TLDR version: I'm very glad I chose Green House Home Inspection (GHHI) and was incredibly impressed…read morewith Jared's thoroughness during the walkthrough. Highly recommend him if you need a home inspection as a buyer! Now, for the lengthier review. My agent provided me with a list of home inspection companies, and after reviewing each company's website, GHHI stood out. I quickly understood what the inspection included, that the team had the necessary qualifications and certifications, and that they were a BBB accredited business with an A+ rating (I verified!). My husband and I had a laundry list of inspections we wanted done, and GHHI was able to provide most of them for reasonable, additional fees; at the time of this review, they also offer wood destroying organism inspections, radon air tests ($150), and comprehensive water tests ($250, includes water quality and radon). The total cost of the home inspection + all add-ons for a 2-story home with an unfinished basement was $1,125. This felt incredibly reasonable, and it was also very convenient to schedule so many inspections with one company. I've only had one other home inspection experience as a buyer, and while I remember that report being detailed and somewhat helpful, the inspector did everything himself for 3+ hours, so we had no context for the details he shared and we felt quite disconnected from the process. Jared (the owner of GHHI) takes a totally different approach, and I'm here for it. Jared arrived early and started to walk the property, and once I arrived, he explained his style and how he prefers for folks to walk with him. I was impressed with how thorough he was and his multi-tasking; not only was he performing the inspection, but taking photos and notes, educating me, and answering my questions. As an aside: I'm interested in learning about my future home but this is absolutely not my wheelhouse, and I think Jared did a great job of explaining things in layman's terms. The inspection took roughly 4 hours; I had a septic inspection at the same time, and Jared was very accommodating (and helpful!) when we needed to stop and chat with that inspector. Jared conducted our home inspection in the morning and we received the report that night! I appreciated that photos were included (for evidence purposes but to also jog my memory) and a rating system was employed. A Table of Contents made it easy to jump around. I think the report provided helpful general information as well as notes about recommendations and issues. While the amount of text was more on the concise side, I felt it was adequate and professional. Jared really went above and beyond during the inspection itself, so I think a review really needs to take that process and those conversations into account. I will take Jared's combo approach, which includes a thorough inspection with the client + conversations + a report with photos, over another inspector's approach that is quite removed and only includes a report. Again, I highly recommend Green House Home Inspection, specifically Jared. He was incredibly personable and ensured the inspection process was educational, and dare I say, enjoyable!

Dan arrived early and did an exhaustive inspection. Took the time to explain what he was looking…read morefor and potential resolutions for the issues that cropped up. It's great to have an explanation of why something is an issue and possible solutions to mitigate. I'm very experienced in construction codes, and I still learned a great from Dan during the inspection. Dan and Jared went the extra mile to secure a water sample, after an issue prevented sampling the day of the inspections. Green House Home Inspections is first class company.

Inspector was available on short notice and did a very comprehensive job. I definitely recommend…read morehiring him for inspecting either new or old homes. Thanks!

Everything we needed and wanted in our home inspection process. Professional, thorough, and took…read morethe time to discuss the issues a well as potential solutions. Just go ahead and book first look.

I'm grateful that despite our rescheduling there was an availability is such short notice. Jeff was…read moreknowledgeable and efficient , very detailed oriented. He gave us all the info needed for our inspection. The price was very comparable within the area and other referred inspection company range.

If you like surprises then this company is for you. However, if you do not enjoy expensive and…read moreunexpected home repairs then use someone else.

I am a real estate agent and have seen Tom Pelletier at Alpha perform inspections both for my…read moreclients and for buyers of my listings. After seeing how thoroughly he inspects every inch of the house and how detailed his reports are I chose Tom to inspect a house I am purchasing for myself in Manchester, NH. It felt great to know I was getting the best assessment possible of my new home's condition. Aside from the inspection itself, Alpha is very easy to work with and has an easy-to-use online system for scheduling and payment. I highly recommend their services.

I hired Alpha Inspection for a commercial property inspection about 6 months prior to this message…read moreand paid approximately $2,000 for what I expected to be a professional and informative evaluation. After closing on the property, I discovered during the permitting process that the entire electrical system had to be replaced to meet building code requirements--resulting in an unexpected cost of approximately $52,000. When I contacted Alpha Inspection, I was told they "do not perform code compliance inspections." That response was shocking. The report I received largely consisted of observations that were already visible to anyone walking through the building and failed to identify or even warn about a major issue that led to a massive financial loss. For a $2,000 inspection, I expected far more than a surface-level report with no real value. Even more concerning is the complete lack of professionalism in their follow-up. After I spoke directly with the owner, he told me he would investigate and call me back. That never happened. I waited a week, sent a follow-up text, and still received no response. As a business owner myself, I understand that mistakes can happen--but ignoring a client after such a serious issue is unacceptable. This experience has cost me $52,000 in unexpected upgrades and left me with zero confidence in the value or accountability of their services. I strongly advise anyone considering Alpha Inspection to think twice and to hire licensed specialists separately for critical systems, because this inspection did not provide the level of diligence or responsibility one would reasonably expect.

As a buyer I felt my report was helpful - items were outlined as areas of concern, maintenance and…read moreupgrade - that was great. As a seller- I was less impressed - the buyer for my home was overwhelmed and the remarks by Norway hill were not outlined- there were 2 items that were called out and the comment made -" not sure what this is" it was an electric box for the landscape lights - . 1 pane of a window has the seal break and was foggy- comment was made - this may happen to more windows - well it had been that way prior to us buying and we didn't worry about it - just really nit picky types of call outs - so not sure I would recommend Norway Hill as enthusiastically as I had originally thought .

I was setback on a few things, the first was explaining about the attic when in fact I don't have…read moreone,second, calling my poured foundation a cement block foundation, and lastly , family members arrived during the inspection and went directly to the basement where the inspector was and proceeded to have a pow pow with the inspector which I witnessed when I opened the door to the basement, also not knowing a reason for the thermal imaging in my bedroom , the buyers agent was there and wanted to speak to the inspector before he even started, I do believe the inspector was trying to do his job even though there were a few mistakes , I also believe he was pressured by the buyers and family, it was a circus !

Outstanding customer service and a wonderful disposition - Jay was great to work with…read more Knowledgeable, thorough and patient, Upright Home Inspections spent several hours reviewing the details of their inspection with me. I would recommend Upright Home Inspection without hesitation.

I highly recommend Upright Home Inspections. Jay is really thorough and communicative. I received a…read morecomprehensive inspection report, which was hugely helpful in allowing me to make informed decisions. Excellent service.

I had the pleasure of working with Chris for an inspection of our first home. Chris was extremely…read moreknowledgeable and thorough throughout the entire process as well as a great conversationalist. Chris made the entire process simple and easy to understand. I would highly recommend him for any first time home buyers. Once again, thanks for your help, Chris!

From the owner: radon testing Water Analysis testing…read morePest inspections

Chris was awesome! He was recommended by my realtor and I couldn't have been happier with the…read moreinspection. He really took the time to walk us (first time homebuyers) through every nook and cranny in our new home, answered all our questions, and gave us his best opinions on any and all items he felt he was qualified to do! We really appreciated the time spent on our home, the quality of user-friendliness of the inspection report that was sent to us, and their buy-back guarantee.

Chris is very professional, knowledgeable and through. We have used him for inspections on both…read moreselling and buying our new home. His reports are very detailed and easy to read. I highly recommend Platinum Home Inspection