My daughter and I lived in Stoney Creek Village for I think 8 years ? The apartments are very…read morespacious, the area is clean, quiet, and beautiful with a nature setting. Never had any serious maintenance issues in the entire time we lived there. Love that we had assigned parking in the covered parking (1) saved me many snow days. Water, and trash included was also nice. Rent was easy to pay online. Nicole is the manager and has always extended her hospitality to make everyone feel at home. The guys in maintenance are beyond outstanding people and workers. I regretted having to leave my favorite place, great neighbors, great view. But, had family issues that prevented me from keeping my little piece of joy I had living at Stoney Creek Village. The area is close to Stoney creek, and trials, tons of shopping, and dining close by. Great area.

I love it here! I moved back from Tennessee And Nichole is a rock star!!…read moreEverything was so seamless! If I had a problem there were all over it. The maintenance guys are just awesome! I don't know why someone said the interacts in person were awful and lies! They must not be a happy person anyway. I don't understand why the complaints. again maybe they are just not happy or don't have any patience. Community living is not always perfect but you have to have patience and let Office know. Do your part! Anyway! I love it here! Now I know why they ALWAYS have a waiting list!

I felt like I was putting the leasing agent out by asking for a tour. The I saw was very nice and…read morehad a garage. The bedrooms were nice size also. These are at the higher end of our budget and we felt we could get more for our money elsewhere. I also felt like the unit I was shown was in a place lacking green space.

I can't say enough nice things about Kirkway Apartments. Linda Stadler is an amazing person with…read morea warm kind heart. Very professional as well. Debbie is also amazing It is a first face it Kirkway always bubbly and gives you a warm welcome when you first come in. The maintenance team at Kirkway is absolutely fantastic! Nick is very friendly and helpful and his crew is just as much! I can't say enough about the maintenance team they are absolutely amazing!!!! I love that they give referral bonuses to current residents. If you need a place tell them Kari M sent you!!! OK so you're thinking is there only good things? The only downside I would say is that the grass from time to time doesn't get watered enough. And if your doggie your urinates on the grass in front of your place you want to make sure to use water to dilute it otherwise there's patches and they will make you replace it. When it's not Covid time they also have fun community events and the new fire pit/barbque gathering area is really pretty! Did I mention Kirjway is pet friendly? If you have a furry companion they welcome you with open arms! Just make sure you take good care of your pets, use common sense and clean up after them, and treat the townhomes like they were your own home (clean up pet accidents quickly, vaccinate pet, keep on leash, etc) and you won't have any issues. The dog park was expanded and has new doggie play things. They also have a pretty awesome pool and gym area too!!! If it wasn't for my out-of-state move I'd still be living here it's amazing stress-free living! Highly recommend..

My dad just moved into the townhomes & man they're HUGE. From the beginning we were dealing with…read moreDiamond in the office & she has been a complete gem, she's very sweet & kind & honest when showing you the complex and what needs to be fixed. we let her know the neighbor kept parking in our carport and she handled it immediately, She also did a follow up call to make sure the neighbor stopped parking in our carport which was sweet. When we did a total walk through of the townhome we put in about 7 total work orders (nothing to serious all little fixes) on Friday, the maintenance men came Monday morning. They got a little freaked cause of my dog lol but i put her in her cage and they were ready to go. (We pay $60 extra for dog rent) Chris the maintenance man was very honest on what he could fix & how it could be fixed, we chatted for a few while he fixed everything up, he was nice and super quick. I didn't catch the name of the other guy who was with him but he was also kind and got things rolling! So far the staff has been wonderful and the place is nice. The only thing we don't like is our little backyard patio it needs some serious gardening work but we will handle all that in the spring :)!

Where to begin.. if you've read the reviews please take heed and DO NOT MOVE HERE. I usually do…read morethorough research of a property before moving but somehow I missed all the red flags at Kings Pointe Apartments and Townhomes. My father and I inquired about a 2 bed 1.5 bath town home on November 24th. We came to view the property on the 28th and during that visit we were shown an "updated" 2 bed 1.5 townhouse that we absolutely fell in love with: new appliances, carpet, counters, floors, finishes, backsplash etc. Latrice, the leasing consultant, explained that the property was going through extensive renovations and this is the "new look" they're going for, I was impressed. I asked how much more for the updated unit and she told me between $1010-1025, she also told me that she had someone moving in that unit in January but others would be available. The initial move in date was December 12th got pushed back to December 16th because "carpets were still wet and my basement still needed to be painted" as if those were the only issues that needed to be resolved before we could occupy the unit, HA! On December 16th, we made our way to the leasing office excited to get started on the paperwork and move in process, I was sure to specify we wanted the updated unit during the entire process only to be greeted with news that we would not be able to rent the updated unit, that the basement in the unit we'd be getting still hadn't been painted, and that we wouldn't be able to move in until Monday which was a huge inconvenience. Since I was sold on the updated unit (BAIT AND SWITCH) I requested to see the "regular" 2 bed 1.5 bath townhouse before any paperwork was signed, needless to say it was not as nice as the updated unit but it was the same layout. I noticed some issues immediately upon walking through and was told to just put it on my move in checklist and they'll take care of it "with no problem!" So Korrene* the property manager and Latrice agreed we could begin moving our things in that day just as long as having painters in the unit the next day was okay with us. The next day (Saturday) came and went, no painters, no communication. We didn't move in until December 21st and on this day we went to the leasing office to address all of our concerns with the unit from top to bottom with photos and videos with Korrene. The basement didn't get painted until December 23rd because "the painters went to the wrong unit and we have to see when they can come back out." All they had to do was communicate any hang ups with us but they didn't and they don't. The move in checklist they gave us was cute but by no means sufficient enough space to write down ALL of the issues wrong with this unit, so I attached a loose leaf paper with 30+ issues. To the naked eye this place came off as move in ready but upon inspection this place was a dump. From the center-block glass window being busted out in the basement, bar soap full of hair being left in the soap dish of the full bath, plumbing issues, debris and food left in the cabinets, visible dirt along the woodwork, spiderwebs and dead bugs in corners this place was DISGUSTING! We spent days cleaning this place before we ever even occupied it and do you think the property manager cares? Hell no. On January 3rd we went to pay rent and this really hit a nerve because we were paying for this place and we couldn't even use the dishwasher or shower. We spoke with Korrene again and she does a good job pretending to care. She assured us that Dave, the maintenance man, would be out tomorrow to take care of everything. Finally! Some course of action. HA! January 4th no call, no show. The next Dave and Mike showed up to my door at 3:30pm ready to fix all the issues, they worked quickly and got a chunk of things on my list taken care of, I was thankful and I felt things might not be so bad after all. Dave told me he'd come back the next day to paint the bathroom and fix the rest of the things on our list and I believed him! HA! I called Korrene on Saturday the 14th and she reassured me Dave would be out on Tuesday. It's January 18th and maintenance still hasn't come back. Honestly, I think they just need a few more maintenance men to carry the load. We've officially been here one month and it's been nothing but a runaround, the unit is STILL not move-in ready. They simply do not care. They are unprofessional, unorganized, and it's unacceptable. I call continuously and make appearances in the leasing office hoping to get issues resolved and still nothing gets fixed. Save yourself the headache. We work hard for our money and as tenants expect to be valued and treated as such. 1 month down, 11 months to move.

What's Really Happening at The Preserves?…read more I've lived here for years, and I've reached my breaking point--not just because of what's happened to me personally, but because of what so many other tenants have quietly shared with me. Tenants are leaving. Not just because of minor issues--but because of Cathy, the property manager, who many are now calling "Daddy's Girl Cathy." Why? Because she's the owner's daughter and seemingly protected no matter what. Multiple neighbors have said she's the reason they're packing up and moving out. I've seen eviction notices taped to front doors in what feels more like public humiliation than management. If it's something important, why not put it at the garage keypad like they do with other notices or mail it to them as they do everything else? Meanwhile, grills are still out today that have been out for months with no consequences. Garage screens and front door screens are still up--again, no consequences. But when I bring things up or try to protect my family, I'm the problem? Cars have sat parked illegally for months without green tags, yet a vehicle left out for a single day gets a violation, even the same people park on the street daily. Make it make sense. There are so many empty units now--and tenants are STILL moving out. One neighbor dealt with a disgusting millipede infestation that never got resolved. Others are just fed up. I've got photos. I've got documentation. And I'm not afraid to speak up and I will continue to do this until I move out the end of the month. We deserve better than this. Fairness. Respect. Accountability. That's not what's happening here--and I'm not the only one who sees it.

I have rented at the Preserves on 2 occasions. Both times were good experiences and we only moved…read moreto purchase a house and secondly a condo. Unfortunately, the condo isn't working for us- not enough space and we would rather rent. I'm hoping to sell the condo soon and move back to the Preserves. Rent is reasonable for what you get. I love the grounds and wildlife in my backyard too.