Saw it opened and decided to try it. By far the best fried chicken place I've been to. (It is a little pricey), but really good! Store is clean, staff is friendly, service is quick and overall à pleasant experience. I recommend downloading the app as you get a free dessert and kids eat free if you have the app. I got the fried tenders heat level "Damn Hot." A lot of chicken places do not do spice levels well this on does. It was hot and delicious. Blue cheese dressing was delicious. Side of fries were crispy. My wife got a chicken sandwhich spice level medium. Perfect amount of heat for her. She said it was juicy and delicious, but the coleslaw she recommended getting it on the side to not make it messy. She got the grits and they were by far the best grits I've had. Seasoned perfectly and topped off with green onion. My little boy got a grilled tender kids meal with the spice level southern and he loved it. Only thing that lacked flavor was the ranch. Aside from that we will be coming back! Come try this place out. Puts Raising Canes to shame. In fact, the tenders here are big at canes they are tiny and more expensive. read more

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This is my 3rd "The Sandwich" at my 3rd different location. I recently saw that this location had opened and was in a position to try it today. My original Hattie B experience at the now closed Deep Ellum location was superior to this one. The sandwich was perfect and I couldn't wait to return. Unfortunately they closed that location? And my next visit was to its replacement on Oaklawn. Again,a good experience but not as good as the Deep Ellum. But,I'd go back. So when this popped up I was anxious for a place to experience the ethereal perfect representation of a Nashville Hot chicken sandwich. Unfortunately this wasn't it today. An overabundance of employees were preoccupied with discussing who was going to close. I waited a minute or two for this to pass. Then the point of sale tip trick gave me a first choice of 20+ % a second of 18 and third of 15. I gave 15 begrudgingly. I don't agree with counter order tipping. I think it's taken for granted. That is proven out in my order which was delivered( smilingly) to my table in under 10 minutes. However,I was charged 68 cents for an extra blue cheese sauce which was forgotten. Tip wasted. The sandwich and fries looked great however, bitting into the sandwich, quite a bit of grease came out. Not juicy hot just fried chicken juice, but grease. I soldiered through it enjoying it just enough not to take it back to the counter. I have mixed feelings about the place. Considering without a drink I spent $15 and not satisfied, well ...I rounded up to 3 stars to be nice. read more

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Is this so good that I would go out of my way to visit again? Yes it is. I would say this for perhaps one in ten restaurants I have visited. This seems to be located where Boston Market used to be. The chicken is cooked to order. The medium spice is right for me. I am not a cold slaw person, but with it on my chicken sandwich, it was great. Others have mentioned how great the staff is here. They are super friendly and the hostess comes around to refill drinks and make sure the table is clean of any trace of a previous guest. So, I will be back. ( Is it Arnold Schwarzenegger who says that?) read more

This is the third Hattie B's I've been too. Two in Nashville and one in downtown Dallas. Their sides are very good. Their chicken is not seasoned well. They sprinkle the seasoning on one side and hot is medium, medium is mild. Very disappointing. The drinks were one small size only option. Overall this place just opened and we should try again but 3 months later. read more

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Came to try this place out. I noticed the one in deep ellum a while back so I was excited to try something new. Nice place, friendly service. The let sample the beans before I ordered them and I like them. So I added that as my side. I don't eat much so I got a kids tender meal and it was more then enough. There tenders are pretty big. I got the mild and it was still pretty spicy. I will say it was a bit too salty for me but each his own. Overall I liked it, I'd eat again and maybe get a sweet rub. read more

Hattie B's - Chicken Fried Tender Baked Beans (GF) - Southern Near Me - Plano, Texas

I have visited Hattie B's previously in Memphis and Nashville- this new Plano location for fast casual spicy chicken delivers on expectations regarding taste & food quality. I don't write many reviews these days - but I am compelled to do so today because the service was absolutely exceptional. During my visit it was a busy lunch time rush- but the staff were extremely efficient & friendly. I felt like every employee was going above and beyond to check on and take care of all the customers and gave the place that kind of southern hospitality & charm usually only found in small privately owned businesses versus a chain. Also, the side of southern greens...damn! that pot liquor flavor will have me back sooner than later. read more

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If you like Nashville hot chicken, then get ready. Hattie B's opened today in Plano (Park&Preston). So delicious! The Hattie-Boss and top Nashville staff were on hand to make the opening a big success. These pics don't do the food justice. Don't sleep on the Bacon-Cheddar Grits or the Peach Cobbler. read more

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Glad Hattie B's opened in Plano. Went with a friend originally from Nashville . Will have to say the staff were all supper friendly and attentive. Restaurant was very clean . I ordered a whole chicken all white with half southern ( no heat) and half hot to take home . For my sides I chose greens . They were spicy but cooked well. Cole slaw to go with the take home was good. My friend got the 3 tenders in mild. They were very large . Her sides were pimento mac & cheese.( yum) and greens . The hot is definitely hot but had a very good flavor . The only thing we didn't like was the banana pudding. Not sure maybe the bananas were too over ripe or the seasoning we didn't care for. Good location . They were very busy and we got there when they opened. You must try for yourself . I give it 4 1/2 stars . Will return and try tenders in mild or medium. read more

Hattie B's - Breast and wing with greens . Southern style - Southern Near Me - Plano, Texas

My first experience at Hattie's was fantastic!! I'll definitely go back to try the fried chicken sandwich that was recommended by one of the employees!! I got the grilled chicken strips with mild spice and it still had a lot of flavor to it!! They had a few in-house made sauces but I could tell that the ranch was definitely prepackaged. It had decent flavor but had a gelatinous texture just like any typical ranch dressing or sauce from the grocery store. I got the coleslaw as my side and I got some festival style waffles with powdered sugar on top for dessert. It came with some honey butter which was really delicious too!! Next time I go I will definitely try the crinkle fries as they looked really good from other tables plates I saw. The only negative thing I will say was that I was a little disappointed by my grilled chicken choice as it did not have any grill marks and I didn't get any grilled taste to it like any other regular grilled chicken should have! I feel like without any lines it's almost like it was baked. I did appreciate the fact that the chicken was very moist and not dried out. I really enjoyed the slice of pickle that was included with my plate. My second negative comment, the piece of white bread that came with it was thin, soggy and very unnecessary. I really wish that it was Texas toast instead!! Hopefully next time that I go I can try the alcoholic drink options, I'll have to try the adult drinks when I'm not working. read more

Hattie B's - Southern Near Me - Plano, Texas

Nothing had flavor. We tried the chicken sandwich, the tenders and tried the mild and damn hot spice levels. Even the Mac and cheese was bland. Also, the fries were insanely salted to hide their frozen taste. Overall, really disappointing. read more

I am sooooooo happy that Hattie B's is here in Plano!!! I've been thinking of the food since I ate there in Nashville. The food here is really good but the service is outstanding!!! read more

Hattie B's - Hot damn chicken, bacon grits and a pain killer - Southern Near Me - Plano, Texas

Very fresh and flavorful chicken. Lots of crust seasoning and lots of sauce flavors. The side of greens are very tasty and the banana pudding is awesome. The staff is knowledgeable and very friendly. Nice addition to the Plano dining scene. read more

The chicken and baked beans were very good. The coleslaw was standard fare. Good but nothing different from most places. The staff was attentive and friendly. My only real complaint was the music was a little too loud. We felt like we had to lean in to place our order. l understand creating a vibe but everyone around us had to talk louder to be heard. If the volume was lowered just a click or two it would have been a great background track rather than the main sound. read more

Really good food, didn't hate the pricing. Probably the best fries i've ever had they were very crisp and well seasoned. At first I assumed this would be like a copycat of Dave's Hot Chicken but I found it to be 1,000x better. Their "Comeback" sauce was so good, a bit honey mustard like but definitely makes its own sauce category. The medium spice wasn't very spicy so I'll definitely up the level next time. Everyone in my party decided this will now be a restaurant we frequent:) My only complaint is the music was EXTREMELY loud and seemed to get louder as we sat and ate. We did not say anything to the staff about this which is our own fault. The restaurant was barely full and it was still overwhelmingly loud along with hearing what i'm assuming were the counter servers or kitchen staff screaming pretty loudly in the back. I'm happy they were having fun but hopefully they can be a little self aware on volume level next time. No clue on how a manager did not say anything about this. read more

Recently opened. Food hot and tasty. The Mac-n-cheese is the Best! We will be back. Limited seating. Ordering can be confusing check your receipt. read more

I stopped in on a whim and I'm glad I did. The food was yummy and the service was amazing. We had the bone in chicken with a medium rub, the collard greens and the grits. All of it was wonderful. We will be back soon. read more

First time trying Hattie B's, and it will definitely be my last. The cashier made me feel clueless instead of helping me with the menu, which left a really bad first impression. Customer service goes a long way, and unfortunately this experience fell short. Honestly, I would have rather gone to Popeyes. read more

First time trying Hattie B today. It was amazing. The service was great and the food was SO good. We got the sandwich, tenders and the half chicken. It's our new favorite hot chicken place. Everyone needs to try this place. We will definitely be back. read more

The service was excellent. These young servers (teens) were very attentive and checked on us often, not enough to annoy though. Though I didn't order any food (my wife shared some of hers), it was very tasty. She got the chicken leg/thigh medium with Mac and cheese and the grits. I preferred the grits and was not impressed with the Mac. If it came out warmer, it would have been better I imagine. Still, great place, great service and excellent staff! We asked the manager over and expressed our satisfaction with the staff and food. We will return. read more

No customer service, no smiles or greeting. 3 dollars for a tiny tiny tiny tiny tiny little fountain drink that had to have been 10 oz for a small child. I don't care what the food tastes like. I walked out. There are several and I mean tons of options for chicken strips in Plano. I have never in 21 years of living here walked out mid order. I could have had better service at a fast food place. HARD pass on this place and I hope they go belly up in 6 months!! read more

i am only leaving this so i can get free food from the owner i like ur chicken but im poor so i want it for free

This is the best chicken that I have tried in a long time. Perfectly prepared and the sides were great. I definitely will be back.

Chicken is awesome and so is the peach cobbler!!! Service was great! Festive atmosphere! And specialty drinks as well!

The service is excellent. It's family friendly. The chicken is delicious and served hot. The Mac and cheese and collard greens was so yummy.

Food is good. However I paid $9 for an alcoholic frozen drink that had no alcohol in it. Frustrating.

The customer service is outstanding. The three wings were very good and perfectly crunchy not soggy. The waffles were deliciously fluffy and hot. Most places they come out slightly warm. Jaron was so friendly and helpful making sure I had everything I needed. The ambiance was upbeat and the music was good. I would defiantly go again. read more

We were one of the first customers and loved the sweet and smoky chicken tenders and cheesy grits so much we returned the next day. Loved the food, the clean, lively atmosphere and fantastic service! And, I can't leave out the while-you-wait beer my husband had! We won't be able to get this in Hawaii and will definitely miss Hattie B's! read more

Food was excellent. The service was great. Everyone is so nice. Very sweet people. Will definitely come back