Clean cut. Didn't have to keep calling them. They took care of my son. We had to wait but it was…read moreworth the wait.

Based on my personal experience, I would strongly caution anyone considering this firm. I would not…read morerecommend working with Jill or Mark. I questioned their integrity, and they seemed to lack a moral compass. They appeared to care more about the money they were making than about the actual client. They also have billboards placed by nearly every major highway and intersection with high accident rates, which says a lot. In my opinion, that is the kind of marketing you often see from what's known in the business as ambulance chasers. COMMUNICATION From start to finish, I did not feel supported or properly informed. I initially worked with Jill, but due to poor communication and unprofessional conduct, I eventually had to move my case to Mark. In one conversation, Jill ended the call while I was still asking basic questions about where my money was going, which felt extremely disrespectful in a personal injury case where clear communication should be a priority. Most of my communication went through an assistant named Leslie, and at times it felt like I was doing much of the work myself--gathering evidence, tracking down paperwork, and helping build my own case--only to be charged for it. That was not the level of service I expected from a law firm. BILLING AND MEDICAL EXPENSES My biggest concern was how the settlement was handled and how much of it went toward medical expenses. I was charged about $1,500 for an MRI and roughly $650 to $680 for each 60-minute therapy session. In my opinion, those charges were excessive and did not reflect the care I actually received. The physical therapy I was sent to did not feel like real treatment. Much of it involved lying on a massage table and doing self-guided exercises. I was billed $300 for simple exercises like spinning a wheel and another $400 to $500 just for lying on a massage table. There was no hands-on therapy, and I was also billed for generic products as if they were brand-name items. It felt misleading, and it seemed to me that the providers they sent me to were familiar with this firm. When I questioned the charges, I was told the providers might not come to court if I challenged them. At one point, I was also told that if I kept asking where the money was going, no one might show up for me if the case went to court. I was accused of alienating them when all I wanted was to know why they were price gouging. That made me feel pressured into accepting billing practices I did not agree with, and I was forced to settle when I didn't want to. My own insurance would have covered an MRI for far less, and the lien paid to my insurance company was significantly lower than the amount billed by another provider they sent me to, which from my perspective appeared to have a business relationship with the firm. At one point, the medical charges were run up to nearly $10,000, and in reality there is no way the treatment I received should have cost anywhere near that amount. When I asked the firm to renegotiate some of the expenses, they declined. Even the first time those bills were reduced, I had to ask for it--it was not done willingly. I had to advocate throughout the entire process just to get basic questions answered and to push for any reduction at all. That made me question whether they were truly looking out for my best interests. I also had to speak directly with the adjuster myself about replacing my car, car seat, broken cell phone, and other losses because I did not feel the firm was advocating for me on those issues. SETTLEMENT PROCESS It took a full year to settle my case because I was constantly fighting for a fair outcome. The initial offer was nowhere near reasonable, and I had to advocate for myself to get it increased by $9,000. Even after that, I still did not believe the settlement was fair. I do not feel I should have had to push so hard when I was paying a 33% attorney fee for someone to advocate on my behalf. By the time everything was deducted, I ended up with only about half of the full settlement, and I do not believe the firm fought hard enough for me. OVERALL EXPERIENCE Overall, I did not feel supported or properly represented throughout this process. It felt like I had to advocate for myself every step of the way, and I honestly do not know what I paid the attorneys for. I do not feel they did a good job for me, and I wish I had gone somewhere else. It felt like the firm was more focused on collecting their 33% than on truly caring about my pain and suffering or fighting for a fair result. I was left feeling taken advantage of in multiple ways. They benefitted from my misfortune. I would strongly encourage anyone considering this firm to ask detailed questions upfront and read the negative reviews carefully before signing anything. Don't make the same mistake I made. Update: I have never spoken to Hunter, who replied to this review. Must just want to appear that way online.

I secured Larry In October of 2019. Mr Greenberg and associates provided a certain comfort during…read moreour initial consultation. My spouse and myself left feeling like this was the right choice for our legal counsel. He was punctual, personable, professional, and provided honesty when it came to determining all potential outcomes. I never expected the incredible outcome I received the day of my hearing, but felt like it was a blessing. Not having Larry, who has an innate ability for details coupled with many years of experience; I don't feel we would have been able to secure the same outcome. If you are having second thoughts about Mr.Greenberg, look no further, do your part, and the rest will fall into place.

My husband had a not at fault accident! Michelle and Matt were the BEST at handling any and all…read morequestions. They eased our concerns and made us comfortable with every step of the process. Our case settled in less than a year and we could not be happier with the results. If you are in need of a law firm, I HIGHLY recommend Greenberg Law Offices! Thank you Matt & Michelle our dynamic duo!

I got as far as saying my first and last name and that I lost my left eye Wall in jail custody and…read moreapparently that was enough For the intake girl to tell me they don't take my cases and honestly I'm getting sick of the intake people being the ones that approve or deny you being able to talk to the lawyers who have the real education on whether or not the case is something they can take, but to not even get any information and pass on nothing to the lawyer is kind of crazy There's a reason that the lawyers have to pass the bar exam and that the intake specialist just has to know how to answer the phone and use a computer not trying to be insensitive but a lot of times the intake specialists think they're paralegals or even a lawyer themselves. I have $2 million in medical bills from my incident and to not even Get to a lawyer to talk specifically about your case is wild. It's like they're untouchable nowadays not only are you willing to pay the $500 an hour that they might want you have to jump through these hoops for them to determine whether or not they even want to look at you for a second or two

Called to ask about mass tort to speak to intake - took my info / foreign call center called me…read moreback 6 hours later and could bearly speak English wanted my personal info I already gave to reception intake early ... weak service

This law firm seems to just want open and shut cases that they don't have to work for. They…read moredragged their feet for many months on my family's medical malpractice case until it didn't matter anymore. Go elsewhere!

You held my case 6 months an blew it you put Isabel on it she never got any evidence so how was…read morethis fair. If you take a case work it don't hurt some more. Now doctors bills an I got do this alone. I had 4 insurance I should've had those paid a least but because you couldn't make millions I'm useless to you

This firm -- perhaps more than most -- constantly plays commercials about how loving and caring…read morethey are, just like family. That's actually the reason why I called. However today on the phone I was given the real poo-poo treatment, even though I am calling about a serious personal medical issue that is hard to even discuss. The medical assistant didn't introduce herself, was short, rude, and curt before I could even open my mouth. Now I can only imagine what a horrible job it is to triage inbound calls in Baltimore City to a law firm, however it's pretty easy to tell that I am a well informed patient with a college degree, not some Shmoe jumping in front of a bus. A paralegal should be able to figure that out and adjust their tone accordingly . She said I didn't have a case- which may or may not maybe right- but she wouldn't take 30 sec to clearly explain why, she was grandstanding and actually using legal jargon . Next firm I call, completely different experience--courtesy, understanding, clarity, and all within 2 mins of his time. I don't understand how the image and practice could be so different.

Best medical malpractice law firm in Maryland. Such a knowledgeable and talented team of attorneys…read moreand paralegals.

Jane and her team were great to work with. Great communication and advice throughout the case…read more Reached a fair settlement and I can't say enough good things about them. Top tier for sure! Highly recommend!

I just wanted to drop a note to express my sincerest thanks and gratitude to Chelsea Ortega of this…read morewonderful law firm. My late husband was involved in a tragic road rage incident that I believe ultimately resulted in his untimely death. Unfortunately the perpetrator of this act was not held responsible as the victim, my dear husband, died. However, immediately after the incident we had engaged the counsel services of Ms. Ortega. Chelsea went out of her way to ensure that the incidents of that day were thoroughly documented, witnesses procured, photographs cataloged, etc. In addition, all documents needed to make sure that the events leading up to the attack, the medical care needed, and after he passed away were clearly identified. At this point our only recourse was to attempt to receive a settlement from our auto insurance company. Of course nothing could have brought him back, but the suffering he endured as well as my pain of loss demanded some sort of compensation. The process was painful, reliving the incident, reviewing the terrible photos and the discussion in general. Chelsea made sure that I was prepared through all of these meetings. Ultimately we resolved the case out of court through the mediation process. Chelsea was firm with the opposing counsel, yet her main concern was my welfare. That I was happy with the outcome. She wanted to make sure that I wasn't being torn apart by the whole situation. I'd say the office of Santoni, Vocci & Ortega, LLC will definitely help you get the outcome you desire. They want to help you!