I was able to schedule routine maintenance quickly. Mr. Brown was professional, courteous, and…read morecompleted the job quickly. The service cost came in less than I was expecting. All around great experience!

I called. He answered. 1 point. He listened and asked great…read morequestions. 1 point. He scheduled the service call for my convenience. 1 point. He showed up, prepared to resolve the issues. Another point. He resolved one issue then, and made arrangements for the second one. It subsequently became evident we would be replacing rather than repairing the second issue, he shopped for our options, and quickly shared with us, so that we could decide. Several points scored. Reasonable price and great customer service. 10 out of 10.

Cody was prompt, quick, and extremely helpful! The price was a bit high for the service required,…read morebut the technician did a fantastic job and got us out of a bind by getting the job done quickly.

DO NOT USE!!!! Horrible service, we've spent thousands of dollars and have a brand new unit and…read morethis is the third time it's failed in 2 years. It currently went out and they are refusing to repair until Monday. It's FRIDAY I have a 4 month old and a pregnant visitor, this is completely unacceptable. Avoid at all costs

Since I was experiencing problems with my water supply and a constantly running water pump, I was…read moreextremely grateul that they were able to respond to my call within a couple of hours. They diagnosed the problem and were able to repair the system in about an hour. I am pleased to have my water pump operating in a normal manner. I am not familar with the fees charged for similar repairs so I can't comment on the value of the services rendered to me. I was a new customer so I would like to believe that they charged a fair and competitive amount for their services. The service men were very pleasant and courteous; they remembered to reset the water heater before they left.

First of all, they answered the phone and responded quickly as they were in the area. Sean (3rd…read moregeneration) came over and figured out a mystery leak that another plumber could not detect. Knowledgeable, courteous, professional. Finally found a reputable, knowledgeable and reliable plumber that will be our go to.

Terrible company, came out Friday and tried to tell me I needed a new compressor for $2800 and then…read moresuggested I needed a new system for $7000. Then if I wanted to have any hope of air conditioning this weekend I would have to pay an additional $1800. We then called another company our nieghbors suggested and they checked our system out completely and replaced a bad capacitor for only $170. My Service Club and Marc Anthony are untrustworthy and scam artists. I will never ever use them again .

Quick response, and excellent service! Reasonable prices and…read morevery friendly! I had service within thirty minutes of calling.

Highly recommend. Jack arrived on time, he is very friendly and professional. I was impressed by…read morehis work skills and tidiness. Checked and adjusted the wiring in the circuit breaker box, installed new ground fault plug, two new outlets, two ceiling fans and several dimmers. Good value for good work.

Young man was punctual, polite and thorough. Knew what he was doing and accomplished it in a…read moretimely manner.

I had painters painting the inside of an empty house. we spent a day trying to get the temperature…read morefrom 89 to 70. I was referred to Mid Atlantic. They worked me into their fully booked day. Amazing service from understanding office staff and a technician, Mike. Emergency visit cost was very reasonable. They added friends moving to Salisbury and myself to their 100% Satisfied List.

Mid-Atlantic HVAC's service is incredible. They are responsive, professional, personable and highly…read moreskilled. One of our HVAC units stopped working during a 98 degree day. I am sure they had many other calls that day--units 'always' break at inopportune times... However, within 20 minutes they responded to a voice mail and had a senior technician (Mike) to the house within the next 30 minutes--less than an hour from our initial call. He did a thorough analysis of the issue, clearly described his findings and let us know next steps. Back at the office they worked up various options, called us early the next day, clearly explaining everything, including cost and timing. A day later parts arrived and Mike was at our house first thing in the morning, at the scheduled time. While he was completing the exterior installation, he noticed an interior valve that wasn't working correctly, ordered that and set up the final check. These are really good people. They communicate clearly. They complete the work efficiently, expertly and in a timely fashion. If you need HVAC work and want trustworthy contractors--call them!

Absolutely the best! I was skeptical because of a few bad reviews and I'm in customer service…read moremyself and I know you can't please everyone at times. I had no heat and called so many companies but no one wouldn't come out that day because the said their schedule was booked. Marc Anthony made the time and the technician got my heat working again. I couldn't get my own HVAC company to come out or any other company that day but Marc Anthony did. Don't always believe the bad reviews that people write because these guys are amazing!

Extremely pleased with the service. The two gentleman were extremely polite and professional. So…read moreappreciative of their honesty and no scams or hard sells to this technology naive female. Will use them for years to come. Highly Highly Recommend!!!

These guys have lost my confidence. They no longer accept credit cards. They no longer have a…read morecommercial bank account. They are no longer trustworthy. They came out to do a routine service call on a system that they installed 5 years ago. They told me that I needed parts and that my system was no longer under warranty. I was concerned that the system did not send me a notification of the needed repair and I thought my system had a 10 year warranty! It was a very expensive system. Aaron asked me to pay upfront for the part and for two service calls. I did because I trusted them. They didn't come back as promised to make the repair. I called Carrier and was told that I should not have had to pay for the part because it was under warranty and they also noted that they did not get a notification of the failure either as they and I should have. When Aaron finally returned to install the part, he apologized up and down for letting me down. He said that as soon as Carrier reimbursed him for the part he would return my money. He told me a week later that the check had come and he would return the money as soon as it cleared. Well now he doesn't return my texts and his voicemail is always full! It has been several months and I haven't seen my money. I was the first person to review this company when they opened. I believed in them. Now I tell people to find someone else. These guys don't seem to be the honest people that they once were!

What a great, worry free, professional company. Had a heat pump recently repaired because a/c was…read morenot keeping up to my set point. Did some research and R.T.Pepe & Sons came to the rescue! Answered the first time I called and sent someone out with in 45 minutes on a Memorial Day weekend!, they repaired it and even told me they had parts to keep it running for years as long as it wasn't to costly to operate energy bill wise, when it gets to that point.......as well as resolving the issue and explaining ways to keep up on the system in ways I could understand. Very easy company to work with......especially having a second home in the Sussex county area. Peace of mind for sure.