Our package required a signature but no one was home so a note was affixed to our door for us to…read moresign stating they will make another attempt the following day. We signed it and left it on the door. Six days later I called the post office to see why we had not received our package yet and the man who answered was very rude after speaking with the mail carrier for our area. He said "how was she supposed to know that you had signed it and it was on your door?" I said "well, because the paper says that the USPS will make a new attempt the next day to get a signature and they would be coming to the door, correct?" He became, if possible ruder, and said that I had a lack of communication and should have called them to tell them that I had signed the paper if I wanted my package. I dont know why I should have to call the USPS to tell them that I followed their directions and that they were ok to follow through with their job. I asked him to ensure that my package be delivered today please. He said something inaudible and snarky as I hung up on him.

My friend called the USPS customer service line trying to get her package from the post office…read more They assured her that she would be able to, since it was unable to be delivered to her address. When we arrived they we were told it was sent back to China and the man behind the counter said "I don't really know what to tell you but nice try coming to get it." 0/10 would recommend.

I don't know why but I just really love going to the Post Office. I have loved it ever since I was…read morea small child. The parking is not great at this one, there is no postage kiosk, and they close at 11-12 for lunch; but the people here are some of the nicest people in the community and they always make my day.

Even with all of the downsizing that the usps has had to do throughout the years, The Augusta post…read moreoffice has always been able to maintain friendly faces and great service! It's great to be able to go in, get the personal service that I enjoy and be in and out with no problems.

In town for work and had to ship equipment back to the west coast. We use FedEx but this was the…read moreclosest I could find. When I got in there was a small growing line but I was so impressed by the representative making eye contact and speaking to each customer and yet not Taking away from the customer she was helping!!! I can't say I've ever seen customer service on this level. She also was in great spirits and high energy, not annoying high energy but warm...like an aunt. She was able to help me with my FedEx shipment. It doesn't work how it would at a FedEx office ship & print, though I was still able to use my account. I'm not sure if I'll ever be in this town again but I just had to take a moment and shout out Heather! She is a rockstar and I hope she receives the appreciation she deserves. Thanks much!

Friendly staff. Easy process and very thorough explanation of services. I'm glad I got a mailbox…read morehere :)

I live in 49015 and we sometimes goes many days without receiving any mail from USPS. Yet, somehow…read moreI get email alerts every day telling me my packages have been delivered. Each day i do see my Mail Courier (parked at the end of my street) , but I never actually get my mail, or packages. What I think is going on is they park in the neighborhood, scan the packages as delivered (so the GPS location is recorded...I had two just yesterday) then they deliver your package whenever they feel like it?or it goes missing entirely? If I'm wrong my apologies , but if you call this location (you will just get put on hold indefinitely with endless advertisements blaring in your ear for hours)or complain online it will go unanswered.

My experience sucked . I called the local office - NO ANSWER . I called the 800 number AI NO HELP…read moreAND MY PACKAGES ARE STILL MISSING !!! You people suck , suck , suck !!!!

I so enjoy going to this post office in West Olive Mi. the manager Gary? is always so friendly and…read moreis able to answer all my questions. I appreciate all their hard work, especially during this difficult time. Mary Harberts

Staff was polite and helpful. Even on day before Christmas Eve. People were crazy but she kept the…read moreline moving.

This USPS Office is worthless, the person running it needs to be replaced, as do the staff. There…read moreis no help to be had here. Packages are held for days to weeks because staff seems to have better things to do. This Office needs to be investigated and expected by the head office.