Sent my records per their request - and because they no longer accept Human insurance they did NOT…read morecontact me to let me know and its been 3 months! i.e. poor customer service. So if their office treats one's care poorly then am sure the management/doctors will be the same.

I had been a loyal patient for 10 years . I never missed an appointment. Never had a dirty urine…read more Then all of a sudden 10 years later, I was having some financial issues because I had gotten hurt at work and was having some workman's compensation pay issues and I called in to reschedule my appointment because I didn't have my co-pay and guess what "I GOT FIRED"! What kind of a doctor fires you for that? I will tell you what kind , one that doesn't care about your well being, HE JUST CARES ABOUT YOUR MONEY! I knew that though when I had total knee replacement he upped my Methadone instead of giving me something for severe pain! Don't have surgery , because you will totally suffer, with this doctor. Wilma May

Every since Ramirez left this place has fell apart Dr Bokhari called me cripple and was cussing…read more Very unprofessional and very disrespectful and rude. And Destiny is trash

Great staff. I have been seeing Catherine Croomer. Very…read morethorough and addresses all my concerns. Highly recommend this office.

Drove all the way over here for the little clinic to not even be opened. Like it doesn't exist. It…read moreshows up on maps. I'm sick af can barely walk and drive as it is. I'm so beyond pissed.

I wish I could give this place zero stars…read more I went to The Little Clinic located in the Jeffersonville Kroger. The receptionist was very rude and condescending. She accused me of lying about insurance, which is stupid... I guess she thought I couldn't pay the fees because when she told me how mich it was she was expecting me to leave. For some reason she was bound and determined to make sure my daughter wouldn't be treated. The doctor seemed uneducated and immature. I will NEVER go back to this place and everyone will hear about my experience.

Physical Therapist Tessa, showed me great kindness & bedside manner! Hard to find these days! Thank…read moreyou for that! Sabine has also showed my amazing bedside manner as well in the past (she's now at Charlestown road location) she helped with my neck therapy & recovery!! I'm now being treated for a foot/ankle injury from exercise. Just grateful to find good care!

Kind staff, clean office, sanitization procedures enacted, and social distancing enforcement. If…read moreyou absolutely have to go to a clinic in these times, these are the things you hope to see once you get inside. Most of these things existed here in one way or another, and some were strictly enforced, with a few exceptions in their lobby/waiting room. Reception folks had masks. They had a "used pen" basket, but pens and old papers were left on the counter from previous patients. I would have liked to have seen mask enforcement on other waiting patients in the lobby; roping off chairs seemed insufficient as the waiting room is quite small. I would have also liked to have seen hand sanitizer stations near every door with a handle (my glove ripped opening one, which made me afraid to touch anything). The doctor (or APRN) is only allowed to enter your room once, to limit exposure, so he has to make sure he's doing it at the exact right time. For my visit, it was at the end of my appointment, after he had spoken to me on my cell twice, after one nurse asked general history questions (do you smoke, etc), another nurse recorded my symptoms over the phone, and a radiologist took me to get an X-Ray. During the APRN's short time with me, he took my BP, listened to my lungs, took my temp, recorded my RHR, and said he was pretty sure what I had was related to asthma and allergies. He also explained, "We have seen a lot of COVID here," so that I knew why he was unable to remain in the room for more than 5 min. The "a lot of COVID" statement scared me and had me grabbing paper towels from the patient room sink, just in case I had to touch anything on my way out. Most of my visit was by phone call from within the patient room; four phone calls in total to various nurses and the APRN. Why didn't they just do this with me from the parking lot? I spent all day trying to avoid exposure (this all started by a TeleClinic mandating I see someone in person because my symptoms necessitated an "in-person evaluation and diagnosis"), so leaving me in a room where numerous COVID patients were recently shedding for at least an hour each, felt like unnecessary risk to a non-COVID patient if evaluation was all to occur via phone anyway. During my visit, I also had a chest X-Ray due to chest pain, tightness and difficulty breathing; I was told I'd be given another mask, but they let me wear my personal, homemade mask. When all was said and done, I (an otherwise healthy patient, with asthma), was exposed the second-hand COVID germs for almost 90 minutes and was left to ensure my own sanitization for much of that time (mostly by avoiding touching anything). All in all, it was likely safer than shopping at Costco, and they had a lot of the right procedures in place, but I would prefer better enforcement and more safeguards and consideration be applied from the patient's perspective, and not just the clinic staff's perspectives. However, they were very kind and attentive, and I felt they truly did care about ensuring a correct diagnosis before I left their building.

Had a 1:00 appointment. Got there at 12:49. Wasn't take back until 3:00. Didn't see a doctor…read moreuntil nearly 4:00. The doctor rushed in, was in a hurry, rude as hell, and acted like she didn't believe me when I told her how I felt. Was in and our in about 2 minutes. I waited another 30 minutes to be told an antibiotic had been called in and I could leave. Will not return.

I haven't been here since I moved to Jeff, but I brought Mom in today. I have to say the entire…read morestaff has been nothing but wonderful. The receptionist was friendly and didn't get impatient while I fumbled for Mom's medical cards and other information. Her nurse, Pam, was efficient, upbeat, and an absolute joy to talk to. Her provider, Jessica, came in the room with the biggest smile on her face, and it stayed there the entire time. I don't think I've ever seen an office with a staff like this. If you need immediate care, this is the place to be.

Most of staff are friendly. Dr Grimlin is a great physician. The nurses are great Nurse Practioner…read moreis also a great care giver. This facility takes your illness seriously.

Shout out to all the staff on my recent visit. You all were…read morevery professional and kinda You took care of me and my procedure was successful and you made me feel comfortable. The dr that did my procedure was nice and made me feel comfortable and that he would do his best. All went well.

PMI (formerly PMC) is a Physician-owned hospital, and I have always felt that I receive a higher…read morelevel of personalized quality care here. For that reason, I prefer it to larger hospitals. It's primary focus is outpatient surgeries, and the staff is helpful, efficient, professional, friendly and caring. There is a high nurse to patient ratio, and every one of them focuses on patient comfort. If you have a choice when scheduling outpatient surgery, this facility and its staff would be hard to beat.

I've just moved to the area and needed to find a new primary care provider. The office is nice and…read moreclean. The wait was almost nonexistent. When I was in the room with the doctor, he introduced himself and gave a bit of his history so I could know who I'm entrusting my health with. (I knew right then this was different than others who expect respect based solely on their title). He then asked me about myself and my life. Asked what my goals and expectations were. Honestly, I've not felt like my healthcare was a joint effort with a doctor as much as I have until this visit. I felt heard, seen, and valued. When we discussed renewal of existing prescriptions, he questioned the logic behind each and we came up with a me go forward plan based on what is safest and most logical as a Plan A, He even took time to check my insurance as we talked to see if the meds he discussed would be covered, to save us all time and headache. I picked this doctor randomly from my insurance list, but I now feel so lucky that I did!

From the owner: Welcome to Premier Primary Care Premier Primary Care…read moreprovides comprehensive primary care and internal medicine services at a welcoming and comfortable office in New Albany, Indiana. Internal medicine specialist Suresh Lohano, MD, and Family Nurse Practitioner Taylor Thomas, provide exceptional urgent care, chronic disease management, preventive care, infant and pediatric care, and senior care. The professional staff is committed to offering an exceptional customer experience to patients of all ages. The team provides care for urgent issues such as flu symptoms, insect bites, sports injuries, and urinary tract infections in a timely and efficient manner. Premier Primary Care offers management for chronic conditions, including diabetes, congestive heart failure, COPD, and hypertension, as well as regular checkups, medication management, vaccinations, care coordination with other specialists, and disease education. The team orders age-appropriate screening tests to ensure patients are up to date on all preventive care. Preventing illness or chronic disease in the first place is the best way to maintain great health. This includes a thorough check of men's health or women's health issues, as well as keeping up with colonoscopies and basic blood work. During each visit, the team takes all the time needed and doesn't rush patients through their appointment. Patients who have had surgery or were hospitalized for an acute condition can request care support after their release...