UPDATE: I have been here nearly 3 yrs and my feelings are the same ... I highly recommend Haven Pointe. I have nothing bad to say and those that do disparage them likely were breaking the rules that are clearly spelled out in our lease. I moved here just over a year ago from Sea Bright, NJ sight unseen. I spent a lot of time on the phone with the gals in the office with a million questions. (being from NJ trust is an issue) This group of gals answered every question. They were patient and understanding since I was unable to get down here first and knew only one person in this state. I was a nervous wreck if all was as it seemed. I walked in my 1/1 apartment for the first time and was so impressed. I felt like I moved into a luxury resort. Everything is clean, new and modern. I overlook the pool and the view is gorgeous. The event for every occasion is wonderful, also. The dog park is great, the playground to take my grandbabies is amazing and garbage pick-up at my doorstep was a pleasant surprise and is yet another example of easy living at Haven Pointe. This complex is everything I hoped for and beyond. The entire staff is second to none! I recommend Haven Point at Carolina Forest. 10 stars!! read more

If I could give this place zero stars, I would. I lived at this apartment complex for three years, and for the first two years, I genuinely had a positive experience. Unfortunately, during my last year there, things changed drastically. Management seemed to be constantly changing, and the office staff became extremely unfriendly to the point where I felt uncomfortable even going into the office. Communication with the office was nearly impossible. Unless it was one employee who had worked there previously, no one would answer the phone. I tried to be understanding and assumed they were busy, so I left voicemails. However, no one ever returned my calls. I called multiple times on different days, especially because my work schedule made it difficult for me to get to the office before they closed. At one point, our windows broke, and we were told they would all be replaced in February. We moved out in May, and they still had not been replaced. That alone was concerning, especially from a safety standpoint since the windows could not be opened, but I still tried to remain patient and understanding. What was particularly frustrating was being required to pay for professional carpet cleaning when moving out, which took up the majority of our security deposit despite this requirement never being stated in the lease. It felt contradictory to be held to a standard that was not outlined in our lease while serious safety and maintenance issues on the property went unresolved for months. What has been most frustrating is the complete lack of professionalism regarding a referral bonus. I had recommended this apartment complex to a new coworker who was moving from out of state because, at the time, I genuinely thought highly of the property. Since the referral did not automatically go through correctly, the leasing manager told me she could assist if my coworker provided proof that I had referred her before she moved in, such as emails, Teams messages, texts, etc. My coworker sent that information in early April as requested. Since then, we have both sent multiple follow up emails, and there has been no response. I have also called the office several times asking to speak with the leasing manager. Other employees have taken down my name and number and told me she would call me back, but she never has. On multiple occasions, they claimed they "couldn't receive my emails," but at this point, it is hard to believe that they somehow could not receive my emails, my coworker's emails, my calls, my voicemails, or the messages taken by their own office staff over the span of several months. It would have been much more professional to simply respond and tell me whether the referral bonus could or could not be processed. Instead, they chose to ignore the situation entirely. The lack of communication and accountability is honestly ridiculous and extremely disappointing. Since moving out, three different people have asked me about my experience. I have been honest with them: the apartments themselves are fine, but if you ever need to get in contact with anyone in the office, good luck. Based on my final year living there and my experience after moving out, I would not recommend this property. read more

Stop being thieves. My lease ended on 11/24/2025. I paid the final rent in person on that day. 30 days later they sent me an email letter, saying I owed them $169.19 move out pay. Move out pay? What's that? Two days latter the send me an email bill saying , it was outstanding utilities bill. I did not use utilities in my apartment since 09/10/2025. the day I moved out. My lease ended on 11/24/2025. And the bill was up till 12/03/2025. So they're charging me extra. That's theft. And their letter they threaten me with an ultimatum saying if I don't pay up by 01/23/2025, they'll notify collections. These people are nothing more than mafia crime bosses. It is way illadvisible to rent an apartment at Havan Point, in Carolina Forest S.C. I will spead the gospel about this concentration camp, through out North America. I will take these thugs to court. I just like to know why they waited 30 days, to send me this. HHHHHMMMMM. Kinda suspecious to me. Actually it is in my opinion, retaliation, for me giving them a bad review. I don't know what makes them think they can get away with this, but they're in for a nice little surprise. Their day in court. JAIL!!!! read more

If I could give this place zero stars I would. From day one everything they have ever said has been a lie. Telling me my apartment faces the pond meanwhile it faces the parking lot. Moved me in 2 weeks late because they "forgot to send an employee out with the keys". They told me my rent would be $200 cheaper a month and they would adjust it once I signed the lease and then magically it couldn't be changed once the lease was signed! Moved out a month ago, was paid in full and turned in keys and followed the stupid policy of getting my apartment professionally cleaned so they don't have to for the next tenant. They never stated that was part of their move out policy, it was not in the lease, but it most certainly is on the move out paperwork that you HAVE TO SIGN in order to terminate your lease. I just today get an email that they are now saying they are keeping my security deposit and I owe them $3 for "move out costs". STEER CLEAR! The community is run down, trashy, dirty and you will never get any peace on your balcony, in the pool or anywhere else they advertise to be a chill place to hangout. Would not recommend this place to ANYONE! read more

Office staff is freindly and engaging. They have so many fun community events. Maintenance is also cleaning up the property! Great place to live! read more

Just moved out of here after living there for 3 years. The place has really gone downhill. When I first moved here the experience was amazing and I had no issues up until the past year. Management has changed hands frequently and it seems the new groups that come in care less about the property than the last. You (reasonably so) will expect the amenities to be in top condition due to the steep rent price but your expectations will frequently be let down by the fact that almost everything is slowly becoming more run down. * The car wash station frequently has broken hoses and has trash absolutely everywhere. * The pool will frequently be closed due to residents neglect for following the rules and the management office failing to enforce rules. * During the last month I lived there it seemed maintenance simply stopped caring about the dog park areas and pet waste bags. Bags were not restocked and dog waste just begun piling up everywhere in the grass areas across the property. * Most of the hallways In the building are filthy from mud and general grime, which is totally understandable, however previous management companies have hired power washing companies to help the hallways look cleaner. However, we noticed no effort from current management to resolve this appearance issue. * It isn't rare to see trash scattered across the property. * If you do miss the trash pickup valet service (which is common) you will find the properties dumpster filled to the brim with trash that has built up. And that is if the dumpster is even functional and not closed for maintenance. * We had a great relationship with previous maintenance worker and some even lived on the property so they were attentive to its needs. Just before we moved out, it seems that the management office replaced all maintenance workers and we never had a good experience with the new group. * The previous management group that staffed the leasing office was almost completely laid off and the new group of temporary workers seemed to have no idea how the property management functioned. * Other residents on the property have a blatant disregard for speed limits and we had multiple instances in which I was concerned my child or dog on a leash would be hit by cars speeding through the parking lot. * We frequently received mail to our mailbox that was addressed to other units and also had letters that were addressed to us be delivered to the incorrect units. * Many of the neighbors in the buildings were avid weed smokers and we would constantly have the smell seep through the floors under our sinks into our bathroom. Which quickly spread throughout our apartment. At the end of the day the property was very nice initially but it has been on a steady decline for some time now. And I would not live there any longer after seeing what the property has become. read more

This place has really changed, and for the worst. My family and I moved here a couple of years ago and we really loved living here in the beginning. The staff were friendly and attentive and the property was clean and well-kept. It felt like living in paradise. Since then, things have gone downhill. Im not sure if it is because there have been numerous changes to management and staff or simply because they don't care about the property anymore but this place is no longer "paradise". Here are some of the major issues with living at Haven Pointe now: - Management is rude. We're often not greeted by staff when we enter the clubhouse. They also speak with a condescending tone, both in person and in emails. - serious lack of communication between residents and management. Management will surprise you with things without proper notice. For example, when they come for pest control, management sends you an email the day of! How can you expect people to "lock up their pets because pest control is coming" without giving prior notice. They have done this when we had fire inspections and for other events as well. They have no consideration for their residents and lack proper communication. - Management is not attentive to residents needs. If you call the office, no one answers. EVER! If you leave a message, no one ever calls back. If you send emails, they rarely answer. If you're lucky, they answer you days later. - Property is no longer well-kept. I find it comical that when they try to entice people to live here they showcase amenities like the pool, gym, and car wash station. Please know that every single one of these "amenities" are constantly run down, dirty, or broken. The gym is rarely updated with new equipment. If a machine is broken, I promise you it will stay broken for MONTHS before they fix it. There is never any water in the water cooler because the staff members from the office drink it all day and then make no attempt to refill it for the gym-goers. Without exaggeration, we didn't have water in the gym for 3 weeks. Know why? Because NO ONE makes an attempt to check on that room and ensure it's suitable for the residents. There is constantly dust and dirt covering the floor and equipment in the gym. Mind you, the gym is in the clubhouse where all the staff members and managers spend most of their time. Yet, no one makes an effort to keep up on that gym. The pool is frequently dirty. The car wash station had a hose and power washing tool that was broken for months. They simply do not check on anything here. - we have an issue with birds making nests in our breezeways which isn't a huge deal but unfortunately they leaves feces all over the walkways. Management has made no effort to powerwash the floors so, many of the steps are covered with bird poop. And they claim this to be "luxury apartments" yet they allow residents to walk through this type of mess everyday. - they had a Halloween event back in October with bales of hay. The hay and plastic from the bales have been decaying on the lawn since October (it is now April, so 6 months). - the grass is dying all around the property so it just looks run-down. - if you put in a maintenance request, it takes forever for someone to come and take care of you. And most of the time, the maintenance people dismiss your concerns or requests, or just don't even know how to fix it, or do a mediocre job. - there are major flaws with the design and structure of these apartments. The bedrooms are placed right near the steps so if you have neighbors who are active at night or early in the morning, expect to be constantly woken up. - the electricity constantly short circuits because there are issues with the wiring. - the dishwashers frequently have a mildew smell no matter how often you run it. - they constantly raise your rent but trust me when I tell you, it is NOT worth it. They don't renovate, they don't upgrade, they don't care. They have no right to be charging the prices they charge anymore. Not when you can go to a newly built apartment complex that runs a lot better. I'm sure there are things I'm missing here. I can't begin to tell you how unhappy me, my husband and children are living here. I can deal with some of the things listed above as I understand not everything can be perfect all the time. But things used to be managed a lot better, so I know it can be done. It's just seems they have given up on caring about this place. As you can imagine, we won't be renewing our lease. We do not recommend that anyone move here unless you want to be continually disappointed. Hopefully they make some serious internal changes and reevaluate their responsibilities to their residents. There is a lot of competition for apartments here in SC. New apartment complexes are being built every single day. If you want people to move in, and stay with your complex, you need to be providing them with a space that feels like home. read more

DO NOT MOVE HERE!!!! The new management is a joke. We have illegally been threatened with eviction WITHIN AN HOUR 2 separate times because they lost our check but the check had been filed, and because they tried to charge us late fees that we did not owe. Not to mention there is never anyone in the office or answering emails. It has been an absolute nightmare living here. They do not maintain any of the amenities and the pool gets closed for most of the summer every year. We have had nothing but issues since moving in here and the office staff is extremely rude, hostile, and accusatory especially Lori Oleksy. They simply do not care about any of their residents all they're after is more money, that's why they raised some of our monthly fees without even telling us. read more

I must say the maintenance department has done such a wonderful job responding to my request and resolving the issue. I had a freezer issue and a washer machine issue. Both of these issues were resolved on the same day I submitted the request. As a matter of fact, maintenance responded within an hour of the submitted request. All three of the employees I delt with handled themselves in a professional manner. I appreciate all your hard work. Thank you! read more

I moved into Haven Point Apartments on October 4, 2023 and the maintenance staff has been awesome! From helping me with simple things in the apartment and with helping me get a dresser and 2 nights stands in from my truck! I highly recommend Haven Point Apartments to anyone that is searching for their next place to live! Haven Point Apartments is located across from the Carlonia Forest Library. They offer a dog park and a pet/car wash area! I love it here! read more

Haven Pointe is a great place to live, they have awesome amenities, luxury apartments, and the most amazing staff and maintenance team!

What a beautiful community!! My partner and I loved everything about Haven Pointe. Our tour guide was phenomenal and she made our experience personable! read more

Haven point always does a great job. Us here at Scrambled Kitchen + coffee always appreciate the business they bring to our restaurant! We appreciate all the support from their community. read more

The good: Beautiful scenery. Located near restaurants, gas stations. Close to large public library and parks. Large new apartments with plenty of closet and storage space. The maintenance crews are prompt to fix any issues and very pleasant. ( 5 stars for maintenance) The bad: the real frustration or disappointment about haven pointe is the management staff. Here is the lie behind the glamour: Management is argumentative, and could improve on treating people with dignity and respect. One young lady in the office is particularly cold and rude to deal with. That being said I'm sure the management team might be under a lot of pressure from their day to day responsibilities. read more

I have never felt more at home than I have at Haven Pointe. Not only are the apartments beautifully updated but the amenities are also top notch. I use the gym daily and my family loves using the game room. The resident events are always so much fun and my neighbors in my building have become like family. The few times I have needed maintenance they have been prompt and professional. Every time I go into the clubhouse the atmosphere is welcoming and the staff is smiling. I honestly have nothing but positive things to say about Haven Pointe, if you choose to live here you won't regret it!! read more

It is truly remarkable how improper management can bring down the entire morale of a property. The apartments? Lovely! The property manager? Condescending, rude, not organized, horrible attitude and doesn't care to properly greet tenants whether you're walking into the clubhouse or calling on the phone- if you can even get someone on the phone, that is. I would read into each negative review, they're great! Billing issues upon move out were to be expected due to their track record but how said issues were handled, was very distasteful. read more

The staff here are awesome people. The Havenpointe is beautiful and wonderful place to live.

Major billing and accounting issues. Unprofessional property manager, Lauren, is a treat to speak to. She is rude, condescending and speaks over you. She treats everyone like they are beneath her. read more

I just can't with this place anymore, they constantly change the rules for the pool, there have been so many times that it's been shut down due to other people, not listening, and as usual, they ban everybody else for someone else's mistake, this place has gotten ridiculously expensive, and one of the things that we pay for are the amenities, including the pool! Here's an idea since you charge so much money, why don't you use the hard earned money that we give you to invest in more of a tighter security so you can actually ban the people who are the problem. Every fob that gets scanned should be registered in the system. This way you know who was at the pool for the day, maybe have a camera set up like you do in the office, for when you do decide to spy on people and have that set up so you can pinpoint who is bringing stuff to the pool that shouldn't be, instead of charging an arm and a leg for these apartments and people who actually do the right thing can feel good about working all day and enjoying the luxury of what they're paying for. read more

Beautiful apartments, great location... management team, specifically Lauren NEEDS to go. She is so nasty and rude to residents it really ruined the entire experience for us. read more

If I could leave no stars I would. The apartments themselves are nice. However, the management company is absolutely shameful. They are all very young and I can only assume uneducated on what is right and wrong. I have been yelled at, charged for things I didn't do, and so much more that I can't put without singling myself out. I have had my lawyer call to speak with them and she was hung up on. The best way to describe it is they all seem to be on a major power trip which is very dangerous for a new company when it's peoples lives their dictating. Your home is supposed to be a sanctuary. I moved here because they called themselves a Haven...it's more like a Hell though. I have 4 other friends that live in this complex who ALL have their own horror stories. I lived in my last apartment for 4 years no issues EVER. I'm not saying don't live here I'm just saying please really consider how important peace of mind is. Because I'm sorry you will not find that here with this management. I really hope they can pull this issue together. read more