I needed to complete roof renovation, including gutters and gutter covers. Mr. Santiago and his…read moreteam provided high-quality materials, excellent craftsmanship and prompt completion. Mr. Santiago was very patient concerning my multiple questions and concerns.

We recently hired Santiago Roofing & Renovation to repair a deck for us in Asheville, NC…read more Unfortunately the experience and product was awful. None of the work on the deck was to code after repeatedly calling and texting with specific photos and videos to Mr. Santiago of all that needed to be done to bring it to code and code compliance written into the signed contract. The deck lacked flashing against the house in multiple places, the stairs were uneven and crooked, the railings were not to code, boards were cut unevenly, etc. Bottom line is we are left with a bigger mess than we started with and now have to completely tear up what was done incorrectly and pay a new builder to redo the deck without any refund from Mr. Santiago. Run from this company.

I hired Southern Classic Roofing in the aftermath of Hurricane Helene to address damage to my roof,…read morespecifically the front slope, as outlined in my insurance adjuster's scope of work. The insurance payout for this portion of the roof was approximately $4,000. During the initial consultation, I was presented with options, and the company strongly recommended replacing the entire roof, stating they only used architectural shingles. As a first-time homeowner dealing with significant roof damage, I may have had somewhat high expectations. I opted to proceed with replacing only the damaged section as per the insurance scope, which they agreed to do for $4,000 via text. I paid a 50% deposit, and a few weeks later, on December 11, 2024, a crew arrived to perform the work. Notably, none of the individuals I had previously interacted with were present. Shortly after the crew completed the work, and based on the assumption that the agreed-upon work was completed, I paid the remaining balance. In February 2025, a subsequent windstorm resulted in shingles being blown off again. A new insurance inspection revealed significant issues: only approximately one-quarter of the roof had been replaced, and 3-tab shingles, not the architectural shingles I had assumed, were used. The adjuster also indicated improper installation. I contacted Southern Classic Roofing via email, expressing my concerns regarding the discrepancy between the work done and the agreed-upon scope and price. I emphasized feeling misled and requested a refund. A representative from Southern Classic Roofing responded, disputing the claim of improper installation. They stated that the $4,000 was used to replace the smaller section due to the need to repair underlying wood structure, a detail that was never communicated to me prior. They again recommended replacing the entire roof. I requested an itemized invoice, which was never provided. After further communication and another inspection by a representative, they agreed to return and replace the missing shingles and apply additional adhesive to other loose shingles. Nearly a month has passed, and this work has not been completed. While I appreciate the initial promptness in addressing the hurricane damage, I am ultimately dissatisfied with the quality of communication and the execution of the work. The discrepancy between the agreed-upon scope, the actual work performed, the materials used, the premature payment of the remaining balance, and the lack of transparency regarding the wood repairs has led to significant frustration. As a first time home owner, I do understand there is a learning curve, but I feel a more open line of communication would have prevented a lot of the issues I have encountered. I am now in the process of hiring another roofing contractor to replace the entire roof. My primary complaint is the lack of clear and consistent communication. I feel I was not given the necessary information to make informed decisions. I would not recommend this company.

This is the company you wish all companies were like. Prompt, fair, courteous, honest, transparent,…read morequality work (roof maintenance and pressure washing). Colby and his team did a great job, delivering everything they said they would and more. Very happy with Southern Classic's work and will look for more ways to hire them.

I mistakenly gave them a five star review a year ago. Please disregard!! This business is a scam…read more Riley continues to withdraw his fee from my bank account every month, but never cleans my gutters. Cannot reach him - either by phone or text. DO NOT DO BUSINESS WITH HIM! You will regret it.

We had Biltmore Gutters do some repair of a downspout that had corroded and come loose from the…read moredrain. Rylie was there on time, gave us a reasonable estimate, stayed in communication with us, got the work done quickly and efficiently, and even offered to blow debris off of our roof and gutter guards. We've used Biltmore Gutters before and would do so again.

Billie did a fantastic job painting for us. She made us feel comfortable right away with the…read morequality of her work and even cleaned a few walls to save us the expense of painting. This was a rental home in between tenants, so time was of the essence and Billie came through with flying colors! She even sanded and painted a few door jams where dogs had done some damage. I won't hesitate to call Billie for any paint projects in the future , thank you Billie!, can't recommend her strongly enough!

Housescapes! Yes! Love these guys...actually we had a…read morewonderful team of ladies. Their consistent attention to detail started with the care they took navigating our home & belongings while setting up. Their work is fantastic. They get that tight line even with an old house that has a lot of uneven places. They are a pleasure to work with- honest and responsive. We will use them again and continue recommend them. I think this is only my second Yelp review but I have to give them a shout out! We'll done, ladies!

I had my gutters and down spouts replaced. This team did an excellent job. They were on time and…read morecleaned up the work area Completely. I recommend them to anyone needing work on their gutters. Their prices were very affordable and I believe I received a quality job and a good rate. Mary

Very disappointed in my experience. Was having gutters cleaned on my cabin and better leaf guards…read moreinstalled as well as connecting gutter downspouts to my rain catchment barrels. Matt came out and looked at all the work and said they could do it. The quote wasn't cheap at all but we elected to go with them since they could handle the entire job. The crew that came out was unprepared for the rain barrel connection and said they would have to come back. They left debris from cutting the new gutter guards all over and dropped the old guards in my beds and left them there. Got a message a week later that they talked with their management and now they could not do the rain barrel connection part of the job because they consider it "plumbing". Then why did you quote it in the first place? Giving two stars instead of one because they actually came out and did part of the work.

He was on vacation when I called him and has not returned my call from 2 weeks ago. I talked to…read morehim briefly. That was not a very good response

Travis did some odds and ends in my home to include caulking, window screen installation and…read moreremoving and replacing flooring in my crawl space. He helped reduce my costs by purchasing wood panels that were less expensive than what is typically charged. He is highly professional, always on time and does great work. I highly recommend Travis for any home maintenance needs. You won't be disappointed!

First I would like to start off saying that the staff is both friendly and knowledgeable about your…read moreflooring needs. Great quality for a good price and honest hard working installation and delivery team. They have a great selection displayed in the showroom in a calm atmosphere.

We used blue ridge on a Hardwood refinish project in December. We are super pleased that we were…read moreable to get it done as promised before Christmas and the floors came out perfect. I highly recommend the team at blueridge floors

Attentive and detailed cleaning. We are very happy. They were flexible in scheduling to meet our…read moreneeds and did a great job! We highly recommend Helping Hands!

We were given Helping Hands Services as a gift, and Albina did an absolutely incredible job! She…read morewas so quiet, we forgot she was here, and she left the house absolutely spotless. Highly recommend and we'll definitely be hiring her again! ​