I had a great experience with ProStar Collision. From start to finish, they were extremely helpful,…read morehonest, and straightforward. They took the time to walk me through the entire process, answered all my questions, and provided solid advice so I knew exactly what to expect. It's clear they truly care about doing right by their customers, not just getting the job done. The work was high-quality and the customer service was top-notch. I highly recommend ProStar Collision to anyone needing repairs, you'll be in good hands.

My 2007 Chevy Pickup needed a little sprucing up, and I needed some advice on the future of the…read moretruck. ProStar made it look amazing, I had no idea that pretty truck was under there! The advice I got on the slightly rotten bed was solid, honest, and no BS. I would go back any day of the week.

Made my little car look good as new after damage repair. Cost was reasonable. Service was…read moreoutstanding. Good communication. Very positive experience.

It was truly refreshing to find Impact Collision Center in Yakima. Incredible customer service,…read moregreat body work and they are willing to work with insurance companies to ensure that you get your money's worth. They take pride in the repairs requested and do it in a timely and cost-efficient manner. They are willing to discuss all your options for repair and the cost difference. I have never felt more comfortable than working with Impact Collision Center. I was first attracted to their services because a motor specialist recommended the work of Impact Collision Center. I will definitely be returning for any oil changes, paint repairs, or any needed bodywork.

Huge shoutout to Northwest Autobody for doing an outstanding job on my vehicle. From the start they…read morewere professional, honest, and genuinely great to work with. No gimmicks, no runaround and just straight answers and quality work. They kept me in the loop through the whole process, and when I picked my vehicle up it looked fantastic. You can tell these guys take pride in what they do, and that kind of craftsmanship and integrity is getting harder to find these days. If you ever need body work done, this is the place to go. Hopefully I won't need their services again anytime soon... but if life (or a parking lot) has other plans, I know where to go! Thanks again for the excellent work!

I will start by saying that they are very friendly, but that is all the good I can say. Their work…read moreis par for the course, but certainly nothing special. I dropped my truck off, and it just sat there for 2 weeks before they even touched it. I had to call them and find out what was going on. They told me that they would update me on an ETA on certain days and they never followed through. Again, I had to call them to find out. My vehicle also got broke into in their parking lot while sitting there & things were stolen out of it. There are far better places to go, and I cannot recommend this place to anyone. Borderline horrible experience.

We had a very bad experience here. Our vehicle had a dent in the side of one door. The vehicle…read morecame back with multiple paint chips out the side and on the door next to it. There were whitish colored scratches in 5 different places. The clear coat was dripping and warped looking. We brought it back to be fixed since the door looked worse after the initial 'fix'. All they did was fill in one of the chips with a marker. The marker easily rubbed off and there were still scratches all over the door. The car also had buffing compound sprinkled on the outside of the car and sprayed inside the door. Don't know what happened here. If I was the shop owner no way would I want that given back to the customer looking like that. We had to bring it to another shop to have it fixed properly.

This is the work of a supposedly professional shop? I think not…read more - Gouged hole in the sun visor - Missing screws throughout the door panels - Missing trim behind driver and passenger side handles - Missing battery block and bolt (items were stored inside the car) - Broken/split window trim - Missing vent covers - Missing T Top covers (returned) - Missing (presumed broken) screw plate covers on doors and cup holders - Missing spare tire from the panel in the trunk - Paint chipping already/Can see old color - Blue paint overspray on the inside of driver's side window - Blue paint overspray on tires and rims - Light and dark spots in paint - Raised spots/bubbles in paint - Paint chipping/missing - old color can still be seen

Great service! I had a bumper replaced here after reading online reviews. They did not disappoint…read more They finished on time as they said they would and communicated throughout the process with both me and my insurance. Not a month passed by and I returned to have a scratched looked at on my rear hatch. They said they could buff it out and proceeded to take my keys and work on it immediately. After they were finished I asked how much I owed them. The owner proceeded to say they are not in the business of nickel and diming customers and did it free of charge. Wow! Thank you GO!!

My family and I have had work done on our vehicles here multiple times over the years we have lived…read morein Yakima. They have done repairs for everything from fixing a car that was side-swiped by a semi to, most recently, repainting a door that was damaged by another car in a parking lot. They have always done good work and returned the car to the way it looked before the accident. I just got my Subaru back from them and you can't even tell that anything happened to it!

Service was great and they kept in contact twice a week letting you know at what process/stage your…read morecar is at in repairs. Great and informative personal. I would highly recommend them. First time I ever had my car in a shop for accident repair so not sure about the price of repair and labor but seemed reasonable for what repairs they did. Looks brand new. Now I want to get rest of car looking the same. They did an awesome job.

My car got rear-ended. They did such a wonderful job in getting it fixed fast and the workmanship…read morewas amazing. I would recommend them to everyone. They will give u peace of mind.