owner has horrible customer service start talking extremely disrespectful because I misheard him…read moreand even after I told him I m8sheard him he still continued to be disrespectful. from when I walked in he was already huffing and puffing and talking under his breathe. I seen all kind of illegal stuff going on in there they say they get they stuff from Cleveland school of cannabis I doubt it they don't even have it packaged.

Stop in for a stogie and come back for the owners! Phenomenal spot for your favorite stick and to…read morefind your next new one. Always on point with an impressive assortment. Service with a great big smile and lots of memories.

What a bummer. I used to like Mayfield Smoke Shop (and spent several hundred dollars since January…read moreon cigars and cigar accessories), but not after today. Who I assume is the owner said one of the most obnoxious anti-Semitic tropes today. "Shut the (air conditioned shop's) door, you're letting the Jews out"! The muscleboy/Mighty Mouse also decided to try to bust my ba**s after I bought $97 worth of cigars. It didn't go so well for Mighty Mouse, the loudmouth proprietor, because after I threw his taunts back in his face, he got flustered, squeezed out a forced chuckle, and turned his attention elsewhere. The are better, hassle-free, cigars than MSS in the Cleveland area, including the far more welcoming Havana Choice, to name just one.

I LOVE going to this smoke shop! The staff is great and very knowledgeable. They have a huge range…read moreof products. Highly recommended stopping by!

Totally disappointed in the quality of the products sold here (ooze quad vape pen). I haven't even…read morehad it 3 weeks and it's broken. Not only does the business up charge you on the products because of the location, they won't guarantee what they sell you will last or care of customer service. So I recommend that you go to a vape shop that guarantees the quality of their products like Daystar boutique in lakewood or just vape - shops that don't mind replacing the defected product. Save your money.

You won't find a better cigar shop in the downtown area. Good selection, great smoking lounge, and…read moreincredible service. I've been to other stores with a bigger selection, but the service and atmosphere here is head and shoulders above the rest. I've been going here periodically for the past few years, and the guys behind the counter keep track of what repeat customers buy, and will recommend cigars that you'll like. The lounge is BYOB, and you'll often find a few people up there that will bring you right into the conversation and make you feel at home. It's a huge improvement over other shops that have an "insiders only" feel.

I unfortunately cannot give this location the best review. I made a solo visit to Cigar Cigars…read moreduring a work trip in Cleveland. For starters - their cigar selection was paltry; most of the boxes on the shelves were empty. The pricing on what they did have was good so I made due, but that was disappointing. Next, I think they have a sitting fee for visitors, but I came in ~1hr before closing and I wasn't charged. The place has two floors: first floor is the shop and the 2nd floor is the lounge. When I went upstairs, the place was empty (which is fine) but my issue was the cleanliness. The space was not well kept; all the chairs were worn, several areas had ash on the floor, and the bathroom was extremely untidy. I was there roughly 45 minutes and while someone came by to check on me... I think he was going to the bathroom (and figured he would kill two birds with one stone.) In closing, the sticks weren't expensive, and the upstairs is a decent size. If you're not particular, by all means stop in and give them a try. That said I can't recommend this location because I expect more service, a larger selection and a cleaner space.

Great customer service and fresh product's you can't find better prices anywhere. I have been going…read morehere for three year's and I enjoy the company each time I go

My boyfriend and I recently started rolling our own cigarettes and I couldn't be happier with…read moreDiscount Cigarette Mart!!! The store is always in pristine condition and is always fully stocked with everything!! The women that work at the store truly take pride in their jobs and it shows! Cleaning and decorating is very time consuming but also something that needs to be done and sometimes people can let that go astray but Not at Cigarette Mart! Their hard work really shows and the decor is true American. Also the women have such great attitudes and are always willing and ready to help if you need it. They truly are keeping the values America was built on by hard work and taking pride in what you have and do!!! Thank you so much to the owners and employees for keeping the hard working ethics that this country needs!!!

It's very upsetting to drive there and find that the store isn't even open during their advertised…read morehours. I got there at 10 pm (their store hours claim they're open from 9am until 11 pm daily) and the store is already closed. I have gone there plenty of times at 9am to find that the store doesn't open until someone feels like showing up, typically around 9:45 am. Gas is not cheap these days. If I'm going to drive out there, I want to know I'm not wasting my time, gas, and money. But it seems like they don't really care.

From the owner: One stop shop has all smoke,tobacco and vape products good prices on everything good deals on…read moreeverything

Coming in from out of town. Best smoke shop I've been to. Had an issue with a torch. Called this…read moremorning told me to bring it in and look at it. Dude was very nice. Helped me out. Was able to fix the problem!!! Thank so much man!!!! Mad love!!!!

I have been a loyal customer since they've opened. Yesterday i was asked to leave the store because…read morei was looking around after i made my purchase. Their sign on the window says vapers welcome. Well, you're not welcome after they get your money. Completely rude and disrespectful way to treat your loyal customers. I'll never be back.

I do not typically smoke cigars and don't know much about them. I went in to get a gift for a…read morefriend and the man working there was super helpful and helped me choose a few cigars that were a we'll received gift! Thanks!

I was in Cleveland over the weekend and was looking for a good cigar.....Google recommended your…read moreshop and stated that you were open until 6pm. I took cab there and arrived at 5:35pm and found the place CLOSED. To rub salt in the wound, the sign on the front door even said that you were open until 6pm.!!...very disappointing, as well as a waste of time.

I have been drinking longjing tea from here. It is pretty damn good. I like the mythology behind it…read moreregarding the dragon that lived where it is grown. The ginseng and royal jelly vials are still pretty cheap too. There was a gentleman in there today buying some kind of pills to improve his virility/boners or whatever. He was leaving, came back in and said "Hey, isn't this supposed to have 8?" and the cashier didn't really understand and then he was like "No, the Uncle Sams" or something like that. So, I guess if you want to blow your girl's mind with some sex, come here and ask for the stuff they have behind the counter. And they have six foot lucky bamboo plants for $8.

Hidden Gem in Cleveland. A modern day Bizarre filled with traditional Asian gifts, locally made…read moregoods, and top notch pipes, blown glass jewelry, and accessories for the recreational connoisseur. So much to discovery in the overly packed aisles. Danny has the eye for finding the highest quality pieces in the industry... take some time to look around and don't be afraid to strike up convo with Danny; he is a wealth of knowledge and his laugh is contagious. You will leave there smiling.