does not care about you or your grueving family. They are strictly sales-oriented, and only looking to make an extra buck where they can. read more
