Unfortunately, the responsiveness of this rental management company is abysmal as is their standard…read morefor habitability. For example, it took months of providing proof of rodents in the building from pest control professionals before this management company took any action. Their solution was to provide a monthly rodent pest treatment which the tenants had to coordinate and manage. After the first 2 months, the treatment stopped without communication to the tenants and the rodents returned. The excuse I've heard is the owners are nearing retirement. In my opinion, the 5-10% off the market rate rental price is not worth the cost of your sanity. Proceed with caution.

I can go on and on about how awful this landlord and company was, so I will:…read more 1. The unit I lived in is a very old house with 4 units. Being an old house, the walls/floors are thin, and you can hear EVERYTHING, loudly. Walking, talking, etc. I had to come up with an agreement with my downstairs neighbors that I needed to actually tiptoe in my apartment after 11pm. The landlord lies and says it's extremely quiet and you don't hear the other residents. 2. Unresponsive unless threatened. I reported a leak in my ceiling last November. They never addressed it, but certainly had the audacity to take my security deposit after painting the apartment. 2a. We had a sink hold in our driveway that was dangerous and growing. This was left unresolved for over 6 months. They suggested we use plywood. I called the city to complain. That day, they showed up to address the fix. 3. They have a wonderful maintenance man, but he BANGS ON THE DOOR when HE decides it's time to fix something. Multiple times I have worked from home and have been in meetings when I was interrupted with, no exaggeration, panicked banging at my door. When given feedback to Enterprise, I was, again, ignored. I'd give zero stars if I could.

Wellington Properties recently took over from the previous property management firm and has made…read moresignificant improvements to the building and the overall living experience. They've implemented weekly cleaning, upgraded the laundry facilities, and even removed the old, faded window tint in the common areas by hand. Now, if only they'd replace the hallway carpets, which the previous manager promised to do 20 years ago... But overall, I'm very pleased with them as property managers so far

Management got back to us and all issues were resolved . They've been very responsive and helpful…read morefor any issues that have come up. Thank you Ted and staff !

Over the last several years I've lived in two different units managed by Discovery Investments, and…read moreboth experiences have been consistently positive! Something that says a lot about the quality of their management. Kelsey and Judith were incredibly helpful throughout the move-in process and have continued to be responsive and supportive with routine requests. Their communication is clear, timely, and professional, which makes a big difference as a tenant. I also want to highlight Pei Pei, who has been amazing with all the behind-the-scenes coordination and support. It's clear there's a strong team ensuring everything runs smoothly. The contractors they work with are equally impressive. For example, John the electrician was professional, efficient, and respectful, making maintenance experiences seamless and stress-free. Overall, my experience with Discovery Investments has been reliable and positive from start to finish. If you're looking to rent in Oakland, I highly recommend working with this team.

Randy is a great property manager. Very hands-on, has knowledgeable team, manages property…read moreskillfully, gets the job done legally and in a timely manner. Also very nice to work with. Joan Dark, Realtor

I wrote my original review in 2011. I have been with East Bay Properties since that time. They…read morehave been managing my property in Emeryville from 2011 to 2026. The is about 15 years. The service has been stellar. I remember a few people in legal community in the San Francisco Bay Area who mentioned that Jason is the go to person for real estate issues. He is the person in the know. I agree!

I worked with All East Bay Properties for more than a year managing a multi-unit property in…read moreOakland. During that time, I experienced recurring issues with maintenance coordination, the quality of work and handoffs, as well as leasing and prospective tenant management. Many of my interactions with the team felt unnecessarily difficult. I often came away with the impression that routine questions or requests were viewed as burdens rather than part of providing property management services. While that was my personal experience, it made communication frustrating throughout the relationship. The experience ultimately ended on a disappointing note. During a conversation about an available apartment, the property manager responsible for the unit abruptly hung up on me. That interaction reinforced my overall impression that the company was focused on doing only the minimum required rather than providing proactive service or building a collaborative relationship. Based on my experience, I would not choose to work with them again.

Shelborne Properties has been a fantastic to work with, and we truly appreciate the professionalism…read moreand collaboration your team brings to every project. It is a pleasure to work alongside a company that values efficiency and clear communication as much as we do. We look forward to continuing this successful relationship and supporting your team with future inspections. Great Escape Inspections

Terrifying. They tried to rent out a studio to me in a filthy condition after promising it would be…read moreclean. They said before I get key I need to send first month rent. They were urgent. When I got key he left immediately, super unprofessional. Never showed me the mailbox, about the garbage. I had questions. I discovered he left the door open on purpose because it reeked of cigarettes and they never cleaned place as promised and it took DAYS to get in contact with them despite how fast they were when they wanted my money! Total scam. I can't imagine actually keeping a lease with these people. Terrifying to think about being stuck with a management that don't come when you need something fixed etc. I'm so grateful I know my rights, dont let them scam you please don't believe the reviews of 5 stars. For sure they're lies. If you read the one star reviews they are all consistent with what I'm telling you. I hope these guy go down so bad. Idk how this operation is legal. Really hope they don't get away with it. Absolutely your money is not worth this headache. Slumlord of Oakland not Selborne.

I rented from Fries Properties for a few years in two different units: the first unit was a studio;…read moreand the second unit was a one bedroom. I can't express this enough - Dan Fries is an excellent owner and property manager. I'd also like to share that the rental pricing is reasonable especially in the Bay Area. Unfortunately, I moved out due to personal reasons. If there was any concern about the unit/property, Dan was quick to resolve it. He also followed city ordinances, stayed up to code with fire alarms, maintained the property (everything is very well kept!) and was an excellent communicator. I really do miss living in Niles, and my experience renting from Fries Properties was a positive one. Thank you, Fries Properties!

Daniel is the best landlord ever!…read more My first apartment could not have been better. It was definitely a very bittersweet feeling leaving the apartment. I've rented with Fries properties 08/2018- 05/2022. From the open house and application process to moving out and return of security deposit was very smooth. The location and apartment was just perfect. Everything you would want; quiet, great neighbors, great location and awesome management. The apartment complex is quite old so issues arising is normal. Daniel was always very prompt at fixing the issues. His communication is excellent. Sometimes it would catch me by surprise at how professionally everything was being handled. Definitely broke all the stereotypes of a "landlord". Gotta give it up for his maintenance crew as well! Every single worker that has stopped by to fix something has always been courteous and diligent. Thank you Daniel, for making my first apartment experience pleasant. Highly recommend renting with Fries Properties!

BEWARE. Avoid at all costs. They have been holding my security deposit for nearly 40 days. "Checks…read morein the mail" I got on day 28, and then they went silent. If you paid rent on the 2nd of the month though, you'd get calls and texts. These guys are jokes.

I'm really disappointed with this company and specifically Juliet. I was showed an apartment on…read moreHudson Street last Monday. Juliet did not step foot in the apartment to show or explain anything. To my surprise the apartment was beautiful and we were very interested but definitely apprehensive because of her lack of communication during the showing. It was as if she didn't want to be there. At the end when we asked her about the application process she said she would send us the link, it was first come first serve if the application looked good,the move in date was the soonest, and the credit was okay! Fair enough! My husband and I apply and pay $50 for each application which is standard. We then go 4 days no email response and our application is still pending. So I text Juliet: "Hi Juliet, I hope you're doing well! I just wanted to follow up regarding our application for the Hudson Street unit. My husband and I are very interested in the apartment and are looking forward to any updates you may have. Best regards,Tiffany McNary" No response. Friday comes around I go look for the listing it shows it's rented out. We still have not received any response or email saying that the listing has been filled. The lack of communication and courtesy to your potential renters is disappointing. Especially when we are paying money to apply. A simple courtesy email would have been appreciated. Yikes. All in all its not about the money because that's expected when apartment hunting but they should have notified us when the listing was no longer available.

I was a tenant at one of the buildings managed by the HLW Group. I needed to move back to the Bay…read moreArea quickly to be with family and was notified that there was an available unit. I applied and my application process was smooth. They understood my urgency so they put a rush on the turn to get me moved in within a couple of weeks. I appreciate their management experience, their understanding, repressiveness and their reliability. Way to go HLW Group!

The experience of my sister is not that great with this group. She rented a Master bedroom at a…read moreproperty. She was not told that a big sized Dog also lived in the property. While nothing happened my sister was constantly scared of the dog coming and licking her and stuff. No disrespect to the dog - i think thats quit natural but hiding this when signing a lease is breach of trust. Few weeks later she had serious health issues ( completely irrelevant to the pet), she was twice in ER in Hospital and managed to survive. I decided to get her to my home for looking after her fragile health. Not to mention that her room mates were stealing her food without her consent... We requested the Agent to refund us the security deposit on above grounds (health and lack of transparency at the time of signing lease) but for 3 weeks no response. Finally after several attempts, a letter was mailed saying security deposit is taken by the group and will not be returned. I asked them what is the process to appeal but no response. I requested a middle path of compromise, but no response. So much for being a professional group. And yes now that i know, by no means, my sister would have qualified for the rental based on her low income, a cue to potential property owner as to how they run their business !