Justin Ma helped me purchased my dream house!…read more If I need to make it short and quick: Knowledgeable, Resourceful, great Negotiator, Honest, always stand by my side. Justin is the guy who can get it done, fast and smooth. ALERT: he's extremely calm so when he delivers a good news to you, you may not believe it LOL. That's why I asked him 3 times to confirmed LOL Justin is now the go-to realtor for our family, friends, and colleagues. It was my luckiest day when I reached out to Justin, do yourself a favor, if you are looking to buy/sell property, look no further, call Justin. I hope you are as lucky and I am! THANK YOU JUSTIN!

My fiance and I are looking to buy a home in the San Lorenzo/San Leandro area. We frequented one of…read morethis company's listings yesterday (09/30) during an open house. I brought along my fiance, parents, and my real estate agent. We happened to leave with two flyers as my parents had 1, and my realtor took 1 as well for himself. As we got into our car, the agent from this company literally ran out and asked for 1 flyer back because he said "she (my mom) has one already" and 1 flyer was enough. Paper and color printing is pricey these days no doubt. I can only imagine what negotiations as a home-buyer would be like when Outstanding Investment Co, Inc is representing the seller. Perhaps a good thing if you choose this company as your listing agent.

This update is a bit overdue. In 2012, with a new little one in the family, we decided it was time…read moreto get back on the house hunt for something to better accommodate our newly expanded family. There was no question that we'd be once again partnering with Linda to sell our current home and buy our next. Before putting the house on the market, she came over to walk the house and give us some pointers on what to do to spiffy up the inside and outside, and also to talk pricing. We took the next couple of months following her advice, and once the house hit the market, we were under contract after 2 very successful open houses. Linda is a pro, and the results speak for themselves. Our house pulled in 14 offers, and the offer we accepted came in over $110k over asking. We were beyond stoked. Having already eyed a gem of a fixer upper in Novato a couple of weeks prior, Linda quickly set up an appointment for us to view it. It was instant love, and the same day we were submitting our own offer. Thanks to Linda's expert guidance, we scored the deal of a lifetime, getting the house for far under what it was being appraised at. Under contract for the house we sold and for the house we were buying in under 3 weeks. Unheard of. If you need an amazing realtor who knows her stuff, and are also looking to add an equally amazing friend to your life, look no further. Thanks for everything, Linda!

Linda was an invaluable find during an open house in 2006…read more My partner and I were stuck in limbo, waiting for his house to sell in Florida before we could put an offer in on a house--and we told Linda this up front--and it didn't matter at all. She stuck with us for months and months, showing us neighborhoods and houses so that we could truly narrow down what we wanted and find the perfect neighborhood. She took so much time out of her schedule for two boys that were not in a place to put an offer in--and didn't seem to mind at all. When the Florida house finally sold, Linda was a god send in helping us get through the paperwork and get us into our perfect little home. Not to mention, that without her knowledge, we would have never even looked in this particular neighborhood--and we LOVE it. If you're looking for a home, or want to sell your place--I cannot recommend Linda enough.

We rent a space at 575 Bragato Road, San Carlos and we just wanted to say it has been a complete…read morepleasure it has been dealing with April Lockner who is the property manager, she couldn't be more helpful with any situations or problems that occur and we thank you for all her help. Thank You Budget Movers

I have a startup that has been leasing space from GW Williams for over three years. We really…read moreenjoyed working with the former manager (April) who helped us expand space. However, the new manager (Damon) now consistently harasses us about minor items like trash disposal. On multiple occasions we have received written warnings about leaving trash cans out DURING trash day. Recology inconsistently picks up our trash and he believes we are responsible. However, they will no longer fix minor problems (e.g. toilets, heating), which was previously handled by the company. My company spends $120K per year in rent for the pleasure of being routinely harassed about timing of trash pick up. We used to recommend GW Williams to friends, but we don't anymore. We have also decided not to purchase additional spaces with them unless we are treated better. I have repeatedly requested introductions to people inside to GW Williams to discuss issues with new management but no one has responded. I am leaving a public review to see if GW Williams still cares about their tenants and wants to find a constructive way to continue working together. If this review is still one star it means they don't care about their tenants and I would avoid renting here.

I have been a tenant for about three years at one of VIP's properties. My experience has been…read moreAMAZING. All my maintenance requests are handled immediately and quickly (which has never happened at any other place I have rented in the Bay Area). The VIP staff, Debbie, Melissa and Ricardo are so friendly and professional; they never make me feel like I'm a nuisance and the service they have given my husband and I has been great. We love having them as our property manager!

We hired VIP to handle our property. They did a good job the first 5 years. However, after placing…read moretheir own staff as tenants in our property, the house became badly rundown. My mistake was that we trusted them and did not do our annual walk through. When we finally did a walk through, we found that a lot more people (10 rather than 4) were living in the house than were on the rental agreement. VIP exploited the fact that we lived out of the area. This added extra stress to the house. When I let VIP know in 2017 that we had the financial means for improvements, since we knew the rent was lower than other rentals in the area, their response was that "your house is old, don't worry about it". I made a business trip specifically to do a walk through and was completely caught off guard by what I found. There were walls built into create an extra bedroom, badly deteriorated paint and carpet, walls falling apart, fans and fire alarms in disrepair, plus a business was run out of a tent in the backyard. We had spent thousands on property improvements, such as kitchen, paint, carpet and bathroom renovations prior to tenants move in. Through our attorney, we had the tenants move out and then we fired VIP. This financial expense was worth every cent, just to get rid of VIP and the tenants. We have since had to spend nearly $50,000 on repairs that had gone "unnoticed" and /or intentionally not done. I would not recommend using VIP *EVER*

Trust and honesty are the most important traits a Realtor MUST have and we are happy to state that…read moreDonna Byrne has both of those traits! Five years ago we wanted to rent out our Peninsula Place Condo and since we moved out of state we needed someone to handle the transaction in California. We turned to Donna. She was incredible. She was easy to talk with and always provided us with good sound advice. She coordinated all the contractors (flooring, painting, handyman etc), handled all the paperwork and even found us a great tenant. No problems for those five years. Recently our tenant gave us notice and it seemed like to good time to sell. Once again we turned to Donna and once again we weren't disappointed. Donna is an expert in San Bruno/Peninsula realty and especially at Peninsula Place Condominiums. She actually lives in one so she really know the market. Our sale was completed in two weeks for a very good price. We are thoroughly satisfied with Donna's work and you will be if you decide to use her.

Someone named Michele from this office called about looking at my house, and was really, really…read moredemanding and rude. She insisted I wake up my infant granddaughter so that her client could look at my house. She refused to even consider another time of day, or even another day. She actually asked me to break an appointment with another agent so that she and her client could see my house before my granddaughter went down for a nap! That takes some nerve and audacity. She has obviously never heard the term, "when in Rome, do as the Romans do." If she doesn't want to observe the common courtesies of this and most other cultures, she should not be in sales here.

If I ever need a property management company or if I am looking to buy another property, they will…read morebe the first call I make. They were professional and salt of the earth sort of people. I was a renter of Deadrich Real Estate from 2012 up until the summer of 2018 when I used them to help us purchase our home in the same neighborhood. When we moved into the rental house I was thankful for a rental rate that was fair. When we paid early and on time, we received a $100 discount which I believe is standard practice with them. Shortly after we became tenants my husband was laid off from his job. I called the office and let them know we might be late with rent but I was certain my husband would find a job promptly as he already was interviewing. They were kind and professional and appreciated us keeping them informed. Several events happened at the property that needed their attention. After a crazy windstorm the fence fell down completely. The following day they had let me know that someone would be out to take a look at it. The fence was replaced and the people hired to do the job were really efficient about their work. About a year or so into living in the property the water heater rusted out from the bottom and flooded the laundry area. Water heaters don't last forever. They had the plumber out, he took measurements, and a new water heater was installed. The city had to come out and inspect the upgrades. We weren't without hot water for more than a day and a half. I remember my mom bought a townhouse and while she was away on vacation her water heater exploded. Trying to get someone to come out and replace it was a complete nightmare. She was without hot water for four or five days. So when ours rusted out, I fully expected to be without hot water for a week. Nope. It was fixed so quick. The home we rented from Deadrich was an older home. Every so often the drain would clog, one time the pipe under the sink needed to be replaced, a windstorm disconnected some gutters. I would call the office and they would have someone out promptly to fix the issue. I never felt like I was imposing or "costing the money." They had a really nice handyman who we still use and have passed on his number to all the people in our lives who need one. The plumber is also someone we have taken with us into home ownership. Yearly maintenance happened on the property as well. We would get written notice via mail that a gutter cleaning company would come out to the house to clean the gutters. One year they switched out the smoke detectors for the long lasting one. I swear they must have a system for all their properties. Our rent increased almost yearly. I say almost because I know there were a couple years that it didn't. When it did increase, it was less than 3% which was completely reasonable and way less than was happening in the rental market. My husband and I were so glad to not have to be looking for a new home on the regular. When we were buying a house I made sure to read my contract and we gave them the 30-day notice required in writing. In the rental contract our responsibilities as renters were clearly listed. For us, that meant we were in charge of the garden. When we turned over the house I knew the garden was a mess. We hadn't had a chance to clean it up because of our purchase. Deadrich hired someone to clean it up for a reasonable rate and deducted it from our security deposit, returned the remainder to us, along with an invoice statement. It was all written out. And that's the thing with Deadrich, everything was always in writing. We were good tenants and we really appreciated having Deadrich as our property management company. Being their tenants helped us position ourselves to become buyers and when we needed a real estate office to represent us in the purchase, we asked them to help us. Deadrich was instrumental in helping us find a home in our same neighborhood in a really tough market. They represented us during multiple offers. We even got a $3,000 closing cost credit and that is directly due to their office assistant Debi who was looking out for us. Buying a home is intense and they were amazing. We have now been in our own home that we purchased for over a year. Anytime I need a new vendor, I know I can call them and they are always willing to pass on the name of a good vendor. I really appreciate all they did for us.

In the beginning this property management and their office employees were super great! Until time…read morewent by and then all of a sudden not so great and then eventually they became flat out ridiculous. I was a tenant in one of their properties and was actually getting a great deal compared to the comps in the neighborhood. But then I soon realized I was really getting what I was paying for. As soon as I moved in the water heater busted & the heating unit broke. They paid and fixed it but it took an arm, a leg and a few huffs and puffs from their office staff to get it fixed. Time went on and my rent slowly but surely started to increase. Which I get, it's the bay area. But then! Again more issues with the appliances in the unit. And again the same teeth jerking process to get it fixed. However this time damage was done to one of the interior walls because of something their handyman did when installing a new heating unit. I reached out to their office staff and nothing was done to fix it. After weeks and then months of them disregarding my request which came with concerns, still nothing. I recently vacated the unit and the entire process of their non- standard, not clear in writing, 30 day notice was a shit show. They lied to me in my face when I went in to give my notice. They told me that I had to pay for the next month in full even though I was vacating the unit before my current month was up. I spoke to their office staff again after getting legal advice and they acted as if I misheard them. And they said "we wouldn't make you pay the full month, just the dates within your 30 day notice" haha. Liars I'm not incompetent, but they clearly thought I was. Then, my last visit to the office. Their office staff had the ordasity to ask me if I cut off the pge. Yes! Of course! Then she told me that I was responsible for paying those additional days leading up to my 30 days. What the fuck! A tenant is not required to have pge! it is fucking optional. Why the fuck would I pay for pge for a property that I'm not occupying? I know why! Because they were trying to get over on me and have me pay for the electricity in the unit while they made their renovations/cleaned the unit. To some up this long and dragged out saga, Deadrich Real Estate is highly untrustworthy and a terrible place to do business.