I have had the pleasure of living of at Abbey Ridge for the past 6 years and it has been a…read moreprivilege to call this place home as long as I have. Connie, Sarah, and Rob are a team of superstars that do such a wonderful job, it feels like I have been staying at an all inclusive resort this whole time. Management has always been kind, understanding, and personable which seems rare these days. Rob the maintenance man is one of the hardest working people I have ever observed. Any issue I had was immediately taken care of and I never felt like a bother asking for help. The property is constantly being maintained and improved. They are on top of snow removal here which is a huge plus! This place has been EXACTLY what I needed for this chapter in my life and I'm so thankful I chose Abbey Ridge!

A beautiful property, wonderful pool and clubhouse. Friendly and helpful staff. They do activities…read morefor for introducing the neighbors, lots of fun.

My personal experience at this property:…read more When I moved in I wasn't expecting to deal with a roach problem right off the bat. It made a bad impression to say the least, however after two visits from pest control the problem was taken care of. Maintenance never followed up on a request to repair the stove I put in within the first week of living there which made cooking difficult at times. I was sold on the idea that this building was quiet but I found quite the opposite. I chose the top floor to be at the best advantage but I still heard my neighbors downstairs as if they lived with me, then the sound of the neighbors in the halls walking or slamming their doors which made the walls and floors of my apartment rattle, as well as the general pandemonium that occurs on 2nd ave, it was all a bit much. There were many times when there was trash in the halls or in front of the building that sat for weeks. It's an old building and it needs a lot of updating but unfortunately I never saw any notable change while I was there. The carpet going up the stairs remained dirty and tattered, as well as the one on my floor, the walls were scuffed and dirty in the common areas which really paints a picture going to or from your space. The floors creaked like a pirate's ship. Lastly, there are extra costs for parking and air conditioning that otherwise would've swayed me had they been more forthcoming. I want to emphasize, this is what mostly affected me and someone else's experience may be different. May this be a forewarning.

This apartment building was BEAUTIFUL! That's about most of what it had going for it. Here are a…read morelist of things that went wrong while I was a tenant here: - I paid extra to park in the lot, but half the time the gate was malfunctioning. Thus, I paid extra to not be able to access my vehicle because it was locked in the lot without the gate being able to open. I had to miss work/call out multiple times because I could not get my car out of the lot. So there's that. - I parked my bike in the basement, locked up, for the entirety of my lease. It was fine until the very last month, someone stole my seat and post off of my bike. I use my bike often, so this was a real blow to the security/safety of the building. - Maintenance was VERY helpful in the first month or so, then not so much. The drain in my bathroom sink would clog every three weeks or so, and then I would have to put in yet another maintenance request, and maintenance would take their time getting over to dump chemicals down the sink. A good snaking could have solved the problem, which I shared as feedback each time I had to submit a maintenance request, to no avail. - There were people living in a car parked out front for a while, which no one did anything about not did it add to the safety of the building. - There were homeless people that would get into the building (because every other day someone had the door propped open for no apparent reason) and I heard of another tenant finding a homeless person hiding in an unlocked closet on the second floor. That was a little scary for me, as I also lived on the second floor. - Further, upon moving in, I was sent the instructions for paying my rent online, only to have a quick email sent right after that retracted that - this is the only building owned by Optima Seward LLC that doesn't allow online payments, so I had to drive across town or mail my rent check every month, so it was hardly convenient. - Finally, upon moving out, I immediately realized I had left a single bag of clothes, my bike lock, and my helmet in the front closet of the apartment. I emailed the property management company within minutes of my realization to let them know, to beg them not to throw out my belonging (which is stated in the lease), and they said they would forward my number along to maintenance, which sounded helpful and hopeful. Yet, it's been 11 months, and maintenance has yet to reach out and the property management company has not responded to a single email (I've sent several to follow-up over the course of the last 11 months) since then, so I'm only assuming my belongings were thrown out, including a vintage pair of boots that I had just had refinished for $80.... - I'm the type of person that keeps to myself, doesn't complain a lot, and always pays my rent on time. I also kept a very tidy apartment. I have been moved to write this review after sending yet another unanswered email to ask about my (I'm sure trashed by now) belongings. - So, yeah, the apartment itself was nice, but everything else kind of sucked. Thanks for nothing, Optima Seward LLC!

We've lived here at Hubbard Oaks Apartments for 15 years. We've never had any issues. Neighbors are…read morequiet. It's maintained and up to date. Come and put your lease application in. You'll be happy here too.

very rude staff nothing gets fixed Michael who is management is a very upset individual that likes…read moreto yell at 74 year old women about issues that are not their problem and avoid any type of responsibility. It also is not 55 and older. It's all ages. Michael gets upset at people because he has a micro P...s. Lol poor wife

I spent 2 years here .Upon move out time they were so awesome.The price you pay is worth what you…read moreget ...all great interactions with neighbors...chill community good vibes

My dad just moved into the townhomes & man they're HUGE. From the beginning we were dealing with…read moreDiamond in the office & she has been a complete gem, she's very sweet & kind & honest when showing you the complex and what needs to be fixed. we let her know the neighbor kept parking in our carport and she handled it immediately, She also did a follow up call to make sure the neighbor stopped parking in our carport which was sweet. When we did a total walk through of the townhome we put in about 7 total work orders (nothing to serious all little fixes) on Friday, the maintenance men came Monday morning. They got a little freaked cause of my dog lol but i put her in her cage and they were ready to go. (We pay $60 extra for dog rent) Chris the maintenance man was very honest on what he could fix & how it could be fixed, we chatted for a few while he fixed everything up, he was nice and super quick. I didn't catch the name of the other guy who was with him but he was also kind and got things rolling! So far the staff has been wonderful and the place is nice. The only thing we don't like is our little backyard patio it needs some serious gardening work but we will handle all that in the spring :)!

Where to begin.. if you've read the reviews please take heed and DO NOT MOVE HERE. I usually do…read morethorough research of a property before moving but somehow I missed all the red flags at Kings Pointe Apartments and Townhomes. My father and I inquired about a 2 bed 1.5 bath town home on November 24th. We came to view the property on the 28th and during that visit we were shown an "updated" 2 bed 1.5 townhouse that we absolutely fell in love with: new appliances, carpet, counters, floors, finishes, backsplash etc. Latrice, the leasing consultant, explained that the property was going through extensive renovations and this is the "new look" they're going for, I was impressed. I asked how much more for the updated unit and she told me between $1010-1025, she also told me that she had someone moving in that unit in January but others would be available. The initial move in date was December 12th got pushed back to December 16th because "carpets were still wet and my basement still needed to be painted" as if those were the only issues that needed to be resolved before we could occupy the unit, HA! On December 16th, we made our way to the leasing office excited to get started on the paperwork and move in process, I was sure to specify we wanted the updated unit during the entire process only to be greeted with news that we would not be able to rent the updated unit, that the basement in the unit we'd be getting still hadn't been painted, and that we wouldn't be able to move in until Monday which was a huge inconvenience. Since I was sold on the updated unit (BAIT AND SWITCH) I requested to see the "regular" 2 bed 1.5 bath townhouse before any paperwork was signed, needless to say it was not as nice as the updated unit but it was the same layout. I noticed some issues immediately upon walking through and was told to just put it on my move in checklist and they'll take care of it "with no problem!" So Korrene* the property manager and Latrice agreed we could begin moving our things in that day just as long as having painters in the unit the next day was okay with us. The next day (Saturday) came and went, no painters, no communication. We didn't move in until December 21st and on this day we went to the leasing office to address all of our concerns with the unit from top to bottom with photos and videos with Korrene. The basement didn't get painted until December 23rd because "the painters went to the wrong unit and we have to see when they can come back out." All they had to do was communicate any hang ups with us but they didn't and they don't. The move in checklist they gave us was cute but by no means sufficient enough space to write down ALL of the issues wrong with this unit, so I attached a loose leaf paper with 30+ issues. To the naked eye this place came off as move in ready but upon inspection this place was a dump. From the center-block glass window being busted out in the basement, bar soap full of hair being left in the soap dish of the full bath, plumbing issues, debris and food left in the cabinets, visible dirt along the woodwork, spiderwebs and dead bugs in corners this place was DISGUSTING! We spent days cleaning this place before we ever even occupied it and do you think the property manager cares? Hell no. On January 3rd we went to pay rent and this really hit a nerve because we were paying for this place and we couldn't even use the dishwasher or shower. We spoke with Korrene again and she does a good job pretending to care. She assured us that Dave, the maintenance man, would be out tomorrow to take care of everything. Finally! Some course of action. HA! January 4th no call, no show. The next Dave and Mike showed up to my door at 3:30pm ready to fix all the issues, they worked quickly and got a chunk of things on my list taken care of, I was thankful and I felt things might not be so bad after all. Dave told me he'd come back the next day to paint the bathroom and fix the rest of the things on our list and I believed him! HA! I called Korrene on Saturday the 14th and she reassured me Dave would be out on Tuesday. It's January 18th and maintenance still hasn't come back. Honestly, I think they just need a few more maintenance men to carry the load. We've officially been here one month and it's been nothing but a runaround, the unit is STILL not move-in ready. They simply do not care. They are unprofessional, unorganized, and it's unacceptable. I call continuously and make appearances in the leasing office hoping to get issues resolved and still nothing gets fixed. Save yourself the headache. We work hard for our money and as tenants expect to be valued and treated as such. 1 month down, 11 months to move.