I have been vacationing in the Outer Banks for over 30 years, and never once have I experienced the…read morekind of treatment I just received from Midgett Realty. When Dare County issued a mandatory evacuation due to Hurricane Erin, I was forced to leave my rental halfway through my stay. Despite paying nearly $5,000 for the second week, Midgett Realty refused to refund a single dollar. They hid behind a "forced field" checkbox about insurance buried in the booking process -- yet I never signed a lease, and their system still allowed me to book, pay in full, and check in. What makes this worse is the constant stream of promotional emails I received from Midgett about discounts on kayaks and beach gear, while they did little to clearly warn or emphasize protecting my stay through travel insurance. Clearly, sales come first -- customer protection comes last. After decades of loyalty to the Outer Banks, I will never book through Midgett Realty again. I've already filed a complaint with the North Carolina Department of Justice, and I will be sharing my experience with friends, family, and locals in the community so others can see how renters are treated when disaster strikes. If you're considering booking through Midgett Realty, be warned: when you need them most, they will not stand by you.

could give a -100 if I could, this is nothing but a scam!!!!! you book a home and situations come…read moreup and they TAKE most of your money. Do NOT, I repeat DO NOT RENT FROM THESE PEOPLE!!! Stuff happens, it shouldn't be our responsibility to cover costs after we cancel after only DAYS of booking. Plain ridiculous

We just stayed at a vacation rental on Rodanthe called Eers in the sand. It was the dirtiest rental…read morehome I have ever visited despite having a cleaning fee. One of the blankets on the bunks had dried up food crusted between the folds that we discovered when we opened it up. There was mildew/mold around the light fixtures in the ceiling and light switches. The door frames had visible water damage and mildew. The base boards were discusting, multiple dirty handprints on the walls and missing items from the pictures online. Also be prepared to bring literally everthing with you. There was not even a single roll of toilet paper. Better yet just skip this and stay home because I promise your house is better! I will NEVER rent from this company again. The hot tub was broken when we arrived...I could write a book on how disappointing this rental was.

Rented about a dozen homes from Midgett Realty and have always had great experiences. We rented…read morefrom them three times last year and never needed to call them for anything. Usually the cleaning exceeds my expectations. Then again, we're seasoned guests and know what to expect.

Dolphin Realty runs the Hatteras Cabanas, a group of 40 privately owned one-room cabanas only steps…read moreaway from the beach. Everything from the process of selecting a cabana and checking on availability to arriving, staying, and checking out was smooth, simple as pie, and budget-friendly. We had our vacation dates picked out first and checked the website to see what would be available during the September 17-24 (Saturday to Saturday) week. There were plenty of options when we booked in July, but by September there were no vacancies listed on the website (though there was a sign at the cabanas themselves that said "Vacancy," so something might have opened up). The first half of the fee was due immediately, and the second half was due a month before arrival. The rates vary widely depending on the season. Ours came to about $570 for a week's stay after tax, fees, and trip insurance were all figured in, but "off season" begins in early September, thanks to potential hurricane threats. Prime season is listed in the brochure as $820.37 per week and may be more after fees. The cabanas are a mix of uniform and highly individualized. They're single-room affairs (plus a bathroom with a door, of course) on stilts -- you park underneath. They have no fewer than three decks: both front and back decks on the living floor and a third one at roof level. They all have air conditioning, a TV, and kitchen areas including a fridge and oven. They're all built of the gray, salt-blown wood that is popular all over the island. The best way to visualize the size is to think of a medium-sized dorm room with a kitchen. Beyond these details, they all have their separate personalities. The one we stayed in, Ocean's Door East (#27), had a rare two-bed setup, one of them loft-style. Most others appear to have one bed, some of them full-size and some of them queen. It was decorated with a beautiful array of beach-inspired wall knickknacks, many of which said "Welcome" on them -- and welcome we felt! The kitchen had lots of dishes and pots (but not all of the cabanas necessarily will, so come prepared!), and we were pleased to find beach chairs we could borrow. There were also a lot of children's beach toys, but again, that will vary from cabana to cabana, so don't count on it. This one allows pets, both dogs and cats, but not all of them do. We chose our cabana based on its proximity to the beach -- it was the closest one available when we booked. There is a wooden walkway that takes you over the dune, and there you are! There was always a smattering -- but not a crowd -- of people lounging, reading, fishing, beachcombing, or throwing balls for their dog. The waves were medium-height while we were there, but of course that can be variable. A convenient hose is located at the cabana end of the walkway for cleaning off sandy feet. About halfway through the week, we realized there was a hose under our cabana, too. Additional tips: Be aware that weather in this area is volatile. We had the pleasure of partly cloudy 88-degree days and rainy nights during our week, but it could just as easily storm, or a hurricane might blow through. Hatteras Island gets completely evacuated at such times, so get trip insurance. Also note that you will need to bring your own sheets, towels, and paper goods. This isn't a hotel, it's someone's beach home, so there will be imperfections in the accommodations, and you're cleaning up after yourself, ESPECIALLY right before you leave. Also, bring bug spray. Even though the cabana has an owner, it's through Dolphin Realty that you'll be paying your fee and signing your lease agreement. I did this all by email with them. They responded within a business day or so of any inquiry I made. It was all so easy and reasonably priced that we'll consider coming back to Hatteras Cabanas for future trips here!

Unit 27 - Ocean's Door East. Fall 2020. Maggots in the refrigerator that migrated into…read moredining/living/sleeping area. Dangerous wiring and extension cords hanging off of TV. Stale, rotting food and exposed wiring under stove burners that didn't work. Filthy, thread-bare curtains that partially covered non-functioning windows and sliding door. Urine and miscellaneous stains on sofa upholstery and bedding. Doors hanging off of rusty hinges. Broken and leaking hose outside for rinsing off after the beach. ZERO Covid-19 protocol or cleaning. Disrespectful and rude Dolphin Realty employee named Suzanne. Protect the health and safety - not to mention your "relaxing" vacation and search for accommodations elsewhere.

Unless you want a super stressful vacation, full of excuses and total lack of customer service,…read moreavoid renting from this agency!! We rented 3's a Charm from May 9-16, 2021 and the trouble started on Friday, May 7th with a phone call to let me know that the floor inside the front entrance was "soft" and that it was a safety issue that would be fixed the day after we arrived. Ok, thanks for letting me know...except the rotting floor was the least of the problems. We arrive Sunday night, crash and wake up the next morning to cook breakfast...except the stove is broken. Oh yeah, and the oven doesn't work. No phone, internet or satellite either. We rented golf carts for the week and go to plug them in to charge in the outlets at are under the house, yup...the rusty outlet starts smoking. Make sure you're prepared to walk the four flights of stairs (around the rotting floor that didn't get fixed as promised on Monday) because the elevator can't be called from the ground floor. Forget about cooking on the grill either, unless you're willing to risk blowing yourself up because of the faulty regulator valve. After NUMEROUS calls to the realty agency, they thought that offering us a $50 gift certificate would make good for our trouble...but oh yeah, we'd have to drive 20 mins to pick it. Rest assured...Beth from the Hatteras realty office has been working all morning to open up maintenance tickets to get the issues solved, but was adamant that it was our fault because they called us Friday before we checked in to tell us about the floor. Guess how many issues have been solved in the 3 days we've been here? This is the absolute worst vacation we've ever taken to OBX, thanks for nothing Outer Banks Realty!! 3's a Charm, 56406 NC 12. May 9 - May 16, 2021.

OBR does not care about it's clients. They bribe people to…read moreprevent them from posting bad reviews. They quickly delete any negative reviews from their website and Facebook page. We were hung out to dry by OBR during the 2017 power outage. No information, no help. They took our money and ran. Home owner didn't care either.

Durant Station - About Time (Unit #107) #833, June 10th, 2017 - June 17th, 2017…read moreWe had a disappointing experience. After making breakfast, I thought I would put place settings out on the table on the deck. The sliding door should be renamed the grinding door. It took a lot of might to open it and it has no screen. We were probably 2 minutes into having a nice breakfast and all we could do is breathe in the smoke from the unit next door. I was under the impression that the Durant Station had non-smoking condos. It was awful. The switch on the bedroom wall didn't do anything, so I tried the lamp on the nightstand's turn switch and it was busted. The sink in the bathroom backed up so I had to plunge the drain for 20 minutes. It was clogged with a huge, nasty hair ball. The tub was also clogged up, so I had to plunge that. It was packed with sand. The TV in the bedroom has more channels than the TV in the front room, and the front room TV flickers with static. The folks directly upstairs of us had many adults visiting, at least 4 children running and jumping and 3 dogs. At times it sounded like they were in the front room because the floors are so thin. Only two of the dogs were medium sized. The other was large. The bedroom of the condo is directly across from the elevator. We were often woken up from the "Clunk" and the "Ding". When we returned from dinner and dancing on Thursday, June 15th, a large, angry dog lunged at me and my wife with a child holding the leash loosely. She was so frightened and I was confused as to why anyone would allow a child to manage a dog like that? It was a horrible way to end a nice evening. The dogs upstairs of us were left in the unit alone and barked constantly. So much for trying to get a nap when the party wasn't going on. The Outer Banks is beautiful. We will return, but we will not be staying at the Durant Kennels. No thanks.

Top floor small oceanfront condo in Hatteras, NC. Great view and nice beach. Condo is for sale so…read moreit needs some changes like a decent mattress to sleep on. Kitchen not totally equipped. Made recommendations to rental agent so hopefully things will change.

We've stayed here over the years several times. This year was not a good stay. We reserved a one…read morebed unit w.kitchen. The basic utensils and gear mentioned in description were less than basic and less than usable. CABLE tv worked when it felt like it. No cleaning sevice at all anymore. Couldn't get fresh towels from lovely woman who was housekeeping. Of course its on the water and has a fun sized pool which is the attraction. Bring your own kitchen stuff and some towels,just in case. Rumor has it in town that a big developer has purchased the place and plans a big condo building like DURANT STATION.

This hotel refuses to manage guests that bring disruptive animals to the property. They literally…read moretold me I woukd have to tell other guests to control their pets! I told them I'd call the police to back me up if I needed to speak with other guests and manage their hotel for them! Don't go to this loser hotel. It is terrible.

We've been coming to the Outer Banks for at least 40 years and past several years we have used her…read morefirst Realty they always take care of us! This past trip we did not have any issues at all and we thoroughly enjoyed staying at making waves. We were concerned it was between the two campgrounds but it was really nice. It wasn't too crowded, and we enjoyed the occasional width of roasted marshmallows.

Such a great house and we love the proximity to the ocean. Everyone enjoyed the pool and downstairs…read morerecreation area, as well. Would definitely stay here again!

Renting "breakers" We were told to expect a 5pm check in due to "enhanced cleaning". Well that's…read morehysterical that they consider this enhanced cleaning. Have called multiple times about the crappy cleaning job in the rental and they've done nothing. Dead bugs, human hair, rings from glasses on Unwiped granite. Absolutely disgusting and I had to clean it. There were also dozens of flies in the house, flying around in the kitchen and bedrooms. Also our door code was wrong. We had to call and get bounced around "after hours" (it was 5:45) to get in the house. They have no information about the advertised pool that's "a few streets away" but actually a mile away. No hours or opening times. I called about this and the woman gave me the address to the pool. Unhelpful. And the photos on the website are photoshopped. They make the queen bed look like a king so they can make that bedrooms larger bath look like the master. The actual master bathroom is tiny. Huge rips in the screen doors so we can't have the patio door open.

We rented a house (Sky Box) through Outer Beaches Realty last summer - August 2020 - in Rodanthe,…read moreNC. It was by far the absolute worst vacation experience that I and my family have ever had. I have contemplated writing this review for awhile now, and receiving promotional emails from OBR has prompted me to follow through in the hope that it might save someone else from making the same mistake we did by renting from this company We were a group of 5 - my husband, my elderly parents, my 5 year old and myself. We live in western NC, and the trip to get to Rodanthe is about 9-10 hour drive. We decided to break long drive up by leaving on Friday and spending the night halfway at a hotel, since we were concerned about my elderly father (84 years old and with Parkinson's and cancer) sitting too long in the car. While we were already on the road, we received a call from OBR (a day before check-in) that the AC in our rental house was not working - but parts had been ordered and the AC would be repaired early in our stay. They said they had placed window units in the house. When we arrived at our check-in time, we found that the house was indeed without AC and window units were running. However, these units did almost nothing to change the temperature in the house. There were a total of 3 units - one in the living room, one in two of the four bedrooms in the house. The temperature in the house stayed between 79-85 degrees the entire length of our stay! My son had to sleep with my husband and I because the kids bedroom with the bunk beds was unusable due to the heat. He was extremely disappointed (as were we!) as he'd been looking forward to using the bunk beds. The other bedroom that was unusable was one that my sister was planning to use - as she was going to join us a few days into our trip. She cancelled her plans due to the lack of AC. The temperatures outside in late August were in the 90's. So we paid for a 4 bedroom house where only half the bedrooms were usable. We had many conversations with people at OBR over the course of our stay. They sent a repair person out to check on the status of the repair, and he informed us that no parts had been ordered for the AC units and in fact they had not been working for several months!!! He said other people had stayed at this house before us in the weeks prior and had complained also. So, it became clear to us that OBR had totally LIED to us about the house. We had purchased travel insurance and could have cancelled our trip if they had let us know before we started driving there. They knew far in advance about the status of the AC. They only offered us a 20 percent refund. The entire trip was totally miserable because we could not relax at all in the house or sleep well while we were constantly sweating. My dad has mobility issues which is why we chose a house right on the water, so he could see the ocean without having to walk anywhere. The best times during the trip were when we got in the car to go somewhere else like a restaurant with AC. At the house we were constantly having to empty the water out of the AC units, and the drain on the electrical caused the breakers in the house to trip about every 15 minutes.... so we had to constantly turn the power back on and we could not watch tv because of this. The washer and drier was also not functional, so we could not wash out sweaty clothes. This is not what a vacation is supposed to be about!! One should not spend over 4,000.00 to be extremely stressed out!! We will NEVER rent a vacation property from Outer Beaches Realty again, and I encourage anyone reading this review not to either.

We had an amazing stay at the Atlantic Inn in Hatteras, NC! The inn is absolutely beautiful, and…read morethe rooms were neat, spotless, and made us feel like movie stars on vacation. The homemade breakfasts were delicious, and the complimentary snacks and drinks were a wonderful touch. The elegant dining room and the huge front porch were perfect for relaxing with family-- we even watched a storm roll in off the water, which was unforgettable. The cute gift shop had some neat history about the building too. Best of all, the beach is just a 3-minute walk away. We loved every minute and can't wait to return! Highly recommend.

I'd give this place 10 stars if I could! JB and Pam were so amazing! The property was amazing…read more Gorgeous deck and balconies. Quiet rooms with nautical themed decor. Cooked to order breakfast was delicious! The shared lounges were also very comfy. We will be coming back here next time we are in Hatteras!