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    Hartranft Donald J Dr

    5.0 (1 review)

    Services - Hartranft Donald J Dr

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    Recommended Reviews - Hartranft Donald J Dr

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    10 years ago

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    Visionworks

    Visionworks

    2.6(27 reviews)
    0.4 miByberry
    $$$$

    Came here for their $20 vision exam, since my insurance only does contacts OR glasses one. The…read morestaff right from the beginning was very friendly and helpful. I guess a ton of people don't come here because they had pretty much any slot I wanted available for an appointment as well. As for the doctor, I had the female doctor, can't remember her name, EXTREMELY nice! I've worn glasses since the first grade, and have seen my share of nasty or cold optomologist, this one was so pleasant and helpful. I have been using my glasses a lot more and turns out my prescription went down significantly (yay glasses!) and she tried 3 different sets slightly different to get me the perfect fit. As for glasses they have a ton to choose from, at affordable prices - about $70. The ONLY mistake I made was that I did not get the anti glare option bc I thought it was some gimmick, anddddd my new lenses have like an EXTREME glare, almost difficult to see at times. I really wish the saleslady would've explained how important this was, versus offering it in the same breath as the glasses that turn into sunglasses and the anti scratch insurance.....I mean, really. Anyway, I would recommend coming back, especially when they are running a promotion. Make sure to check for coupons in the paper and on their website as well!

    Never thought I'd be writing a positive let alone glowing review of this place. Always hated…read morehaving to go here and deal with the employees. Don't know what happened in the past year or so but it's an entirely different experience. I had made appointments online and we showed up a few minutes early. One appointment got "lost". Here we go. Gonna be a long night. They weren't able to schedule both of us that day afterall but they did apologize profusely. They took my daughter right back for an immediate exam and 20 minutes later Jada was helping her pick out frames and making sure they fit correctly as well as offering a second opinion on frames that she wouldn't look good in. (Thanks for the help!). We ordered everything and she said it would be two weeks on the outside to get them in. Meanwhile I had rebooked an appointment for the same time the following week. The day of my appointment, they let me know her glasses we in. It was a repeat of the previous week, immediate exam and help with the frames (this time for me) and she (Jada) then fitted my daughters glasses for her. A week later my glasses were in and she fitted mine. Kudos! She knew what she was doing. Did not try and upsell or downsell to insurance. Was polite and friendly the entire time and never gave the impression we were keeping her from playing on her phone or something. She actually helped. Imagine that!!

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    Visionworks
    Visionworks
    Visionworks

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    America's Best Contacts & Eyeglasses

    America's Best Contacts & Eyeglasses

    2.1(20 reviews)
    2.0 miMorrell Park
    $$

    Checked in for the appointment today and when asked about insurance told them I have the United…read moreHealthcare AARP Medicare Supplement discount network which they replied they knew nothing about it, even though "UnitedHealthcare Vision Network" is listed on their website page under "America's Best accepts most major vision insurance plans". The technician explained that the doctor would do another part remotely. At the third machine the technician said because my "pupils are tiny" she had to repeatedly retake it again and again and again and again and again and again, then needed staff assistance and someone else came in and repeatedly took it again and again and again and again and again and again. After we finally move into the doctor's exam room the technician does some screening, I wait longer and then the technician tells me I have to return tomorrow to finish the exam because the doctor can't do it remotely. I ask why not and she says it can't be done that way I remind her that she initially told me it was going to be remote so what can't be done now and she says "we puffed too much air in your eyes" so they can't complete the exam and I have to come back. She keeps saying "I'm sorry" until I tell her that's not helping. then the clerk out front laughs when I ask will I be charged for this and sarcastically says "yes" so I say I deserve a discount for all the extra time here yet still needing to return and suddenly she's not laughing or joking anymore. I do deserve a big discount for this disgraceful inept incompetence and attitude of dodging accountability that wasted my time and requires another visit but evidently the way staff is trained all they have to offer is "I'm sorry" and sarcasm while they get paid for this disrespectful pathetically stupid service - positive reinforcement for them to keep working there but not for me to return there.

    Bought a pair of designer frames from here.Needless to say I dropped them in my driveway and…read moreaccidentally ran them over.Took them to the Bristol pike location only to get new generic frames in return.After a check the warranty had just ended 2 days prior.The manager reassured me that she would honor the warranty anyway .To my delight I thanked her and graciously accepted.After waiting sometime for a call for the frames while in the neighborhood I stopped in just to be told they had no record of our interaction and they could not honor MY REQUEST.Needless to say they aren't Americas best business owners.They most certainly didnt honor their words.Easy come easy go AB the competition is strong in this field.I can see myself shopping elasewhere

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    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses

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    Center for Advanced Eye Care - Eye Associates of Bucks County

    Center for Advanced Eye Care - Eye Associates of Bucks County

    3.2(18 reviews)
    6.9 mi
    $$$

    I have been a customer of this practice for 30 years going back to when I first moved to the area…read more Overall through that period, I was totally satisfied with the professionalism and friendliness. This was demonstrated by the sincere interest in delivering consistent care from all staff from receptionist through physicians. My most recent experience through cataract resolution however has shown that even though overall care remains good, there perhaps have been some slippages in services as the practice has evolved through name changes and as staffing and reorients itself. On the occasion of something as significant as cataract surgery, as opposed to routine care and check ups, you of course would want everything up to surgery, through surgery, and in after care to go perfectly. The expectation is sort of like what it was for the famous incident of the commercial airline pilot who had to emergency land his plane after a bird strIke in the Hudson River. He did so successfully with no one injured through rescue and recovery. All of his training - and that of every other staff member - was tested with results delivered exceptionally in every step. I similarly came through my cataract surgery and after care OK. But there were some moments of what I will call minor "turbulence" along the way that could have been avoided in my opinion as noted below. First, the choices to be made around lens replacement type are rather complicated. I would have hoped for more proactive advice versus passive advice from the physician on offering thoughts based on my lifestyle for the lens most suitable for me. I think if I had not done as much of my own research, it would have taken much longer to be comfortable with the surgery. There is a lot to understand. It should be explained as thoroughly as possible and at a pace sensitive to the ability of any patient to absorb all the information. Second, beyond type of lens implant, the decision on type of eye drops, all-in-one versus 3-drop regimen, needs to be carefully reviewed with patient. There is a huge difference in costs and eye care activity / follow up required from patient based on your choice here. I opted for what I understood to be the less costly though more involved 3-drop regimen. Due to an initial oversight by staff my prescriptions eventually included a "brand" eye drop that was $345 out-of-pocket on top of the other two which added up to about $100. Fortunately I declined this third of three eye drops at the pharmacy. I immediately called the office to clarify the correctness of the prescriptions, A 'generic' version of third eye drop was at significantly reduced cost of only $ out-of-pocket! Third, a lot of forms are presented in advance of surgery for sign off and submission at separate times and to different parties. A better check off list should be available to patients to get through that process. I am pretty savvy so was able to get through this but with some aggravation and fortitude. There must be an easier way to get patients through that process. Fourth, the communications between office scheduler and those at separate surgery center should be flawless. I arrived at the surgery center ready for work on my left eye and discovered their records had me set up for the right eye. Pretreatment you do with eye drops you that you must start days before the surgery is for the eye to be operated on. I had paperwork confirming the left eye was to be done. After the surgery center checked with the physician it was confirmed they were to proceed with the left eye and it was confirmed the lens for the left eye was ready. The center records were corrected and surgery proceeded on schedule. Fifth, and certainly minor, during next-day-after-surgery follow up visit on the second surgery for the right eye, there was a glitch in the set up of the exam room. I was being asked to recite the eye chart even though as I noted to staff member the chart was not turned on to project on the wall in the correct area. The staff member eventually noted the problem and corrected the projector positioning. Again this was minor, but one would think execution of perhaps something like an exam room "set up check list" between patient use would avoid such a mishap. In summary and closing let me emphasize that in spite of the 'mishaps' I experienced, I still consider the practice good overall. I just think some refocus on the little things may both help them move into the 'exceptional' category - my opinion - and at same time prevent them from slipping down into the average.

    I went for eye exam which I received and asked for the prescription so I could order glasses. They…read moretold me I would need to pay $45.00 which I agreed to. Then I went online to order and you need a PD to fill the prescription (which is the bridge of your nose distance) I called office because that was not listed on my script. They said they didn't take that measurement and I would have to go to somewhere to get it taken. I said I told the assistant I was ordering glasses online and they should have takes all the measurements. They stated "Well we Didn't" So now I have to go somewhere else and pay again. I complained and the receptionist didn't care, say come back we will take it I got nothing from her. Bad Business.

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    Center for Advanced Eye Care - Eye Associates of Bucks County
    Center for Advanced Eye Care - Eye Associates of Bucks County
    Center for Advanced Eye Care - Eye Associates of Bucks County

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    Hartranft Donald J Dr - optometrists - Updated June 2026

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