I originally found Genesis Real Estate Management here on Yelp when I was looking for someone to…read moremanage my properties in Tucson, and I'm really glad I did. Specifically, Lemonie has been great to work with. She's very responsive, easy to communicate with, and does a great job finding tenants quickly. This past year has been especially difficult with storm damage and having to replace a roof during monsoon season. Since I'm out of town for work, I was worried about how everything would get handled, but Lemonie really stepped up. She coordinated with multiple contractors, stayed in contact with my tenants, and handled everything professionally. She made what could have been a very stressful experience so much easier for me. I really appreciate having someone I can trust to take care of my properties when I'm not there. Thank you, Lemonie, for everything you do for me and my tenants!

We have worked with Dan and Genesis for quite a while and have had a really AMAZING experience with…read morethem. Dan is responsive, easy to work with, and is always willing to go the extra mile when something comes up. Genesis has helped us deal with a number of different property issues, including coordinating contractors, getting estimates, handling repairs, and helping work through any other situations that have come up. Dan doesn't just pass things along, he stays involved and helps get things figured out. The Genesis TEAM has also done a great job on the rental side, making sure our properties are marketed well, get the right exposure, and ultimately get rented. Between that and the way Dan and his team handle everything that comes with owning rental properties, we have really appreciated working with Genesis over the years. Definitely 5 stars!

If I can rate this establishment with zero stars I would. My fiancé had rented through this…read moreestablishment only to be greeted with a whole bunch of problems we had even paid for me to get on the lease and was never put on the lease. One of the employee employees couldn't even prove who she said that she was because of the fact that she thought she was better than everybody and the service just outright, ignorant, petty and childish. They don't value their customers at all. They don't value their tenants. They don't value anything they value themselves and actually their main headquarters for this establishment is not even in Tucson. It's all the way in Texas look up who you really renting from and do your research first before even considering filling out a lease with these people they'll get you kicked out of your own house for any reason that they think it's necessary. It's not OK and it's not all right.

My experience proved renting from Acacia to be a nightmare. I had four outside security cameras…read more stolen, the lock on my storage shed in the carport cut clean and everything in the shed was trashed, I had loiters hanging out 24/7 as the property backed two hotel parking lots, my windows pried open, three vehicles deeply scratched/keyed while in the carport, weird people walking the alleys by my bedroom all hours of the night, yet Acacia had no interest in those issues, nor my safety, merely telling me to file police reports. That was nothing compared to their lack of empathy/accomodation in not allowing me a couple extra weeks after lease end to move even after paying the entire 12 month lease at $1150.00 month. I was in two major car accidents, lost my job and sustained back issues. They had no renters waiting for the property, yet still refused my request to pay for a couple extra weeks for moving purposes. Instead, they filed a Writ of Restitution two days after lease end while I was packing and had a UHaul, forced me pay for that extra month at $1150.00, plus as additional $1150 for "holdover rent" for that same month, plus its attorney's fees and costs after their attorney lied to the judge stating "Acacia would have accepted rent for that month" when I had email exhibits from Acacia stating otherwise. In addition, they kept my entire $1750.00 deposit after I cleaned for days and paid people to touch up paint, and help me move. Acacia nailed the coffin by listing an eviction and judgment on my record making it difficult for me to obtain rental housing. (After all these unjust events occurred, I filed a complaint with the AZ attorney general, who after reviewing my Complaint and related documents, advised me to file a judicial complaint against the company and the judge). Please note, Acacia is NOT in your corner, it merely tries to rack up charges against their tenants in an effort to increase their percentages obtained from the real property owners for managing their property. Bottom line - steer clear!!

I have only been working with Don for a very short time and I am already delighted by the level and…read morequality of service he has provided. I was not thrilled about having to pay for a property manager, but had come to find managing our rental home from overseas too difficult to do on our own. Don has already given me such piece of mind, and it is like I finally have someone a the house that cares about it like we do.

We had the unfortunate experience of having very bad property managers for four months and no…read morerenters before we found Don at 1st American. The quality care and attention to detail that was put into listing and showing our home and making sure all of our concerns were being heard and addressed was such a stark and startling contrast from our previous experience. We have been thoroughly impressed with his availability, communication and provided services. Especially after he found renters for our home in far less time and a far more reasonable price. We could not be more pleased with his professionalism, availability, and expert knowledge in managing our home thus far.

They are full of crap owner beware they don't even take care of the property dealt with them for 7…read moreyears

If I could put 0 Stars, I would for this company. Parking in condo complexes is not always easy…read more One should park in the guest parking space when the parking lot is empty, today a member of the Real Property Management Company was parked in a non-parking space. I mentioned that he was parking in a bad spot (thinking about fire trucks and such) and his response was basically - So what does it really matter for the 2 minutes that I am here. He was rude and his attitude toward other owners was beyond necessary. As if he was the only person who mattered and he would and probably will do whatever fits his needs no matter what. If I were to be selling, buying, renting, or picking a rental company at this time, I would recommend searching for a different company that treats people with respect.

Carly is helpful with willingness to spend the time to find the right house. Her skills and…read moreexperience helped avoid problems and frustrations. I selected her due to her years of working with clients in the Tucson community. Working with Carly was a very good decision.

5 stars for Carly all the way! As a first time home buyer I was nervous and she was patient and…read moremade sure I was comfortable every step of the way. 6 months after closing she still takes the time to answer my questions when needed.

Amber has helped our family for many years as a property manager and then real estate agent. We are…read moreout-of-state clients, and she made managing and selling our property totally seamless. When she put our property on the market, her staging and design skills made it look better than when we first bought it (even in the offers people commented on how well it showed). Amber is trustworthy, talented, and we just can't recommend her highly enough.

From the owner: Our professionals are here to help you find a home you love! Whether you are buying, selling,…read morelooking for a rental property to live in, or are looking to rent your property to others, we are here to help. We are a full-service real estate and property management office servicing the Tucson area including all the outlying areas of Midvale, Rita Ranch, Vail, Sahuarita, Green Valley, Oro Valley, and Marana.

I'm writing this review as a property owner. The reason I…read moreneed to clarify is I saw so many negative reviews from renters. I'm not one of them. Hilda has been my agent taking care my rental property for 10+years. She helped me taking care all issues renters encountered. From small appliance repair to major A/C and roof repairs. Most of my renters are responsible. They did their job when they move out. And they got their deposit back. At least that's my understanding according to my monthly reports. So I think the renters who posted a bad review just think they didn't get their money back must have missed something. I wonder if they really did what they should do when they move out? To resume the house to its original state when they move in. Yes, you can have your point of view as a renter. But for me - an owner. I would like to see my property gets well taken care of. For that point, I'd say Hilda did great job for 10+ years managing my property. That's what property management should do, right? So in 2021, when I decided to sell my property. I asked Hilda to represent me as selling agent. I truly feel she deserves that 3% commission. She helped me get a good price. Much better than I anticipated. I also want to give her book keeper-Rhonda a shout out. She sent me monthly and annual reports that list all expenses and cash flows which is great help on my annual tax return. After my property is sold. I have no other properties in Tucson. But I highly recommend Hilda to anyone who needs a reliable property management agent.

I would strongly suggest that no landlord or renter works with this company. We are currently…read morerenting a home that they manage. For six months we have been trying to get them to fix the dishwasher, mold in the bathroom, stained carpet and a broken lock to the garage. My husband, who is completely capable has offered to fix all of these problems but they won't allow it. Instead they send one incompetent service man who doesn't fix anything, says he will be back and then never comes. The dishwasher broke again for the third time this weekend after they had supposedly fixed it. They take the owner's money, our money and are letting this nice house fall apart. We have contacted our legal counsel. Save yourself some time, headache and legal fees and stay away from this organization.

I came to Bryan (@PLSS) on Friday with some very last minute work that I needed answers on prior to…read morea house closing. He rearranged his schedule to get it done in time and delivered a beautiful and accurate product. Not only that, but he's just a pleasant guy to talk with. Highly recommend - would absolutely do business with him again.

From the owner: Boundary Retracement Surveys, ALTA/NSPS Land Title Surveys, Land Splits & Minor Land Division,…read moreLegal Description and Deed Analysis

We received a recommendation to use Nicole when I asked my good friend in Tucson who she would use…read morefor real estate. Our friend said hands down Nicole Brule-Fisher When we first started looking we were thinking second house. We exchanged emails with Nicole and made arrangements to drive and look at houses. Nicole spent all weekend with us showing homes, connecting with other agents to give us more options. There was one house that was amazing that she was able to show us before it even went on the MLS but it didn't have a place for a pool. (sad face) Nicole showed us a bunch of houses but nothing we were ready to pull the trigger on (this is the beginning of October). So we went home and Nicole started emailing us listings. There was one house that we wanted to see but we couldn't get away. Nicole went out and face timed us for a walk-through. Since we were relocating there wasn't urgency on our end. We were looking for a turnkey house that hit all our must haves. Anyway, my husband was on a quick trip to Tucson and I was in California when I went on Zillow and saw this sweet fixer upper in a great area. My husband called Nicole to see the property. I guess she was unavailable because she told him Nick would meet him at the property. Nick was great - he's unpretentious, friendly and knowledgable. We wrote an offer on the fixer and with their recommendation added an escalation clause. Our offer wasn't selected but became the backup offer. Anyway, all the stars aligned when the first party backed out and we got news that the sellers wanted to accept our offer. woot woot! The fixer didn't have everything we wanted but the location was so amazing and the price low enough that we decided to take on the project to get exactly what we wanted. I honestly didn't think we were in that headspace when we started looking. I really liked working with Nicole and was a bit bummed that we got kicked to Nick. Life happens though - it was during covid so who knows why this happened. On the up side...We also really liked working with Nick. They both were great and have gone the extra mile for us - before, during and after the purchase. Before we closed, two turn-key properties came up on Zillowthat we absolutely loved. We made a trip out to Tucson just to be sure we were making the right decision with our "fixer" - We passed on them, but those houses were very tempting. Nick recommended contractors and inspectors so we could get things inspected during our 10 day inspection period. He really made this part of the transaction go smoothly. My husband and Nick did the final walk through. Nick was with us every step of the way. After the sale we got a notice from the city that we had a water leak. One of our neighbors saw the notice and called the listing agent who in turn called Nick. Nick called us and was kind enough to go to the property to turn the water off for us. The only area that I felt didn't go as smoothly as I would have hoped is with the lenders they recommended. There was some miscommunication that was really inconvenient especially around the holidays. I would highly recommend Nicole and Nick if you are looking to buy a property in Tucson. They are both professional, unpretentious, and know the area extremely well. It was a pleasure to work with them and we appreciate all their time and care.

We recently enlisted the help of Nicole - Brule Fisher and Nick Vargas, of REMAX / Select, to sell…read moreour home in Tucson. They made, what can typically be a difficult, process quick and easy. Their knowledge of, and experience in, the Tucson real estate market made it easy getting to an acceptable offer and navigating through the various steps to close. Their efforts even included working tirelessly to find a home for all the furniture we chose not to take with us. Both Nicole and Nick and friendly, easy to talk to and understood the emotions that accompanied saying goodbye to our home. We have absolutely no complaints working with Nicole and Nick and highly recommend them to anyone looking for the very best in help selling their home.