The name says it all. I was a bit disappointed at first. I…read morehad scheduled an appointment for an estimate, although, to be fair, I already had a good idea of what the work would cost. After reading reviews, I knew my decision wasn't really about the price--I was planning to hire Top Tech anyway. What disappointed me was that the estimate appointment had to be canceled that day, and I was even more frustrated by the interaction with the lady on the phone. As a business owner myself, I believe in taking care of customers and honoring commitments. If I have to do the job myself, I do it--I don't cancel on clients who are depending on me. The phone conversation felt rushed, and it seemed like she was trying to get me off the phone as quickly as possible, which I found annoying. However, Zach came out later that same day for the estimate, and he completely changed my impression. He was professional, honest, hardworking, and got straight to the point. It was 92 degrees outside, and I genuinely felt for the guy working in that heat. He provided a fair estimate, scheduled the work for the next day at 1 PM, and then actually arrived two hours early. The quality of the work was outstanding--top-notch service. My brother is an electrical engineer, so I have a decent understanding of electrical work, but he lives far away. I still have a lot more projects to complete around my house, and I will definitely be calling Top Tech again. When I do, I'll be requesting Zach specifically. Highly recommended.

These guys use AI to respond to inquiries really fast and efficiently so they can try to claim the…read morelead, which they do well. It's a pain in the arse to get scheduled. They don't use the info you put into the request, so you have to tell them everything all over again. After that, just hope you're the tech's first call of the day. Otherwise they won't show up until they finish their previous jobs, if they show up at all.

I recently hired Hop To It for an outlet repair, and the experience was nothing short of amazing…read more The electrician arrived promptly, was professional, and handled the repair with skill and efficiency. The workspace was left clean and tidy. The price was what I expected and true to the estimate. I highly recommend Hop To It to anyone in need of electrical services.

professional and responsive. fixed our electrical outlets according to the inspection report to…read morecomplete the sale of our home

I had them do some work for me and they did a decent job. I was going to hire them for another…read moreproject but before scheduling they require half of the total price as a down payment which was $1.4k. I ended up having to cancel and they haven't refunded me my money despite numerous requests and have further stopped responding to me. And the number I had been using for them no longer works. So I don't know if they've blocked me or what, I now have to figure out how to get me money back for a job they didn't perform.

Came out on Fathers Day when we needed a circuit breaker replaced on our panel. Very thorough and…read morefriendly

Called and they were available for same day service. Right away, the area(s) of concern were…read morecompleted. Suggestions were offered to update and prevent further issues. Pricing, very reasonable. They were very nice and professional. Thank you!

Caution on using Carroll Service - what was communicated and what happened are two completely…read moredifferent things: I called Gabe Carroll on a Friday after seeing his Yelp reviews, looking for a quote on electrical work at a rental property -- we have renters moving in and wanted to make sure everything was up to code and safe. Gabe said he could come out that Monday to provide a quote, and mentioned I'd get a message from an automated system but told me to ignore it, so I did. Monday morning, one of his workers arrived before Gabe and began pulling out switches and other items before any quote had been given or fees discussed. My son was the only one home at the time. Gabe arrived shortly after to assess the work needed, then called me to walk through what he'd found and said I'd have a quote to review within a few minutes. When the quote arrived, it included a $149 service fee and a $159 diagnostic fee in addition to the repair estimate -- none of which had been mentioned to me beforehand. When I questioned this, Gabe said I had agreed to the fees via the automated message -- the same message he'd told me to ignore, and which I never opened. He sent a screenshot of a calendar entry with a checkmark as "proof" of my agreement. I had gotten quotes from other electricians at no cost, which is what I expected here too, so I could compare pricing fairly before committing to work. When I pushed back on the fees, Gabe became confrontational: he called the police (who, after speaking with him, apologized for the call and left), threatened to send my account to collections, and contacted city code enforcement about violations he'd found. I'm now working directly with the inspector on those items, which is exactly the kind of oversight I wanted a professional's help with in the first place. When I mentioned I'd be leaving a review, Gabe said he'd sue me for slander. My advice: get any fees confirmed in writing before agreeing to a "quote" visit, and consider getting quotes elsewhere -- several other local electricians will do this at no charge and not be so hostile in the interactions.

I had JSR install a new outlet, recessed light, and switch in an upstairs closet, plus a light…read morefixture at the front of my garage. Along the way they also got a retroactive permit for my EV charger squared away with the city, so everything at my house is now permitted and inspected properly. The permitting process with the city took a while to work through, and JSR stayed on it the whole time. Alecia, the office manager, sent me regular updates for weeks without me ever having to ask. When things needed a nudge, Charles, the owner and master electrician, went down to the permit office in person to keep it moving. Dani in scheduling kept the appointments and applications on track. Matt and Gage, my installers, knocked out all the work in a single day. Then Gage came back the next day and patiently waited seven hours on site for the city inspector to make sure everything passed. It passed without a single issue. Fair price too. It's hard to find a contractor that follows through like this one did. Highly recommend.

Very thorough 240 V wiring and breaker installation for electrical induction cooktop. It was…read moreexpensive but the quality of work and knowledge was well worth the fee.

We bought a home in Flower Mound and I contacted Charlie Brown for the installation of 8 tvs and…read moreseveral Sonos products. I looked at his reviews and they all seemed good from his customers so I had no doubt in hiring his company. I met Charlie and he asked for a favor if I could purchase the TV's and the Sonos from him as he can match the prices I received and it would help him with his sales. I obliged but to only find out that after purchasing them, the pricing on the tv's went down a couple weeks later (at this point they were all at his location and not installed). He gave me an attitude and said once they are purchased he couldn't match the price and I proceeded to tell him I would return them and buy them somewhere else. Finally he said he could do it. Charlie gave me a price "not to exceed a certain amount of money to install the tvs and several Sonos systems". He arrived the first day, installed the large 100" and then he left for another appointment and had his helper install the rest of the tvs upstairs . Two days later, he came back and installed the other 2 large tvs and hooked up only 2 Sonos systems. He quoted me 245/hr for 2 men. He still charged me when he left early the first day, on his Invoice he said he was here a certain day and worked 8 hours (he didn't) and that particular day my hardwood floors were being refinished and there was nobody allowed in the house. With the miscalculeted hours, the numerous cigarette breaks he took in front of my house, I learned that this guy is not about customer service, he is about getting in and getting as much money as he can from the customer and not even finishing his work. I have wires hanging down from the tvs, tvs that are not level and 2 of the tvs that have apple boxes that were suppose to be installed behind the tvs are actually hanging over the tvs at this very moment. I contacted Charlie a week ago after his shoddy work and fabricated hours for the warranty cards, the manuals for the items I purchased. Between the Sonos and the TVS alone I spent over 25K and 2 days of labor was 3400.00, so almost 30K was spent and I have not heard from Charlie since this request. Don't be fooled by this con-artist and the reviews he has on here, if anyone wants to see the pictures, the receipts of the Invoices, the emails sent to him, please reach out. I want everyone to be aware that this guy is not who he says he is. DO NOT DO BUSINESS WITH THIS COMPANY!

Very prompt and knowledgeable. Work begins Friday. We are so far very happy. I recommend Charlie…read moreBrown.

Great experience. Mike was easy to schedule with and showed up on time. He even suggested a better,…read morecheaper way to replace our lights and gave us a discount when he finished our project faster than expected. Five stars all around!

We have used Michael for years. He always goes above and beyond. He's honest and trustworthy.read more

Had an issue with a breaker that kept flipping randomly, so I scheduled an electrician to come out…read more The technician was great -- he walked me through everything he was testing and explained what he was looking for as he went. Super clear, patient, and easy to follow. He eventually tracked down the problem, which turned out to be a short causing the breaker to trip. Once he fixed it, everything worked perfectly again. Overall, solid service and really appreciated how transparent he was throughout the whole process.

Dave is so pleasant, and always knocks out the project. If…read moreyou are looking for an electrician that you will call after call, this is a great company.

New to area. Excellent experience from initial call to…read morerepair. Roger quickly diagnosed and repair an issue other electricians we had out could not. He was honest and explazined the issues and suture repairs needed. A++ Mark Scott

Way too expensive. I have 3 outdoor fans that had pull chains that weren't working properly. The…read moreelectrician came out & helped remove the fan light globes for cleaning (which I washed & cleaned), he added some WD-40 & got it all working. One indoor fan which has slowed down needed to be looked at if the capacitor needed to be changed. He couldn't find the capacitor & had to reassemble the fan light back. End of it, I paid $410.

Daniel and Cody did an outstanding job for us. We needed to upgrade a breaker from 30 amps to 40 to…read moreaccommodate our new oven. To facilitate this upgrade required a good bit of running heavier wire, which they accomplished with minimal changes to the house's structure. This is the second time we have used B&B Electric and have been very pleased with the outcome. Would recommend B&B Electric to anyone needing electrical work.

First off, Daniel is fantastic. 5 stars for Daniel…read more I've used this business several times to change out fixtures and switches. They were a bit pricey but I was pleased with the work and timeliness. Apparently they are making changes now. The AI assistant that answers phones - 0 stars. I get the reasoning, but let's face it - absolutely no one wants to talk to an AI assistant. They now charge an $80 fee just to schedule, though you get it credited back when you have work done. Beware though - the prices have skyrocketed! Changing a light switch was about $50, now over $200 each! While I very much appreciate Daniel and my previous services, I will likely be looking around next time. Quadrupled prices in just over a year is crazy!