My first long-distance rental property was truly in good hands because of Eddie. We've had a great…read moreexperience working with him, and we originally found him through Yelp recommendations - now I understand why he's so highly rated. Eddie has built his business on a strong reputation, and after working with him for the past few years, I've seen firsthand why. He is trustworthy, respectful, and genuinely cares about both the property and the tenants. His communication is excellent and he is always responsive, which is especially important for me as a long-distance investor. I'm grateful to have him as my property manager and have never regretted the decision. His company also handles construction and helps find good investment properties, which adds even more value. I highly recommend Eddie and his services. He's not only a great property manager but also a great person - and a dedicated father as well.

I live out of state and have been using Eddie for my property management. He is awesome,…read moretrustworthy, and gets things done. Placed a perfect tenant in my property, could not be happier and highly recommend him. Property is in Watervliet.

I've had a great experience living in this apartment over the past two years. The space itself has…read morebeen comfortable, well-maintained, and a place I could truly call home. Any minor issues that came up were addressed in a timely manner, which made a big difference in my overall satisfaction.

DBO took over management of the building I lived in about 9 months after I moved in. They have…read moreonline rent payment and maintenance requests. Nancy and New Scotland Management, a middleman with DBO (?) filled out rental assistance paperwork and gave me grace periods for rent payments. My rent was not increased, possibly because I was going through cancer treatment and financial issues. Also, my studio was super tiny. I will never forget what Jennifer, Nancy and Dan did for me. Management promptly addressed smoking in the building. They also fixed a broken spring on the front door. It took a LOT of prodding over many months to get them to fix a heating problem (too hot, not too cold), but they did eventually fix it. Once DBO took over, common areas all but stopped getting cleaned. Prior to DBO coming in, the entryway, little lobby area and stairwell were vacuumed, mopped and dusted very regularly. I had to beg DBO repeatedly for the filthy common areas to be cleaned. Grime and bits of garbage remained in the vestibule after the "cleaning". The garbage disposal area went way downhill in cleanliness too. I hope DBO rises to the challenge of maintaining the integrity and character of the beautiful 1800s building I lived in. I enjoyed 7 foot high windows, 12 foot ceilings, brownstone type stairs and a chandelier. Many OOT landlords come to Albany and reap stunning profits from Albany residents but give nothing back to Albany tenants or the community. Please be respectful and fair and help protect the dignity and historical beauty of our homes, our dollars and our lives! We are counting on you! Thank you.

Disclosure: this review is from 2013…read more.. For starters - I chose not to rent with this property management company. I am leaving a review based on my experience with them while looking for a rental when I relocated from out of state. Property management companies are not a thing where I'm from. You pick an apartment and they are often pretty nice with amenities that may include gyms, w/d in unit, central air/heat, a pool, perhaps even a basketball or tennis court. Units are also reasonably priced and well-maintained. Of course, you can always rent from a landlord, but it was a bit rare to deal with an actual "management" company. So. This experience was new. Before physically locating to Albany, I looked at a variety of places online including rentals from EPM (yes you, not ERE). I thought - 'meh, they look ok'. Let me tell you all something. Albany is pretty good about a lot of things, but one of the biggest problems is that they DO NOT keep landlords and these purported "management" companies in check. Never have I seen anything like the rentals that I saw (including those from EPM) at the price points they were at. It's truly absurd. Anyway, I saw photos of the properties I was interested in before moving to Albany. I was a little skeptical, but I stopped by their office anyway. 1st sign of trouble - they kept their office locked during regular business hours and required appointments. I was spending the summer in a nearby state and decided to go house hunting in Albany for a week. I explained that to them and I was let in. The woman I interacted with seemed fairly uneasy - my initial thought was 'why - what is, so bad about your tenants that you need to keep your doors locked'. I got over it. 2nd issue - the "apartments" were basically holes in the wall of multifamily buildings that shouldn't be anything more than duplexes. The paint was caked on all the walls and trim. It just looked bad all the way around. So when I noticed (3rd problem) the x 2 month rent security deposit - I was like "wtf?" It dawned on me that they likely going to nickel and dime people for everything they can get and that they probably target folks that do not have the means to take them to court. So. That was a no go for me. I left this review because I just read a few of the responses left by EPM to some of these reviews (even those that aren't recommended). Your decision to respond with personal information about former tenants is malicious and unprofessional. It's a similar to the feeling that I had from interacting with you for a few days. I am now certain that I will not do business with you (as an owner or tenant) and will make sure to deter anyone that asks me about your company. It's beyond clear that you're in it for a paycheck.

I caught them trying to blame my bank for over charging me and my bank disproved it and now they…read morewont answer their phone cause they got caught trying to steal money. dont take their rating lightly they are the WORST most unprofessional company and people are sick of it and been moving out like crazy. I'm counting my days down myself.

I rented a wonderful apartment from Jerusalem Management for the year that I was in Graduate…read moreSchool. The people that work there are very nice and very responsive to the needs of their tenants. They even wrote me a letter of recommendation to help me secure my next apartment in a different city. I absolutely recommend for anyone (college student or otherwise) to rent from this company. A++

Their attitudes their maintenance not the people but just the fact that they don't have enough of…read morethem and they ask them to do cheap repairs instead of fixes.

justIf I could give zero stars, I would. Steer clear from anything with the name Elgion on it. We…read morelived in our apartment for years and while there we got nothing fixed. Our back door would not latch correctly and we had asked since 2019 to have it replaced and George refused. It was a literal safety hazard since the door would not close. The roof is leaking at the property and instead of fixing it he would just have dumb and dumber(his "contractors" who were clearly always coked out) come and clean up the water. The place is FULL of black mold.... And when I say full, I mean it was growing down the walls, out of sockets, it was awful. They just paint over it with "mold resistant" paint in each apartment and call that ok. George is a bully who will hold leases over your head unless you pay ridiculous and made up fees. Our apartment building caught on fire from not having proper wiring and when George finally decided to show up he was pissed off that someone called the fire department because now he was being held responsible to fix it by the town. Code enforcement came and shut our building down for an entire week. Our refrigerator broke and he promised us a new one and even told us he ordered it but then dodged us anytime we asked about the status on it. He does not have proper smoke detectors. His guys will not come and plow the parking lot even though it's in the lease. The people he does hire are incredibly sketchy and he does not give proper notice so you could be home alone with your kids in the shower and these people are just entering your place with no warning. He raises the rent each year and charges ridiculous amounts for these places that are cesspools. He allows someone to live in the building who is mentally unstable with a bunch of guns who has threatened multiple tenants in the building but he didn't care because that apartment paid the most in rent. The hot water only would work from time to time so we would have to go shower and bathe our children at family's house. George is also incredibly sexist. He often acts like he just cannot discuss things with the women in the building. We constantly had to run electric heaters because none of the baseboards worked so we would freeze in the winter if we relied on his "free heat." I could go on and on and on. Long story short, while the price may be comparable in today's economy, I promise you, it is not worth it. Getting out of there was the best thing we have ever done.

After 2 months still no security deposit $1050 make up stories not in office or sign a check I will…read morebe contacting my lawyer

83 Middle Street, Ballston Spa...Yes Ryan, Let's BE CLEAR. My lease wasn't terminated, but you did…read moreprovide me with a "Demand to Vacate" after I wouldn't sign your ridiculous "month to Month" exhausting lease, after I already lived in the apartment for 5 years. Sending me a daily "sign the lease" into my email without providing the lease for me to read. The repeated harassment was from your company, including hanging this "Demand to Vacate on my front door" after serving me no less then 4 times. I was a model tenant, quiet, took care of property, and never late on my rent in 5 years. I put money into the property. Yet I had to live with first, a Hoarding Family that snuck in their registered Sex offender relative. Then Veno Properties let a woman move in with a dog she couldn't handle, so she confined it and abused it. While I had rights to a quiet tenancy, I had to endure her poor animals incessant barking, for hours. When she locked the dog in the bathroom, the dog would scratch in panic for hours. I didn't have to spy on anyone, it was blatantly screaming in my apartment. Veno did nothing despite, their own 3-page animal addendum. They didn't give a shit about the dog. Guilda told me to call the Dog Officer. The tenant had to put the dog down, for Renal Failure. She then, set up a camera with a blue light to spy on me. When I went outside for anything, the camera was pointed at me. She kept telling me I killed her dog. Obviously suffering some kind of Dementia. She harassed me with her car, parked me in. See picture. Veno did nothing despite even having photographs. In fact, Veno's inspector, verbally told me I had 2 strikes against me (didn't care about my drywall tape hanging). I asked her to repeat the 2 strikes comment, but she refused, because she knew she was being Bias. You removed very much alive, Big old Arborvitae's trees, at 8am under my bedroom window, with no notice. They weren't dead and there was a reason they were planted, but you're the expert. You could have trimmed them. But your maintenance guy told me, you just didn't like them. Stop lying. Through 2 inspections of my apartment, by your experts, with all my drywall tape hanging off the ceiling, and me bringing it up directly...any professional would know there is a roof leak. It took you two years to fix it, after a steady stream of water was coming in the living room. Not to mention all the mold that exists in the rafters of that home, because the roof leaked for years. The bathroom ceiling has rot over the tub. The brick chimney is falling in; bricks lay on the ground. The Foundation is crumbling. The windows are broken. Yet you advertise this home as well maintained. It's clear the current tenant left after one year. It was important that you got your client" to chainsaw those trees. Like you built new steps to a door that didn't work. When you renovated the downstairs apartment, you had your maintenance guy use Gymnasium Lacquer, without a respirator and without opening the windows (they were all broken) and fumed out my apartment with my pets. That stuff can kill you, but you scoffed at my call to come open windows. You don't care about Tenants or your maintenance guys. Which is probably why both quit at the same time. Basically, your arrogant and are representing Slum Lords, which makes you a Slum Lord. Maybe you should pay attention, get your facts straight.

My fiancée and I just started our photography business together and do all the accounting…read moreourselves. They asked us for official paystubs or our tax returns. Now since we just started our business, there is no tax returns yet of us officially making money. So we who do our own accounting as we are a small business gave them our official paystubs with our Ein number and business address. We even wanted to pay for the entire lease upfront in cash. They would not accept any of this. Thank you so much for not supporting local small businesses.

We have been working with Kim now for 2 years. She has been overseeing our vacation home and…read moreAIRBNB. She has been a great partner for us, just really complete service, always available to us and our guests

Simply put, without the diligence, know how and thinking from this company I would've simply shut…read moremy front door and sold my property. For me, I bought a home, a dream and didn't realize the complexities involved with owning and renting out a house remotely. This company and specifically Kim, was in constant communication with me and problem solved every step of the way. The local knowledge as to what contractors to engage is worth its weight in gold alone. Recommended and vouched for.

If you're looking for the best property manager for your home, look no further.  Alida at…read moreWanderlust is amazing! I've been renting out my newly built vacation home on Airbnb since October 2020. My first year was a very frustrating experience with a different property management company and I almost stopped the short term rentals. I switched to Wanderlustny in October 2021 and can only give the highest praise for every aspect of their work.  Alida provides a high level of service and ensures that both the owner and the guests have the best rental experience.  She communicates frequently with guests before, during and after their stay and goes the extra mile to make their stay a 5-star experience.  For example, when a recent guest at my house mentioned they were celebrating a birthday, she took it upon herself to get cupcakes and a birthday card to welcome them on arrival and got them a reservation at a restaurant they were not able to get themselves.  She always looks for current events and compiles a list with must-sees and best places to eat/drink for the area. For the home owner, Alida makes sure the house is in perfect condition before and after any short term rental. Whereas the typical property manager does a quick and superficial walk through, Alida takes her time to thoroughly inspect the house and grounds and communicates frequently about anything she notices. When rentals are slower, she promotes my property on social media and handles pricing adjustments to increase rentals during off seasons. Alida stacks her team with the best local contractors so issues can be fixed quickly if needed. She develops a great report with cleaning crews but also supervises their work and has them come back to fix items they might have missed.  With Alida of Wanderlustny I have zero concern about renting out my house. I just wish I had found her sooner and saved myself a lot of headaches!

You won't find a more professional and trustworthy property manager than Alida. She is smart,…read moreproactive, and truly cares about her clients' best interests. She helped me find all sorts of resources that I needed for my house in the Catskills, when I couldn't get anyone to even call me back. Most of all, I can trust her judgment, which provides invaluable peace of mind. The best.

They're slum lords , our heat was out from November to January when it was finally done it didn't…read morework properly, the AC was out from July to September of 25 , now it's May of 26 and our AC doesn't work again, they charge rent before it's due , 62 dollar late fees after 5 days , the building is disgusting mess hallway and common areas are filthy, we can no longer access the filthy gym , for a while you couldn't get in some of the entire doors, the elevator doesn't work sometimes and my wife is a amputee in a wheelchair and when I complained about the elevator being out of service I was told that there's nothing they could do. They don't hire professional people to repair their buildings, they use cheap labor .Don't rent or lease from these people you'll regret it,it to bad the apartments at 11 Fremont Street cod be beautiful but Maddalone is letting them turn into slums !!!!!!

If I could give a negative star I would. Im a current renter in Amsterdam, and am beginning to hold…read morethem accountable to EVERY SINGLE TENANT RIGHT created by the NYS Attorney Generals Office. We have lived here five and a half years, but are unable to leave right now due to finances. I've called the health department before, in addition to the code enforcement department JUST to get something fixed after contacting maintenance multiple times. When something arose again, it only took me threatening to call the health dept to get them here bc they knew I would do it. Right now I'm handling our right to know the banking info for our security deposits. I'm getting the run around on something they should have the info about as soon as I ask. For anyone who isn't aware, ANYONE who rents is supposed to have their security deposit placed in an interest bearing savings account separate from the landlord/property managers money. You are to be given the name and address of this bank, which HAS to be in NYS. You are also to be given the account number so you can keep track of the activity of the account. You are to be given this information within 14 days of paying your security deposit, which can ONLY be the equivalent of first months rent, not first and last months rent. So yeah, Maddalone has broken a MULTITUDE of NYS tenants rights, and I am on the road to making it right for myself and all the tenants in my complex.

Got a bad feeling from this place. Pretty sure they overinflated their claim on how many customers…read morethey have.

Beware. They start out strong and then disappear when they realize either they don't "like" your…read moreproject (too small) or can't handle it. They make empty promises they can't fulfill. Very disappointing and appear to be FOS. Backed off when we tried to negotiate the INITIAL estimate for kitchen renovation..! Just left us hanging and then made promise to be available and assist with design ideas- RADIO SILENT! Don't waste your time.