So glad to have Jerry and Andrew as my local plumbers. These guys are skilled, reasonable and…read morehonest. You can't ask for more than that!

I've used them several times for my home and office. They are reasonable and do a fabulous job!read more

WARNING: They threatened to "put a lien on the house" when I questioned their pricing…read more I'm 45 years old, have lived in three 100-year-old homes, and have never before left a negative review for a contractor. I hired Honey Go Fix It to reseat a toilet. I chose them because of their 4.9 Google rating and promise of a free estimate. When the plumber arrived, I approved and signed an estimate on a small phone screen. I trusted what he was telling me and was not shown the actual dollar amount displayed clearly on the screen before signing. The technician completed the work in less than 20 minutes and then showed me a bill for $481.65. I was stunned. A wax ring costs about $10 and no other materials were needed. The price was astronomical for the work performed. The verbal quote was mumbled and unclear. When I saw $481.65 on the final bill, I genuinely thought there was a mistake. I declined to pay immediately and called the office to resolve it. Here's where it really went wrong. I spoke to Kassandra, the President of the company, to discuss the situation. Within the first two minutes, before I could even fully explain what happened, she threatened to file a lien on my house if I didn't pay immediately. I offered to pay $300 to resolve it amicably. That's still $900/hour for 20 minutes of work with a $10 part. Kassandra refused via email, claiming their responsibility is to "maintain fair and consistent pricing," while simultaneously admitting that they are "adding extra clarity steps during the estimate approval process to help prevent future misunderstandings." Consistent pricing? Maybe. Fair? Absolutely not. The owner acknowledged in writing that their current process causes confusion. Yet, she still demanded full payment and threatened our property rights. Being immediately threatened with a lien on our house for simply asking questions destroyed any chance of restoring trust in her company. I paid the invoice to avoid the hassle of a lien, but I'm leaving this review so others can protect themselves. If you use this company: 1. Get the total dollar amount in writing, on paper, in large readable text, before you sign anything. 2. Research what competing plumbers charge for the same work. 3. If you can't clearly see the price or feel rushed or pressured, do not sign. This company has lost my business and recommendation. I hope this review helps you make an informed choice.

I called to make a next day apt as our kitchen disposal was clogged with potatoes. Trevor shows up…read moresmelling like he'd just fallen in dog waste, covered his clothing but was dried up. he did put on booties. after about 40 minutes of trying to unclog it he made a phone call came back to me and said it would need to be hydro-jetted estimated cost of $1,000. I told him no thanks, he didnt charge me so that was good. I called Korrect plumbing, 2 nicely dressed, clean gentleman showed up and after about 1 1/2 hours of snaking our drain was unclogged, charged me $450. call Korrect they are professional, hard working and honest.

These are trying times during Covid 19. But my "gift" to myself every night is a bubble bath. I…read moreknow it lowers my blood pressure. So Friday night I exhale and climb in only to think it's ice water. NOT a great surprise. Really...and of course it's a Friday. So I ask a friend for a recommendation the next morning and he gave me this number. I called and left a message, and in the next 10 minutes or so I got a return call. He was out picking up an appliance for his residence, but promised he would be at my house with water heater in tow ASAP. And he was. He did an excellent job and was so friendly. And he called Monday morning to be sure I was happy. That's the kind of service I like! So if you need a plumber, Bob Rodriguez gets my seal of approval. And that's all I'm gonna say about that.

Zachary was great, on time - showed up, solved the problem rickey-tick. Toilet leak that had me…read morestumped was solved. Cant ask for any better plumbing service - highly recommend. Did not charge full price, so outstanding value.

Professional in all ways. Arrived on time and completed repair quickly. Price well below other…read morequote. Would recommend to anyone needing plumbing service.

I highly recommend Professional Plumbing Services for anyone looking for a good plumber at very…read morereasonable prices. Joe showed up right on time as scheduled took care of the faucet install in just a little over an hour, cleaned up and did a perfect job. He was very friendly and knowledgeable, and his rates were fantastic, compared to some of the larger plumbing companies like Roto-Rooter and Help. If you live in the mason or West Chester or surrounding areas, please give Joe a call. He will be very happy with the results!

I would highly recommend the use of Professional Plumbing Services based on their knowledge,…read moreHONESTY, and professionalism. I had my water heater break down, they were able to be at my home in 20 minutes, and within an hour my water heater was repaired and ready to go. The employees were courteous and a complete pleasure to have in my home. Without a doubt, if something goes wrong again I will be giving them a call.

Do not use this company. I repeat DO NOT use this company. We had to call the office to inquire…read moreabout the arrival time of the plumber for the estimate, it appeared as though they had forgotten our appointment. When we called in to make the appointment to use them, they acted as if they had no availability for at least 2 days, once we mentioned we will just call another company, they came back on the phone and all of a sudden had availability the next day. We had an expansion tank/ pipe that needed to be replaced and leaking behind a finished wall in our lower level. They will mislead you with pricing, purchase parts that are overpriced without prior authorization, claim to be located in Lebanon but will charge you based on their drive from their Centerville office, their customer service is rude and they will give an estimate for a 3 hour job but once they come to complete the job, they will only take 1 hour. Completely unprofessional & untrustworthy .

Very honest dependable company. Completed work on time at the quoted price. I highly recommend.read more

Bob with Roy's Rooter is wonderful. They were able to come out within the hour to help us with some…read moreurgent plumbing issues. Bob was polite, quick, and affordable! We had a good experience and will call them again if we have any plumbing needs. Thank you!

Bob is the most reliable plumber you could ask for. He has helped us out of multiple plumbing…read moreemergencies and he is fast and efficient. He always gets in contact with you quickly, and makes you feel like a priority. I can't express how great a guy he really is.

Great customer service, best price I could find in Kettering area, and the nicest plumbers. Will be…read moremy new go to guys. Definitely recommend!

Needed a washer tub hooked up and ran across their name. Call them on a weekend expecting to leave…read morea message and actually got a live person! They showed up on time did a great job, and I thought the price was fair for the work they did. Will definitely be using them again.