Dr. Larrimore is absolutely terrific with patients who have " petrified of the chair " syndrome of…read morewhich I am president ! LOL I have never been so relaxed in a dentist chair since an incident when I was only 10 years old ! She makes you feel very at ease and explains EVERYTHING she will be doing , step by step . I will never be changing dentists again !

From the owner: Born and raised in Ephrata, PA, Dr. Heather Larrimore founded Larrimore Family Dentistry with a…read morevision to provide expert dentistry for children and adults in the Ephrata, Pennsylvania community. In March 2013, Dr. Heather purchased an existing dental practice at 815 Martin Avenue. Dr. Larrimore has been involved in dentistry since 1992. After eight years as a dental hygienist, Dr. Larrimore enrolled at Nova Southeastern University's College of Dental Medicine in Fort Lauderdale, Florida, where she received her Doctorate in Dental Medicine in 2004. Dr. Larrimore is involved in every aspect of patient care, unlike some larger, corporate-owned dental offices. Dr. Heather Larrimore and her team of hygienists provide general and cosmetic dentistry, as well as more advanced dental treatments. While committed to patient comfort, Dr. Larrimore and her team provide state-of-the-art dentistry to each patient. Services include cleaning; X-rays; bridges; crowns; dental implants; dentures; extractions; porcelain restorations; teeth whitening; veneers, and more. Dr. Larrimore is a member of the American Dental Association and the Pennsylvania Dental Association.

For decades, I used to be awesome with my dental care, but haven't been to the dentist in let's…read morejust say a few years, due to moving around. The care I received today was amazing and very reasonably priced. I was blown away by the doctor, she explained everything she was doing in real time - that's not what I've ever experienced before going to the dentist. Unbelievable care. A++++

Cliff notes: overcharge, give you the runaround, misplaced X-rays... sent a bill I didn't even know…read moreabout to collections This place is a bit of a mess. I had a few cleanings done here, which were pretty normal. Like others have said, I had to wait longer than expected but nothing too drastic. I did end of switching providers though after one too many bad experiences that could not be coincidental. Saga as follows: -They switched dentists between my 2nd and 3rd cleaning here. During the second cleaning I was told I would need multiple fillings (which I kept procrastinating...) During the 3rd cleaning the new dentist said I did not need any... (to give benefit of the doubt, maybe every dentist is different...? But I felt like the previous dentist was just trying to get money out of me! -They were VERY hesitant to give a referral for a wisdom tooth extraction to anywhere but one specific place (which didn't take my insurance) Once I finally jumped through all the hoops for them to finally release my information to who I was asking them to, they only sent part of my record and I had to get X-rays redone at the place I was getting my wisdom teeth out because they "didn't have it" -During my 3rd cleaning they took the X-rays again because the "didn't have them" How do you misplace X-rays...? ‍ - the new dentist was really demeaning, mansplained EVERYTHING to me, even restated something I literally just said, and used my name every other second thinking he was "connecting with me." I did not like it! But I was thankful he retook the X-ray "for free" (not my fault they misplaced it though...) and did not lie about my filling so that was nice... mixed reviews on him -Nail in the coffin, my last appointment was 7/22 and i have not heard from them since (except to cancel a cleaning 1/23 because I decided not to continue with them...!) All of a sudden I get a collection notice in the mail saying I owe them money for my last cleaning.... I called to ask why I didn't get a bill or a call or anything. They claim they sent 8 bills before sending to collection but I did not get 1... Needless to say: proceed with caution. The people are not bad (also not the best...) but I had one too many bad experiences for it to be coincidence.

Dr. Dever did a root canal a couple of years ago on my very back tooth. He struggled through the…read moreprocedure and was frustrated. It took way too long and it made me uncomfortable. I changed dentists when the same tooth started bothering me only to find after several visits to specialists that the root canal wasn't completed. It was partially done by Dr. Dever. So after paying Dr. Dever for the incomplete root canal, I had to pay an endodontist to have X-rays and the root canal redone. Everything is fine now but Dr. Denver's poor workmanship cost me over $600 (thank goodness I have insurance or it would have been $1,000's. Do not recommend!

in 2015 I developed an accessed tooth and Dr Dever's office got me in quickly, took care of a nasty…read moreinfection requiring multiple root canals at a very reasonable price. The office staff is always cheery and helpful, the Dever brothers are professional and good communicators.

Not a bad dentist. Nice office, nice staff, nice salt water fish tank out front. Ive always been…read moreable to get my appointment in a reasonable time, not like my previous dentist who blew me off by saying "how about we call you?" I wouldnt say theres plenty of parking, but its adequate.

Overall it's a good practice but the Dentist would benefit from being more personable. I prefer a…read moredentist that tells you what he is going to do in my mouth and he just does it. His hygienists do have very good bedside manner and do tell you what they are doing next.

below zero they watch out for the dental hygienist. It seem she will push things on to you. There…read moreare many dentists, chose another one.

I have been a patient there for over three and half years. I always kept my appt. The dentist…read morerecommended I purchase a product to brush my gums with called ECO balance manufactured by GLO Science. They charged me $50.00. I went online and found I could buy the same product for $30.00 and with free shipping. I called Dr. Kim who runs the operation three days ago explaining the situation. I asked for a callback. I realize she has to make a profit but not 20.00 when I am on medicare. I called back asking why Dr. Kim has not called. They said she has been very busy. I mentioned she does not care about her existing patients. I am questioning all her charges if she is overcharging in her prices. I think she is a ripoff. I would recommend going somewhere else. Dr. Ava is good, but she has no say in the practice. Dr. Ava, you are too good to work there.

Poor care, messed up my cavity. Would never come back to this location ever. Front desk is also not…read morevery friendly

've previously posted a 5 Star review for the years of great work (multiple crowns, a couple root…read morecanals, etc) I received at Smilebuilderz, but am amending due to recent issues which have turned me off from going to them ever again. On Tuesday I scheduled an emergency appt by phone for Thursday and provided my insurance information since I hadn't visited since prior to 2020. Wednesday, I get a call saying my dental plan insurance is showing up as medical when they attempt to verify it. (This is a plan listed on Smilebuilderz website as covered. My card says "Dental Card" on it and the ID number is different than my medical card.) I re-supply the insurance info to the person on the phone and they tell me, "If you don't hear back, you're good to go for Thursday." I didn't hear back. Thursday comes around and I show up 15 minutes before my appointment. I took the time off from a job I just started to deal with this dental emergency. I end up sitting in the waiting room for 50 minutes before informing staff I needed to get back to work. In a last ditch effort to be seen, I provided an alternative insurance which if used, would charge me the monthly premium since it was currently inactive. This second insurance, I called while in office, ended up requiring me to add Smilebuilderz as my primary dental and then told me it could take hours for the confirmation fax to be sent. So, I get home and call my insurance; they call Smilebuilderz and we get my dental plan set up, according to Molly or Margaret (?). Immediately after this was remedied, I get a call from scheduling and set up a second appointment for Saturday in Ephrata, a 40 mile round-trip away. I arrive on Saturday annnnd the insurance I had set up with the insurance agent and Smilebuilderz rep on the phone Thursday around 10:30 AM had NOT been set up and my only option was a credit card self-pay then self-bill my insurance afterwards. I now have to wait until the end of next week to get into a different company's urgent dental because it's a holiday weekend and can't request time off until Tuesday. Also, Anita, the manager in Ephrata, when asked if there is someone above her, said there is no one. I googled while on the phone with her and asked for Anthony's number so she gave me the main line really fast w/ no extension.

I can't say enough about Dr. Ahmad and his staff. My son knocked his front tooth out riding an…read moree-bike the night before we were scheduled to leave on vacation. Doc was able to get him in, perform an emergency root canal and install a temporary crown. All at a reasonable price. Thank you so much for helping us out on very short notice!! I highly recommend Aspen Dental!!

I would give them no stars if possible. No matter how bad your tooth pain is...go anywhere else! In…read more2024, I went for a consult to have a tooth extracted. I was quoted a price of what my insurance would cover. The day of appointment the I went in, paid what I was told I owed for everything. A few weeks later I started to receive bills for 3x the amount quoted. I called to follow up only to be advised that the office staff never consulted my insurance. They recognized their mistake, and we were able to come to an agreement on money owed. I paid the agreed upon amount. Fast forward to OCTOBER 2025, I started to get bills again for the remaining total again!!! Sketchy business practice. They need reported to the BBB.