Rachel is a true empath and showed true compassion for our family pet, Saige. She allowed us to pay…read morefor the cremation in advanced and was ready and available when our girl passed. She also has payment options for affordable services that she offers to everyone. Our process took a week and when we picked her up, Rachel had a clay paw print keepsake as well as clippings from Saige's beautiful blue merle coat. I am very grateful to have a service like this available, it made the grieving process easier knowing she was being taken care of so delicately. Thank you Rachel

Rachel is an angel on Earth. She went above and beyond for my sweet boy's send off. I know he…read morewould've loved her if they got the chance to meet. Definitely pick Flameless if you want a safe space and smooth transition for your fur baby!

We lost our 16 year old dachshund this June and they took such good care of him. Saved a clipping…read moreof fur and paw print. Very kind staff that treated me and my partner with kindness.

What wonderful and warm staff! Our boy, a 16 yo retired sled dog, was still moving under his own…read morepower but once we arrived and got him out of the car he collapsed on the nearby grass. We knew that when his time came, we wanted it at home and outside where he loved to be. No one was available to come to our home, so we took him to Passages. They accommodated his wish to continue to lay in the grass, in the parking lot area, as it very lightly rained. Thank you for sending our boy on his next adventure in the environment he so loved.

5 yes FIVE years later…read more My wife and I continue to trust our home and pets to Paul, Cheryl, and their son Chase. Its been five consecutive years of fantastic, first class, personable, responsible home/pet service.

I can't say enough good about this company! We've recently had a bit of a health crisis at our…read morehouse and needed emergency care for our (3) pets. The owners & team go out of their way to accommodate and go above and beyond expectations. The level of integrity is such a blessing to our family and we love the great photos!

My boy LOVES going here! He gets to play indoors and outdoors as he pleases and the staff is always…read morefriendly. They post regularly on Facebook and Instagram so you get to see your pup playing with others. I've never had a bad experience here, been going for 2+ years! I see tons of regulars and that's awesome!

I came in from out of town to explore some National Parks and was nervous about boarding my doodle…read moreJourney as we were going to Katmai to see the bears. I researched all of the dog boarding facilities in the area and found Doggie Dog World had the best reviews, I now understand why. They really do care for your dog as if they were their own. Initially, I couldn't get ahold of anyone for my inquiry which made me uneasy but after connecting with the owner Julie all those fears went away. You can tell she loves all the pups and is willing to go out of her way to care for them. I thought after a few nights of boarding my shy little lady Journey wouldn't want to go back for daycare but she was so excited to go and play. This speaks volumes as she must have received love and care for her to be willing to be excited to leave us again! Thank you to all the staff who played with my pup even when she was nervous to be there! I appreciate you and the experience you provided for my fur-baby!!

Stella is our second dog that we've had at Arctic Tails doggy daycare. The staff is very caring of…read moreall the pups and our puppy Stella loves it here. she has her besties that she plays with every day. She's always happy to come. The owners are very caring of all the dogs and there is dog enrichment going on daily. I highly recommend this doggy daycare.

My dog has been going to Arctic Tails since she was a puppy. She loves it soooo much. The staff…read morelove her too! They regularly share updates on her day, report cards, photos and videos about her day. They practice some basic training skills and have lots of play time. They also offer advantix, teeth cleaning, nail trimming, etc. So it's great that she can have that all done while she's at school. The same staff have been there for a while so it's nice to see the employees are treated well and make a decent wage.

Last week I had my 2 king Charles cavaliers groomed by Glow up. My one looks good with no…read morecomplaints. However my other one must have had a bad experience. This was a dog that was always wagging his tail. I am not going to complain about the abrasions on his ears because I know that they were a problem being matted. What I will complain about is my dog no longer is wagging his tail. He has had a problem with his eyes were constantly gooey and had to be constantly cleaned. No here is my complaint. He no longer can see out of his one eye. He has walked into the building and my TV stand. I don't know what happened but I know that he is not the same dog as before he was groomed. I appreciate that they squeezed the grooming soon after I called for an appointment. However my dogs won't be groomed by their service anymore.

I'm struggling with this review. The gal that runs this place is so nice and friendly. Clearly…read moreloves animals and what she does. However, I feel that she's still learning the ropes of her business and how to manage it. Our dogs got scheduled fine. But one dog had to come back a second day because she ended up double booking an appointment. On top of that, she showed an example of how that dog would look (haircut wise) on one leg and it didn't look like that all over the next day when she was done - AND I got that dog back with a big ole cut on her. I asked the groomer about the cut the next day when I had to take that dog back. She didn't know where it was from. I believe her - but I didn't feel like she took ownership that the cut happened under her watch. Im waiting to give her another try, but feel like she deserves it because - again - you can tell this is her passion. Stay tuned.

They did an amazing job with my dog. but the place is always filled with kids running around when I…read morewould drop her off. And she ended up with a broken tail, and it was not disclosed to me.

This is Hank. he is handsome because of them. They are also very thorough and caring. Loved itread more

When you don't have time to get home at lunch and let the puppy out or you're on vacation and don't…read morewant to take your fur baby to a boarding kennel these are the people for you. The care of your animals will be in the hands of very knowledgeable, capable and loving individuals who's top priority is your pets welfare & happiness. I've been unable to get home to my kittens and have had lunch visits made to check on them and they love the attention. No bad experiences.

Desiree and her cousin Margie have been my petsitters for as long as I have lived in Anchorage. I…read moreinterviewed several when I arrived here as my job involves a great deal of travel and I have older and special needs animals. As my family lives in the south, if I have to leave for a family emergency, the visit may be several weeks. Desiree always responds with, "Gotcha covered." In the years that I have used Petlover Petsitting, I have never had any concerns about leaving an animal, even one that is on medication or requires special care. If I need more food or an animal needs a trip to the vet, it is done. If there is a problem, I get a phone call. If she has a worry about an animal or there is a question, she calls. I have special knowledge in some areas and Desiree has always used me as a resource. I am sure she uses others, too. Desiree also takes care of me. I have had to leave at very early hours or suddenly. I get distracted and sometimes leave things in the middle of what I am doing. I have returned to find dishes washed, food put away, appliances turned off, etc. Even if I don't remember for days that I forgot something, Desiree has already taken care of it. She brings in the paper and the mail. She leaves lights on for my late arrival home so I won't be in the dark. She lets me know if they plowed the drive or not. She has repaired items I left broken! If I could just get her to have dinner waiting, it would be perfect! As for re-homing dogs, Desiree has done this for years. She posts pictures of animals who need a new home. I have been to her place and know she takes care of the animals. And, she is always looking for a home for someone. I do not hesitate to recommend Desiree to others.

I brought my dog to this pet urgent care because she was in pain and I was genuinely worried. I…read moreended up waiting over TWO HOURS in the lobby with no communication, no updates, and ultimately no guarantee of ever being seen. The receptionist was incredibly rude and dismissive. I was told on the phone that there were "only two people ahead of me," yet nothing was explained about appointments taking 2+ hours or the possibility of not being seen at all. After waiting an unreasonable amount of time, I was finally told there was no guarantee my dog would even be seen that night. That should have been explained before I wasted hours sitting there with an injured pet. The lack of empathy was shocking. No kindness, no concern, no basic customer service, just attitude and indifference while people sit there stressed and scared about their animals. If you're considering this place, be prepared to: * Wait for hours * Be ignored * Be treated rudely * Possibly never be seen at all Pet owners deserve honesty, communication, and compassion, especially in urgent situations. This place failed on all fronts. I would never return and strongly suggest others look elsewhere to avoid the frustration and emotional stress I went through.

My dogs have been having a rough start to the year. I've now visited Pet Urgent Care twice in the…read morelast two weeks and I cannot tell you how appreciative I am of the staff at this clinic. Everyone from the receptionist from the veterinarian is exactly how they ought to be - compassionate and understanding. I always call before I come in, as a nervous dog mom I want to make sure I am not letting emotions rule my decisions. Both times I've visited on a Saturday, my normal vet wasn't open and even if they were, my normal vet has been too busy to get my dogs in to a doctor in a sufficient amount of time. I am so eternally grateful for the people that work at the Pet Urgent Care.